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Author Bo Andersson; Jonas Hedman
Title Issues in the development of a mobile based communication platform for the swedish police force and appointed security guards Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 181-187
Keywords Cellular telephones; Civil defense; Disasters; E-learning; Law enforcement; Management information systems; Mobile phones; Risk management; Standards; Communication platforms; Emergency management; Information systems development; Learning experiences; Legal requirements; Mobile-based; Multimedia messages; National standard; Interoperability
Abstract This paper presents the learning experiences from the development of a mobile-based communication platform, called OrdningsVaktsCentralen (OVC). OVC can be translated to Security Guard Central. OVC is designed to enable the Swedish Police Force (SPF) to comply with new legal requirements and enhance their collaboration with Appointed Security Guards (ASG). The focus of this paper is on the early phases of development; in particular on the specific technical issues such as interoperability and standards used in the development of mobile based systems. The learning experiences are as follows: firstly, when developing mobile based systems we suggest and recommend that the analysis phase should be enhanced and it should address the interoperability between mobile phones on one hand and operators on the other hand. Secondly, global and national standards, such as the MMS7 for sending multi-media messages, are not always standardized. It seems that operators and mobile phone manufacturers make minor alterations and interpretations of the standard and thereby some of the benefits found in standards disappear. Thirdly, mobile based communication platforms have a large potential for contributing to the field of emergency management information systems since they can be based on open and nationally accepted standards.
Address Department of Informatics, School of Management, Lund University, Sweden
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language (up) English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 265
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Author Rahele B. Dilmaghani; B.S. Manoj; Ramesh R. Rao
Title Emergency communication challenges and privacy Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 172-180
Keywords Computer simulation; Information systems; Office buildings; Telecommunication networks; Wireless mesh networks (WMN); Cellular infrastructure; Communication infrastructure; Disaster categories; Heterogeneous environments; Hybrid wireless mesh network; Katrina; Visitor location registers; World Trade Center; Commerce
Abstract Communication and interoperability between different organizations of first responders has been a problem for a long time. There have been examples of failure in communication between different organizations at World Trade Center on 9/11, for example some of the police warnings were not heard by fire fighters that resulted in several lives lost. In most cases, network unavailability or incapability of coordination among networks causes much damage. Therefore, we present a highly reliable communication infrastructure that is suitable at ground zero where the existing communication network is damaged or unavailable. We used Hybrid Wireless Mesh Network (HWMN) as a candidate for communication infrastructure with the capability of working in a heterogeneous environment with different available backhaul technologies. In addition to the use of WMNs, we also present some special requirements for a cellular networks generated by simulation models investigating different scenarios that occur at ground zero. For example, when hurricane Katrina hit New Orleans, people outside the ground zero area could place a call, but were not able to receive phone calls. This happened because the cellular network elsewhere was not able to contact the Home Location Register (HLR), located at New Orleans. We, in this paper, propose a solution in which the important user or network information databases such as HLR and VLR (Visitor Location Register) are replicated to provide a sufficient amount of fault tolerance.
Address Department of Electrical and Computer Engineering, University of California, San Diego, CA 92093-0436, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language (up) English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 450
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Author Rajesh M. Hegde; B.S. Manoj; Bashkar D. Rao; Ramesh R. Rao
Title Emotion detection from speech signals and its applications in supporting enhanced QoS in emergency response Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 82-91
Keywords Feature extraction; Information systems; MESH networking; Network layers; Speech processing; Throughput; Wireless mesh networks (WMN); Emotion detection; Gmm; MAC layer; Networking; Vq; Quality of service
Abstract Networking in the event of disasters requires new hybrid wireless architectures such as Wireless Mesh Networks (WMNs). Provisioning Quality of Service (QoS) in such networks which are quickly deployed during emergencies demand radical solutions. In this paper, we provide a new QoS approach for voice calls over a wireless mesh networks during emergency situations. According to our scheme, the contention and back-off parameters are modified based on the emotion content in the voice streams. This paper also looks at methods for detecting emotion from an incoming voice call using the speech signal. The issues of interest in such situations are whether the caller is in a state of extreme panic, moderate panic, or in a normal state of behavior. The communication network behavior should be modified to provide differentiated QoS for calls based on the degree of emotion. We use several features extracted from the speech signal like the range of pitch variation, energy in the critical bark band, range of the first three formant variations, and speaking rate among others to discriminate between the three emotional states. At the back end the Gaussian mixture modeling techniques is used to model the three emotional states of the speaker. Since a large number of features increase the computational complexity and time, a feature selection technique is employed based on the Bhattacharya distance, to select the set of features that give maximum discrimination between the classes. These set of features are employed to simulate an emotion recognition system. The results indicate a promising emotion detection rate for the three emotions. We also present the early results on detecting the emotion content in the speech and using this in the MAC layer differentiated QoS provisioning scheme. Our scheme provides an end-to-end delay performance improvement for panicked calls as high as 60% compared to normal calls.
Address Department of Electrical and Computer Engineering, University of California San Diego, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language (up) English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 566
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Author Noel Johnson; Ann Fruhling
Title Development and assessment of the STATPack[TM] emergency response system Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 197-201
Keywords Bioterrorism; Public health; Telemedicine; Emergency response management; Emergency response systems; EXtreme Programming; Health emergencies; Microbiology laboratory; National level; Preliminary assessment; Rural community; Laboratories
Abstract The STATPack is a telemedicine consultation and emergency response system which was developed to increase statewide laboratory responsiveness to public health emergencies. Although several emergency response management information systems have been created for diagnostic laboratories at the national level, most states in the U.S. do not have the capability to share critical public health microbiology laboratory information at local levels, especially in rural communities. This paper offers a description and preliminary assessment of the STATPack as it is being deployed by the Nebraska Public Health Laboratory and should be recognized as research in-progress. Initial experiences with this emergency response system have been encouraging.
Address University of Nebraska Medical Center, Omaha, United States; University of Nebraska at Omaha, Omaha, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language (up) English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 639
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Author Jong Yul Kim; Wonsang Song; Henning Schulzrinne
Title An enhanced VoIP emergency services prototype Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 102-109
Keywords Emergency services; Information systems; Voice/data communication systems; Location information; Physical locations; Public safety answering points; Sip; Third parties; Virginia; VoIP; Internet telephony
Abstract In this document we describe enhancements made to the prototype for emergency services in VoIP originally proposed and implemented in (Mintz-Habib, Rawat, Schulzrinne and Wu, 2005). In particular, we describe alternative methods of acquiring the physical location of an emergency caller and a novel way of using location information to determine call destination. We also introduce psapd, an enhanced third party call controller at the public safety answering point (PSAP), and discuss new features made possible by psapd. Preparations are underway in Texas and Virginia to install and test the enhanced prototype.
Address Department of Computer Science, Columbia University, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language (up) English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 651
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Author Andreas Meissner; Zhou Wang; Wolfgang Putz; Jan Grimmer
Title MIKoBOS-a mobile information and communication system for emergency response Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 92-101
Keywords Disaster prevention; Information systems; Satellite communication systems; Disaster relief operations; Effectiveness and efficiencies; Emergency Response Information Systems; Information provision; Mobile C3I Clients; Mobile communications; Natural and man-made disasters; Satellite communications; Emergency services
Abstract The role of communication and information provision in coping with natural and man-made disasters and emergency situations is becoming increasingly important. In this paper we present an integrated mobile information and communication system, MIKoBOS, for emergency response operations that enables reliable data communication within the emergency site as well as between the site and the headquarters. It provides the responsible personnel involved in the emergency operation at different levels with anytime-anywhere access to relevant information. Compared to traditional voice-dominated approaches, the proposed system can greatly improve the effectiveness and efficiency of communication and coordination during disaster relief operations. Promising experimental performance results are provided for use with a number of terrestrial and satellite networks.
Address Fraunhofer IPSI, Germany; Technical University of Darmstadt, Germany
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language (up) English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 764
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Author Martin Voshell; Stijn Oomes
Title Coordinating (Shared) perspectives in robot assisted search & rescue Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 188-196
Keywords Human computer interaction; Human resource management; Information systems; Human perceptual system; Navigation problem; Perceptual ambiguities; Position and orientations; Remote perception; Search and rescue robot; Software interfaces; Urban search and rescue; Robots
Abstract From high fidelity field exercises to disaster response deployments, search and rescue robots are being readily integrated into rescue operations. Previous research has proposed that for such new technology to be successful in an operation the organization architecture needs to support the coordination of shared perspectives between the human team members and the robotic platforms. For this, the robot platforms need to be effective team players in the field of practice. Based on this conceptual model, this paper introduces a novel software interface utilizing virtual position and orientation indicators to alleviate perceptual ambiguities and navigation problems experienced by robot handlers and problem holders. By actively orchestrating and sharing these indicators between handler and operator displays, the interface caters to user expertise and to the natural competency of the human perceptual system. These probes provide a basic tool for aiding robot navigation and way-finding fundamental to effective team coordination and communication in urban search and rescue missions.
Address Ohio State University, Cognitive Systems Engineering Laboratory, Columbus, OH, United States; Delft University of Technology Man-Machine Interaction, Delft, Netherlands
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language (up) English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1054
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