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	Author	Anne Marie Barthe; Matthieu Lauras; Frédérick Benaben
	Title	Improving the design of interoperable platform through a structured case study description approach: Application to a nuclear crisis			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Information systems; Bpmn; Case framework; Collaborative process; Crisis; Model driven architectures; S-Cube project; Uml; Software architecture
	Abstract	In this article, we briefly describe a crisis management case that has been chosen (in the European funded project PLAY) to test the federated-open-trusted platform for event-driven interaction between services. A description of such complex use case in natural language is obviously limited and should be completed with a formal description methodology to gather the necessary knowledge. Considering our technical requirements we suggest to combine the S-Cube approach with the model driven architecture approach to propose a complete and structured case study description framework. Then this article presents a nuclear crisis case modeled according to these guidelines.
	Address	Université de Toulouse-Mines Albi, France
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Interoperability and Standards	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	290
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	Author	Anthony Charles; Matthieu Lauras; Rolando Tomasini
	Title	Learning from previous humanitarian operations, a business process reengineering approach			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Chains; Information systems; Knowledge management; Supply chains; Technology transfer; Beneficial effects; Business process re-engineering; Enterprise modelling; Field application; Humanitarian logistics; Humanitarian operations; Political climate; Uncertainty and risks; Reengineering
	Abstract	Uncertainty and risks are part of humanitarians' daily routine. Most of the time, infrastructures are damaged or non-existent, the political climate is highly volatile, communication means are insufficient, and so on. Therefore, humanitarian organizations often have to find original methods to implement their supply chains. They may also face recurrent problems, that requires them to change the way they operate. And yet, as they lack the time and resources to reflect on the lessons learnt, most of their best practices and issues are neither captured nor communicated. The aim of the study is thus to propose a framework to capitalize humanitarians' knowledge and know-how, to analyze both gaps and best practices and learn from one operation to another. To this end, we propose a framework derived from traditional Enterprise Modelling tools, adapted to fit relief chains' specificities. Field applications are then given to illustrate our approach and its beneficial effects.
	Address	Université de Toulouse – Mines D'Albi CGI, France; INSEAD, France
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Humanitarian Actions and Operations	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	384
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	Author	Aurélie Congès; Frédérick Bénaben; Olivier Pierre; Francis Savic; Olivier Chabiron; Matthieu Lauras
	Title	On the usage of Virtual Reality for Crisis Management exercises in Critical Industrial Sites			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Virtual reality, training, coordination
	Abstract	EGCERSIS is a starting research program aiming at defining a virtual collaborative training space for crisis management. It should provide the users (first and second aid, firefighters, etc.) with a way to virtually perform operational and strategic tasks of crisis management in digital twins of critical infrastructures. The training system is structured according to four main components: (i) protocol and tools for digital twins generation, (ii) scenario editor dedicated to defining crisis use-cases within the modeled digital twins, (iii) integration with the technological crisis management platform (RIO-Suite), and (iv) monitoring component in charge of the continuous edition of dashboards (real-time and afterward). The main expected benefit of the EGCERSIS program is to create a breakthrough in the way training and exercises are performed in critical sites.
	Address	IMT Mines Albi, France;Immersive Factory;Report One
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T14 - Protecting Critical Infrastructures in Crisis Situations	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1992
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	Author	Clara Le Duff; Jean-Philippe Gitto; Julien Jeany; Raphaël Falco; Matthieu Lauras; Frederick Benaben
	Title	A Physics-based Approach to Evaluate Crisis Impacts on Project Management			Type	Conference Article
	Year	2022	Publication	ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2022
	Volume		Issue		Pages	134-143
	Keywords	Crisis Management, Project Management, Risk Assessment, Physics of Decision, Simulation
	Abstract	Project management has become a standard in business. Unfortunately, the projects as well as companies are increasingly subject to major disruptions. In this context, it is of prime importance to have the ability to manage the risks inherent to these projects to best achieve their objectives. The existing approaches of crisis management in the literature no longer seem to be adapted to this new normality. The future of research lies in a more systematic crisis assessment and a better conceptualization of the uncertainty associated with risks. It is necessary to rely on the collection of heterogeneous data in order to maximize the understanding of the project environment and to find a way that best describes and visualizes the influence of crises on the project management processes. This article uses the POD approach and applies it in the context of project management to address these issues.
	Address	Centre Génie Industriel – IMT Mines Albi; Scalian; Scalian; Scalian; Scalian; Centre Génie Industriel – IMT Mines Albi
	Corporate Author				Thesis
	Publisher		Place of Publication	Tarbes, France	Editor	Rob Grace; Hossein Baharmand
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-82-8427-099-9	Medium
	Track	Analytical Modeling and Simulation	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2404
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	Author	Eva Petitdemange; Elyes Lamine; Franck Fontanili; Matthieu Lauras
	Title	Enhancing Emergency Call Centers' Performance Through a Data-driven Simulation Approach			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	218-227
	Keywords	Emergency Call Center, Performance, Simulation, Data-Driven, Continuous Improvement, Organization.
	Abstract	Emergency Call Centers (ECCs) can be considered as the starting point of the pre-hospital emergency medical system. Although, ECCs exist everywhere, their business processes and their performance levels differ from one place to another, even sometimes in a same country. By definition, users expect a high level of performance, particularly regarding the waiting time and the processing time of the calls. Additionally, ECCs might have difficulties to manage sudden rise of activities following disasters impacting huge number of victims for instance. To support ECCs in their continuous improvement steps, this paper suggests an innovative framework and its associated tools to support both diagnosis of current organizations and enhancement of their performance. Concretely, the proposal is data-driven and simulation oriented. First experiments are shown in order to demonstrate the potential benefits of such an approach. Avenues for further research are also discussed.
	Address	IMT Mines Albi, University of Toulouse; IMT Mines Albi, University of Toulouse; IMT Mines Albi, University of Toulouse; IMT Mines Albi, University of Toulouse
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-21	ISBN	2411-3407	Medium
	Track	Analytical Modeling and Simulation	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	eva.petitdemange@mines-albi.fr			Approved	no
	Call Number				Serial	2222
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	Author	Frédérick Bénaben; Chihab Hanachi; Matthieu Lauras; Pierre Couget; Vincent Chapurlat
	Title	A metamodel and its ontology to guide crisis characterization and its collaborative management			Type	Conference Article
	Year	2008	Publication	Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2008
	Volume		Issue		Pages	189-196
	Keywords	Characterization; Hardware; Ontology; Automated reasoning; Collaborative management; Collaborative process; Crisis; Crisis management; Metamodeling; Reference modeling; System of systems; Information systems
	Abstract	This paper presents a research in progress about the French ISyCri project that aims at providing partners involved in crisis management with an agile Mediation Information System (MIS). Not only this MIS shoul support the interoperability of the partners' information systems but it is also dedicated to coordinate their activities through a collaborative process. One of the first and main steps towards such a MIS, is to elaborate a common and sharable reference model built to characterize crisis situations. Such a model is also an input for automated reasoning to elaborate and adapt a crisis solving collaborative process. This article presents the objective of the project, our approach and our first results: a UML metamodel of crisis situation and its corresponding OWL ontology on top of which deductions are possible.
	Address	Université de Toulouse, Mines ALBI, DR/GI, France; Université de Toulouse 1, France; Prefecture du Tarn, France; Ecole des Mines D'Alès, LGI2P, France
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Washington, DC	Editor	F. Fiedrich, B. Van de Walle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780615206974	Medium
	Track	Ontologies for Crisis Management	Expedition		Conference	5th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	301
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	Author	Jose Vargas Florez; Anthony Charles; Matthieu Lauras; Lionel Dupont
	Title	Designing realistic scenarios for disaster management quantitative models			Type	Conference Article
	Year	2014	Publication	ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2014
	Volume		Issue		Pages	180-189
	Keywords	Disaster prevention; Information systems; Disaster management; Disaster scenario; Quantitative approach; Quantitative modeling; Quantitative models; Real situation; Realism; Realistic scenario; Disasters
	Abstract	Disaster Management has received a lot of attention over the last twenty years, and can now be considered a full research area. But a gap exists between research work proposals and their applications on the field. This is particularly true regarding quantitative approaches. One of the main issues is that the scenarios used to design and validate the proposals are often not accurate and/or too simple compared to the complexity of real situations. Designing realistic scenarios is of prime importance to be able to propose relevant quantitative models which could be implemented by practitioners. This paper tackles this problem by proposing a structured methodology which aims at defining realistic disaster scenarios. The case of earthquakes management in Peru is used to illustrate the consistency of our proposal.
	Address	Pontificia Universidad Católica Del Peru, Peru; Université Lyon 2 Lumière, DISP, France; Université de Toulouse, Mines Albi, Toulouse Business School, France
	Corporate Author				Thesis
	Publisher	The Pennsylvania State University	Place of Publication	University Park, PA	Editor	S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780692211946	Medium
	Track	Disaster Relief Supply Chain Management	Expedition		Conference	11th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	500
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	Author	Laura Laguna Salvadó; Matthieu Lauras; Tina Comes
	Title	A Sustainability Maturity Assessment Method for the Humanitarian Supply Chain			Type	Conference Article
	Year	2018	Publication	ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2018
	Volume		Issue		Pages	276-290
	Keywords	Sustainable performance, maturity assessment, Humanitarian Supply Chain
	Abstract	The HSC is a key element for the success of HOs relief operations. Today, the HSC performance faces many challenges: (1) the increasing gap between funding and needs; (2) donors ask for more transparency and accountability; (3) the growing urgency of switching to sustainable development is gaining ground in public opinion. Consequently, to maintain a competitive position (order winner) in the near future, considering sustainability in addition to effectiveness and efficiency to measure the performance of the operations becomes fundamental. In the literature, some authors have highlighted that the lack of Decision Support Systems difficult the planning and achievement of sustainability performance objectives in humanitarian operations. Therefore, we propose a sustainability maturity assessment method to improve the sustainability of HSC operations. Using the information gathered from IFRC field research, as well as from the literature, a proof of concept is presented to demonstrate the relevance of the proposal.
	Address
	Corporate Author				Thesis
	Publisher	Rochester Institute of Technology	Place of Publication	Rochester, NY (USA)	Editor	Kees Boersma; Brian Tomaszeski
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-692-12760-5	Medium
	Track	Logistics and Supply-Chain Management in Crisis Response	Expedition		Conference	ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	2107
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	Author	Laura Laguna Salvadó; Matthieu Lauras; Tina Comes
	Title	Sustainable Performance Measurement for Humanitarian Supply Chain Operations			Type	Conference Article
	Year	2017	Publication	Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2017
	Volume		Issue		Pages	775-783
	Keywords	Humanitarian Supply Chain; Key Performance Indicators; Triple Bottom Line; sustainability
	Abstract	This paper proposes a performance measurement definition to consider sustainable development principles in the humanitarian supply chain operations (source, make, deliver). Previous research has shown the challenge for humanitarian organizations to consider the three sustainability pillars people, planet and profit in their decision-making processes. Based on field research with the International Federation of the Red Cross and Red Crescent (IFRC) and a literature review on humanitarian performance measurement and sustainability, we define a set of criteria, objectives and Key Performance Indicators that translates sustainability concepts to concrete humanitarian operations. Based on the Triple Bottom Line approach, the environmental and social dimensions are added to the economic dimension, which is standard in HSC literature and practice. The aim of this study is to set the basis for a Decision Support System (DSS) in operations planning.
	Address	Mines Albi, France; University of Agder, Norway
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Albi, France	Editor	Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Logistics and Supply-Chain	Expedition		Conference	14th International Conference on Information Systems for Crisis Response And Management
	Notes				Approved	no
	Call Number				Serial	2064
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	Author	Laura Laguna Salvadó; Matthieu Lauras; Tina Comes
	Title	Towards a Monitoring System for American IFRC Logistics Network			Type	Conference Article
	Year	2016	Publication	ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2016
	Volume		Issue		Pages
	Keywords	Monitoring systems; Humanitarian Logistics; Logistics Network; IFRC
	Abstract	The International Federation of the Red Cross and Red Crescent (IFRC), is one of the many humanitarian organizations that are further developing their logistics network more decentralized structures with sub-regional networks. One of the main challenges identified is the need of monitoring tools to have a real-time overview of the whole logistics network state, and optimization of the associated operations through real-time decision support systems. Logistics departments of humanitarian organizations have not adopted the technological developments that are standard in the commercial sector due to critical differences, and the IFRC is not an exception. This paper presents a case study conducted with the American and Caribbean IFRC. We present user requirements and specifications for the design of a real-time monitoring system dedicated the sub-regional network. It particularly addresses the challenges to simplify remote data collection, visualization and analysis.
	Address
	Corporate Author				Thesis
	Publisher	Federal University of Rio de Janeiro	Place of Publication	Rio de Janeiro, Brasil	Editor	A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3392	ISBN	978-84-608-7984-13	Medium
	Track	Intelligent Decision Support in the Networked Society	Expedition		Conference	13th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1331
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	Author	Laura Laguna Salvadó; Matthieu Lauras; Tina Comes
	Title	Humanitarian Value Stream Mapping: Application to the EBOLA Outbreak			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	Decision-Makers; Ebola Outbreak; Humanitarian Supply Chain; Value Stream Mapping
	Abstract	Humanitarian Supply Chain Management serves as bridge between needs and aid provided. Flows of goods and information connect the field to headquarters, distribution to procurement, beneficiaries to donors. The problems of decision-making, information sharing and coordination can be studied with this special logistics focus. We present a Value Stream Mapping approach that provides a structure to analyze and understand the problems arising in practice, such as bottlenecks; waiting times; or misaligned procurement and distribution policies. We demonstrate our lean-management approach by using the ongoing Ebola Outbreak in West Africa as Case Study.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Decision Support Systems	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1283
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	Author	Laura Laguna Salvadó; Matthieu Lauras; Tina Comes; Bartel Van de Walle
	Title	Towards More Relevant Research on Humanitarian Disaster Management Coordination			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	Coordination; Disaster Management; Field-oriented research; Typhoon Haiyan
	Abstract	Humanitarian crisis require a responsive and agile response. The number of professional and volunteer organization involved in the response to humanitarian disasters has increased over the past year, making coordination more important than ever before. This paper discusses the main issues of Humanitarian Disaster Management (HDM) coordination and the different modes applied on the field. We argue that while these challenges have been addressed by scientific literature with dedicated solutions, there is still a considerable gap between humanitarian best practice and academic state of the art. This paper proposes a field-oriented methodology to bridge this gap. We analyze the findings from field research on the Typhoon Haiyan response (Philippines, 2013) and deduce practitioners? requirements for HDM coordination support systems. Then we suggest a research agenda from a gap analysis comparing requirements with the existing solutions and the scientific approaches.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Researching Crisis: Methodologies	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1251
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	Author	Laura Laguna Salvadó; Matthieu Lauras; Tina Comes; Mathieu Grenade
	Title	A Study on the Sub-Regionalization of Humanitarian Supply Chain: the IFRC Case			Type	Conference Article
	Year	2016	Publication	ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2016
	Volume		Issue		Pages
	Keywords	Humanitarian Supply Chain; Sub-Regional Network; Decision-Support Systems; Preparedness; Logistics network
	Abstract	Humanitarian Supply Chain (HSC) performance is a key factor for disaster response. In order to be more responsive, the typical humanitarian supply strategy has evolved from a centralized to a decentralized network, generally at regional level. The objective was to reduce lead-times and costs. However, after a decade of working, organizations like the Americas and Caribbean International Federation of the Red Cross and Red Crescent (IFRC) have noticed that those objectives are only partially reached and have decided to go further in the evolution by developing sub-regionalized networks. In this study, we analyse the HSC sub-regionalization process to better understand the challenges and opportunities for humanitarian organizations. Three key aspects are point out: implementation, real-time monitoring and operations? cost-efficiency. Based on these results and considering the law maturity level of humanitarian organizations in terms of Information and Decision-Support Systems, we conclude with giving concrete guidelines for designing and developing ad-hoc monitoring and orchestrating systems.
	Address
	Corporate Author				Thesis
	Publisher	Federal University of Rio de Janeiro	Place of Publication	Rio de Janeiro, Brasil	Editor	A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3388	ISBN	978-84-608-7984-9	Medium
	Track	Intelligent Decision Support in the Networked Society	Expedition		Conference	13th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1327
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	Author	Manon Grest; Matthieu Lauras; Benoit Montreuil
	Title	A Humanitarian Supply Chain Maturity Model			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	613-621
	Keywords	Maturity Assessment, Performance, Humanitarian Organization, Supply Chain.
	Abstract	Over the past decades, humanitarian organizations have largely been criticized for their lack of effectiveness regarding their mission of assisting vulnerable population. However, few researches have investigated what ideal should humanitarian organizations tend toward and the path to undertake in such transformation. In this perspective, this paper intends to overcome this situation by proposing a supply chain maturity model specifically addressed to the humanitarian sector. In the form of a two-dimension matrix, the table aims at: 1) Objectify one organization's position regarding its transformation journey 2) Depending on the organization, identify the specific improvement areas and suggest their sequence. An instantiation of the maturity model is also proposed through the case of the Indonesian red cross.
	Address	IMT Mines Albi; IMT Mines Albi; Georgia Institute of Technology
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-57	ISBN	2411-3443	Medium
	Track	Practitioner-centered Logistics and Supply Chain Management in Crisis Response	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	manon.grest@mines-albi.fr			Approved	no
	Call Number				Serial	2258
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	Author	Quentin Schoen; Sébastien Truptil; Franck Fontanili; Matthieu Lauras; Anne-Ghislaine Anquetil
	Title	Tracking in real time the blood products transportations to make good decisions			Type	Conference Article
	Year	2017	Publication	Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2017
	Volume		Issue		Pages	173-180
	Keywords	Blood; Physical Internet; Complex Event Processing; Process Mining
	Abstract	The French Blood Establishment (EFS) is the only one in France allowed dealing with the blood supply chain. The EFS centers are scattered in France and blood products are transported over hundreds of kilometers, from collection sites to hubs and from the hubs to distribution sites. The strong constraints on lifetime and storage conditions imply a traceability of transportation steps very accurate, which is necessary in case of unexpected and unwanted events. To make “good” decisions, we propose in this research work to use the Physical Internet philosophy. Thanks to sensors in containers and Complex Event Processing modules to aggregate and filter the data collected, we would be able to create a real time “field model”. In case of crisis this model would be helpful and perfectly adapted to help the crisis unit to make “good” decisions and maybe propose solutions based on the past events.
	Address	IMT – Mines d'Albi Carmaux – Centre Génie Industriel; Etablissement Français du Sang
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Albi, France	Editor	Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Analytical Modeling and Simulation	Expedition		Conference	14th International Conference on Information Systems for Crisis Response And Management
	Notes				Approved	no
	Call Number				Serial	2009
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	Author	Quentin Schoen; Sebastien Truptil; Matthieu Lauras; Aurelie Conges; Franck Fontanili
	Title	A new approach of monitoring system for Supply Chain management during crisis			Type	Conference Article
	Year	2018	Publication	ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2018
	Volume		Issue		Pages	1140-1142
	Keywords	Crisis, Supply Chain, Sensitive products, Monitoring, Real Time
	Abstract	Sensitive products supply chain and supply chain facing crisis management share several aspects. In both cases, several decision makers have to choose the best options most of the time under pressure, often in emergency and need to access numerous information from the field. This shared monitoring aspect put forward the visualization need to consider in each decision all the crisis potential impacts. Unfortunately, for the transportation steps we focus on, the current transport management systems do not reach these requirements. In this paper, focusing on supply chains during crisis situations, we present a new monitoring system with adapted functionalities. The added value is to connect in real time and relevant way the data from the field to the information on a shared model used to make reliable decisions. We use the French Blood Establishment supply chain to illustrate the proposition.
	Address
	Corporate Author				Thesis
	Publisher	Rochester Institute of Technology	Place of Publication	Rochester, NY (USA)	Editor	Kees Boersma; Brian Tomaszeski
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-692-12760-5	Medium
	Track	Poster	Expedition		Conference	ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	2191
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	Author	Tina Comes; Frédérick Bénaben; Chihab Hanachi; Matthieu Lauras; Aurélie Montarnal
	Title	Conference Proceedings of 14th International Conference on Information Systems for Crisis Response And Management			Type	Conference Volume
	Year	2017	Publication	Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2017
	Volume		Issue		Pages	1093
	Keywords
	Abstract	This year�s conference theme is �Agility is coming�. Through information systems, we have access to data in real-time. Agility enables responders and communities to react quickly to such information, set up collaboration mechanisms as needed, and jointly improve response and recovery processes and strategies. As such, agility is one of the keys for building more resilient societies.
	Address
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Albi, France	Editor	Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Proceeding	Expedition		Conference
	Notes				Approved	no
	Call Number				Serial	2199
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