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Author |
Diana Fischer; Carsten Schwemmer; Kai Fischbach |
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Title |
Terror Management and Twitter: The Case of the 2016 Berlin Terrorist Attack |
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Conference Article |
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Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
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Pages |
459-468 |
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Keywords |
Terrorist attacks, social networking sites, social media, Twitter, topic modeling, terror management, sense-making |
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Abstract |
There is evidence that people increasingly use social networking sites like Twitter in the aftermath of terrorist attacks to make sense of the events at the collective level. This work-in-progress paper focuses on the content of Twitter messages related to the 2016 terrorist attack on the Berlin Christmas market. We chose topic modeling to investigate the Twitter data and the terror management theory perspective to understand why people used Twitter in the aftermath of the attack. In particular, by connecting people and providing a real-time communication channel, Twitter helps its users collectively negotiate their worldviews and re-establish self-esteem. We provide first results and discuss next steps. |
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Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
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Language |
English |
Summary Language |
English |
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ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
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Track |
Social Media Studies |
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Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
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Approved |
no |
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Call Number |
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Serial |
2123 |
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Author |
Kathrin Eismann; Melanie Reuter-Oppermann; Kai Fischbach |
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Title |
Towards Social Media Decision Support for Joined EMS and Crisis Logistics |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Crisis Logistics, EMS Logistics, Social Media, Decision-Making |
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Abstract |
In this paper, we investigate how social media can be utilised to support the integration of emergency medical services (EMS) and crisis management activities. We explore the literature both on social media in crisis management and on EMS logistics to elaborate on their potential to support EMS logistics planning based on the experiences from crisis management. We then discuss how social media data can be used for tactical and strategic decision-making using location data to improve demand forecasting and planning for both routine emergencies and crises. |
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University of Bamberg, Germany;Karlsruhe Institute of Technology, Germany |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T4- Logistics and Supply-Chain Management in Crisis Response |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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no |
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Serial |
1935 |
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