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Author Julien Coche; Jess Kropczynski; Aurélie Montarnal; Andrea Tapia; Frédérick Bénaben
Title Actionability in a Situation Awareness world: Implications for social media processing system design Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 994-1001
Keywords Actionable Information, Situation Awareness, Social Media, Crisis Management
Abstract The field of crisis informatics now has a decade-long history of designing tools that leverage social media to support decision-makers situation awareness. Despite this history, there remains few examples of these tools adopted by practitioners. Recent fieldwork with public safety answering points and first responders has led to an awareness of the need for tools that gather actionable information, rather than situational awareness alone. This paper contributes to an ongoing discussion about these concepts by proposing a model that embeds the concept of actionable information into Endsley's model of situation awareness. We also extend the insights of this model to the design implications of future information processing systems.
Address IMT Mines Albi; University of Cincinnati; Ecole des Mines d'Albi Carmaux; The Pennsylvania State University; Ecole des Mines d'Albi-Carmaux
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track (up) Visions for Future Crisis Management Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes coche.emac@gmail.com Approved no
Call Number ISCRAM @ idladmin @ Serial 2391
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