| Records |
| Author |
Chiara Bassetti; Roberta Ferrario; Maria Luiza M. Campos |
| Title |
Airport security checkpoints: an empirically-grounded ontological model for supporting collaborative work practices in safety critical environments |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Airport security; collaboration model; ethnography; Ontology; work practices |
| Abstract |
Resulting from an interdisciplinary endeavor, the paper proposes an ontological model for supporting collaborative work practices in critical settings, and shows its application to a specific domain. The model is empirically-grounded, as based on ethnographic research carried out at an international airport ?clearly an example of safety-critical environment, where emergency prevention and preparedness are crucial. On the other hand, the model leverages on previous ontological work on collaboration and observation in emergency response, and revises it when necessary, thus contributing to its development. Taking hand-baggage screening as an example, the paper shows how the model can be applied, and how it could be used to run model-based simulation in order to better understand collaborative work practices and analyze the impact of different techno-organizational changes on such practices and their effectiveness. This could result in suggesting guidelines for enhancing workflow, security policies and, more generally, time- and safety-critical situations management. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
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Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Understanding Collaborative Work Practices |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1258 |
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| Author |
Erman Coskun; Jessica Hoey |
| Title |
Airport security complexity: Problems with the information system components |
Type |
Conference Article |
| Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
| Volume |
|
Issue |
|
Pages |
61-66 |
| Keywords |
Information systems; Security systems; Complexity; Implementation process; Safety critical systems; September 11; Airport security |
| Abstract |
Airport security is a very relevant, diverse, and complex system in any country. September 11th made this issue an increasing concern for almost every country in the world. Prior to September 11th the media, watchdog groups, and commissions established by the United States Congress, were adamant that airport security had major flaws. Currently many countries are revamping their airport security systems. The U.S. and other governments are implementing many new systems and procedures. There are numerous potential pitfalls with this implementation process and these new systems will have impacts on the public. For example, these systems could reduce freedom, still be flawed, and affect the economy. The primary intents of this paper are to classify airport security as a complex large-scale safety-critical system, to discuss what make airports so complex, describe the information systems that are involved with such systems, and discuss the impacts on the people involved. |
| Address |
Sakarya University Business Department, Sakarya, Turkey; LeMoyne College Business Department, Syracuse, NY, United States |
| Corporate Author |
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Thesis |
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| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
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Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
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Edition |
|
| ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
|
| Track |
COMPLEXITY and INTEROPERABILITY |
Expedition |
|
Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
416 |
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