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Author (down) Tomasz Opach; Jan Ketil Rød; Bjørn Erik Munkvold; Jaziar Radianti; Kristine Steen-Tveit; Lars Ole Grottenberg pdf  isbn
openurl 
  Title Map-based Interfaces for Common Operational Picture Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 506-516  
  Keywords Common Operational Picture, Situational Awareness, Map-based Interface, Cartographic Design, Cartographic Symbolization.  
  Abstract Common operational picture (COP) map-based interfaces display operational information to support integration of emergency responders. Such interfaces integrate different subsystems and present the resulting information into an overview for enabling situation awareness. Literature shows that they are often developed from non-user-centric perspectives and are defined in technological terms that are not adequately capturing the users' needs. Therefore, the aim of this particular work in progress is to get insight into the features and the role of COP map-based interfaces currently being used in Norway to (1) examine their content, functionality, and design; and (2) to understand how such displays are incorporated into the service context. This study structures the knowledge on map displays that constitute part of the COP services. Using workshop and interviews with the developers and users of existing COP map services, we identify requirements for a common operational symbology and common operational functionality to improve such map services and make them interoperable.  
  Address Norwegian University of Science and Technology / Linköping University; Norwegian University of Science and Technology; University of Agder; University of Agder; University of Agder; University of Stavanger  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-48 ISBN 2411-3434 Medium  
  Track Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes tomasz.opach@ntnu.no Approved no  
  Call Number Serial 2249  
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Author (down) Sofie Pilemalm; Jaziar Radianti; Bjørn Erik Munkvold; Tim A. Majchrzak; Kristine Steen-Tveit pdf  openurl
  Title Turning Common Operational Picture Data into Double-loop Learning from Crises – can Vision Meet Reality? Type Conference Article
  Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021  
  Volume Issue Pages 417-430  
  Keywords Common operational picture, situation awareness, double-loop learning, crisis management, map-based evaluation  
  Abstract This study proposes a framework for double-loop learning from crises, using common operational pictures (COP). In most crises, a COP is of outmost importance to gain a common understanding among inter-organizational response. A COP is typically expressed through a map visualization. While the technologies to support COP progress rapidly, the corresponding practice of evaluating the COP and situational awareness is not yet established. Tools that enable responders to learn after the crisis, look back in time on the COP devel-opment and detect the barriers that prevent the COP establishment, still seem absent. Double-loop learning is an organizational practice to learn from previous actions widely adopted in the safety domain, and lately used in crisis management. This paper addresses the perceived gap by presenting the technical, organizational and structural requirements derived from document analysis, observation, and a workshop with multiple crisis management stakeholders, and integrating them to an initial framework.  
  Address Linköping university; University of Agder; University of Agder; University of Agder; University of Agder  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-61-5 ISBN Medium  
  Track Enhancing Resilient Response in Inter-organizational Contexts Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management  
  Notes sofie.pilemalm@liu.se Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2343  
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Author (down) Kristine Steen-Tveit; Jaziar Radianti; Bjørn Erik Munkvold pdf  isbn
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  Title SMS-based real-time data collection for evaluation of situational awareness and common operational picture: lessons learned from a field exercise Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 276-284  
  Keywords Real-time Data Collection, Emergency Exercises, Situational Awareness, Common Operational Picture.  
  Abstract Managing complex multi-agency emergency operations requires that the key actors have a holistic, correct and dynamic situational awareness (SA) and that the involved actors establish a common operational picture (COP). Establishing SA and COP are key objectives in many multi-agency exercises, however, reported research shows limitations in existing methods and approaches for collecting the data required for evaluating this. By being able to capture near real-time information during different phases of the exercise we will be better positioned to identify what works well and what does not work in the process of establishing SA and COP. Our paper presents an example of real-time data collection using SMS during a multi-agency field exercise. Overall, the results support the idea of this as an effective method for collecting real-time data for analyzing the formation of SA and a COP among actors in emergency management.  
  Address Centre for Integrated Emergency Management (CIEM), University of Agder, Norway; University of Agder, Norway; University of Agder, Norway  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-27 ISBN 2411-3413 Medium  
  Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes kristine.steen-tveit@uia.no Approved no  
  Call Number Serial 2228  
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Author (down) Kristine Steen-Tveit; Jaziar Radianti pdf  isbn
openurl 
  Title Analysis of Common Operational Picture and Situational Awareness during Multiple Emergency Response Scenarios Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Full-scale drill, elicitation methods, situational awareness, common operational picture, information needs.  
  Abstract Disaster response operations require communication and coordination between agencies that seldom occurs in everyday workday situations. Furthermore, in such hybrid environments it is necessary to establish a common operational picture for the responders involved to support collaborative decision-making. The emergency responders must gain situational awareness, and this can further affect the quality of how they deal with the situation. Training in emergency situations is shown to be efficient for learning. In order to understand the complexity of working in unpredictable environments, an analysis of an audio-log from a large-scale drill was carried out. Moreover, this paper provides a definition of several categories for identifying the processes to establish situational awareness and a common operational picture among emergency responders. The analysis process revealed how the actors communicate and revealed an overall communication pattern.  
  Address University of Agder, Norway, Norway  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T2- Command and control studies Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1931  
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Author (down) Kristine Steen-Tveit pdf  isbn
openurl 
  Title Identifying Information Requirements for Improving the Common Operational Picture in Multi-Agency Operations Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 252-263  
  Keywords Situational Awareness, Common Operational Picture, Information Sharing, Common Information Requirements, Multi-Agency Emergency Operations.  
  Abstract While there exists a considerable body of literature on the importance of a common operational picture (COP) in multi-agency emergency operations, the COP concept itself still lacks a univocal definition. Despite the lack of consensus regarding the mechanisms underlying the COP, the literature implies a level of consistency in the focus on sharing critical information. Based on interviews with Norwegian emergency management stakeholders, this study investigates common information requirements for emergency management services and presents an example of a framework for structuring the sharing of critical information and building a COP. Termed 'the window report', this framework is used among emergency stakeholders in Norway and Sweden. The study identified eight common information requirement categories for managing extreme weather scenarios. With a focus on common information needs and a process for structured information sharing, future strategic emergency management planning might take a more holistic perspective on cross-sectoral operations than in current practice.  
  Address Centre for Integrated Emergency Management, University of Agder  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-25 ISBN 2411-3411 Medium  
  Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes kristine.steen-tveit@uia.no Approved no  
  Call Number Serial 2226  
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