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Author  |
Florent Castagnino |
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Title |
What can we learn from a crisis management exercise ? Trusting social media in a french firefighters' department |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Issue |
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Pages |
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Keywords |
Social Media, crisis management exercise, firefighters, methodology |
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Abstract |
This paper sets out the methodology and the temporary results of an ongoing research project on the use of social media in crisis management (in France). It discusses the benefits and limits to use an emergency crisis exercise for research purposes. It describes an observation protocol and a coding method that could be replicate to survey further exercises. Some possible processing of the observation data is exposed, and further visualizations of the data are still in progress. One of the first analytical results tackles the way Var?s firefighters consider social media information. For now, social media seem to be regarded as questionable because they do not easily fit into the organizational routine. At the same time, the awareness of the need to use social media is quite strong. On the analytical level, the paper tries to use sociological concepts to describe and explain some results. |
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Address |
Telecom ParisTech, France |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T3- Ethical, Legal and Social Issues |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1967 |
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Author |
Katrina Petersen |
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Title |
Managing Risk Across Borders: ethical implications of engaging information technology for transboundary disaster collaboration |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Issue |
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Pages |
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Keywords |
Ethics, Transboundary, Responsibility, Collaboration, Information Technology |
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Abstract |
Disaster management is increasingly becoming a project in managing diversity, from cross-organisational collaboration to inclusivity of voices. This is particularly prevalent when dealing with transboundary risks. New information technologies support these transboundary interactions by compiling diverse information and sources to build collaborative insight beyond what any individual organisation can know. This paper explores the ethical concerns that planners and responders face as they work with these collaborative information technologies to engage with data from other organisations, based in different data frameworks, socio-political priorities, goals, and cultures of risk. It draws on the ethical impact assessment of a cross-border collaborative crisis planning platform currently under development in the H2020 project IN-PREP to examine ethical tensions around equity, inclusion, diversity, solidarity, accountability and transparency. It discusses the consequences of such design foci for an agency?s ability to notice ethical risks that emerge from working in diversity. |
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Address |
Trilateral Research Ltd., United Kingdom |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T3- Ethical, Legal and Social Issues |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1982 |
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Author |
Laure Fallou; Laura Petersen; Rémy Bossu; Frédéric Roussel |
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Title |
Efficiently allocating safety tips after an earthquake – lessons learned from the smartphone application LastQuake |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Pages |
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Keywords |
Earthquake, Risk reduction, Disaster app, Safety tips, ELSI. |
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Abstract |
In a context of information overload, actors in disaster management are facing challenges to efficiently allocate critical information during a crisis. Based on the empirical experience of EMSC (Euro-Mediterranean Seismological Centre) with its application LastQuake, this paper explores ways to provide safety information in
a timely manner, to the people who actually need it. First we introduce the method used to design and implement universally understandable visual safety tips, taking Ethical, Legal and Social Issues (ELSI) into consideration. Then, results on the effective use of the feature are presented. Findings demonstrate the importance of designing universal tools to limit the use of personal data as well as the Necessity of developing a multichannel approach for efficient crisis information allocation. |
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Address |
Euro-Mediterranean Seismological Centre (EMSC), France;Centre National de Recherche Scientifique (CNRS), France;CEA, DAM, DIF, F-91297 Arpajon, France |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T3- Ethical, Legal and Social Issues |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1943 |
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Author |
Lixiong Chen; Monika Buscher; Yang Hu |
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Title |
On Liquid Ground: Contesting the facts around Shouguang Flood on Weibo |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Chinese social media, fact contestation, transparency, authenticity, trust |
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Abstract |
As one of the most well-known social media platforms in China, Weibo provides an online public sphere. During the 2018 Shouguang flood, many people who were affected converged on the platform to discuss the disaster. The government ? the highest emergency management authority ? was accused of using censorship and other measures to suppress the coverage of the disaster. Based on an analysis of 34 qualitative interviews with Weibo users, of which nine directly address the Shouguang floods, this paper examines how three major actors contested facts and responsibilities during the disaster. Focusing on the state-censored, market-moderated social media context in China, our ongoing study provides new insights into a universal challenge of managing diverging interpretations and expectations in risk communication. We show that the establishing and framing of facts is inherently ethical and political. Time, time-space compression, liability and scales of risk responsibility emerge as critical points of friction. We draw on theories of risk governance, public discourse, computer supported collaborative work, and media studies for analysis and to articulate avenues for design. |
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Address |
Lancaster University, United Kingdom |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T3- Ethical, Legal and Social Issues |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1979 |
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