Records |
Author |
Chris J. Van Aart; Stijn Oomes |
Title |
Real-time organigraphs for collaboration awareness |
Type |
Conference Article |
Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
Volume |
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Issue |
|
Pages |
651-659 |
Keywords |
Decision making; Disasters; Flow visualization; Information systems; Management; Visualization; Channels of communication; Collaboration; Coordination; Disaster response; Informal communication; Informal information; Informal interactions; Web-based visualization; Disaster prevention |
Abstract |
Collaboration awareness, as extension to organization awareness, is knowing how organizations do work and achieve their goals. This knowledge moves on a scale from stated prescribed ways of acting (such as procedures and protocols) to informal channels of communication, teamwork and decision-making. Based on available static and dynamic data, standardized insights can be given about collaboration in emergency situations in the form of organigraphs. We argue that for gaining practical collaboration awareness, both the formal structure of an organization as well as informal interactions should be inspected. Informal interaction includes informal communication channels, actual decision making on the spot and multi-disciplinary joint activities. We have implemented our system in the form of a web-based visualization tool. This tool would have been useful in the Hercules disaster, giving insights in informal information exchange, possibly preventing fatal decisions. |
Address |
Sogeti Nederland B.V., Netherlands; Delft University of Technology, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
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Track |
Visualization and Smart Room Technology for Decision Making, Information Sharing, and Collaboration |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
1034 |
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Author |
Lucy T. Gunawan; Martin Voshell; Stijn Oomes; David D. Woods |
Title |
Envisioning collaboration at a distance for the evacuation of walking wounded |
Type |
Conference Article |
Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
Volume |
|
Issue |
|
Pages |
431-437 |
Keywords |
Disasters; Collaboration; Coordination; Disaster response; Evacuation; Walking wounded; Emergency services |
Abstract |
The “walking wounded” is a category of disaster victims that can help themselves in finding their way to safety. The problem we address here is how first responders, walking wounded, and other rescue personnel can coordinate their joint activities more efficiently in order to accomplish the evacuation as quickly as possible. We focus our design on the “coordination loops” in the disaster response organization, both vertically across levels of authority, and horizontally among responders in the same echelon. In our envisioned scenario of a chemical accident we identify the most important interactions through which activities are coordinated that are crucial for a successful evacuation. We propose three different “coordination devices” that can be used by the walking wounded, the rescuers in the fields, and the people in the command center. We believe our approach, explicitly designing support systems for coordination first, will lead to important improvements in the daily practice of disaster response. |
Address |
Delft University of Technology, Netherlands; Ohio State University, United States |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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Track |
VTC |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
554 |
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Author |
Martin Voshell; Stijn Oomes |
Title |
Coordinating (Shared) perspectives in robot assisted search & rescue |
Type |
Conference Article |
Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
Volume |
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Issue |
|
Pages |
188-196 |
Keywords |
Human computer interaction; Human resource management; Information systems; Human perceptual system; Navigation problem; Perceptual ambiguities; Position and orientations; Remote perception; Search and rescue robot; Software interfaces; Urban search and rescue; Robots |
Abstract |
From high fidelity field exercises to disaster response deployments, search and rescue robots are being readily integrated into rescue operations. Previous research has proposed that for such new technology to be successful in an operation the organization architecture needs to support the coordination of shared perspectives between the human team members and the robotic platforms. For this, the robot platforms need to be effective team players in the field of practice. Based on this conceptual model, this paper introduces a novel software interface utilizing virtual position and orientation indicators to alleviate perceptual ambiguities and navigation problems experienced by robot handlers and problem holders. By actively orchestrating and sharing these indicators between handler and operator displays, the interface caters to user expertise and to the natural competency of the human perceptual system. These probes provide a basic tool for aiding robot navigation and way-finding fundamental to effective team coordination and communication in urban search and rescue missions. |
Address |
Ohio State University, Cognitive Systems Engineering Laboratory, Columbus, OH, United States; Delft University of Technology Man-Machine Interaction, Delft, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
1054 |
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Author |
Stijn Oomes |
Title |
Organization awareness in crisis management: Dynamic organigrams for more effective disaster response |
Type |
Conference Article |
Year |
2004 |
Publication |
Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2004 |
Volume |
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Issue |
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Pages |
63-68 |
Keywords |
Disasters; Information systems; Crisis management; Disaster response; Real time visualization; Situation awareness; Structural damages; Support systems; Emergency services |
Abstract |
Disaster response organizations are ad-hoc assemblies of multiple emergency services that collaborate with the goal to minimize the number of casualties and possible (infra)structural damage. In order to be effective, emergency personnel not only needs shared awareness of the situation but also awareness of the organization. We propose an organization awareness support system that contains a dynamic organigram that provides people with a real-time visualization of the organization that they belong to. © Proceedings ISCRAM 2004. |
Address |
Delft Cooperation on Intelligent Systems (DECIS), Delftechpark 24, 2628 XH Delft, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9076971080 |
Medium |
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Track |
Poster Session |
Expedition |
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Conference |
1st International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
178 |
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Author |
Stijn Oomes; Martijn Neef |
Title |
Scaling-up support for emergency response organizations |
Type |
Conference Article |
Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
Volume |
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Issue |
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Pages |
29-34 |
Keywords |
Information systems; Intelligent control; Distributed agents; Emergency response; Incident command systems; Multiple interactions; Organizational information; Scaling-up; Situation awareness; United States of America; Emergency services |
Abstract |
We present the design of an information system that supports the process of scaling-up of emergency response organizations. This process is vital for effective emergency response but tends to go awry in practice. Our proposed system consists of multiple distributed agents that are capable of exchanging organizational information. Each agent assists one part of the organization by visualizing the organization and allowing the user to update the information of its closest collaborators. When the agents communicate, they exchange and merge their organizational representations. The structure of other parts of the organization is updated indirectly through multiple interactions between different agents. We tailor our design to two specific procedures that are in common use today: the Coordinated Regional Incident Response Procedure (GRIP) that is applied in the Netherlands, and the Incident Command System (ICS) that is used in a number of areas in the United States of America. |
Address |
Thales Research and Technology, DECIS, Netherlands; TNO, DECIS, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
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Track |
INFORMATION SYSTEMS DESIGN |
Expedition |
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Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
815 |
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