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Author (up) Daniel Link; Kenny Meesters; Bernd Hellingrath; Bartel A. Van De Walle
Title Reference task-based design of crisis management games Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 592-596
Keywords Disaster prevention; Disasters; Information systems; Personnel training; Disaster management; Evaluation; Game design; Humanitarian logistics; Information anagement; Serious games; Design
Abstract Serious games are an effective tool for giving players a hands-on, immersive experience of crisis situations. To simplify the design of such games while ensuring their relevance, we propose a design method that is based on reference tasks. The feasibility of this approach is demonstrated by the improved design of the serious game “Disaster in my Backyard” that has been played during ISCRAM Summer school 2013. The design incorporates humanitarian logistics, search-and-rescue and coordination tasks. We also present the lessons learned from this instantiation of the game and give an outlook towards future research, such as the evaluation of tools for crisis response and management through the use of serious games and reference tasks.
Address University of Münster, Germany; Tilburg University, Netherlands
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Serious Games for Crisis Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 26
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Author (up) David Paulus; Kenny Meesters; Bartel Van de Walle
Title Turning data into action: supporting humanitarian field workers with open data Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 1030-1039
Keywords Humanitarian disaster response, decision-making support, information needs, information systems
Abstract In the aftermath of disasters, information is of the essence for humanitarian decision makers in the field. Their concrete information needs is highly context-influenced and often they find themselves unable to access the right information at the right time. We propose a novel ICT-based approach to address these information needs more accurately. First, we select a group of in-field decision makers and collect their concrete information needs in the disaster aftermath. We then review to what extent existing data and tools can already address these needs. We conclude that existing solutions fall short in meeting important information needs of the selected group. We describe the design of an information system prototype to address these gaps more accurately. We combine data of the International Aid Transparency Initiative and the Humanitarian Data Exchange to form the data-backend of our system. We describe our implementation approach and evaluation plan.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Open Track Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2175
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Author (up) David Paulus; Kenny Meesters; Gerdien de Vries; Bartel Van de Walle
Title The reciprocity of data integration in disaster risk analysis Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Reciprocity, Resilience, Disaster risk analysis, Community engagement, Organizational effectiveness, Data integration
Abstract Humanitarian organizations are increasingly challenged by the amount of data available to drive their decisions. Useful data can come from many sources, exists in different formats, and merging it into a basis for analysis and planning often exceeds organizations’ capacities and resources. At the same time, affected communities’ participation in decision making processes is often hindered by a lack of information and data literacy capacities within the communities. We describe a participatory disaster risk analysis project in the central Philippines where the community and a humanitarian NGO worked towards a joint understanding of disaster risks and coping capacities through data integration and IT-supported analysis. We present findings from workshops, focus group discussions and semi-structured interviews, showing the reciprocal effects of the collaborative work. While the community valued the systematically gathered and structured evidence that supported their own risk perceptions and advocacy efforts, the humanitarian NGO revisited established work practices for data collection for analysis and planning.
Address TU Delft, Netherlands, The
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1956
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Author (up) Grégoire Burel; Lara S. G. Piccolo; Kenny Meesters; Harith Alani
Title DoRES -- A Three-tier Ontology for Modelling Crises in the Digital Age Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 834-845
Keywords Crisis Ontology; Situation Awareness; Emergency Model; Events; Reports
Abstract During emergency crises it is imperative to collect, organise, analyse and share critical information between individuals and humanitarian organisations. Although dierent models and platforms have been created for helping these particular issues, existing work tend to focus on only one or two of the previous matters. We propose the DoRES ontology for representing information sources, consolidating it into reports and then, representing event situation based on reports. Our approach is guided by the analysis of 1) the structure of a widely used situation awareness platform; 2) stakeholder interviews, and; 3) the structure of existing crisis datasets. Based on this, we extract 102 dierent competency questions that are then used for specifying and implementing the new three-tiers crisis model. We show that the model can successfully be used for mapping the 102 dierent competency questions to the classes, properties and relations of the implemented ontology.
Address Knowledge Media Institute (KMi), The Open University, Milton Keynes, United Kingdom; Centre for Integrated Emergency Management (CIEM), University of Agder Kristiansand, Norway
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2069
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Author (up) Hossein Baharmand; Kees Boersma; Kenny Meesters; Femke Mulder; Jeroen Wolbers
Title A multidisciplinary perspective on supporting community disaster resilience in Nepal Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings – 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Community Resilience; Multi-Disciplinary Research; Coordination; Humanitarian Logistics; Information Management
Abstract Fostering community resilience in the aftermath of a disaster constitutes a significant challenge and requires an adequate understanding of the community’s specific capabilities and vulnerabilities. We carried out a field study in Nepal as a multi-disciplinary research team that explored how the humanitarian response enabled community resilience after the devastating earthquakes. We explored three elements of resilience: persistence, adaptability and transformability by zooming in and out between the local community and humanitarian organizations operating at the national level. Our combined insights from three disciplines, social sciences, information management and logistics, show that humanitarian organizations operating in Nepal still primarily aimed to (re)build community resilience ‘from above’ instead of enabling communities to strengthen their own resilience in a bottom up way. In this paper we contend that fostering an inclusive and networked response has the potential to strengthen the adaptive capacity of humanitarian organizations and community groups and boost local resilience.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Community Engagement and Practitioner Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1404
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Author (up) Kenny Meesters; Bartel A. Van De Walle
Title Disaster in my backyard: A serious game introduction to disaster information management Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 145-150
Keywords Disaster prevention; Information management; Information systems; Alternate reality game; Disaster information managements; Disaster management; Disaster response; Disaster scenario; Disaster simulation; Large scale simulations; Learning experiences; Disasters
Abstract Disaster exercises are intended to improve disaster responses effectiveness. Exercises exist in a wide variety, ranging from table-top scenarios to full-scale disaster simulations, offering participants different learning experiences. However these exercises can be overwhelming to newcomers, especially when involving large scale simulations, reducing the effectiveness of the learning experience. In order to make the learning experiences more effective to newcomers, researchers or professionals, a new exercise is proposed. This exercise, designed as a serious game, provides a new way to introduce people to the field of disaster management in general and information management in particular. The first version of the game was played during the 2012 ISCRAM summer school where it yielded positive reactions from both novice participants and experienced professionals.
Address Tilburg University, Netherlands
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 27
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Author (up) Kenny Meesters; Bartel A. Van De Walle
Title Towards an impact evaluation framework for the collaborative information supply chain in humanitarian crisis response Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 536-545
Keywords Supply chains; Impact evaluation; Information supply chain; Requirement analysis; Systems development; User participation; Information systems
Abstract Emerging technologies provide opportunities for the humanitarian responders' community to enhance the effectiveness of their response to crisis situations. A part of this development can be contributed to a new type of information supply chains -driven by collaboration with digital, online communities- enabling organizations to make better informed decisions. However, how exactly and to what extend this collaboration impacts the decision making process is unknown. To improve these new information exchanges and the corresponding systems, an evaluation method is needed to assess the performance of these processes and systems. This paper builds on existing evaluation methods for information systems and design principles to propose such an impact evaluation framework. The proposed framework has been applied in a case study to demonstrate its potential to identify areas for further improvement in the (online) collaboration between information suppliers and users.
Address Tilburg University, Netherlands
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Humanitarian Challenges Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 759
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Author (up) Kenny Meesters; Vittorio Nespeca; Tina Comes
Title Designing Disaster Information Management Systems 2.0: Connecting communities and responders Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Information Systems, Community Engagement, Participatory Systems, Systems Design, Inclusive Systems
Abstract Information and supporting information systems is a key element in an effective emergency response. From

creating situational awareness to informed decision making, information enables responders to optimize their

decisions and operations. Today, with the increased availability of information technology around the globe, a

new active player in the field of information management is emerging as communities are becoming increasingly

active in the field of information gathering, analyzing and sharing.

However, communities may have specific requirements and approaches to using information systems in crisis

situations. Moreover, connecting information systems between communities and responder pose specific

challenges due to the different information needs, capacities and incentives to use them. In this paper we build on

the DERMIS premises and explore through a case study if and how these principles apply to inclusive information

systems. We present the initial findings of this work of designing information systems involving both communities

and formal responders.
Address Delft University of Technology, The Netherlands
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1950
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Author (up) Leon Derczynski; Kenny Meesters; Kalina Bontcheva; Diana Maynard
Title Helping Crisis Responders Find the Informative Needle in the Tweet Haystack Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 649-662
Keywords informativeness, twitter, social media, actionability, information filtering
Abstract Crisis responders are increasingly using social media, data and other digital sources of information to build a situational understanding of a crisis situation in order to design an effective response. However with the increased availability of such data, the challenge of identifying relevant information from it also increases. This paper presents a successful automatic approach to handling this problem. Messages are filtered for informativeness based on a definition of the concept drawn from prior research and crisis response experts. Informative messages are tagged for actionable data – for example, people in need, threats to rescue efforts, changes in environment, and so on. In all, eight categories of actionability are identified. The two components – informativeness and actionability classification – are packaged together as an openly-available tool called Emina (Emergent Informativeness and Actionability).
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2139
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Author (up) Stephan Weijman; Kenny Meesters
Title Shifting Control and Trust: Exploring Implications of Introducing Delegated Decision Support Systems Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 285-294
Keywords Command & Control (C2), Information Systems, Delegated decision-making, Empowerment, Trust & Control.
Abstract Increased information access and more intelligent information systems enable more operators in an organization to autonomously make decisions. These delegated decision-making opportunities play an important role during critical events, as operators -such as emergency teams and responders- can work independently and rely less on a centralized decision-making structure. Moreover, the operators' perceived level of trust increases while also limiting the coordinators' perceived control. In this paper, we examine the influence of such systems on the shift in perceived control and empowerment for both operators and commanders. In our experiments, conducted at the Royal Netherlands Air Force, we found that the introduction of these systems indeed affects perceived control and empowerment, specifically as perceived by the coordinator. These factors will play an important role in the effective use of such systems and their transformative effect on an organization. Especially considering the ongoing technical and organizational developments in crisis information management.
Address Royal Netherlands Air Force; Tilburg University
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-28 ISBN 2411-3414 Medium
Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes s.weijman@mindef.nl Approved no
Call Number Serial 2229
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Author (up) Vittorio Nespeca; Kenny Meesters; Tina Comes
Title Evaluating Platforms for Community Sense-making: Using the Case of the Kenyan Elections Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 924-934
Keywords Sensemaking, community engagement, evaluation, requirements, resilience
Abstract The profusion of information technology has created new possibilities for local communities to self-organize and respond to disruptive events. Along with the opportunities, there is also a series of challenges that need to be addressed in order to improve societal resilience. One of these challenges is to make sense of the continuous stream of information to create a coherent understanding and improve coordination. The research presented in this paper focuses on the socio-technical requirements of IT platforms that support sense-making and coordination. Using a comprehensive evaluation exercise based on real data from the 2017 Kenyan elections, we examine the development, workflows and use of this shared situational awareness in a group decision making process. In this manner, we identify requirements for resilience platforms and identify further research directions.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Designing for Resilience Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2164
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