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Author (up) Changwon Son; Jukrin Moon; S. Camille Peres; Farzan Sasangohar
Title An Episode as a Trace of Resilient Performance in Multi-Agency Incident Management Systems Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 942-948
Keywords Resilience; Emergency; Incident Management; Episode Analysis
Abstract In order to cope with increasing complexity of catastrophic disasters, resilience is considered an essential capability of an incident management system (IMS). As resilience is manifested during systems operation, a naturalistic observational study was conducted to understand how resilient performance dynamically takes place in this domain. The study results were presented using the concept of episodes, each of which uncovers a trace of such resilient performance following an information input called an inject. The episode analysis also facilitated the identification of complex and dynamic interactions among human and technological agents to satisfy work demands, representing work-as-done (WAD) in large-scale emergency response operations.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Designing for Resilience Expedition Conference ISCRAM 2018 Conference Proceedings 15th International Conference on Information Systems for Crisis Response and Management
Notes coralx@tamu.edu Approved no
Call Number Serial 1614
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