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Author |
Christian Uhr; Björn J E Johansson; Jonas Landgren; Martin Holmberg; Fredrik Bynander; Samuel Koelega; Jiri Trnka |
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Title |
Once upon a time in Västmanland – the power of narratives or how the “truth” unfolds |
Type |
Conference Article |
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Year |
2016 |
Publication |
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2016 |
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Keywords |
Case Study; Choice Of Methodology; Evaluation Of Direction And Coordination |
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In 2014 a small fire started in a forest in central Sweden. Within a few days it developed into the largest wildfire in Sweden in the last 50 years. As the scale of the fire increased, so did the need for direction and coordination of the resources engaged in the response operation. Both official investigators and the research community have studied the challenges and come up with recommendations for improvements of the Swedish crisis management system. All authors of this paper have been involved in such efforts. This paper is a result of us trying to formulate lessons learnt based on several written reports and official discussions. The development of the narratives constructed by individuals involved in the response, investigators and researchers is analyzed. We conclude that researchers need to pay attention to their own role in this development. Maybe there is a need for a game changer on the methodological side? |
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Federal University of Rio de Janeiro |
Place of Publication |
Rio de Janeiro, Brasil |
Editor |
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
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Language |
English |
Summary Language |
English |
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ISSN |
2411-3388 |
ISBN |
978-84-608-7984-9 |
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Track |
Command and Control Studies |
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Conference |
13th International Conference on Information Systems for Crisis Response and Management |
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no |
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Call Number |
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Serial |
1380 |
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Author |
Dick Ooms; Willem-Jan van den Heuvel; Bartel Van de Walle |
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Title |
A Conceptual Framework for Civil-Military Interaction in Peace Support Operations |
Type |
Conference Article |
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Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
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Pages |
1003-1015 |
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Keywords |
Civil-Military Interaction (CMI), domain modeling, process model, knowledge management, case study. |
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Abstract |
In complex emergencies, civil and military organizations often find themselves being partners in an international effort aimed at peace keeping, humanitarian relief, and development support. Civil and military partners need to exchange information and to cooperate as required. This assumes effective and efficient Civil-Military Interaction (CMI). However, CMI research literature shows that, in practice, this is far from a reality. In particular, our research indicates that deficiencies in knowledge processes and knowledge management within international civil and military organizations contribute to the causes of ineffective and inefficient CMI. Our research aims to investigate the feasibility of developing technical solutions exploiting knowledge engineering, to support fieldworkers in overcoming these CMI problems. As a first step, this paper introduces a Conceptual Framework (CF) that captures reference models of the CMI domain. The CF has been developed to analyze CMI problems and underlying KM deficiencies. It is being illustrated, explored and validated using real-world case studies. |
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Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
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Language |
English |
Summary Language |
English |
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Series Volume |
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ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
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Track |
Open Track |
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Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
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Approved |
no |
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Call Number |
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Serial |
2172 |
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Author |
Katelynn Amaris Kapalo; Pamela Wisniewski; Joseph J. LaViola Jr. |
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Title |
First In, Left Out : Current Technological Limitations from the Perspective of Fire Engine Companies |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Fire service, case study, sociotechnical analysis, work analysis, information systems |
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Abstract |
The cognitive demands and skills required of a fire engine company when assessing the scene of an incident and
the systems they use to manage this information are a matter of life or death. We conducted a case study with an
entire fire battalion in Florida (35 firefighters at varying levels of command) to assess their routine technology
needs. Using a cognitive work analysis approach, we found that the firefighters in our study relied on mission
critical systems that often failed, as well as disparate secondary systems that lacked integration. Capability gaps
and inaccessible data also increased the likelihood of errors, creating frustration in the systems that both helped
and hindered these firefighters in their daily job tasks. We describe what firefighters need from technology in its
present state and we outline usability issues for technology designers and practitioners to leverage in the design
of future systems. |
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University of Central Florida, United States of America |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T15- Open Track |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Approved |
no |
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Call Number |
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Serial |
1895 |
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Author |
Michele Angelaccio; Daniele Pizziconi |
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Title |
Adaptive process coordination through mobile file sharing: A crisis management case study analysis |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Pages |
242-248 |
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Keywords |
Information systems; Middleware; Activity diagram; Ad hoc wireless networks; Case study analysis; Crisis management; Emergency scenario; File Sharing; Multimedia files; Software project; Mobile ad hoc networks |
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Abstract |
This paper describes an ongoing project that exploits the capability of mobile sharing systems for ad-hoc wireless networks (MANET) operating in a post-emergency scenario. The aim is to support an existing adaptive process management in which users handle multimedia files (e.g. disaster photos) in a nomadic way by exploiting the capability offered by mobile file sharing middleware to reduce the connection time for each nomadic operator performing emergency workflow. The paper compares user activities with and without file sharing capability in order to show the efficiency gain that could be obtained. A preliminary discussion with example of activity diagrams evidences the benefits in terms of workflow efficiency and gives the opportunity in the software project development phase to obtain a more scalable and efficiently performing mobile adaptive process management for crisis scenarios. |
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Dept. of Information Engineering (DISP), University of Tor Vergata, Rome, Italy |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
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Track |
Process- and Geo-aware Systems for Crisis Management |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
268 |
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Author |
Pettersson, M.N.; Axelsson, J.; Svenson, P.; Johansson, A. |
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Title |
Towards a Risk Analysis Method for Systems of Systems: A Case Study on Wildfire Rescue Operations |
Type |
Conference Article |
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Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
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Pages |
530-545 |
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Keywords |
Systems of Systems; Risk Analysis Methods, Case Study, Wildfire, STAMP. Crisis Management |
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Abstract |
Crisis management (CM) is facing new challenges due to the increasing complexity of contemporary society. To mitigate a crisis, it is often necessary for a collection of independent systems, people, and organizations to cooperate. These collaborating entities constitute an interconnected socio-technical system of systems (SoS). An important question is how a CM SoS should be constructed to minimize the risk of failure and accurately handle a crisis. SoS pose new challenges in analysing risk during interactions. This paper investigates whether the risk analysis method STAMP (System-Theoretic Accident Model and Processes) is suitable for SoS, using a forest fire rescue operation case study. Results show characteristics of various risk sources and identify some SoS characteristics, such as dynamic structure and latent risks, that are not sufficiently handled in STAMP. The study further contributes to the body of knowledge by presenting potential directions for research on SoS risk assessment methods. |
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Mälardalen University; Research Institutes of Sweden |
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Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
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Language |
English |
Summary Language |
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Series Editor |
Hosssein Baharmand |
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Series Issue |
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Edition |
1 |
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Track |
Analytical Modeling and Simulation |
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Notes |
http://dx.doi.org/10.59297/SFUF2569 |
Approved |
no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
2545 |
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Author |
Rafael de Sousa Ferreira Costa; Tharcisio Cotta Fontainha; Adriana Leiras; Hugo Tsugunobu Yoshida Yoshizaki; Paulo Gonçalves; Abdon Baptista de Paula Filho |
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Title |
IT infrastructure at the Rio de Janeiro City Operations Center – the case of 2016 Olympic and Paralympic Games |
Type |
Conference Article |
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Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
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Pages |
739-751 |
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Keywords |
Mega-Events; IT Infrastructure; City Operations Center; Olympics; Case Study |
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Abstract |
Rio Operations Center (COR) was the agency of Rio de Janeiro Prefecture responsible for monitoring the Rio 2016 Olympic and Paralympic Games operations, due to its role in the integrated management of the city operations. This paper presents a case study considering a brief theoretical reference and data collected through direct observations, interviews, internal documents and access to the systems and software used by COR. The analysis of the COR IT infrastructure and monitoring teams' preparation for the Olympics revealed a successful development of new teams and conflict solving practice. Despite the use of different sources of information and the development of specific systems for the event, the COR preparation faced some restrictions in analytical functions, security and integration among systems. Nevertheless, regionalization for monitoring and inter-agency coordination, cross-agency instant messaging, and a team for active monitoring of social media emerged as new practices, representing opening venues for future research. |
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Address |
Department of Industrial Engineering, Pontifical Catholic University of Rio de Janeiro; Department of Production Engineering, Universidade de São Paulo; Facoltà di Scienze Economiche, Università della Svizzera Italiana |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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ISSN |
2411-3387 |
ISBN |
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Track |
Operational applications and perspectives |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
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Approved |
no |
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Call Number |
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Serial |
2061 |
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Author |
Susanne Kubisch; Johanna Stötzer; Sina Keller; María Bull; Andreas Braun |
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Title |
Combining a social science approach and GIS-based simulation to analyse evacuation in natural disasters: A case study in the Chilean community of Talcahuano |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Pages |
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Keywords |
Interdisciplinary approach, case study, evacuation, tsunami, recommendations disaster risk management |
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Abstract |
In rapid-onset disasters the time needed for evacuation is crucial. Aside from the behaviour of the population, the
road network plays a fundamental role. It serves as a medium to reach a safe area. This study analyses the entire
evacuation process, from decision-making up to the arrival at an evacuation zone by combining standardised
questionnaires and GIS-based simulation. Based on a case study in the Chilean community of Talcahuano, an
event-based past scenario and a hypothetical future scenario is investigated, integrating the affected population in
the research process. The main problem identified in past evacuations has been time delay due to congestions,
which also is evident in the results of the hypothetical future scenario. A result which supports evacuation by foot.
This paper argues that a combination of scientific methods is essential for analysing evacuation and to reduce the
risk due to time delay, critical route and transport medium choice. |
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Address |
Karlsruhe Institute of Technology, Germany;Universidad Católica de la Santísima Concepción, Chile |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T7- Planning, Foresight and Risk Analysis |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1877 |
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Author |
Theo Van Ruijven |
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Title |
Serious games as experiments for emergency management research: A review |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Issue |
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Pages |
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Keywords |
Computer supported cooperative work; Disasters; Information systems; Risk management; Virtual reality; Case study research; Emergency management; Experimental research; External validities; Serious games; Virtual technology; Civil defense |
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Abstract |
Serious games and virtual environments are increasingly used for emergency management training and research. The development of these technologies seems to contribute to a solution to some problems in the existing literature on emergency management which is mainly based on case study research. However, using virtual technology for research also introduces new difficulties. This paper describes the advantages and drawbacks of using serious games for research and reviews eight recently published studies that make use of virtual environments. The review focuses on the external validity of serious games as this is a challenging issues for research that involves virtual environments. The paper concludes with some recommendations to increase the external validity of future research with serious games. |
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Policy, Organization, Law and Gaming Group, Delft University of Technology, Netherlands |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
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Track |
Advanced Research Methods and Unconventional Results |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Approved |
no |
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Call Number |
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Serial |
1044 |
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Author |
Xiaodan Yu; Deepak Khazanchi |
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Title |
Patterns of Information Technology (IT) Adaptation in Building Shared Mental Models for Crisis Management Teams |
Type |
Conference Article |
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Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
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Issue |
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Pages |
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Keywords |
case study; Crisis Management; information technology adaptation; Shared mental models |
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Abstract |
One of the essential tasks of crisis management is to develop shared mental models (SMM) among teams and members about the crisis at hand, i.e. shared understanding of the task, process, technology and the teams. This is essential for developing an effective crisis management strategy. In this paper we draw lessons from our studies of distributed teams and their adaptation of IT capabilities to impact shared understanding. In particular, we discuss how patterns of the interplay between IT adaptation and SMM development have implications for crisis management teams. |
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Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9788271177881 |
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Track |
Open Track |
Expedition |
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Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
yes |
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Call Number |
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Serial |
1244 |
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