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Author |
Kristine Steen-Tveit; Jaziar Radianti |
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Title |
Analysis of Common Operational Picture and Situational Awareness during Multiple Emergency Response Scenarios |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Pages |
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Keywords |
Full-scale drill, elicitation methods, situational awareness, common operational picture, information needs. |
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Abstract |
Disaster response operations require communication and coordination between agencies that seldom occurs in everyday workday situations. Furthermore, in such hybrid environments it is necessary to establish a common operational picture for the responders involved to support collaborative decision-making. The emergency responders must gain situational awareness, and this can further affect the quality of how they deal with the situation. Training in emergency situations is shown to be efficient for learning. In order to understand the complexity of working in unpredictable environments, an analysis of an audio-log from a large-scale drill was carried out. Moreover, this paper provides a definition of several categories for identifying the processes to establish situational awareness and a common operational picture among emergency responders. The analysis process revealed how the actors communicate and revealed an overall communication pattern. |
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Address |
University of Agder, Norway, Norway |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T2- Command and control studies |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1931 |
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Author |
Kristine Steen-Tveit |
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Title |
Identifying Information Requirements for Improving the Common Operational Picture in Multi-Agency Operations |
Type |
Conference Article |
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Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
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Volume |
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Issue |
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Pages |
252-263 |
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Keywords |
Situational Awareness, Common Operational Picture, Information Sharing, Common Information Requirements, Multi-Agency Emergency Operations. |
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Abstract |
While there exists a considerable body of literature on the importance of a common operational picture (COP) in multi-agency emergency operations, the COP concept itself still lacks a univocal definition. Despite the lack of consensus regarding the mechanisms underlying the COP, the literature implies a level of consistency in the focus on sharing critical information. Based on interviews with Norwegian emergency management stakeholders, this study investigates common information requirements for emergency management services and presents an example of a framework for structuring the sharing of critical information and building a COP. Termed 'the window report', this framework is used among emergency stakeholders in Norway and Sweden. The study identified eight common information requirement categories for managing extreme weather scenarios. With a focus on common information needs and a process for structured information sharing, future strategic emergency management planning might take a more holistic perspective on cross-sectoral operations than in current practice. |
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Address |
Centre for Integrated Emergency Management, University of Agder |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
978-1-949373-27-25 |
ISBN |
2411-3411 |
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Track |
Command & Control Studies |
Expedition |
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Conference |
17th International Conference on Information Systems for Crisis Response and Management |
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Notes |
kristine.steen-tveit@uia.no |
Approved |
no |
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Call Number |
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Serial |
2226 |
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Author |
Kristine Steen-Tveit; Jaziar Radianti; Bjørn Erik Munkvold |
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Title |
SMS-based real-time data collection for evaluation of situational awareness and common operational picture: lessons learned from a field exercise |
Type |
Conference Article |
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Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
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Pages |
276-284 |
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Keywords |
Real-time Data Collection, Emergency Exercises, Situational Awareness, Common Operational Picture. |
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Abstract |
Managing complex multi-agency emergency operations requires that the key actors have a holistic, correct and dynamic situational awareness (SA) and that the involved actors establish a common operational picture (COP). Establishing SA and COP are key objectives in many multi-agency exercises, however, reported research shows limitations in existing methods and approaches for collecting the data required for evaluating this. By being able to capture near real-time information during different phases of the exercise we will be better positioned to identify what works well and what does not work in the process of establishing SA and COP. Our paper presents an example of real-time data collection using SMS during a multi-agency field exercise. Overall, the results support the idea of this as an effective method for collecting real-time data for analyzing the formation of SA and a COP among actors in emergency management. |
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Address |
Centre for Integrated Emergency Management (CIEM), University of Agder, Norway; University of Agder, Norway; University of Agder, Norway |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
978-1-949373-27-27 |
ISBN |
2411-3413 |
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Track |
Command & Control Studies |
Expedition |
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Conference |
17th International Conference on Information Systems for Crisis Response and Management |
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Notes |
kristine.steen-tveit@uia.no |
Approved |
no |
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Call Number |
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Serial |
2228 |
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Author |
Sofie Pilemalm; Jaziar Radianti; Bjørn Erik Munkvold; Tim A. Majchrzak; Kristine Steen-Tveit |
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Title |
Turning Common Operational Picture Data into Double-loop Learning from Crises – can Vision Meet Reality? |
Type |
Conference Article |
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Year |
2021 |
Publication |
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2021 |
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Issue |
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Pages |
417-430 |
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Keywords |
Common operational picture, situation awareness, double-loop learning, crisis management, map-based evaluation |
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Abstract |
This study proposes a framework for double-loop learning from crises, using common operational pictures (COP). In most crises, a COP is of outmost importance to gain a common understanding among inter-organizational response. A COP is typically expressed through a map visualization. While the technologies to support COP progress rapidly, the corresponding practice of evaluating the COP and situational awareness is not yet established. Tools that enable responders to learn after the crisis, look back in time on the COP devel-opment and detect the barriers that prevent the COP establishment, still seem absent. Double-loop learning is an organizational practice to learn from previous actions widely adopted in the safety domain, and lately used in crisis management. This paper addresses the perceived gap by presenting the technical, organizational and structural requirements derived from document analysis, observation, and a workshop with multiple crisis management stakeholders, and integrating them to an initial framework. |
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Address |
Linköping university; University of Agder; University of Agder; University of Agder; University of Agder |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
978-1-949373-61-5 |
ISBN |
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Medium |
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Track |
Enhancing Resilient Response in Inter-organizational Contexts |
Expedition |
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Conference |
18th International Conference on Information Systems for Crisis Response and Management |
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Notes |
sofie.pilemalm@liu.se |
Approved |
no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
2343 |
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Author |
Tomasz Opach; Jan Ketil Rød; Bjørn Erik Munkvold; Jaziar Radianti; Kristine Steen-Tveit; Lars Ole Grottenberg |
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Title |
Map-based Interfaces for Common Operational Picture |
Type |
Conference Article |
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Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
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Volume |
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Issue |
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Pages |
506-516 |
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Keywords |
Common Operational Picture, Situational Awareness, Map-based Interface, Cartographic Design, Cartographic Symbolization. |
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Abstract |
Common operational picture (COP) map-based interfaces display operational information to support integration of emergency responders. Such interfaces integrate different subsystems and present the resulting information into an overview for enabling situation awareness. Literature shows that they are often developed from non-user-centric perspectives and are defined in technological terms that are not adequately capturing the users' needs. Therefore, the aim of this particular work in progress is to get insight into the features and the role of COP map-based interfaces currently being used in Norway to (1) examine their content, functionality, and design; and (2) to understand how such displays are incorporated into the service context. This study structures the knowledge on map displays that constitute part of the COP services. Using workshop and interviews with the developers and users of existing COP map services, we identify requirements for a common operational symbology and common operational functionality to improve such map services and make them interoperable. |
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Address |
Norwegian University of Science and Technology / Linköping University; Norwegian University of Science and Technology; University of Agder; University of Agder; University of Agder; University of Stavanger |
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Corporate Author |
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Thesis |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
978-1-949373-27-48 |
ISBN |
2411-3434 |
Medium |
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Track |
Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) |
Expedition |
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Conference |
17th International Conference on Information Systems for Crisis Response and Management |
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Notes |
tomasz.opach@ntnu.no |
Approved |
no |
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Call Number |
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Serial |
2249 |
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