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Author (up) Audrey Fertier; Aurélie Montarnal; Anne-Marie Barthe-Delanoë; Sébastien Truptil; Frédérick Bénaben pdf  isbn
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  Title Adoption of Big Data in Crisis Management Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Crisis Management; Big Data; Decision Support; Agility  
  Abstract Most agree that the innate complexity and uncertainty of a crisis compel the stakeholders to coordinate in a hurry, despite their heterogeneity or the volume of data to process. Supporting their coordination is now possible, thanks to a mediation system combined with big data management tools. The GéNéPi1 project explores this possibility and proposes to improve the generation of collaborative processes offered by the MISE2?s solution. The idea is to increase the number of usable data sources. To do that, in a fixed time-frame, the situation models have to be instantly generated upon sets of raw data. This new methodology holds the key to a new big data era: an age where global understanding reigns.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3395 ISBN 978-84-608-7984-16 Medium  
  Track Intelligent Decision Support in the Networked Society Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1334  
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Author (up) Audrey Fertier; Aurélie Montarnal; Sébastien Truptil; Anne-Marie Barthe-Delanoë; Frédérick Bénaben pdf  openurl
  Title A situation model to support collaboration and decision-making inside crisis cells, in real time Type Conference Article
  Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017  
  Volume Issue Pages 1020-1028  
  Keywords Crisis Management; Situation Model; Situation Awareness; Big Data  
  Abstract Natural and man-made hazards have many unexpected consequences that concern as many heterogeneous services. The GéNéPi project offers to support officials in addressing those events: its purpose is to support the collaboration in the field and the decision-making in the crisis cells. To succeed, the GéNéPi system needs to be aware of the ongoing crisis developments. For now, its best chance is to benefit from the ever growing number of available data sources. One of its goals is, therefore, to learn how to manage numerous, heterogeneous, more or less reliable data, in order to interpret them, in time, for the officials. The result consists on a situation model in the shape of a common operational picture. This paper describes every stage of modelling from the raw data selection, to the use of the situation model itself.  
  Address Centre Génie Industriel, Université de Toulouse, Albi, France; Laboratoire de Génie Chimique, Université de Toulouse, CNRS, INPT, UPS, Toulouse, France  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management  
  Notes Approved no  
  Call Number Serial 2085  
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Author (up) Jess Kropczynski; Rob Grace; Julien Coche; Shane Halse; Eric Obeysekare; Aurélie Montarnal; Frederick Bénaben; Andrea Tapia pdf  openurl
  Title Identifying Actionable Information on Social Media for Emergency Dispatch Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 428-438  
  Keywords Public Safety Answering Point (PSAP), Social Media, Qualitative Coding  
  Abstract Crisis informatics researchers have taken great interest in methods to identify information relevant to crisis events posted by digital bystanders on social media. This work codifies the information needs of emergency dispatchers and first responders as a method to identify actionable information on social media. Through a design workshop with public safety professionals at a Public-Safety Answering Point (PSAP) in the United States, we develop a set of information requirements that must be satisfied to dispatch first responders and meet their immediate situational awareness needs. We then present a manual coding scheme to identify information satisfying these requirements in social media posts and apply this scheme to fictitious tweets professionals propose as actionable information to better assess ways that this information may be communicated. Finally, we propose automated methods from previous literature in the field that can be used to implement these methods in the future.  
  Address University of Cincinnati; The Pennsylvania State University; coles des Mines d'Albi Carmaux; The Pennsylvania State University; The Pennsylvania State University; coles des Mines d'Albi Carmaux; The Pennsylvania State University; coles des Mines d'Albi Carmaux  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN Medium  
  Track Social Media and Community Engagement Supporting Resilience Building Expedition Conference  
  Notes Approved no  
  Call Number Serial 1672  
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Author (up) Julien Coche; Jess Kropczynski; Aurélie Montarnal; Andrea Tapia; Frédérick Bénaben pdf  openurl
  Title Actionability in a Situation Awareness world: Implications for social media processing system design Type Conference Article
  Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021  
  Volume Issue Pages 994-1001  
  Keywords Actionable Information, Situation Awareness, Social Media, Crisis Management  
  Abstract The field of crisis informatics now has a decade-long history of designing tools that leverage social media to support decision-makers situation awareness. Despite this history, there remains few examples of these tools adopted by practitioners. Recent fieldwork with public safety answering points and first responders has led to an awareness of the need for tools that gather actionable information, rather than situational awareness alone. This paper contributes to an ongoing discussion about these concepts by proposing a model that embeds the concept of actionable information into Endsley's model of situation awareness. We also extend the insights of this model to the design implications of future information processing systems.  
  Address IMT Mines Albi; University of Cincinnati; Ecole des Mines d'Albi Carmaux; The Pennsylvania State University; Ecole des Mines d'Albi-Carmaux  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-61-5 ISBN Medium  
  Track Visions for Future Crisis Management Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management  
  Notes coche.emac@gmail.com Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2391  
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Author (up) Robin Batard; Aurélie Montarnal; Frédérick Benaben; Caroline Rizza; Christophe Prieur; Andrea Tapia pdf  isbn
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  Title Integrating citizen initiatives in a technological platform for collaborative crisis management Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Citizens, Volunteers, Integration, IT Solution  
  Abstract Although they can make a significant contribution to crisis response and management, citizens tend to be underestimated and under-integrated by official crisis responders. There is a necessity to take citizen contribution into crisis management tools, both for the information they can provide (information-focused volunteers) and the actions they can carry out (action-focused volunteers). Therefore, professionals need to be aware of the diverse ways citizens can help them to manage a critical situation: obviously by improving the situational awareness, but also by spontaneously performing tasks to meet specific needs on the ground.

After presenting the RIO-Suite software, a crisis management tool based on collaboration of stakeholders, this paper suggests ideas about how to make the most of action-focused volunteers to improve the orchestration of the crisis response. Given a volunteer action, four possible decision types are identified: Ignore, Stop, Consider and Support, and their consequences on 1) the crisis response and 2) the collaboration process are presented.
 
  Address Telecom ParisTech;IMT Mines Albi;The Pennsylvania State University  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1993  
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Author (up) Robin Batard; Caroline Rizza; Aurélie Montarnal; Frédérick Bénaben; Christophe Prieur pdf  isbn
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  Title Taxonomy of post-impact volunteerism types to improve citizen integration into crisis response Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Citizens, Volunteers, Taxonomy, Social Media, Citizen Integration  
  Abstract Information and Communication Technologies (ICT), and particularly Social Media, drastically changed communication channels and organization during a crisis response. In this context, new forms of citizen initiatives appear, contributing to situational awareness, providing new profiles of stakeholders and broadening the scope of volunteerism in disaster situations. Thus, given the increasing need to understand and take citizen initiatives into account, this article provides a taxonomy of volunteerism types in crisis contexts, based on a literature review on the subject. Mapped on two main dimensions: the status (who they are) and the focus (what they are doing), multiple types of volunteers are presented on this taxonomy. Then, the article deals with possible use of this taxonomy towards integration of citizen initiatives into the crisis response.  
  Address Telecom ParisTech;IMT Mines Albi  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1968  
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Author (up) Robin Batard; Frederick Benaben; Aurélie Montarnal; Christophe Prieur; Caroline Rizza pdf  isbn
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  Title Ethical, Legal and Social considerations surrounding the use of social media by citizens during Hurricane Irma in Cuba Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 268-275  
  Keywords ELSI, Social Media, Volunteers, Citizens, Hurricane Irma  
  Abstract While Hurricane Irma struck the Cuban Southern coasts, thousands of tourists were evacuated from this area and relocated in the Varadero peninsula. In a couple of days, all means for families and friends to connect with the tourists were down, leaving them without any information about the on-site situation. This paper focuses on the volunteer citizens' initiative to take advantage of social media, to enhance their own situational awareness in Varadero area, supporting fellow citizens to identify and localize their relatives. In particular, two Facebook groups that were created at the time are analyzed and their messages' content and objectives categorized. We will show that once more, social media has constituted opportunities for citizens to engage a specific response to the crisis, but at the same time has raised specific ethical and social issues.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2106  
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Author (up) Shane Errol Halse; Aurélie Montarnal; Andrea Tapia; Frederick Benaben pdf  isbn
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  Title Bad Weather Coming: Linking social media and weather sensor data Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 507-515  
  Keywords Twitter; weather; sensor data; social media  
  Abstract In this paper we leverage the power of citizen supplied data. We examined how both physical weather sensor data (obtained from the weather underground API) and social media data (obtained from Twitter) can serve to improve local community awareness during a severe weather event. A local tornado warning was selected due to its small scale and isolated geographic area, and only Twitter data found from within this geo-locational area was used. Our results indicate that during a severe weather event, an increase in weather activity obtained from the local weather sensors does correlate with an increase in local social media usage. The data found on social media also contains additional information from, and about the community of interest during the event. While this study focuses on a small scale event, it provides the groundwork for use during a much larger weather event.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2127  
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Author (up) Tina Comes; Frédérick Bénaben; Chihab Hanachi; Matthieu Lauras; Aurélie Montarnal pdf  openurl
  Title Conference Proceedings of 14th International Conference on Information Systems for Crisis Response And Management Type Conference Volume
  Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017  
  Volume Issue Pages 1093  
  Keywords  
  Abstract This year�s conference theme is �Agility is coming�. Through information systems, we have access to data in real-time. Agility enables responders and communities to react quickly to such information, set up collaboration mechanisms as needed, and jointly improve response and recovery processes and strategies. As such, agility is one of the keys for building more resilient

societies.
 
  Address  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Albi, France Editor Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Proceeding Expedition Conference  
  Notes Approved no  
  Call Number Serial 2199  
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