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Author (up) Daniel Auferbauer; Christoph Ruggenthaler; Gerald Czech; Ivan Gojmerac pdf  isbn
openurl 
  Title Taxonomy of Community Interaction in Crises and Disasters Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Information and communication technology, sociotechnical systems, crisis and disaster management, community interaction  
  Abstract Taxonomies are integral to systems engineering, as they structure our knowledge of a field and so provide the

foundation for technological development. We contribute such taxonomies for the field of Community

Interaction and Engagement in Crisis and Disaster Management, which represents the interface between

members of the public who commit to relief efforts and established organisations that have a pre-defined role in

crisis management. These actors are unified in their purpose to help those in need, but also set apart by their

organisational structures and modes of operation. We classify the actors of Community Interaction and

Engagement, as well as the interactions between them. Our contribution outlines areas where the application of

Information and Communication Technology can offer benefits to Community Interaction and Engagement.
 
  Address AIT Austrian Institute of Technology;Austrian Red Cross  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1870  
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Author (up) David Paulus; Kenny Meesters; Gerdien de Vries; Bartel Van de Walle pdf  isbn
openurl 
  Title The reciprocity of data integration in disaster risk analysis Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Reciprocity, Resilience, Disaster risk analysis, Community engagement, Organizational effectiveness, Data integration  
  Abstract Humanitarian organizations are increasingly challenged by the amount of data available to drive their decisions. Useful data can come from many sources, exists in different formats, and merging it into a basis for analysis and planning often exceeds organizations? capacities and resources. At the same time, affected communities? participation in decision making processes is often hindered by a lack of information and data literacy capacities within the communities. We describe a participatory disaster risk analysis project in the central Philippines where the community and a humanitarian NGO worked towards a joint understanding of disaster risks and coping capacities through data integration and IT-supported analysis. We present findings from workshops, focus group discussions and semi-structured interviews, showing the reciprocal effects of the collaborative work. While the community valued the systematically gathered and structured evidence that supported their own risk perceptions and advocacy efforts, the humanitarian NGO revisited established work practices for data collection for analysis and planning.  
  Address TU Delft, Netherlands, The  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1956  
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Author (up) Elina Ramsell; Tobias Andersson Granberg; Sofie Pilemalm pdf  isbn
openurl 
  Title Identifying functions for smartphone based applications in volunteer emergency response Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Voluntary emergency response, ICT, smartphone application, end users, co-production.  
  Abstract Emergency response organisations struggle with resource constraints and thereby faces challenges in providing

high-quality public services. Utilising voluntary first responders is one way to address these challenges. There

are different types of volunteers who can help at an emergency site, e.g. citizen volunteers or voluntary

professionals from other occupations. To successfully engage with and utilise these resources, adequate

information and communication technology (ICT) is necessary. In this meta-study, combining and further

exploring two previous studies, the aim is to identify, analyse and evaluate suitable functions for smartphone

applications that can be used to dispatch and support volunteers. The results show that the functions can be

divided into essential ones that are necessary for the response to work at all, and others that might contribute to a

more effective response. The study also shows that the same functions can be used for different volunteer

groups.
 
  Address Linköping University, Sweden  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1876  
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Author (up) Jennifer Lisa Chan; Gabriel Nam; Allison G. Marshall; Hemant Purohit pdf  isbn
openurl 
  Title Trends in Humanitarian Health Information during 2010 Haiti Earthquake: Motivation for Curating Domain Knowledge Base Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords information management, health information, knowledge bases, curation  
  Abstract Health response plays a major role during disasters and information management plays a crucial role in situational awareness to adapt to evolving needs. Health organizations exchange information often through narrative-based documents called situation reports. Although situation reports are widely shared, they are an increasingly challenging information source from which to infer knowledge for situational awareness. This paper analyzed health information from traditional health reports using mixed methods during the aftermath of the 2010 Haiti Earthquake and provides insights into the patterns of what?s being said, how it?s being said, and trends over time. Opportunities lie ahead to analyze narrative documents at scale by combining human knowledge from qualitative coding with machine intelligence. In addition, developing unifying health domain ontologies representing diverse humanitarian health concepts will advance computational techniques to improve

the efficiency and accuracy of retrieving knowledge for improved situational awareness and potential decision

making during humanitarian health response.
 
  Address Northwestern University, United States of America;University of Pennsylvania,United States of America;Temple University, United States of America;George Mason University, United States of America  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1930  
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Author (up) Kenny Meesters; Vittorio Nespeca; Tina Comes pdf  isbn
openurl 
  Title Designing Disaster Information Management Systems 2.0: Connecting communities and responders Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Information Systems, Community Engagement, Participatory Systems, Systems Design, Inclusive Systems  
  Abstract Information and supporting information systems is a key element in an effective emergency response. From

creating situational awareness to informed decision making, information enables responders to optimize their

decisions and operations. Today, with the increased availability of information technology around the globe, a

new active player in the field of information management is emerging as communities are becoming increasingly

active in the field of information gathering, analyzing and sharing.

However, communities may have specific requirements and approaches to using information systems in crisis

situations. Moreover, connecting information systems between communities and responder pose specific

challenges due to the different information needs, capacities and incentives to use them. In this paper we build on

the DERMIS premises and explore through a case study if and how these principles apply to inclusive information

systems. We present the initial findings of this work of designing information systems involving both communities

and formal responders.
 
  Address Delft University of Technology, The Netherlands  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1950  
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Author (up) Keri K. Stephens; Jing Li; Brett W. Robertson; William R. Smith; Dhiraj Murthy pdf  isbn
openurl 
  Title Citizens Communicating Health Information: Urging Others in their Community to Seek Help During a Flood Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 893-902  
  Keywords health information, crisis communication, community, social media, credibility, identity, flooding  
  Abstract When wide-scale flooding occurs in a community not accustomed to floods, health concerns emerge. While official organizations tasked with communicating emerging health information exist, the proliferation of social media makes it possible for average citizens to participate in this conversation. This study used a combination of semi-structured interviews and photo elicitation techniques to explore how citizens used private social media sites to share health information. We found two main categories of health concerns: existing medical conditions and water-created. We further identified six themes that describe the common approaches average citizens used to share health information: Narrating a personal experience, presenting it as a Public Service Announcement, downplaying the contribution, bringing a credible source into the conversation, including external links and sources, and using humor. Together, these findings suggest that citizens need health information during a flood disaster, and when they do not have it available from official sources, they use their private social media to tap into a shared community identity and carefully help one another.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Community Engagement & Healthcare Systems Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2161  
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Author (up) Olawunmi George; Rizwana Rizia; MD Fitrat Hossain; Nadiyah Johnson; Carla Echeveste; Jose Lizarraga Mazaba; Katinka Hooyer; Zeno Franco; Mark Flower; Praveen Madiraju; Lisa Rein pdf  isbn
openurl 
  Title Visualizing Early Warning Signs of Behavioral Crisis in Military Veterans: Empowering Peer Decision Support Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords crisis, mental health, visualization, veterans, clinical decision  
  Abstract Several attempts have been made at creating mobile solutions for patients with mental disorders. A preemptive approach would definitely outdo a reactive one. This project seeks to ensure better crisis detection, by assigning patients (veterans) to caregivers (mentors). This is called the mentor-mentee approach. Enhanced with the use of mobile technology, veterans can stay connected in their daily lives to mentors, who have gone through the same traumatic experiences and have overcome them. A mobile application for communication between veterans and their mentors has been developed, which helps mentors get constant feedback from their mentees about their state of well-being. However, being able to make good deductions from the data given as feedback is of great importance. Under-represent ing or over-representing the data could be dangerously misleading. This paper presents the design process in this project and the key things to note when designing a data visualization for

timely crisis detection and decision-making.
 
  Address Marquette University;Medical College of Wisconsin;Dryhootch of America  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1948  
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Author (up) Peter Berggren; Molly Lundberg; Joeri van Laere; Björn J E Johansson pdf  isbn
openurl 
  Title Community resilience towards disruptions in the payment system Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Community resilience, customer perspective, payment system, crisis management  
  Abstract This paper presents a study where nine Swedish citizens were interviewed about their concerns and expectations, from a customer perspective, in relation to a 10 day disruption in the payment system. The purpose of the study was to understand the customer?s perspective in order to provide input to the development of a simulation environment. This simulation environment aims at allowing different stakeholders to experience how a disruption in the payment system affects the local community and thereby create understanding of how resilience is built and affected. The research questions were: What do customers expect to get access to? When? What are customers prepared for? How does this differ among different customer groups? The results indicate some understanding of how such a crisis affects the local community and what the informants expects to happen. The respondents represented a diversity of socio-economic backgrounds from rural and urban parts of the municipality.  
  Address Linköping University, Sweden;Skövde University  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1937  
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Author (up) Reem Abbas; Tony Norris pdf  isbn
openurl 
  Title Inter-Agency Communication and Information Exchange in Disaster Healthcare Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 886-892  
  Keywords Disaster healthcare, Disaster e-health, disaster management, disaster medicine, e-health  
  Abstract In a disaster, the main agencies of healthcare and relief are usually health and disaster management organisations. Although these two disciplines share the same vision of care provision to disaster victims, experience shows that poor communication between them can negatively impact the collaboration needed to ensure the quality and coordinated delivery of effective healthcare. This paper presents the current findings of an on-going investigation to determine and reduce the barriers to smooth and effective communication and information exchange.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Community Engagement & Healthcare Systems Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2160  
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Author (up) Robin Batard; Caroline Rizza; Aurélie Montarnal; Frédérick Bénaben; Christophe Prieur pdf  isbn
openurl 
  Title Taxonomy of post-impact volunteerism types to improve citizen integration into crisis response Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Citizens, Volunteers, Taxonomy, Social Media, Citizen Integration  
  Abstract Information and Communication Technologies (ICT), and particularly Social Media, drastically changed communication channels and organization during a crisis response. In this context, new forms of citizen initiatives appear, contributing to situational awareness, providing new profiles of stakeholders and broadening the scope of volunteerism in disaster situations. Thus, given the increasing need to understand and take citizen initiatives into account, this article provides a taxonomy of volunteerism types in crisis contexts, based on a literature review on the subject. Mapped on two main dimensions: the status (who they are) and the focus (what they are doing), multiple types of volunteers are presented on this taxonomy. Then, the article deals with possible use of this taxonomy towards integration of citizen initiatives into the crisis response.  
  Address Telecom ParisTech;IMT Mines Albi  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1968  
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Author (up) Shada Alsalamah; Hessah Alsalamah; Jaziar Radianti; Sakher Alqahtani; Thamer Adnan Nouh; Mohamed Abomhara; Ibrahim Alyahya pdf  isbn
openurl 
  Title Information Requirements for Disaster Victim Identification and Emergency Medical Services:Hajj Crowd Disaster Case Study Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 861-873  
  Keywords Crowd disaster, Disaster victim identification, Emergency medical services, Hajj stampede, Information security.  
  Abstract Disturbing crowd disaster incidents have been witnessed in every corner of the planet, which often lead to extensive difficulties, especially when they involve mass multi-nation casualties. When conducting Disaster Victim Identification (DVI) tasks, starting from finding the missing, curing the injured, and identifying the deceased, the challenge in such disasters is the lack of information to provide Emergency Medical Services (EMS) and conduct DVI in a timely manner. The literature presents fragmented solutions that can equip either post-mortem DVI or EMS with solutions to facilitate data collection and dissemination, but they do not consider a holistic solution that allows access to the victims' right information when needed. In this paper, we analyze information needs across multi-disciplines, as well as the requirements for technical support that can help manage the identification process. Recommendations should lay a sound foundation for future multi-disciplinary research in the areas of DVI, EMS, crowd disaster, health informatics, information security and software engineering in the health sphere.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Community Engagement & Healthcare Systems Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2158  
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Author (up) Zeno Franco; Katinka Hooyer; Tanvir Roushan; Casey O'Brien; Nadiyah Johnson; Bill Watson; Nancy Smith-Watson; Bryan Semaan; Mark Flower; Jim Tasse; Sheikh Iqbal Ahamed pdf  isbn
openurl 
  Title Detecting & Visualizing Crisis Events in Human Systems: an mHealth Approach with High Risk Veterans Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 874-885  
  Keywords Mental health crisis, computational psychology, wearable sensors, aggression, veterans  
  Abstract Designing mHealth applications for mental health interventions has largely focused on education and patient self-management. Next generation applications must take on more complex tasks, including sensor-based detection of crisis events, search for individualized early warning signs, and support for crisis intervention. This project examines approaches to integrating multiple worn sensors to detect mental health crisis events in US military veterans. Our work has highlighted several practical and theoretical problems with applying technology to evaluation crises in human system, which are often subtle and difficult to detect, as compared to technological or natural crisis events. Humans often do not recognize when they are in crisis and under-report crises to prevent reputational damage. The current project explores preliminary use of the E4 Empatica wristband to characterize acute aggression using a combination of veteran self-report data on anger, professional actors simulating aggressive events, and preliminary efforts to discriminate between crisis data and early warning sign data.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Community Engagement & Healthcare Systems Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2159  
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