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Author (up) Ali Khalili-Araghi; Uwe Glässer; Hamed Yaghoubi Shahir; Brian Fisher; Piper Jackson pdf  isbn
openurl 
  Title Intelligent decision support for emergency responses Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Artificial intelligence; Command and control systems; Decision support systems; Dynamics; Information systems; Intelligent agents; Adaptive information; Command and control; Dynamic resource configurations; Emergency response; Heterogeneous resources; Intelligent decision support; Intelligent decision support systems; Situational awareness; Information management  
  Abstract With a coastline touching upon the Pacific and Atlantic Oceans, the Great Lakes and the Arctic Sea, the Canadian MSOCs are faced with a daunting task. They are responsible for both routine duties, including patrolling coastal areas and collecting satellite data, as well as critical missions, such as emergency response and crime intervention. Both kinds of mission require the fusion of data from a variety of sources and the orchestration of myriad heterogeneous resources over great physical distances. They must deal with uncertainty, both in terms of what can be known and also in the outcomes of actions, and must interact with an environment prone to dynamic change. We present the architecture and core mechanisms of a decision support system for marine safety and security operations (Glässer, Jackson, Araghi, When and Shahir, 2010). The goal of this system is to enhance complex command and control tasks by improving situational awareness and automating task assignments. This system concept includes adaptive information fusion techniques integrated with decentralized control mechanisms for dynamic resource configuration management and task execution management under uncertainty. Autonomously operating agents employ collaboration and coordination to collectively form an intelligent decision support system. © 2012 ISCRAM.  
  Address School of Interactive Arts and Technology, Simon Fraser University, Canada; School of Computing Science, Simon Fraser University, Canada  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 139  
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Author (up) Ana C. Calderon; Joanne Hinds; Peter Johnson pdf  isbn
openurl 
  Title Leading cats: How to effectively command collectives Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 32-41  
  Keywords Command and control systems; Collectives; Command and control; Command by intent; Disaster response; Multiple agencies; Information systems  
  Abstract The purpose of this work is to enhance the understanding of command and control in collectives, paying particular attention to coalition situations when multiple, typically autonomous agencies are expected to work together harmoniously. There are two different approaches to dealing with commands, one approach focuses on individual command components and the other studies the interplay between different commands. This paper is a first attempt at bringing these two views together, with the aim of understanding what is needed for human autonomous systems to work as collectives through command and control systems that achieve their full capability through “command by intent”, while also encouraging and encompassing new agile behaviour both at the individual and organizational level. We have identified key aspects of commands in collectives (both from existing literature and from our own work) and demonstrate our findings in case studies taken from hurricane Katrina, 1995 Oklahoma city bombings, the 2001 attack on the Pentagon, as well as some incidents of lower complexity, such as an oil spillage on a motorway.  
  Address University of Bath, United Kingdom  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 362  
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Author (up) Andreas Lotter; Philipp John; Patricia Schütte; Florian Brauner; Frank Fiedrich pdf  isbn
openurl 
  Title Field Observation of Parallel Working Coordination Groups and Command and Control Centres to Understand and Improve Inter-organizational Information Management – A Methodical Approach Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 303-314  
  Keywords Information Management, Field Observation, Coordination Groups, Command and Control Centres, Risk and Crisis Management.  
  Abstract In emergency response, parallel working coordination groups and command and control centres are responsible to deal with complex events. A well-functioning exchange of information between organizations, officials and these coordination groups is the basis for an efficient risk management. This paper describes a methodical ap-proach for field observation to understand and improve the inter-organizational information management be-tween the involved partners. The method was tested within a practical approach and possible occurring problems during the observation were identified and solutions for these problems are provided.  
  Address University of Wuppertal, Germany; University of Wuppertal, Germany; University of Wuppertal, Germany; Kölner Verkehrs-Betriebe AG; University of Wuppertal, Germany  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-30 ISBN 2411-3416 Medium  
  Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes lotter@uni-wuppertal.de Approved no  
  Call Number Serial 2231  
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Author (up) Angel Ruiz-Zafra; Ana-Gabriela Núñez; Carmen Penadés; José H. Canós-Cerdá; Marcos R. S. Borges pdf  isbn
openurl 
  Title SUCRE: Supporting users, controllers and responders in emergencies Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 255-259  
  Keywords Information systems; Mobile devices; Web services; Citizens; Command and control centers; Contextual information; Emergency response; Information infrastructures; Mobile information systems; Responders; Situational awareness; Emergency services  
  Abstract We use the term “Personal Safety Assistants” (PSAs) to refer to a family of mobile information systems that intend to reduce the risks of both citizens and responders in emergency responses. Using their mobile devices, they can access to personalized views of the emergency plans including context-aware evacuation instructions or real time guidance to specific locations for rescue operations, among others. Additionally, both responders and citizens act as context sources sending fresh information (e.g. pictures of damaged areas) to the command and control center, increasing situational awareness. In this paper, we show how the SUCRE infrastructure collects and processes contextual information to improve the information infrastructure during responses. We describe the current status of the system and outline the incoming enhancements.  
  Address MYDASS, LSI, University of Granada, Spain; ISSI-DSIC, Universitat Politècnica de València, Spain; GRECO, PPGI, Universidade Federal Do Rio de Janeiro, Brazil  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Decision Support Systems Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 898  
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Author (up) Anna Gryszkiewicz; Fang Chen pdf  openurl
  Title Design requirements for information sharing in a crisis management command and control centre Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Command and control systems; Data processing; Information analysis; Information systems; Managers; Command and control; Crisis management; Crisis-management command; Information sharing; Information support systems; Information management  
  Abstract Good support for information sharing and processing is essential for successful crisis management. A crisis manager handles information from many different sources and collaborates with many different actors. This study is therefore focusing on specifying some needs and requirements for information support systems for crisis management command and control centres. The study is based on case studies and interviews in Sweden with the aim to understand how information processing best can be supported from a crisis manager's perspective. The needs and requirements found in the study can be used in future system design or improvement.  
  Address Interaction Design Collegium, Crisis Response Lab Chalmers, University of Technology, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Special Session: Response Information Systems Requirement Engineering and Evaluation Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 550  
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Author (up) Anton Björnqvist; Marc Friberg; Carl-Oscar Jonson; Jenny Pettersson; Peter Berggren pdf  isbn
openurl 
  Title An Analysis of a Swedish Medical Command and Control System’s Situation Reports from the COVID-19 Pandemic Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 334-348  
  Keywords Information sharing; crisis management; situation reports; COVID-19; command and control  
  Abstract This paper presents an analysis of situation reports used and created by a crisis management team within the Swedish healthcare sector during the early phase of the COVID-19 pandemic. The analysis was conducted through a deductive content analysis, where categories were identified based on the concepts of common operational pictures, sensemaking, and situation awareness. In the analysis, support for all identified categories was found. Based on the analysis and the concepts, future recommendations regarding what type of information that ought to be included in situation reports were created. These recommendations include, amongst others, the categories of consequences, how it is perceived by the public, objectives, status and implications of information, future scenarios, actions, resources, and work procedures.  
  Address Linköping University; Linköping University; Linköping University; Linköping University; Linköping University  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Command and Control Studies Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2422  
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Author (up) Arjen Schmidt; Jeroen Wolbers; Kees Boersma; Julie Ferguson; Peter Groenwegen pdf  isbn
openurl 
  Title Are you Ready2Help? Dilemmas in organizing citizen response to disaster Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Citizen Response; Social Media; Net-Centric Coordination; Command And Control  
  Abstract Over the last decade, the disaster response landscape is increasingly complemented by voluntary citizen initiatives on digital platforms. These developments have opened up opportunities for response agencies and NGOs to organize local community involvement. In this paper we focus on the question how citizen involvement can be proactively organized toward disaster relief and what kind of dilemmas may arise in this process. We studied Ready2Help, an online platform developed by the Dutch Red Cross. Bringing together 36.000 volunteers, the platform plays a significant role in addressing the current refugee crisis. In our analysis we demonstrate the platform?s potential, but also note a tension between control and cooperation. Our results indicate that, in contrast to their initial objective, during the crisis the Red Cross falls back on principles of control to organize citizen response efforts. We end by discussing our future research agenda aimed at bridging formal and emergent citizen responses.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Community Engagement and Practitioner Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 1411  
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Author (up) Art Botterell; Martin Griss pdf  isbn
openurl 
  Title Toward the next generation of emergency operations systems Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Information systems; Risk management; Business continuity; Common operating pictures; Contingency management; Emergency management; Emergency operations; Emergency operations centers; Incident command; Mobile command; Management information systems  
  Abstract For more than half a century the Emergency Operations Center (EOC) has been a key component of emergency management (EM), homeland security and business continuity practice. Changes in the technical, threat, economic and social environments are placing new pressures on the concept of the EOC in the public, private and community sectors. Investigation of the desirable attributes of a “Next Generation EOC” has led to alternative EOC roles and configurations. This paper describes emerging pressures on, and trends in, emergency and business contingency management systems, and describes a research program to explore solutions to both new and persistent design challenges.  
  Address Disaster Management Initiative, Carnegie Mellon Silicon Valley, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 340  
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Author (up) Bas Lijnse pdf  isbn
openurl 
  Title Modeling Real World Crisis Management Plans with C2Sketch Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 404-413  
  Keywords Crisis Management Plans; Command and Control Systems; C2Sketch  
  Abstract When crisis management plans are described in natural language documents, they may contain logical inconsistencies or ambiguities that are not immediately apparent. To allow automated early detection of such errors, they need to be described in a well defined formalism. C2Sketch is a tool for modeling command and control systems that provides such a structure for formalizing (crisis management) plans. However, C2Sketch is in active development and to what extent real-world crisis management plans can be expressed in it is unknown. In this exploratory study the unstructured text of a small sample of publicly available regional-level crisis management plans was translated systematically into structured C2Sketch mission-plans to uncover limitations and opportunities for further development of the tool. The plans contained enough information to largely capture the networks of actors and their tasks therein, but did contain enough operational information to develop complete C2Sketch models from.  
  Address Netherlands Defence Academy  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Command and Control Studies Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2428  
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Author (up) Björn J.E. Johansson; Jiri Trnka; Rego Granlund pdf  isbn
openurl 
  Title The effect of geographical information systems on a collaborative command and control task Type Conference Article
  Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007  
  Volume Issue Pages 191-200  
  Keywords Communication; Computer supported cooperative work; Deforestation; Emergency services; Collaborative command and control; Command and control; Emergency response; Fire outbreak; Forest fires; Microworld; Performance; Sensor data; Geographic information systems  
  Abstract This paper tests the claimed benefits of using geographical information systems (GIS) in emergency response operations. An experimental study comparing command teams using GIS and paper-based maps is presented. The study utilized a combined approach using microworld simulations together with physical artefacts. Participants in the experiment took the role of command teams, facing the task of extinguishing a simulated forest fire. A total of 132 persons, forming 22 teams, participated in the study. In eleven of the teams, the participants were given access to GIS with positioning of fire-brigades as well as sensor data about the fire outbreak. In the other eleven teams, the participants were using paper-based maps. The result shows that teams using GIS performed significantly better than teams with paper-based maps in terms of saved area. Communication volume was considerably reduced in the case of GIS teams. Implications of these results on GIS are discussed as well as methodological considerations for future research.  
  Address Dept. Computer and Information Science, Linköping University, SE-581 83, Linköping, Sweden; Rationella Datortjänster HB, Muggebo Fridensborg, SE-590 41, Rimforsa, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium  
  Track GISC Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 637  
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Author (up) Björnqvist, A.; Brodin, W.; Friberg, M.; Berggren, P. pdf  doi
openurl 
  Title Identifying Teamwork Processes in a Medical Command and Control Team During the COVID-19 Pandemic Type Conference Article
  Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 711-720  
  Keywords Teamwork; COVID-19; Crisis Response; Command and Control; Healthcare  
  Abstract This paper presents an ethnographic study consisting of non-participatory observations of a Swedish regional medical command and control team during their crisis response to the COVID-19 pandemic. The field-notes from the observations were analyzed using a deductive content analysis with categories representing teamwork processes. The content analysis showed that the studied regional medical command and control team was engaged in all but one of the predefined teamwork processes. Furthermore, the content analysis also added to the understanding of the regional medical command and control team’s work procedures by emphasizing how the team was engaged in the different processes. Lastly, the content analysis also made it possible to identify potential developmental needs of the studied regional medical command and control team.  
  Address Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; Department of Computer and Information Science, Linköping University; Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University;  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Command and Control Studies Expedition Conference  
  Notes http://dx.doi.org/10.59297/NXFA1134 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2559  
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Author (up) Cecilia Hammar Wijkmark; Ilona Heldal pdf  isbn
openurl 
  Title Virtual and Live Simulation-Based Training for Incident Commanders Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 1154-1162  
  Keywords Virtual Simulation; Simulation; Serious Games; Training; Live Training; Cost and Benefit; Use; Usability; Incident Command  
  Abstract Computer and virtual simulation-based training (CST) offer several benefits for emergency response and management preparedness. However, organizations responsible for training are often hesitant to use CST, based on cost and perceived lack of benefit when compared to live simulation training (LST). This paper investigates how CST can complement LST, and how it contributes to achieving the necessary learning objectives for level one fire and rescue service incident commanders (ICs). Data and examples come from an experimental study with students from different fire and rescue services trained in the role of the IC in LST and CST, in a similar scenario. Results show the cost and benefits of the CST implementation based on evaluations from learners, instructors and responsible managers. Participants had a positive attitude towards using virtual simulations, but the results also point to barriers regarding the suitable design of learning scenarios and implementation.  
  Address Western Norway University of Applied Sciences; Western Norway University of Applied Sciences  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-105 ISBN 2411-3491 Medium  
  Track Open Track Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes Cecilia.hammar.wijkmark@hvl.no Approved no  
  Call Number Serial 2306  
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Author (up) Christian Neuhaus; Mario Hannappel; Daniela Giebel; Sabine Färfers pdf  isbn
openurl 
  Title Crisis management systems in Germany – A status report about the current functions and developments of private and public crisis managementsystems in Germany Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Civil defense; Disasters; Information systems; Management information systems; Risk management; Command; Crisis communications; Crisis management; Crisis management systems; Emergency management; Interoperability  
  Abstract Crisis management systems play a critical role in supporting responders and decision makers in their crisis and emergency management functions. Even though these systems and solutions have been broadly adopted in private and public organizations, very few quantitative studies can be found on their functions, user groups, targeted stakeholders, their technological requirements and their scope of services. The present study gives an outline of our ongoing project and an insight in the first results of a three-year study of crisis management systems in Germany. The study will outline the methods of our analysis and will present some results from an analysis of over more than 170 systems from over 70 vendor/developers. It will then give a conclusion of the results and outline open and future questions. © 2012 ISCRAM.  
  Address University of Siegen, Institute for Media Research, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Command and Control Studies Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 174  
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Author (up) Christoph Endres; Andreas Wurz; Marcus Hoffmann; Alexander Behring pdf  openurl
  Title A task-based messaging approach to facilitate staff work Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Communication; Hardware; Assisting tools; Classification scheme; Collaboration; Incident Command (IC); Messages; State of the art; Task-based; User study; Information systems  
  Abstract A central part of the work in Incident Commands (ICs) deals with handling messages that contain relevant information. Classification schemes for messages can be exploited by command staff and assisting tools to support this work, given that a common understanding of the scheme is shared among participants. We present user studies on two such classifications, which imply some disagreement among participants. Interpretations of the studies and a revised scheme are presented. All users in our studies are highly trained experts and represent the state of the art in german IC work.  
  Address DFKI GmbH, Germany; Fire Department, Cologne, Germany; Fraunhofer IGD, Germany; TU, Darmstadt, Germany  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 474  
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Author (up) Christoph Lamers pdf  isbn
openurl 
  Title Electronic Visualization for Situational Awareness in Control Rooms Type Conference Article
  Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 1008-1011  
  Keywords Situational Awareness; Situation Map; Command and Control; Visualization  
  Abstract It is generally agreed in crisis management that a comprehensive visualization of the situation is crucial for an appropriate situational awareness of the staff personnel in control rooms. Therefore an expert group of fire officers in the German State North Rhine Westphalia developed a system for this purpose known as the “tactical wall”. The core of the system is a situation map of the relevant area with so-called tactical signs, i. e. defined graphic symbols for hazards, response units and tactical measures. Moreover, the assignment of response units to tactical sectors or staging areas as well as other relevant information such as the management organization is displayed at defined places within the wall. While the system was purely manual in its original version, a new digital version was recently developed. The user interfaces of this system are web-based and can by intuitively operated after a minor training effort.  
  Address State Fire Service Institute North Rhine Westphalia  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Technologies for First Responders Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2466  
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Author (up) Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu pdf  isbn
openurl 
  Title Opportunistic Affiliation in Spontaneous Volunteer Management Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Crisis and disaster management, spontaneous volunteers, command and control, volunteer management  
  Abstract Spontaneous volunteers influence crisis and disaster relief efforts as both an effective aid and a stressing factor for emergency organisations. Managing the negative impacts of spontaneous volunteering has thus become part of command and control deliberations. In this paper, we take a closer look at integrating spontaneous volunteers into the formal response system to mitigate negative impacts.

Working with participants from formal response organisations, we gathered qualitative data regarding the management of spontaneous volunteers during the European migration crisis in 2015.

Through thematic analysis, we extracted topics to systematically describe the interaction between emergency organisations and spontaneous volunteers. As implication thereof, we propose how computer supported systems can be applied to better manage spontaneous volunteers. In our discussion, we focus on the registration process and ad hoc verification of spontaneous volunteers to better integrate them in the formal response process.		  
  Address AIT Austrian Institute of Technology;TU Wien  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T2- Command and control studies Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1866  
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Author (up) Debora Robles Perez; Manuel Esteve Domingo; Israel Perez Llopis; Federico J. Carvajal Rodrigo pdf  isbn
openurl 
  Title System and Architecture of an Adapted Situation Awareness Tool for First Responders Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 928-936  
  Keywords Critical Infrastructure Protection; First Responder; Command and Control; Autonomous Vehicles; Resilience  
  Abstract First responders (FRs) in Europe are currently facing large natural and man-made disasters (e.g. wild fire, terrorist attacks, industrial incidents, big floods, gas leaks etc.), that put their own lives and those of thousands of others at risk. Adapted situation awareneSS tools and taIlored training curricula for increaSing capabiliTies and enhANcing the proteCtion of first respondErs (ASSISTANCE) is an ongoing European H2020 project which main objective is to increase FRs Situation Awareness (SA) for helping and protecting different kinds of FRs' organizations that work together in large scale disasters mitigation. ASSISTANCE will enhance the SA of the FRs organisations during their mitigation activities through the integration of new paradigms, tools and technologies (e.g. drones/robots equipped with a range of sensors, robust communications capabilities, etc.) with the main objective of increasing both their protection and their efficiency.  
  Address Universitat Politècnica de València; Universitat Politècnica de València; Universitat Politècnica de València; Universitat Politècnica de València  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-83 ISBN 2411-3469 Medium  
  Track Technologies for First Responders Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes derobpe@upvnet.upv.es Approved no  
  Call Number Serial 2284  
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Author (up) Eric Rigaud; Anouck Adrot; Frank Fiedrich; Nour Kanaan; Miriam Klein; Farnaz Mahdavian; Yannic Schulte; Marcus Wiens; Frank Schultmann pdf  isbn
openurl 
  Title Borderland Resilience Studies Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 338-355  
  Keywords Borderland, Resilience, Risk Assessment, Command Control and Coordination.  
  Abstract This article describes the definition and characteristics of borderland resilience studies as an academic field, and precisely its core phenomenon, major themes or components and challenges. The phenomenon of borderland resilience is firstly defined. The results of empirical studies complete the conceptual description. Finally, the article proposes a set of research and development challenges.  
  Address MINES ParisTech, PSL – Research University, CRC, Sophia Antipolis, France; Universite Paris Dauphine, PSL – Research University, Paris, France; Bergische Universitat Wuppertal, Wuppertal, Germany; Universite Paris Dauphine, PSL – Research University, Paris, France; Karlsruhe Institute of Technology (KIT), Karlsruh, Germany; Karlsruhe Institute of Technology (KIT), Karlsruh, Germany; Bergische Universitat Wuppertal, Wuppertal, Germany; Karlsruhe Institute of Technology (KIT), Karlsuh, Germany; Karlsruhe Institute of Technology (KIT), Karlsruh, Germany  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-33 ISBN 2411-3419 Medium  
  Track Data and Resilience: Opportunities and Challenges Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes Eric.rigaud@mines-paristech.fr Approved no  
  Call Number Serial 2234  
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Author (up) Erich Heumüller; Sebastian Richter; Ulrike Lechner pdf  isbn
openurl 
  Title Training, test and experimentation: A classification of command post exercises Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 110-114  
  Keywords Information systems; Action research; Command-post exercise; Empirical findings; Evaluation methodologies; Exercise evaluation; Exercise goal; Organizational innovation; State of the art; Experiments  
  Abstract Based on a state of the art analysis of exercise classifications and empirical findings from an Action Research approach this paper presents a classification for command post exercises, that addresses identified shortcomings concerning practical support for goal-achievement and evaluation in exercise design. The authors' classification distinguishes between Training, Test and Experimentation Exercises, which are characterized by the following aspects: Goal and purpose of exercise, participants, evaluation content and output, evaluation methodology, role of observers, scenario complexity, potential for organizational innovation and results. The classification was developed in an Action Research approach with an empirical basis of four command post exercises. Results indicate high benefit for exercises and the approach is perceived rather simple, easy to understand and to apply.  
  Address Universität Der Bundeswehr München, Germany  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 577  
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Author (up) Erich Heumüller; Sebastian Richter; Ulrike Lechner pdf  isbn
openurl 
  Title Towards a framework for command post exercises Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Hardware; Action research; Command-post exercise; Disaster response; Exercise conceptualization; Work-in-progress; Information systems  
  Abstract The paper describes work-in-progress of an action research approach investigating command post exercises in disaster response organizations. The empirical basis of our approach is three command post exercises in Germa-ny. The main contribution of this paper is the framework for the conceptualization of command post exercises and an analysis of challenges in the conceptualization of command post exercises. © 2012 ISCRAM.  
  Address Universität der Bundeswehr München, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Education and Training Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 22  
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Author (up) Erik A.M. Borglund pdf  openurl
  Title The Role of Artefacts in Creating a Common Operational Picture During Large Crises Type Conference Article
  Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017  
  Volume Issue Pages 191-203  
  Keywords Artefactual multiplity; Artefacts; Common operational picture; Temporal command setting; Police operations; Staff  
  Abstract This paper is about the work that takes place during large police operations in different command post settings, and how artefacts are used in the collaborative process in creating a common operational picture (COP). We apply “artefactual multiplicity” as our analytical lens. An interpretative research approach has been applied in form of ethnographical field studies using observation and informal interviews as data collection techniques. The artefacts that have been studied are definable as common artefacts, i.e. artefacts that are commonly available in our work environment. Based upon the five separate studies, the artefacts studied are found to be very important as collaborative tools and many also have embedded visualization functionalities. The main contribution from this research is 1) extensive knowledge about how the artefacts are used in the establishment of the COP during large police operations, where the process of establishing the COP is, to a very large extent, dependent upon the artefacts' collaborative and multiple functions; 2) the proposal and suggestion to study the whole staff and the artefacts used by the staff as one heterogeneous unit, as a record of activities. Studies of single artefacts in isolation reduce the possibility of seeing the full multiplicity of all the artefacts used within the staff, and the complexity of the intertwined web of artefactual functions.  
  Address Mid Sweden University  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Command and control studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management  
  Notes Approved no  
  Call Number Serial 2011  
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Author (up) Erik AM Borglund; Martina Granholm pdf  isbn
openurl 
  Title You Talk the Talk – But What Do You Talk About? Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 295-302  
  Keywords Command and Control, Common Operational Picture, Talk-Groups, TETRA, Transboundary Crisis.  
  Abstract Post-crisis analysis of transboundary crises in Sweden is problematic due to limited documentation. We believe that there is a need to find tools to better understand the command and control, and to understand how the information sharing that takes place during larger crises works. This paper presents the results of an ongoing research, as well as findings about how the TETRA system is used for information sharing in transboundary crises. The data used was collected from two large emergency exercises, where Swedish, Finnish and Norwegian TETRA systems were merged. Communication in 10 shared talk groups was recorded, transcribed and analyzed. The communication in shared TETRA-talk-groups mostly focused on information about the accident, the recourses and first respond units, as well as the actions of each unit. The research also exemplifies and shows that communication within TETRA-talk-groups in transboundary crisis can give new insight into how command and control works.  
  Address Mid Sweden University; Mid Sweden University  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-29 ISBN 2411-3415 Medium  
  Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes erik.borglund@miun.se Approved no  
  Call Number Serial 2230  
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Author (up) Faisal Luqman; Martin Griss pdf  isbn
openurl 
  Title Leveraging mobile context for effective collaboration and task management Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Carrier mobility; Information systems; Mobile devices; Agent-based systems; Collaboration; Command and control; Context information; Dynamic role-based; Emergent volunteer; Large scale disasters; Multi-agent; Human resource management  
  Abstract Collaboration and task management is challenging in distributed, dynamically-formed teams, typical in large scale disaster response scenarios. Ineffective collaboration may potentially result in poor performance and loss of life. The increased adoption of sensor rich mobile devices allow for mobile context to be leveraged. In this paper, we present Overseer, an agent-based system that exploits context information from mobile devices to facilitate collaboration and task allocation. We describe how mobile context can be used to create dynamic role-based assignments to enhance collaboration and effective task management.  
  Address Carnegie Mellon Silicon Valley, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Social Media and Collaborative Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 730  
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Author (up) Fiona Jennet McNeill; Diana Bental; Jeremy Bryans; Paolo Missier; Jannetta Steyn pdf  isbn
openurl 
  Title Informing decision makers: facilitating communication and trust for decision makers during crises Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 1133-1135  
  Keywords Command and Control, decision making, data integration, information gathering, provenance, trust  
  Abstract This paper describes our approach to facilitating automated data sharing during a crisis management scenario. There are a number of reasons why this is difficult, of which we are addressing two of the main ones. Firstly, data in different organisations (and organisations) is mismatched in that different terminology, structure, specificity and data formats are used, so automated comprehension of data is problematic. Secondly, is that it is hard to assess the trustworthiness of data from other organisations. We have developed data-matching and provenance-based solutions to these problems individually. In this paper, we discuss how best these approaches can be integrated so that decision makers can quickly and automatically be presented with data to match, or approximately match, their data needs, together with the right information for them to understand the quality and meaning of this data, and introduce the CEM-DIT (Communication for Emergency Management through Data Integration and Trust) system.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Poster Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2189  
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Author (up) Fredrik Bergstrand pdf  isbn
openurl 
  Title Sensemaking in command centre contexts Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Communication; Information technology; Risk management; Activists; Command centres; Design implications; Emergency management; Fire and rescue services; Participant observations; Protest; Sensemaking; Sweden; Information systems  
  Abstract This paper presents descriptive accounts from the work conducted at a Swedish fire and rescue service's command centre during a high risk protest. Sensemaking has been applied as a theoretical lens on the empirical data. Two specific episodes has been selected to demonstrate how the process of sensemaking is manifested in the context of the command centre. The paper also includes implications for design suggesting how information systems for this context should be designed to better support sensemaking.  
  Address Department of Applied Information Technology, University of Gothenburg, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 311  
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