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Author (up) Ali Khalili-Araghi; Uwe Glässer; Hamed Yaghoubi Shahir; Brian Fisher; Piper Jackson pdf  isbn
openurl 
  Title Intelligent decision support for emergency responses Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Artificial intelligence; Command and control systems; Decision support systems; Dynamics; Information systems; Intelligent agents; Adaptive information; Command and control; Dynamic resource configurations; Emergency response; Heterogeneous resources; Intelligent decision support; Intelligent decision support systems; Situational awareness; Information management  
  Abstract With a coastline touching upon the Pacific and Atlantic Oceans, the Great Lakes and the Arctic Sea, the Canadian MSOCs are faced with a daunting task. They are responsible for both routine duties, including patrolling coastal areas and collecting satellite data, as well as critical missions, such as emergency response and crime intervention. Both kinds of mission require the fusion of data from a variety of sources and the orchestration of myriad heterogeneous resources over great physical distances. They must deal with uncertainty, both in terms of what can be known and also in the outcomes of actions, and must interact with an environment prone to dynamic change. We present the architecture and core mechanisms of a decision support system for marine safety and security operations (Glässer, Jackson, Araghi, When and Shahir, 2010). The goal of this system is to enhance complex command and control tasks by improving situational awareness and automating task assignments. This system concept includes adaptive information fusion techniques integrated with decentralized control mechanisms for dynamic resource configuration management and task execution management under uncertainty. Autonomously operating agents employ collaboration and coordination to collectively form an intelligent decision support system. © 2012 ISCRAM.  
  Address School of Interactive Arts and Technology, Simon Fraser University, Canada; School of Computing Science, Simon Fraser University, Canada  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 139  
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Author (up) Ana C. Calderon; Joanne Hinds; Peter Johnson pdf  isbn
openurl 
  Title Leading cats: How to effectively command collectives Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 32-41  
  Keywords Command and control systems; Collectives; Command and control; Command by intent; Disaster response; Multiple agencies; Information systems  
  Abstract The purpose of this work is to enhance the understanding of command and control in collectives, paying particular attention to coalition situations when multiple, typically autonomous agencies are expected to work together harmoniously. There are two different approaches to dealing with commands, one approach focuses on individual command components and the other studies the interplay between different commands. This paper is a first attempt at bringing these two views together, with the aim of understanding what is needed for human autonomous systems to work as collectives through command and control systems that achieve their full capability through “command by intent”, while also encouraging and encompassing new agile behaviour both at the individual and organizational level. We have identified key aspects of commands in collectives (both from existing literature and from our own work) and demonstrate our findings in case studies taken from hurricane Katrina, 1995 Oklahoma city bombings, the 2001 attack on the Pentagon, as well as some incidents of lower complexity, such as an oil spillage on a motorway.  
  Address University of Bath, United Kingdom  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 362  
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Author (up) Andreas Lotter; Philipp John; Patricia Schütte; Florian Brauner; Frank Fiedrich pdf  isbn
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  Title Field Observation of Parallel Working Coordination Groups and Command and Control Centres to Understand and Improve Inter-organizational Information Management – A Methodical Approach Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 303-314  
  Keywords Information Management, Field Observation, Coordination Groups, Command and Control Centres, Risk and Crisis Management.  
  Abstract In emergency response, parallel working coordination groups and command and control centres are responsible to deal with complex events. A well-functioning exchange of information between organizations, officials and these coordination groups is the basis for an efficient risk management. This paper describes a methodical ap-proach for field observation to understand and improve the inter-organizational information management be-tween the involved partners. The method was tested within a practical approach and possible occurring problems during the observation were identified and solutions for these problems are provided.  
  Address University of Wuppertal, Germany; University of Wuppertal, Germany; University of Wuppertal, Germany; Kölner Verkehrs-Betriebe AG; University of Wuppertal, Germany  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-30 ISBN 2411-3416 Medium  
  Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes lotter@uni-wuppertal.de Approved no  
  Call Number Serial 2231  
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Author (up) Angel Ruiz-Zafra; Ana-Gabriela Núñez; Carmen Penadés; José H. Canós-Cerdá; Marcos R. S. Borges pdf  isbn
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  Title SUCRE: Supporting users, controllers and responders in emergencies Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 255-259  
  Keywords Information systems; Mobile devices; Web services; Citizens; Command and control centers; Contextual information; Emergency response; Information infrastructures; Mobile information systems; Responders; Situational awareness; Emergency services  
  Abstract We use the term “Personal Safety Assistants” (PSAs) to refer to a family of mobile information systems that intend to reduce the risks of both citizens and responders in emergency responses. Using their mobile devices, they can access to personalized views of the emergency plans including context-aware evacuation instructions or real time guidance to specific locations for rescue operations, among others. Additionally, both responders and citizens act as context sources sending fresh information (e.g. pictures of damaged areas) to the command and control center, increasing situational awareness. In this paper, we show how the SUCRE infrastructure collects and processes contextual information to improve the information infrastructure during responses. We describe the current status of the system and outline the incoming enhancements.  
  Address MYDASS, LSI, University of Granada, Spain; ISSI-DSIC, Universitat Politècnica de València, Spain; GRECO, PPGI, Universidade Federal Do Rio de Janeiro, Brazil  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Decision Support Systems Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 898  
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Author (up) Anna Gryszkiewicz; Fang Chen pdf  openurl
  Title Design requirements for information sharing in a crisis management command and control centre Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Command and control systems; Data processing; Information analysis; Information systems; Managers; Command and control; Crisis management; Crisis-management command; Information sharing; Information support systems; Information management  
  Abstract Good support for information sharing and processing is essential for successful crisis management. A crisis manager handles information from many different sources and collaborates with many different actors. This study is therefore focusing on specifying some needs and requirements for information support systems for crisis management command and control centres. The study is based on case studies and interviews in Sweden with the aim to understand how information processing best can be supported from a crisis manager's perspective. The needs and requirements found in the study can be used in future system design or improvement.  
  Address Interaction Design Collegium, Crisis Response Lab Chalmers, University of Technology, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Special Session: Response Information Systems Requirement Engineering and Evaluation Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 550  
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Author (up) Anton Björnqvist; Marc Friberg; Carl-Oscar Jonson; Jenny Pettersson; Peter Berggren pdf  isbn
openurl 
  Title An Analysis of a Swedish Medical Command and Control System’s Situation Reports from the COVID-19 Pandemic Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 334-348  
  Keywords Information sharing; crisis management; situation reports; COVID-19; command and control  
  Abstract This paper presents an analysis of situation reports used and created by a crisis management team within the Swedish healthcare sector during the early phase of the COVID-19 pandemic. The analysis was conducted through a deductive content analysis, where categories were identified based on the concepts of common operational pictures, sensemaking, and situation awareness. In the analysis, support for all identified categories was found. Based on the analysis and the concepts, future recommendations regarding what type of information that ought to be included in situation reports were created. These recommendations include, amongst others, the categories of consequences, how it is perceived by the public, objectives, status and implications of information, future scenarios, actions, resources, and work procedures.  
  Address Linköping University; Linköping University; Linköping University; Linköping University; Linköping University  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Command and Control Studies Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2422  
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Author (up) Arjen Schmidt; Jeroen Wolbers; Kees Boersma; Julie Ferguson; Peter Groenwegen pdf  isbn
openurl 
  Title Are you Ready2Help? Dilemmas in organizing citizen response to disaster Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Citizen Response; Social Media; Net-Centric Coordination; Command And Control  
  Abstract Over the last decade, the disaster response landscape is increasingly complemented by voluntary citizen initiatives on digital platforms. These developments have opened up opportunities for response agencies and NGOs to organize local community involvement. In this paper we focus on the question how citizen involvement can be proactively organized toward disaster relief and what kind of dilemmas may arise in this process. We studied Ready2Help, an online platform developed by the Dutch Red Cross. Bringing together 36.000 volunteers, the platform plays a significant role in addressing the current refugee crisis. In our analysis we demonstrate the platform?s potential, but also note a tension between control and cooperation. Our results indicate that, in contrast to their initial objective, during the crisis the Red Cross falls back on principles of control to organize citizen response efforts. We end by discussing our future research agenda aimed at bridging formal and emergent citizen responses.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Community Engagement and Practitioner Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 1411  
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Author (up) Bas Lijnse pdf  isbn
openurl 
  Title Modeling Real World Crisis Management Plans with C2Sketch Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 404-413  
  Keywords Crisis Management Plans; Command and Control Systems; C2Sketch  
  Abstract When crisis management plans are described in natural language documents, they may contain logical inconsistencies or ambiguities that are not immediately apparent. To allow automated early detection of such errors, they need to be described in a well defined formalism. C2Sketch is a tool for modeling command and control systems that provides such a structure for formalizing (crisis management) plans. However, C2Sketch is in active development and to what extent real-world crisis management plans can be expressed in it is unknown. In this exploratory study the unstructured text of a small sample of publicly available regional-level crisis management plans was translated systematically into structured C2Sketch mission-plans to uncover limitations and opportunities for further development of the tool. The plans contained enough information to largely capture the networks of actors and their tasks therein, but did contain enough operational information to develop complete C2Sketch models from.  
  Address Netherlands Defence Academy  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Command and Control Studies Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2428  
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Author (up) Björn J.E. Johansson; Jiri Trnka; Rego Granlund pdf  isbn
openurl 
  Title The effect of geographical information systems on a collaborative command and control task Type Conference Article
  Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007  
  Volume Issue Pages 191-200  
  Keywords Communication; Computer supported cooperative work; Deforestation; Emergency services; Collaborative command and control; Command and control; Emergency response; Fire outbreak; Forest fires; Microworld; Performance; Sensor data; Geographic information systems  
  Abstract This paper tests the claimed benefits of using geographical information systems (GIS) in emergency response operations. An experimental study comparing command teams using GIS and paper-based maps is presented. The study utilized a combined approach using microworld simulations together with physical artefacts. Participants in the experiment took the role of command teams, facing the task of extinguishing a simulated forest fire. A total of 132 persons, forming 22 teams, participated in the study. In eleven of the teams, the participants were given access to GIS with positioning of fire-brigades as well as sensor data about the fire outbreak. In the other eleven teams, the participants were using paper-based maps. The result shows that teams using GIS performed significantly better than teams with paper-based maps in terms of saved area. Communication volume was considerably reduced in the case of GIS teams. Implications of these results on GIS are discussed as well as methodological considerations for future research.  
  Address Dept. Computer and Information Science, Linköping University, SE-581 83, Linköping, Sweden; Rationella Datortjänster HB, Muggebo Fridensborg, SE-590 41, Rimforsa, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium  
  Track GISC Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 637  
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Author (up) Björnqvist, A.; Brodin, W.; Friberg, M.; Berggren, P. pdf  doi
openurl 
  Title Identifying Teamwork Processes in a Medical Command and Control Team During the COVID-19 Pandemic Type Conference Article
  Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 711-720  
  Keywords Teamwork; COVID-19; Crisis Response; Command and Control; Healthcare  
  Abstract This paper presents an ethnographic study consisting of non-participatory observations of a Swedish regional medical command and control team during their crisis response to the COVID-19 pandemic. The field-notes from the observations were analyzed using a deductive content analysis with categories representing teamwork processes. The content analysis showed that the studied regional medical command and control team was engaged in all but one of the predefined teamwork processes. Furthermore, the content analysis also added to the understanding of the regional medical command and control team’s work procedures by emphasizing how the team was engaged in the different processes. Lastly, the content analysis also made it possible to identify potential developmental needs of the studied regional medical command and control team.  
  Address Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; Department of Computer and Information Science, Linköping University; Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University;  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Command and Control Studies Expedition Conference  
  Notes http://dx.doi.org/10.59297/NXFA1134 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2559  
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Author (up) Christoph Lamers pdf  isbn
openurl 
  Title Electronic Visualization for Situational Awareness in Control Rooms Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 1008-1011  
  Keywords Situational Awareness; Situation Map; Command and Control; Visualization  
  Abstract It is generally agreed in crisis management that a comprehensive visualization of the situation is crucial for an appropriate situational awareness of the staff personnel in control rooms. Therefore an expert group of fire officers in the German State North Rhine Westphalia developed a system for this purpose known as the “tactical wall”. The core of the system is a situation map of the relevant area with so-called tactical signs, i. e. defined graphic symbols for hazards, response units and tactical measures. Moreover, the assignment of response units to tactical sectors or staging areas as well as other relevant information such as the management organization is displayed at defined places within the wall. While the system was purely manual in its original version, a new digital version was recently developed. The user interfaces of this system are web-based and can by intuitively operated after a minor training effort.  
  Address State Fire Service Institute North Rhine Westphalia  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Technologies for First Responders Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2466  
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Author (up) Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu pdf  isbn
openurl 
  Title Opportunistic Affiliation in Spontaneous Volunteer Management Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Crisis and disaster management, spontaneous volunteers, command and control, volunteer management  
  Abstract Spontaneous volunteers influence crisis and disaster relief efforts as both an effective aid and a stressing factor for emergency organisations. Managing the negative impacts of spontaneous volunteering has thus become part of command and control deliberations. In this paper, we take a closer look at integrating spontaneous volunteers into the formal response system to mitigate negative impacts.

Working with participants from formal response organisations, we gathered qualitative data regarding the management of spontaneous volunteers during the European migration crisis in 2015.

Through thematic analysis, we extracted topics to systematically describe the interaction between emergency organisations and spontaneous volunteers. As implication thereof, we propose how computer supported systems can be applied to better manage spontaneous volunteers. In our discussion, we focus on the registration process and ad hoc verification of spontaneous volunteers to better integrate them in the formal response process.
 
  Address AIT Austrian Institute of Technology;TU Wien  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T2- Command and control studies Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1866  
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Author (up) Debora Robles Perez; Manuel Esteve Domingo; Israel Perez Llopis; Federico J. Carvajal Rodrigo pdf  isbn
openurl 
  Title System and Architecture of an Adapted Situation Awareness Tool for First Responders Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 928-936  
  Keywords Critical Infrastructure Protection; First Responder; Command and Control; Autonomous Vehicles; Resilience  
  Abstract First responders (FRs) in Europe are currently facing large natural and man-made disasters (e.g. wild fire, terrorist attacks, industrial incidents, big floods, gas leaks etc.), that put their own lives and those of thousands of others at risk. Adapted situation awareneSS tools and taIlored training curricula for increaSing capabiliTies and enhANcing the proteCtion of first respondErs (ASSISTANCE) is an ongoing European H2020 project which main objective is to increase FRs Situation Awareness (SA) for helping and protecting different kinds of FRs' organizations that work together in large scale disasters mitigation. ASSISTANCE will enhance the SA of the FRs organisations during their mitigation activities through the integration of new paradigms, tools and technologies (e.g. drones/robots equipped with a range of sensors, robust communications capabilities, etc.) with the main objective of increasing both their protection and their efficiency.  
  Address Universitat Politècnica de València; Universitat Politècnica de València; Universitat Politècnica de València; Universitat Politècnica de València  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-83 ISBN 2411-3469 Medium  
  Track Technologies for First Responders Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes derobpe@upvnet.upv.es Approved no  
  Call Number Serial 2284  
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Author (up) Erik AM Borglund; Martina Granholm pdf  isbn
openurl 
  Title You Talk the Talk – But What Do You Talk About? Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 295-302  
  Keywords Command and Control, Common Operational Picture, Talk-Groups, TETRA, Transboundary Crisis.  
  Abstract Post-crisis analysis of transboundary crises in Sweden is problematic due to limited documentation. We believe that there is a need to find tools to better understand the command and control, and to understand how the information sharing that takes place during larger crises works. This paper presents the results of an ongoing research, as well as findings about how the TETRA system is used for information sharing in transboundary crises. The data used was collected from two large emergency exercises, where Swedish, Finnish and Norwegian TETRA systems were merged. Communication in 10 shared talk groups was recorded, transcribed and analyzed. The communication in shared TETRA-talk-groups mostly focused on information about the accident, the recourses and first respond units, as well as the actions of each unit. The research also exemplifies and shows that communication within TETRA-talk-groups in transboundary crisis can give new insight into how command and control works.  
  Address Mid Sweden University; Mid Sweden University  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-29 ISBN 2411-3415 Medium  
  Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes erik.borglund@miun.se Approved no  
  Call Number Serial 2230  
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Author (up) Faisal Luqman; Martin Griss pdf  isbn
openurl 
  Title Leveraging mobile context for effective collaboration and task management Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Carrier mobility; Information systems; Mobile devices; Agent-based systems; Collaboration; Command and control; Context information; Dynamic role-based; Emergent volunteer; Large scale disasters; Multi-agent; Human resource management  
  Abstract Collaboration and task management is challenging in distributed, dynamically-formed teams, typical in large scale disaster response scenarios. Ineffective collaboration may potentially result in poor performance and loss of life. The increased adoption of sensor rich mobile devices allow for mobile context to be leveraged. In this paper, we present Overseer, an agent-based system that exploits context information from mobile devices to facilitate collaboration and task allocation. We describe how mobile context can be used to create dynamic role-based assignments to enhance collaboration and effective task management.  
  Address Carnegie Mellon Silicon Valley, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Social Media and Collaborative Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 730  
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Author (up) Fiona Jennet McNeill; Diana Bental; Jeremy Bryans; Paolo Missier; Jannetta Steyn pdf  isbn
openurl 
  Title Informing decision makers: facilitating communication and trust for decision makers during crises Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 1133-1135  
  Keywords Command and Control, decision making, data integration, information gathering, provenance, trust  
  Abstract This paper describes our approach to facilitating automated data sharing during a crisis management scenario. There are a number of reasons why this is difficult, of which we are addressing two of the main ones. Firstly, data in different organisations (and organisations) is mismatched in that different terminology, structure, specificity and data formats are used, so automated comprehension of data is problematic. Secondly, is that it is hard to assess the trustworthiness of data from other organisations. We have developed data-matching and provenance-based solutions to these problems individually. In this paper, we discuss how best these approaches can be integrated so that decision makers can quickly and automatically be presented with data to match, or approximately match, their data needs, together with the right information for them to understand the quality and meaning of this data, and introduce the CEM-DIT (Communication for Emergency Management through Data Integration and Trust) system.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Poster Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2189  
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Author (up) Fredrik Höglund; Peter Berggren pdf  openurl
  Title Using shared priorities to measure shared situation awareness Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Hardware; Command and control; Crisis management; Shared priorities; Situation awareness; Subjective rating; Team; Team performance; Information systems  
  Abstract Shared situation awareness is hard to measure, especially in operative environments such as crisis management. In this paper the purpose is to develop a novel method to measure to what extent the team has shared situation awareness that can be used in operations. 20 two person teams participated in a study where a dynamic and evolving tactical decision-making task was solved. Shared situation awareness, shared priorities, and team performance were assessed. The results show that the shared priorities measure in this study did not relate to shared situation awareness. Several methodological concerns was identified which could have affected the results. The measure did relate to subjective ratings of cooperation which is very interesting and it is suggested that the measure captured aspects of teamwork. The shared priorities measure was easy to employ, required little preparation, and is a promising addition to team research.  
  Address Linköping University, Sweden; Swedish Defence Research Agency, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Special Session: Assessing Crisis Management Operations and Exercises Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 590  
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Author (up) Gilbert J. Huber; Roberto F. Júnior; Paulo V. R. Carvalho; José O. Gomes pdf  isbn
openurl 
  Title Applying resilience approach to C2 Center during FIFA`s 2014 World Cup in Rio de Janeiro Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords big events; command and control; emergency response; resilience  
  Abstract Rio de Janeiro?s Integrated Command and Control Center (CICC-RJ ) has already seen duty in several large scale events which happened in town, some planned, others not. CICC-RJ is part of Rio de Janeiro state?s response to the Brazilian national government?s mandate to improve the state?s ability to anticipate and respond coherently to public safety events in the region. Its infrastructure is intended to enable and promote local agencies? ability to anticipate, plan, monitor, and respond to public safety events by sharing operational intelligence and acting in concert. The aim of this paper is to explore some of the CICC-RJ issues where fragility and resilience were at play during the operational management of the 2014 World Cup in Rio de Janeiro, as the CICC-RJ seeks to enhance its capabilities to promote resilience in preparation for the 2016 Olympics in Brazil.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Planning, Foresight and Risk Analysis Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1319  
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Author (up) Jaana Kuula; Pauli Kettunen; Vili Auvinen; Santtu Viitanen; Olli Kauppinen; Tuomo Korhonen pdf  isbn
openurl 
  Title Smartphones as an alerting, command and control system for the preparedness groups and civilians: Results of preliminary tests with the finnish police Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 42-51  
  Keywords Command and control systems; Information systems; Law enforcement; Alerting systems; Command and control; Finnish; Police officers; Post evaluations; Special forces; Voice alarms; Smartphones  
  Abstract Traditional mobile phones have been used for alerting purposes by utilizing their SMS and cell broadcasting features. They do however not suit for demanding alerting and command purposes, for the observation of special forces, rescue officers and civilians, or for the post-evaluation of the operation. Current 3G and 4G/LTE smartphones can do all this, but the empirical evidence is missing. This article reports of the preliminary tests which the University of Jyväskylä has made with the Finnish Police for alerting civilians and for commanding two special groups of the police with smartphones. Smartphones were also used for observing police officers' position and status and for post-evaluating action during and after the operation. The study supports using smartphones for alerting, command and control purposes. Because of external distractions alerts are noticed better at night than in the daytime. In active hours personal alerts should be given not only by a voice alarm but by stimulating 2-3 senses at the same time. Noticing of smartphone alerts might be improved also by using some additional reception device with the handset.  
  Address University of Jyväskylä, Finland; Central Finland Police Dept., Finland  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 666  
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Author (up) Jean-Paul Monet; Pierre Schaller; Sergio Pirone; Marc Castellnou Ribau; Stéphane Poyau; Marc Dumas pdf  isbn
openurl 
  Title Civil Protection in Europe: Towards a Unified Command System? Lessons Learned, Studies and Ideas About Change Management Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 315-325  
  Keywords Crisis Management, Incident, Command and Control System, Interoperability, European Union.  
  Abstract After the summer 2017 deadly wildfires in Portugal, President Juncker of the European Commission asked for “a stronger European Union (EU)”, clearly targeting civil protection management. This wish found achievement in the March 2019 guidance to establish a reserve of EU response capacities called “rescEU”, integrated into the jurisdictional basis of EU civil protection. However, the authors regret the ambition of this plan has not been fulfilled. Due to some very “European constraints” this “new deal” has introduced only small changes in terms of resources and knowledge management. In each of the past several years, climate change has brought new examples of fatal natural disasters: wildfires in Sweden, and Greece, and flash floods in Spain and France. Because of this continuous rise in disasters, and based on some lessons learned, the authors stress that it's now time to shape a project to improve European Civil Protection. The idea is to move from the already good modular system of the EU Civil Protection Mechanism to an integrated, robust, and unique European Command System, which clearly must be fully interoperable with other existing mechanisms (US ICS, UNOCHA...).  
  Address Bouches-du-Rhône Fire department; National French Fire Academy (Ensosp); Corpo forestal Piemonte, Italy; Pau Costa foundation, Spain; Landes Fire department; Bouches-du-Rhône Fire department  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-31 ISBN 2411-3417 Medium  
  Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes jpmonet@sdis13.fr Approved no  
  Call Number Serial 2232  
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Author (up) Jens Pottebaum; Anna Maria Japs; Stephan Prödel; Rainer Koch pdf  openurl
  Title Design and modeling of a domain ontology for fire protection Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Fire extinguishers; Fire protection; Information analysis; Information systems; Interoperability; Semantic Web; Semantics; Command and control process; Design and modeling; Domain ontologies; Emergency response; Heterogeneous domains; Information sharing; Ontology language; Semantic technologies; Command and control systems  
  Abstract The semantics of things represent the central problem of the heterogeneous domain of emergency response. Both the communication between human actors and the interface between information systems face this hurdle with high impact on the efficiency in mission and time critical command and control processes. The integration of applications and information sharing based on semantic technologies promise added value for a solution to this problem. Therefore a model of the domain is essential; this paper contributes a domain ontology for fire protection. The scientific discussion as well as expert interviews built the basis for a new modeling approach. The selection of ontology languages is one of the important design issues presented in this paper.  
  Address Universität Paderborn, C.I.K., Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Standardisation and Ontologies Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 847  
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Author (up) Jiri Trnka; Johan Jenvald pdf  isbn
openurl 
  Title A real-time role-playing exercise as a methodology to support command and control research Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 559-568  
  Keywords Risk management; After action review; Collaboration; Command and control; Complexity; Emergency response; Role-playing exercise; Information systems  
  Abstract In this paper, methodological issues in research and training of complex command and control structures in emergency management are addressed. In particular, a methodological approach combining real-time role-playing exercise, after action review and observations is presented. An explorative study-ALFA-05-utilizing this approach is described. A brief overview of methodological aspects of preparation and execution is given. Further, experience gained and methodological lessons learned are also discussed. Finally, real-time role-playing exercise in combination with other methods is suggested as a feasible method for researchers and exercise managers to tackle present and future command and control in complex settings, where interaction and communication are in focus. In addition, areas for further development of the real-time role-playing exercises as a research method are suggested.  
  Address Dept Computer and Information Science, Linköping University, SE-581 83, Linköping, Sweden; VSL Research Labs, P.O.Box 15012, SE-580 12, Linköping, Sweden  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track Emergency Response Reachback: Cases, Concepts, Processes, and Tools Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1020  
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Author (up) Jonas Rybing; Johan Larsson; Carl-Oscar Jonson; Erik Prytz pdf  isbn
openurl 
  Title Preliminary Validation Results of DigEmergo for Surge Capacity Management Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Simulator Validation; Between Group Analysis; Command And Control; Performance Measures; Emergency Medicine; Surge Capacity  
  Abstract This paper presents preliminary analysis from a validation study of a novel emergency medicine command and control training and evaluation simulator: DIGEMERGO®. The simulated emergency scenario was a surge capacity event at a generic emergency department, in which the participants took on a management role as the emergency department?s coordinating head nurse. A between group validation design with medical expert and novice participants was used. Initial analysis examined three triage measures associated with surge capacity management performance: time to triage, amount of patients triaged, and triage accuracy. The results show that experts were significantly more accurate at triaging in-hospital patients, but not incoming trauma patients. No significant differences in time or number of patients triaged was found. These initial results partially indicate simulator validity, but trauma patient triage accuracy suffered from a confounding variable in the triage system used. Analysis of additional measures is undergoing to further investigate validity claims.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Command and Control Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1386  
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Author (up) Kees Boersma; Julie Ferguson; Peter Groenewegen; Jeroen Wolbers pdf  isbn
openurl 
  Title Beyond the myth of control: Toward network switching in disaster management Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 125-129  
  Keywords Disaster prevention; Information systems; Networks (circuits); Switching; Adaptive capacity; Citizen involvement; Command and control; Disaster management; Disaster response; Humanitarian response; Interconnected network; Management structure; Disasters  
  Abstract A novel, 'net-centric' approach to disaster management is challenging traditional forms of command and control, through technology-supported, self-directed networks of heterogeneous stakeholders including affected citizens. Citizen involvement in crisis response can strengthen the resilience of local communities, and improve the relevance and delivery of response, evidenced by increasingly important Web2.0-based platforms. While netcentric responses show promise as a principle, it remains unclear how networks can be integrated in shared response infrastructures. We draw on the concepts of 'programming' and 'switching' to suggest a different perspective by which to explore the potential and consequences of interconnected networks. Finally, we propose a research agenda that can help identify and understand switching points in disaster response, comparing a weakly formalized management structure, but strong in citizen involvement, with a strongly formalized management structure, but weak in citizen involvement. We thereby suggest how response organizations can relinquish their reliance on control and command approaches, increasing their adaptive capacity to capitalize on citizen-based information.  
  Address VU University Amsterdam, Netherlands  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Command and Control Studies Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 332  
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Author (up) L.T. Darryl Diptee; Scott McKenzie pdf  isbn
openurl 
  Title The systems thinking approach of beyond-line-of-sight command and control Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Electric network topology; Information systems; Military applications; System theory; Adaptation; Beyond line of sight; Blos C2; Command and control; Layered model; Synergy; Systems thinking; Command and control systems  
  Abstract Effective command and control (C2) is necessary to achieve and maintain superiority in military engagements. C2 is well documented in the literature and is a major focus in the military arena; however, the conventional military network topology is increasingly becoming a liability and ineffective in the new age of asymmetric warfare. The beyond-line-of-sight command and control (BLOS C2) concept is a radical shift towards a seamless joint network topology, which will dramatically increase tactical C2 across military service branches, equipment types, and geographical locations. Though BLOS C2 is still in its testing phase, this paper examines the systems thinking approach of BLOS C2 with respect to layered models, adaptation, and synergy. The implementation of the BLOS C2 “tactical Wi-Fi” concept helps fill a Central Command (CENTCOM) capability gap in support of a Contingency Plan (CONPLAN) that provides Navy Forces Central Command (NAVCENT) with a robust force protection system. © 2012 ISCRAM.  
  Address Naval Postgraduate School, United States  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Inter-Organizational Exercises and Operations Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 99  
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