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Author (up) Erik A.M. Borglund
Title The Role of Artefacts in Creating a Common Operational Picture During Large Crises Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 191-203
Keywords Artefactual multiplity; Artefacts; Common operational picture; Temporal command setting; Police operations; Staff
Abstract This paper is about the work that takes place during large police operations in different command post settings, and how artefacts are used in the collaborative process in creating a common operational picture (COP). We apply “artefactual multiplicity” as our analytical lens. An interpretative research approach has been applied in form of ethnographical field studies using observation and informal interviews as data collection techniques. The artefacts that have been studied are definable as common artefacts, i.e. artefacts that are commonly available in our work environment. Based upon the five separate studies, the artefacts studied are found to be very important as collaborative tools and many also have embedded visualization functionalities. The main contribution from this research is 1) extensive knowledge about how the artefacts are used in the establishment of the COP during large police operations, where the process of establishing the COP is, to a very large extent, dependent upon the artefacts' collaborative and multiple functions; 2) the proposal and suggestion to study the whole staff and the artefacts used by the staff as one heterogeneous unit, as a record of activities. Studies of single artefacts in isolation reduce the possibility of seeing the full multiplicity of all the artefacts used within the staff, and the complexity of the intertwined web of artefactual functions.
Address Mid Sweden University
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Command and control studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2011
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Author (up) Erik A.M. Borglund; Lena-Maria Öberg
Title Creation of an exercise scenario: A collaborative design effort Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 488-492
Keywords Design; Information systems; Collaborative design; Crisis management; Crisis response; Design challenges; Exercise; Iterative approach; Scenario; Scenario design; Iterative methods
Abstract To increase the preparedness Crisis response and management authorities carry out various forms of exercises. This article is based upon a three year long project named Gaining security symbiosis (GSS). The project was aiming to increase the collaboration between crisis actors in the Swedish-Norway border region through exercises. We argue that creation of scenarios is a design challenge. In the GSS project, the exercises are built upon designed scenarios, which should make the exercise realistic and make the trainee train the expected. We propose a scenario design method that is built upon an iterative approach and that includes collaboration with the actors that are involved in the exercise. The method also includes a set of characteristics that could be used to evaluate the events of the scenario. The method have been developed and refined during the project and show some promising result. There is however a need for future research when it comes to further development and evaluation of the proposed design method.
Address Mid Sweden University, Sweden
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Planning, Foresight and Risk Analysis Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 338
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Author (up) Viveca Asproth; Erik A.M. Borglund; Lena-Maria Öberg
Title Exercises for crisis management training in intra-organizational settings Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 105-109
Keywords Information systems; Crisis management; Evaluation; Scenario design; Scenarios; Training exercise; Web-based tools; Design
Abstract In this article the focus is how to train collaboration and communication between emergency authorities in two countries (Norway and Sweden) by using a web-based tool supporting tabletop like exercises. The exercises are accomplished in three steps: Scenario design; exercise design and realization; and evaluation to examine the results of the exercises and for feedback to new scenario designs. The software ties all three steps together. The process is iterative, and involves users from each emergency authority. The preliminary results after two years show that the approach is promising. To be able to better foresee what will happen during an exercise the need for a simulator has appeared as one desirable and possible direction for further research.
Address Mid Sweden University, Sweden
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 277
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