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Author Robert Bell; Elizabeth Avery Gomez pdf  isbn
openurl 
  Title Business continuity for small business owners: Do the tools fit their need? Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Information systems; Business continuity; Business continuity plans; Emergency operations centers; Incident command systems; Small business; Intelligent control  
  Abstract Business continuity planning for private sector organizations has not reached the level of readiness as has the public sector. This disparity has reached national attention as the Secretary of the U.S. Department of Homeland Security addressed it in a statement, “ensuring Americas small businesses have the critical information and training they need to better respond to disasters will strengthen the entire nations preparedness and resilience (DHS, 2010).” The release of this statement and the DHS program (PS-Prep) was a promise to provide the necessary tools to small business owners so they could build effective business continuity plans. The major contributions of this research will be to provide an evaluation of the applicability of PS-Prep to small businesses, and to provide the needs assessment for parallel research of leveraging the current capabilities of a Business Emergency Operations Center in the development of a Virtual Small Business Emergency Operations Center (VSBEOC).  
  Address New Jersey Institute of Technology, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Planning and Foresight Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 298  
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Author Art Botterell; Martin Griss pdf  isbn
openurl 
  Title Toward the next generation of emergency operations systems Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Information systems; Risk management; Business continuity; Common operating pictures; Contingency management; Emergency management; Emergency operations; Emergency operations centers; Incident command; Mobile command; Management information systems  
  Abstract For more than half a century the Emergency Operations Center (EOC) has been a key component of emergency management (EM), homeland security and business continuity practice. Changes in the technical, threat, economic and social environments are placing new pressures on the concept of the EOC in the public, private and community sectors. Investigation of the desirable attributes of a “Next Generation EOC” has led to alternative EOC roles and configurations. This paper describes emerging pressures on, and trends in, emergency and business contingency management systems, and describes a research program to explore solutions to both new and persistent design challenges.  
  Address Disaster Management Initiative, Carnegie Mellon Silicon Valley, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 340  
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Author Michael Hiete; Mirjam Merz pdf  isbn
openurl 
  Title An indicator framework to assess the vulnerability of industrial sectors against indirect disaster losses Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Decision making; Decision support systems; Disasters; Indicators (instruments); Information systems; Business continuity planning; Crisis management; Decision supports; Indicator frameworks; Industrial production; Information sharing; Mitigation measures; Vulnerability assessments; Information management  
  Abstract Natural and man-made hazards may affect industrial production sites by both direct losses (due to physical damage to assets and buildings) and indirect losses (production losses). Indirect losses, e.g. from production downtimes, can exceed direct losses multiple times. Thus, the vulnerability of industrial sectors to indirect losses is an important component of risk and its determination is an important part within risk analysis. In this paper a conceptual indicator framework is presented which allows to assess the indirect vulnerability of industrial sectors to different types of disasters in a quantitative manner. The results are useful for information sharing and decision making in crisis management and emergency planning (mitigation measures, business continuity planning), since the developed indicator system helps to take the complex phenomenon of industrial vulnerability and the underlying interdependencies into account. Besides the identification and conceptual motivation of the indicators, methodical aspects such as standardization, weighting and aggregation are addressed.  
  Address Institute for Industrial Production, University of Karlsruhe (TH), Germany; Center for Disaster Management and Risk Reduction Technologies (CEDIM), Institute for Industrial Production, University of Karlsruhe (TH), Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 579  
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Author Joeri van Laere; Kristens Gudfinnsson pdf  isbn
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  Title Continuous Systematic Situation Monitoring: Pitfalls and Possibilities Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 460-468  
  Keywords Situation awareness; indicators; monitoring; Business Intelligence; Business Continuity Management  
  Abstract Situation pictures are helpful to make sense of what is happening and to prevent further escalation. These situation pictures are typically text- or map-based and focus on the current effects of the crisis. For long-lasting transboundary crises that impact many critical infrastructures and different parts of society directly and indirectly, such situation pictures have limitations. Crisis management teams might benefit from continuous monitoring of societal performance indicators, so the current situation can easily be compared with historical and future data to reveal trends and escalations. This research project explored how a successful approach for systematic monitoring of indicators in crime prevention could be transferred to crisis management. Several pilot studies revealed nine challenging pitfalls and six promising possibilities. The findings of this study can inform future research on how continuous systematic situation monitoring can strengthen societal resilience.  
  Address University of Skövde; University of Skövde  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Data and Resilience: Opportunities and Challenges Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2432  
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Author Oussema Ben Amara; Daouda Kamissoko; Frédérick Benaben; Ygal Fijalkow pdf  openurl
  Title Hardware architecture for the evaluation of BCP robustness indicators through massive data collection and interpretation Type Conference Article
  Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021  
  Volume Issue Pages 71-78  
  Keywords Business Continuity Plan, Social sciences, Risk Management, Robustness, Embedded Hardware  
  Abstract Recently, the concept of robustness measurement has become clearly important especially with the rise of risky events such as natural disasters and mortal pandemics. In this context, this paper proposes an overview of a hardware architecture for massive data collection in the aim of evaluating robustness indicators. This paper essentially addresses the theoretical and general problems that the scientific research is seeking to address in this area, offers a literature review of what already exists and, based on preliminary diagnosis of what the literature has, presents a new approach and some of the targeted findings with a focus on the leading aspects, having a primary objective of explaining the multiple aspects of this research work.  
  Address IMT Mines Albi, University of Toulouse; IMT Mines Albi, University of Toulouse; IMT Mines Albi, University of Toulouse; INU Champollion, University of Toulouse  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-61-5 ISBN Medium  
  Track AI and Intelligent Systems for Crises and Risks Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management  
  Notes oussema.ben_amara@mines-albi.fr Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2314  
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Author Rob Grace; Sanjana Gautam; Andrea Tapia pdf  isbn
openurl 
  Title Continuity of Operations Planning in Public-Safety Answering Points during the COVID-19 Pandemic Type Conference Article
  Year 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022  
  Volume Issue Pages 173-180  
  Keywords Emergency Management; Business Continuity Planning; Critical Infrastructure; Resilience  
  Abstract Continuity of Operations (COOP) planning helps ensure that municipal agencies maintain essential functions when disasters threaten critical infrastructures. COOP planning is especially important for Public-Safety Answering Points (PSAPs), which must continue to answer 911 calls and dispatch first responders during crises. However, COOP planning guidelines often focus on threats to cyber-physical infrastructures rather than outbreaks of infectious disease that threaten the human work arrangements—social infrastructures—agencies rely on to perform essential functions. This study reports preliminary findings from interviews with U.S. PSAP officials who developed plans to decentralize 911 facilities, networks, and personnel to maintain essential functions during the COVID-19 pandemic. These findings suggest revisions to COOP planning guidelines that consider requirements for redundant, diverse, and interdependent cyber-physical-social infrastructures.  
  Address Texas Tech University; Pennsylvania State University; Pennsylvania State University  
  Corporate Author Thesis  
  Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium  
  Track Building Disaster Resilience Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2491  
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Author Anne-Francoise Rutkowski; Willem Van Groenendaal; Bartel A. Van De Walle; Jan Pol pdf  isbn
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  Title Decision support technology to support risk analysis and disaster recovery plan formulation: Towards IT and business continuity Type Conference Article
  Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004  
  Volume Issue Pages 127-132  
  Keywords Decision support systems; Disasters; Groupware; Information management; Information systems; Mobile telecommunication systems; Risk analysis; Business continuity; Business continuity plans; Disaster recovery plan; Economic decision model; Group support systems; Multi-national companies; Quantitative classifications; Recovery planning; Recovery  
  Abstract The paper presents a four-phase action research project that was (and still is) conducted at the department of Information Management Customer Support and Operations (IM\CS&O) of a large multi-national company. The department is in charge of ICT-service continuity and has to produce ICT recovery plans that are integrated with the organization's overall Business Continuity plan. Interviews, Group Support System (GSS) technologies as well as a risk survey have been used to gather information and identify risks and threats. A systematic quantitative classification, measuring the impact of loss of ICT services on the company's business processes in terms of cost and risk will allow in the near future to utilize an economic decision model to prioritize the core activities of training and implementation of a recovery disaster plan. The research has made clear to the involved protagonists the necessity to share information, to develop awareness, and to formulate a shared recovery disaster plan to ensure ICT/business continuity and/or recovery when ICT disruptions occurs. © Proceedings ISCRAM 2004.  
  Address Department of Information Systems and Management, Tilburg University, Tilburg, Netherlands; Philips Medical Systems, Best, Netherlands  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9076971080 Medium  
  Track Emergency Response Stakeholders and Cooperation Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 197  
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Author Cláudio Sapateiro; Pedro Antunes pdf  isbn
openurl 
  Title An emergency response model toward situational awareness improvement Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Information systems; Model structures; Risk management; Business continuity; Contingent factors; Emergency management; Emergency response; Emergency scenario; High reliability organizations; Situation awareness; Situational awareness; Emergency services  
  Abstract When facing emergency scenarios, several contingent factors may strongly condition the pre-defined response procedures. The proposed approach takes the perspective that an emergency response tool may guide the response effort. The tool adopts a conceptual model grounded on existing situation awareness models and research work done with High Reliability Organizations. The model structures the emergency management process in a set of dimensions that should be collaboratively correlated by the involved participants in order to mitigate the disruptive situation. An instantiation of the proposed approach is also described in the paper, focusing on IT service desk teams addressing emergency incidents that may compromise business continuity.  
  Address Systems and Informatics Department, Polytechnic Institute of Setúbal, Portugal; Informatics Department, Faculty of Sciences, University of Lisbon, Portugal  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 913  
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Author Annie Searle pdf  openurl
  Title A seat at the table for operational risk Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Information systems; Pattern recognition; Security of data; Aggregate risk; Business continuity; Crisis management; Disaster recovery projects; Executive decisions; Operational risks; Risk assessment  
  Abstract What role should operational risk leaders have in the executive suite? This paper argues that, when nervous CEOs ask “What can go wrong? How can we get ahead of the curve?”, they should look to their operational risk leaders. Those leaders oversee corporate and information security as well as business continuity, crisis management and disaster recovery programs inside companies. That makes them ideally qualified to take the process of crisis management, including analysis of aggregate risk across all silos – To the CEO and then into the boardroom when the need arises, before the corporate crisis is full-blown.  
  Address ASA Risk Consultants, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Planning, Foresight and/or Risk Analysis Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 929  
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Author Viavattene Christophe; Priest Sally; Owen Damon; Parker Dennis; Micou Paula; Ly Sophie pdf  isbn
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  Title INDRA Model: For A Better Assessment of Coastal Events Disruptions Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Risk Analysis; Resilience; Vulnerability; Business Continuity; Infrastructure  
  Abstract Natural hazards such as extreme coastal events can generate indirect impacts extending far beyond the exposed areas and the direct aftermath of the event. The recognition of such impacts in risk assessment is essential for preparing, mitigating against such events and for increasing the resilience of coastal communities. However the assessment is often limited to the direct impacts. This paper proposes new methodologies for assessing the indirect impacts of coastal storm events. Eight impacts are considered in the approach: household displacement, a financial recovery of households and businesses, business supply chain disruption, ecosystem recovery, risk to life, utility and transport disruptions. These methodologies are incorporated in the open-source INDRA model (INtegrated DisRuption Assessment) to compare and identify hotspots at a regional using a multi-criteria analysis.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3417 ISBN 978-84-608-7984-38 Medium  
  Track Planning, Foresight and Risk Analysis Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1357  
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Author Xiang Yao; Murray Turoff; Starr Roxanne Hiltz pdf  openurl
  Title A field trial of a collaborative online scenario creation system for emergency management Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Civil defense; Design; Disasters; Information systems; Business continuity planning; Collaboration support; Collaborative systems; Emergency management; Emergency scenario; Evaluation methods; Knowledge structures; Scenarios; Risk management  
  Abstract In Emergency Management and Business Continuity Planning, scenarios are a widely used tool. Existing scenario creation systems allow distributed groups to create scenarios together but have limited collaboration support. This study developed and evaluated a solution to provide various types of collaboration support around a knowledge structure at the core of a collaborative scenario creation system called Collario. Following the Design Science paradigm, it evolved through four iterations into a working prototype. Several evaluation methods, including protocol analysis and field study, were employed to evaluate the design effects and obtain user feedback. The results of the first field trial are described in this paper. They indicate that the system is useful to support creation and discussion of emergency scenarios in virtual teams and to share knowledge and experiences among geographically distributed emergency professionals and researchers. It was also found that the system is not hard to learn and use.  
  Address New Jersey Institute of Technology, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Collaboration and Social Networking Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1127  
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