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Author (up) Christian Uhr; Björn J E Johansson; Jonas Landgren; Martin Holmberg; Fredrik Bynander; Samuel Koelega; Jiri Trnka pdf  isbn
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  Title Once upon a time in Västmanland – the power of narratives or how the “truth” unfolds Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Case Study; Choice Of Methodology; Evaluation Of Direction And Coordination  
  Abstract In 2014 a small fire started in a forest in central Sweden. Within a few days it developed into the largest wildfire in Sweden in the last 50 years. As the scale of the fire increased, so did the need for direction and coordination of the resources engaged in the response operation. Both official investigators and the research community have studied the challenges and come up with recommendations for improvements of the Swedish crisis management system. All authors of this paper have been involved in such efforts. This paper is a result of us trying to formulate lessons learnt based on several written reports and official discussions. The development of the narratives constructed by individuals involved in the response, investigators and researchers is analyzed. We conclude that researchers need to pay attention to their own role in this development. Maybe there is a need for a game changer on the methodological side?  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Command and Control Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1380  
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Author (up) Dick Ooms; Willem-Jan van den Heuvel; Bartel Van de Walle pdf  isbn
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  Title A Conceptual Framework for Civil-Military Interaction in Peace Support Operations Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 1003-1015  
  Keywords Civil-Military Interaction (CMI), domain modeling, process model, knowledge management, case study.  
  Abstract In complex emergencies, civil and military organizations often find themselves being partners in an international effort aimed at peace keeping, humanitarian relief, and development support. Civil and military partners need to exchange information and to cooperate as required. This assumes effective and efficient Civil-Military Interaction (CMI). However, CMI research literature shows that, in practice, this is far from a reality. In particular, our research indicates that deficiencies in knowledge processes and knowledge management within international civil and military organizations contribute to the causes of ineffective and inefficient CMI. Our research aims to investigate the feasibility of developing technical solutions exploiting knowledge engineering, to support fieldworkers in overcoming these CMI problems. As a first step, this paper introduces a Conceptual Framework (CF) that captures reference models of the CMI domain. The CF has been developed to analyze CMI problems and underlying KM deficiencies. It is being illustrated, explored and validated using real-world case studies.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Open Track Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2172  
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Author (up) Katelynn Amaris Kapalo; Pamela Wisniewski; Joseph J. LaViola Jr. pdf  isbn
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  Title First In, Left Out : Current Technological Limitations from the Perspective of Fire Engine Companies Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Fire service, case study, sociotechnical analysis, work analysis, information systems  
  Abstract The cognitive demands and skills required of a fire engine company when assessing the scene of an incident and

the systems they use to manage this information are a matter of life or death. We conducted a case study with an

entire fire battalion in Florida (35 firefighters at varying levels of command) to assess their routine technology

needs. Using a cognitive work analysis approach, we found that the firefighters in our study relied on mission

critical systems that often failed, as well as disparate secondary systems that lacked integration. Capability gaps

and inaccessible data also increased the likelihood of errors, creating frustration in the systems that both helped

and hindered these firefighters in their daily job tasks. We describe what firefighters need from technology in its

present state and we outline usability issues for technology designers and practitioners to leverage in the design

of future systems.
 
  Address University of Central Florida, United States of America  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1895  
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Author (up) Michele Angelaccio; Daniele Pizziconi pdf  isbn
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  Title Adaptive process coordination through mobile file sharing: A crisis management case study analysis Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 242-248  
  Keywords Information systems; Middleware; Activity diagram; Ad hoc wireless networks; Case study analysis; Crisis management; Emergency scenario; File Sharing; Multimedia files; Software project; Mobile ad hoc networks  
  Abstract This paper describes an ongoing project that exploits the capability of mobile sharing systems for ad-hoc wireless networks (MANET) operating in a post-emergency scenario. The aim is to support an existing adaptive process management in which users handle multimedia files (e.g. disaster photos) in a nomadic way by exploiting the capability offered by mobile file sharing middleware to reduce the connection time for each nomadic operator performing emergency workflow. The paper compares user activities with and without file sharing capability in order to show the efficiency gain that could be obtained. A preliminary discussion with example of activity diagrams evidences the benefits in terms of workflow efficiency and gives the opportunity in the software project development phase to obtain a more scalable and efficiently performing mobile adaptive process management for crisis scenarios.  
  Address Dept. of Information Engineering (DISP), University of Tor Vergata, Rome, Italy  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Process- and Geo-aware Systems for Crisis Management Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 268  
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Author (up) Pettersson, M.N.; Axelsson, J.; Svenson, P.; Johansson, A. pdf  doi
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  Title Towards a Risk Analysis Method for Systems of Systems: A Case Study on Wildfire Rescue Operations Type Conference Article
  Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 530-545  
  Keywords Systems of Systems; Risk Analysis Methods, Case Study, Wildfire, STAMP. Crisis Management  
  Abstract Crisis management (CM) is facing new challenges due to the increasing complexity of contemporary society. To mitigate a crisis, it is often necessary for a collection of independent systems, people, and organizations to cooperate. These collaborating entities constitute an interconnected socio-technical system of systems (SoS). An important question is how a CM SoS should be constructed to minimize the risk of failure and accurately handle a crisis. SoS pose new challenges in analysing risk during interactions. This paper investigates whether the risk analysis method STAMP (System-Theoretic Accident Model and Processes) is suitable for SoS, using a forest fire rescue operation case study. Results show characteristics of various risk sources and identify some SoS characteristics, such as dynamic structure and latent risks, that are not sufficiently handled in STAMP. The study further contributes to the body of knowledge by presenting potential directions for research on SoS risk assessment methods.  
  Address Mälardalen University; Research Institutes of Sweden  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Analytical Modeling and Simulation Expedition Conference  
  Notes http://dx.doi.org/10.59297/SFUF2569 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2545  
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Author (up) Rafael de Sousa Ferreira Costa; Tharcisio Cotta Fontainha; Adriana Leiras; Hugo Tsugunobu Yoshida Yoshizaki; Paulo Gonçalves; Abdon Baptista de Paula Filho pdf  openurl
  Title IT infrastructure at the Rio de Janeiro City Operations Center – the case of 2016 Olympic and Paralympic Games Type Conference Article
  Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017  
  Volume Issue Pages 739-751  
  Keywords Mega-Events; IT Infrastructure; City Operations Center; Olympics; Case Study  
  Abstract Rio Operations Center (COR) was the agency of Rio de Janeiro Prefecture responsible for monitoring the Rio 2016 Olympic and Paralympic Games operations, due to its role in the integrated management of the city operations. This paper presents a case study considering a brief theoretical reference and data collected through direct observations, interviews, internal documents and access to the systems and software used by COR. The analysis of the COR IT infrastructure and monitoring teams' preparation for the Olympics revealed a successful development of new teams and conflict solving practice. Despite the use of different sources of information and the development of specific systems for the event, the COR preparation faced some restrictions in analytical functions, security and integration among systems. Nevertheless, regionalization for monitoring and inter-agency coordination, cross-agency instant messaging, and a team for active monitoring of social media emerged as new practices, representing opening venues for future research.  
  Address Department of Industrial Engineering, Pontifical Catholic University of Rio de Janeiro; Department of Production Engineering, Universidade de São Paulo; Facoltà di Scienze Economiche, Università della Svizzera Italiana  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Operational applications and perspectives Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management  
  Notes Approved no  
  Call Number Serial 2061  
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Author (up) Susanne Kubisch; Johanna Stötzer; Sina Keller; María Bull; Andreas Braun pdf  isbn
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  Title Combining a social science approach and GIS-based simulation to analyse evacuation in natural disasters: A case study in the Chilean community of Talcahuano Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Interdisciplinary approach, case study, evacuation, tsunami, recommendations disaster risk management  
  Abstract In rapid-onset disasters the time needed for evacuation is crucial. Aside from the behaviour of the population, the

road network plays a fundamental role. It serves as a medium to reach a safe area. This study analyses the entire

evacuation process, from decision-making up to the arrival at an evacuation zone by combining standardised

questionnaires and GIS-based simulation. Based on a case study in the Chilean community of Talcahuano, an

event-based past scenario and a hypothetical future scenario is investigated, integrating the affected population in

the research process. The main problem identified in past evacuations has been time delay due to congestions,

which also is evident in the results of the hypothetical future scenario. A result which supports evacuation by foot.

This paper argues that a combination of scientific methods is essential for analysing evacuation and to reduce the

risk due to time delay, critical route and transport medium choice.
 
  Address Karlsruhe Institute of Technology, Germany;Universidad Católica de la Santísima Concepción, Chile  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1877  
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Author (up) Theo Van Ruijven pdf  isbn
openurl 
  Title Serious games as experiments for emergency management research: A review Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Computer supported cooperative work; Disasters; Information systems; Risk management; Virtual reality; Case study research; Emergency management; Experimental research; External validities; Serious games; Virtual technology; Civil defense  
  Abstract Serious games and virtual environments are increasingly used for emergency management training and research. The development of these technologies seems to contribute to a solution to some problems in the existing literature on emergency management which is mainly based on case study research. However, using virtual technology for research also introduces new difficulties. This paper describes the advantages and drawbacks of using serious games for research and reviews eight recently published studies that make use of virtual environments. The review focuses on the external validity of serious games as this is a challenging issues for research that involves virtual environments. The paper concludes with some recommendations to increase the external validity of future research with serious games.  
  Address Policy, Organization, Law and Gaming Group, Delft University of Technology, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1044  
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Author (up) Xiaodan Yu; Deepak Khazanchi pdf  isbn
openurl 
  Title Patterns of Information Technology (IT) Adaptation in Building Shared Mental Models for Crisis Management Teams Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords case study; Crisis Management; information technology adaptation; Shared mental models  
  Abstract One of the essential tasks of crisis management is to develop shared mental models (SMM) among teams and members about the crisis at hand, i.e. shared understanding of the task, process, technology and the teams. This is essential for developing an effective crisis management strategy. In this paper we draw lessons from our studies of distributed teams and their adaptation of IT capabilities to impact shared understanding. In particular, we discuss how patterns of the interplay between IT adaptation and SMM development have implications for crisis management teams.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Open Track Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1244  
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