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Author |
Monika Büscher; Preben Holst Mogensen |
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Title |
Designing for material practices of coordinating emergency teamwork |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
419-429 |
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Keywords |
Computer science; Computers; Emergency teamwork; Ethnographic study; Ethnographically- informed; Ethnography; Material practices; Palpable computing; Participatory design; Ubiquitous computing technology; Ubiquitous computing |
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Abstract |
In this paper we describe the inspiration for, and the design of, prototype technologies that support emergency teamwork. We combine ethnographic studies of material practice, participatory design collaboration with emergency personnel, and knowledge of the potential of ubiquitous computing technologies to 'stretch' the materiality of envi-ronments, persons and equipment. A range of prototypes-products of an iterative, ethnographically informed, participatory design process-are described in a series of scenarios. We conclude with a discussion of potential benefits and challenges our experience raises for socio-technical-material innovation in emergency teamwork. |
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Address |
Lancaster University, Department of Sociology, Lancaster, United Kingdom; Aarhus University, Computer Science Department, Aarhus, Denmark |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
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Track |
VTC |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Approved |
no |
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Call Number |
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Serial |
356 |
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Author |
Rianne Gouman; Masja Kempen; Philip De Vree; Toon Capello; Eddy Van Der Heijden; Niek Wijngaards |
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Title |
The borsele files: The challenge of acquiring usable data under chaotic circumstances |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
93-103 |
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Keywords |
Computer science; Computers; Artificial systems; Collaborative decision making; Crisis management; Empirical research; Experimental methodology; Internal communications; Lessons learned; Systems-of-systems; Experiments |
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Abstract |
Conducting empirical research involves a balancing act between scientific rigor and real-life pragmatics. DECIS Lab researches systems-of-systems, consisting of humans and artificial systems involved in collaborative decision making under chaotic circumstances. An important objective is the usefulness of our results to our major application domain: crisis management. DECIS Lab was involved to set up a crisis management exercise experiment and according measurements regarding an improvement in internal communication at Gemeente (Municipality) Borsele. In this paper the empirical research regarding this experiment, the methodology and its results are briefly outlined. Our main lessons learned concern the interrelationship between scenario, experiment and measurements; the problem of acquiring usable data; and the challenges of conducting grounded research. |
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Address |
DECIS Lab, CICON Bv, Thales Research and Technology, Netherlands; Gemeente Borsele, Hoofd Afdeling Bestuursondersteuning, AOV, Netherlands; Gemeente Borsele, Ambtenaar Openbare Orde and Veiligheid (AOV), Netherlands |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
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Track |
GCMR |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Approved |
no |
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Call Number |
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Serial |
540 |
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Author |
Markku T. Häkkinen; Helen T. Sullivan |
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Title |
Effective communication of warnings and critical information: Application of accessible design methods to auditory warnings |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
167-171 |
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Keywords |
Computer science; Computers; Accessibility; Assistive technology; Auditory display; Effective communication; Environmental conditions; Multi-Modal Displays; People with disabilities; Warning; Speech synthesis |
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Abstract |
When a system initiates an auditory warning or alert, detection and correct identification of the information by the human recipient can be influenced by a variety of factors. Examples from aviation and public warning demonstrate instances where messages are ignored, not understood or misinterpreted. The reasons why messages may fail can stem from the design of the message itself, environmental conditions, and sensory or cognitive impairments. Based upon experience from several contexts and from the development of assistive technology for people with disabilities, promising design approaches are being explored in research on warning system design. The importance of multimodal warnings, selection of speech type, and internationalization are discussed. |
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Address |
Department of Computer Science and Information Systems, Agora Human Technologies Center, University of Jyväskylä, Jyväskylä, Finland; Department of Psychology, Rider University, Lawrenceville, NJ, United States |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
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Track |
HCIS |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
558 |
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Author |
Daniel Iland; Don Voita; Elizabeth Belding |
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Title |
Delay tolerant disaster communication with the One Laptop per Child XO laptop |
Type |
Conference Article |
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Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
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Volume |
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Issue |
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Pages |
863-867 |
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Keywords |
Disasters; Information systems; Internet; MESH networking; Delay Tolerant Networking; Disaster communications; Epidemic routing; Information sharing; Olpc; Peer to peer; Situational awareness; Telepathy salut; Ushahidi; Laptop computers |
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Abstract |
In this paper, we describe the design, implementation, and evaluation of a mesh network based messaging application for the One Laptop Per Child XO laptop. We outline the creation of an easy-to-use OLPC Activity that exchanges Ushahidi-style messages with nearby OLPC users through the Internet or a mesh network. Our contributions are to implement an epidemic messaging scheme on mesh networks of OLPC XO laptops, to extend the Ushahidi web application to efficiently exchange messages with nodes in mesh networks, and to allow the Ushahidi server to distribute cures, notifications of message delivery, for each received message. Testing and analysis revealed substantial overhead is introduced by the OLPC's use of Telepathy Salut for activity sharing. |
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Address |
University of California, Santa Barbara, United States |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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Track |
Social Media |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
611 |
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Author |
Mirjam Merz; Valentin Bertsch; Otto Rentz; Jutta Geldermann. |
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Title |
Assessment of industrial asset values at risk |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
235-243 |
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Keywords |
Computer science; Computers; Bottom up approach; Economic impacts; Financial appraisal; High degree of accuracy; Mitigation measures; Natural hazard; Quantitative risk assessment; Residential building; Risk assessment |
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Abstract |
In the event of natural disasters and extreme events like storms, floods and earthquakes, not only people, residential buildings and infrastructure, but also industry can be seriously affected. Direct losses to installations as well as indirect losses e.g. interruption of production can cause severe damage to companies and the economy as a whole. For a comparative and quantitative risk assessment and as a prerequisite for emergency planning and crisis management (e.g. planning of mitigation measures), a financial appraisal of industrial assets at risk is needed. This paper presents the reference installation approach which is a methodology that allows a consistent and transparent assessment of individual industrial asset values. In this bottom up approach due to the consideration of the heterogeneity of various industrial sectors, the obtained results can be depicted for a detailed spatial distribution and on a high degree of accuracy. |
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Address |
Institute for Industrial Production (IIP), University of Karlsruhe (TH), Germany; Department of Production and Logistics, University of Göttingen, Germany |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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Track |
SPDR |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
769 |
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Author |
Robin E. Mays; Mark Zachry; Murat, A.; Mark P. Haselkorn |
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Title |
Aligning border security workflow and decision making with supporting information and communication systems |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Volume |
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Issue |
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Pages |
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Keywords |
Cognitive systems; Communication; Computers; Decision making; Information services; Information systems; Service oriented architecture (SOA); Adaptive development; C2; C2 systems; C3; C4; Cognitive schemas; Collaborative decision making; Command and control; Common operating environments; Information environment; Situational awareness; System development; Command and control systems |
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Abstract |
As part of the National Center for Border Security and Immigration (NCBSI) led by the University of Texas at El Paso (UTEP), researchers from the University of Washington, Wayne State University, and UTEP conducted a three-site study of border security operations and the role of command, control and communication (C3) systems in support of those operations. While inevitably bringing some positive capability to the environment, if C3 systems are not consciously aligned with desired practices and decision-making, the implications will not always be for the better. This is especially true of C3 systems in the border security environment because these systems are intimately intertwined with complex and critical workflow and decision-making processes, often in the context of complex and, at times, competing missions. |
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Address |
University of Washington, United States; Wayne State University, United States |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
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Track |
Command and Control Studies |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
752 |
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Author |
Pekka Sillberg; Petri Rantanen; Mika Saari; Jari Leppäniemi; Jari Soini; Hannu Jaakkola |
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Title |
Towards an IP-based alert message delivery system |
Type |
Conference Article |
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Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
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Volume |
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Issue |
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Pages |
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Keywords |
Client server computer systems; Information systems; Personal computers; Client-server architectures; Common alerting protocols; Emergency messages; IP-based alert message; IP-based networks; Messaging system; Mobile emergency announcement; Technical solutions; Internet protocols |
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Abstract |
Advancements in technology have provided new opportunities for the delivery of emergency messages. However, some of the issues concerning data security and technical solutions are quite different from the problems of the traditional means of communication. The Internet poses its own set of challenges. This paper presents a few emergency messaging system proposals made by other researchers and also introduces a new proposition put forward by the authors of this paper. This will demonstrate how to use client-server architecture to deliver emergency alert messages in IP-based networks. The proposed system uses Atom feeds to deliver alert messages and also provides a feedback channel for client data. In this scenario clients could have any kind of device from mobile terminals to desktop computers. |
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Address |
Tampere University of Technology (TUT), Pori, Finland |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
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Track |
Humanitarian Actions and Operations |
Expedition |
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Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
950 |
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Author |
Don J.M. Willems; Louis Vuurpijl |
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Title |
Designing interactive maps for crisis management |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
159-166 |
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Keywords |
Bayesian networks; Feature extraction; Human computer interaction; Personal computers; Crisis management; Crisis management systems; Data collection; Domain specific; Effective communication; Interactive maps; Mode detection; Recognition systems; Pattern recognition systems |
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Abstract |
This paper describes the design, implementation, and evaluation of pen input recognition systems that are suited for so-called interactive maps. Such systems provide the possibility to enter handwriting, drawings, sketches and other modes of pen input. Typically, interactive maps are used to annotate objects or mark situations that are depicted on the display of video walls, handhelds, PDAs, or tablet PCs. Our research explores the possibility of employing interactive maps for crisis management systems, which require robust and effective communication of, e.g., the location of objects, the kind of incidents, or the indication of route alternatives. The design process described here is a mix of “best practices” for building perceptive systems, combining research in pattern recognition, human factors, and human-computer interaction. Using this approach, comprising data collection and annotation, feature extraction, and the design of domain-specific recognition technology, a decrease in error rates is achieved from 9.3% to 4.0%. |
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Address |
Nijmegen Institute for Cognition and Information, Radboud University, Nijmegen, Netherlands |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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Track |
HCIS |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1092 |
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Author |
Zhenke Yang; Leon J.M. Rothkrantz |
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Title |
Emotion sensing for context sensitive interpretation of crisis reports |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
507-514 |
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Keywords |
Computer science; Computers; Fusion reactions; Context sensitive; Emergent interpretation; Emotion; Emotion modeling; Emotional quality; Environmental agency; Multi-modal; Scenario scripts; Quality control |
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Abstract |
The emotional qualities of a report play an important role in the evaluation of eye witness reports in crisis centers. Human operators in the crisis center can use the amount of anxiety and stress detected in a spoken report to rapidly estimate the possible impact and urgency of a report and the appropriate response to the reporter. This paper presents ongoing work in automated multi-modal emotion sensing of crisis reports in order to reduce the cognitive load on human operators. Our approach is based on the work procedures adopted by the crisis response center Rijnmond environmental agency (DCMR) and assumes a spoken dialogue between a reporter and a crisis control center. We use an emotion model based on conceptual graphs that is continually evaluated while the dialogue continues. We show how the model can be applied to interpret crisis report in a fictional toxic gas dispersion scenario. |
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Address |
Man-Machine-Interaction Group, Faculty of Electrical Engineering, Mathematics and Computer Science, Delft University of Technology, Mekelweg 4, 2628CD Delft, Netherlands |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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Track |
EMOT |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1123 |
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