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Author
Julien Coche
;
Jess Kropczynski
;
Aurélie Montarnal
;
Andrea Tapia
;
Frédérick Bénaben
Title
Actionability in a Situation Awareness world: Implications for social media processing system design
Type
Conference Article
Year
2021
Publication
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
Iscram 2021
Volume
Issue
Pages
994-1001
Keywords
Actionable Information, Situation Awareness, Social Media, Crisis Management
Abstract
The field of crisis informatics now has a decade-long history of designing tools that leverage social media to support decision-makers situation awareness. Despite this history, there remains few examples of these tools adopted by practitioners. Recent fieldwork with public safety answering points and first responders has led to an awareness of the need for tools that gather actionable information, rather than situational awareness alone. This paper contributes to an ongoing discussion about these concepts by proposing a model that embeds the concept of actionable information into Endsley's model of situation awareness. We also extend the insights of this model to the design implications of future information processing systems.
Address
IMT Mines Albi; University of Cincinnati; Ecole des Mines d'Albi Carmaux; The Pennsylvania State University; Ecole des Mines d'Albi-Carmaux
Corporate Author
Thesis
Publisher
Virginia Tech
Place of Publication
Blacksburg, VA (USA)
Editor
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
978-1-949373-61-5
ISBN
Medium
Track
Visions for Future Crisis Management
Expedition
Conference
18th International Conference on Information Systems for Crisis Response and Management
Notes
coche.emac@gmail.com
Approved
no
Call Number
ISCRAM @ idladmin @
Serial
2391
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