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Christopher W. Zobel; Milad Baghersad; Yang Zhang Calling 311: evaluating the performance of municipal services after disasters Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Analytical Modeling and Simulation 2017 details   pdf
Yang Zhang; William Drake; Yuhong Li; Christopher W. Zobel; Margaret Cowell Fostering Community Resilience through Adaptive Learning in a Social Media Age: Municipal Twitter Use in New Jersey following Hurricane Sandy ISCRAM 2015 Conference Proceedings 12th International Conference on Information Systems for Crisis Response and Management Social Media Studies 2015 details   pdf
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