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	Author	Hans Abbink; Roel Van Dijk; Tamas Dobos; Mark Hoogendoorn; Catholijn M. Jonker; Savas Konur; Peter-Paul Van Maanen; Viara Popova; Alexei Sharpanskykh; Peet Van Tooren; Jan Treur; Jeroen M. Valk; Lai Xu; Pinar Yolum
	Title	Automated support for adaptive incident management			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	69-74
	Keywords	Cybernetics; Information systems; Adaptive; Automated support; Dynamic property; Formal analysis; Incident Management; Intermediate results; Multi-agent; Automation
	Abstract	The project CIM, started in 2003, addresses the problem of automated support for incident management. In this paper some intermediate results are shown, especially on automated support of analysis of errors in traces of incident management. For such traces it can be checked automatically which dynamic properties hold or fail. The potential of the approach is shown in the formal analysis of a given empirical trace. The approach can also be applied in conjunction with simulation experiments. Â© Proceedings ISCRAM 2004.
	Address	Almende, Westerstraat 50, 3016 DJ Rotterdam, Netherlands; Department of Artificial Intelligence, Vrije Universiteit Amsterdam, De Boelelaan 1081a, 1081 HV Amsterdam, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	POSTER SESSION	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	65
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	Author	Ronja Addams-Moring; Markku Kekkonen; Shushan Zhao
	Title	A simple taxonomy for mobile emergency announcement systems			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	309-316
	Keywords	Civil defense; Information systems; Mobile telecommunication systems; Taxonomies; Ad hoc MEA system; Crisis information; Disaster recovery; Incident Management; MEA system; Mobile emergency announcement system; Pre-planned MEA system; Public warning; Semi ad hoc MEA system; Information management
	Abstract	Mobile communications networks and devices can be and have been used by authorities to warn and instruct the general public during crises. However, our understanding of how mobile technologies could best be used for emergency announcements (public warnings) is currently limited. To clarify one part of this field of study, we define and describe a simple taxonomy for mobile emergency announcements (MEA) systems. The taxonomy has three categories: preplanned MEA systems, ad-hoc MEA systems and semi ad-hoc MEA systems. Differences in functional, security and other requirements were found between MEA systems belonging to different taxonomy categories, both concerning how each category of MEA systems can meet the common requirements, and concerning which requirements are the most important for each category of MEA systems. The differences between the categories were especially clear for these requirements: the understandability and credibility of the MEAs and the security of a MEA system.
	Address	Helsinki University of Technology, Finland; STUK – Radiation and Nuclear Safety Authority, Finland
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	EMERGENCY ANNOUNCEMENT AND WARNING SYSTEMS	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	253
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	Author	Aditya Irfansyah; Adam Widera; Mark Haselkorn; Bernd Hellingrath
	Title	Current Trends and Future Challenges in Congestion Management			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	622-636
	Keywords	Congestion Management, Traffic Incident Management, Intelligent Transportation System, Traffic Management System, Future Mobility, Social Evolution, Future Challenges.
	Abstract	Traffic congestion creates multidimensional impacts that require stakeholders' integration and coordination. This paper tries to close the research gaps in congestion management by examining a case study of integrated solutions of congestion measures and analyzing future challenges in congestion management based on two selected factors. The authors develop the result from the literature study and an expert interview that provides a better perspective on the case study. The study generates a new perspective on reviewing the organizational aspect of integrated congestion management measures. Secondly, it starts a discussion on future challenges in congestion management and connects the domain of future mobility with congestion theories as an independent discussion.
	Address	University of Münster; University of Münster; University of Washington; University of Münster
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-58	ISBN	2411-3444	Medium
	Track	Practitioner-centered Logistics and Supply Chain Management in Crisis Response	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	irfansyah@uni-muenster.de			Approved	no
	Call Number				Serial	2259
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	Author	Christine Adler; Lisa Jakob; Mirjam Haus; Lena Erfurt; Marion Krüsmann
	Title	GABEK WinRelanÂ® – A qualitative method for crisis research engaging crisis management personnel			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Stresses; Crisis management; Mass casualty incidents; Qualitative method; Triage; Usability; Human resource management
	Abstract	Qualitative research methods like GABEK WinRelan are advantageous tools to analyze and thereby improve crisis management planning and communication systems by interrogating crisis management personnel. Contrary to quantitative methods they help to identify, explore, and structure new important aspects in this field and to formulate more specific research questions. This paper describes the usage and advantages of the qualitative method GABEK WinRelan within crisis management research, particularly within the e-Triage project which aims at the development of an electronic registration system of affected persons in mass casualty incidents. Furthermore it addresses different corresponding research fields like stress within emergency missions and the role GABEK WinRelan could play in examining these research fields. Â© 2012 ISCRAM.
	Address	Ludwig Maximilians University, Dept. Psychology, Munich, Germany; Ludwig Maximilians University, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Special Session Mixed Methods, Community/Practitioner Engaged Research & Translation for the Crisis Context	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	66
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	Author	Christine Adler; Marion Krüsmann; Thomas Greiner-Mai; Anton Donner; Javier Mulero Chaves; Àngels Via Estrem
	Title	IT-supported management of mass casualty incidents: The e-triage project			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Database systems; Digital communication systems; Disasters; Distributed database systems; Human engineering; Information systems; Satellite communication systems; Stresses; User interfaces; Communication infrastructure; Database synchronization; Digital communications; Distributed database; E-Triage; Mass casualty incidents; Rescue operations; Satellite communications; Interoperability
	Abstract	Voice, analogue mobile radio, and paper have een successfully used for decades for coordination of emergencies and disasters, but although being simple and robust this approach cannot keep pace with todays requirements any more. Emerging and established digital communication standards open the door to new applications and services, but the expected benefit needs to be carefully evaluated against robustness, interoperability, and user-friendliness. This paper describes a framework for IT-supported management of mass casualty incidents, which is currently under implementation and study. The four pillars of the concept are handheld devices for use both in daily rescue operations and in disasters, autonomous satellite-based communication infrastructure, a distributed database concept for maximal availability, and psychological acceptance research.
	Address	Ludwig Maximilians University, Dept. Psychology, Munich, Germany; Euro-DMS Ltd., Olching, Germany; DLR, Institute of Communications and Navigation, Oberpfaffenhofen, Germany; TriaGnoSys GmbH, Weßling, Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Mobile and Sensor Networks	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	255
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	Author	Alexander Staves; Harry Balderstone; Benjamin Green; Antonios Gouglidis; David Hutchison
	Title	A Framework to Support ICS Cyber Incident Response and Recovery			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	638-651
	Keywords	ICS; CNI; Cyber Incident; Guidance; Response and Recovery
	Abstract	During the past decade there has been a steady increase in cyber attacks targeting Critical National Infrastructure. In order to better protect against an ever-expanding threat landscape, governments, standards bodies, and a plethora of industry experts have produced relevant guidance for operators in response to incidents. However, in a context where safety, reliability, and availability are key, combined with the industrial nature of operational systems, advice on the right practice remains a challenge. This is further compounded by the volume of available guidance, raising questions on where operators should start, which guidance set should be followed, and how confidence in the adopted approach can be established. In this paper, an analysis of existing guidance with a focus on cyber incident response and recovery is provided. From this, a work in progress framework is posited, to better support operators in the development of response and recovery operations.
	Address	Lancaster University, UK; Lancaster University, UK; Lancaster University, UK; Lancaster University, UK; Lancaster University, UK
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-59	ISBN	2411-3445	Medium
	Track	Resilience in Critical Infrastructures	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	a.staves@lancaster.ac.uk			Approved	no
	Call Number				Serial	2260
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	Author	Robert Bell; Elizabeth Avery Gomez
	Title	Business continuity for small business owners: Do the tools fit their need?			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Information systems; Business continuity; Business continuity plans; Emergency operations centers; Incident command systems; Small business; Intelligent control
	Abstract	Business continuity planning for private sector organizations has not reached the level of readiness as has the public sector. This disparity has reached national attention as the Secretary of the U.S. Department of Homeland Security addressed it in a statement, “ensuring Americas small businesses have the critical information and training they need to better respond to disasters will strengthen the entire nations preparedness and resilience (DHS, 2010).” The release of this statement and the DHS program (PS-Prep) was a promise to provide the necessary tools to small business owners so they could build effective business continuity plans. The major contributions of this research will be to provide an evaluation of the applicability of PS-Prep to small businesses, and to provide the needs assessment for parallel research of leveraging the current capabilities of a Business Emergency Operations Center in the development of a Virtual Small Business Emergency Operations Center (VSBEOC).
	Address	New Jersey Institute of Technology, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Planning and Foresight	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	298
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	Author	Art Botterell; Martin Griss
	Title	Toward the next generation of emergency operations systems			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Information systems; Risk management; Business continuity; Common operating pictures; Contingency management; Emergency management; Emergency operations; Emergency operations centers; Incident command; Mobile command; Management information systems
	Abstract	For more than half a century the Emergency Operations Center (EOC) has been a key component of emergency management (EM), homeland security and business continuity practice. Changes in the technical, threat, economic and social environments are placing new pressures on the concept of the EOC in the public, private and community sectors. Investigation of the desirable attributes of a “Next Generation EOC” has led to alternative EOC roles and configurations. This paper describes emerging pressures on, and trends in, emergency and business contingency management systems, and describes a research program to explore solutions to both new and persistent design challenges.
	Address	Disaster Management Initiative, Carnegie Mellon Silicon Valley, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Command and Control Studies	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	340
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	Author	Cecilia Hammar Wijkmark; Ilona Heldal
	Title	Virtual and Live Simulation-Based Training for Incident Commanders			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	1154-1162
	Keywords	Virtual Simulation; Simulation; Serious Games; Training; Live Training; Cost and Benefit; Use; Usability; Incident Command
	Abstract	Computer and virtual simulation-based training (CST) offer several benefits for emergency response and management preparedness. However, organizations responsible for training are often hesitant to use CST, based on cost and perceived lack of benefit when compared to live simulation training (LST). This paper investigates how CST can complement LST, and how it contributes to achieving the necessary learning objectives for level one fire and rescue service incident commanders (ICs). Data and examples come from an experimental study with students from different fire and rescue services trained in the role of the IC in LST and CST, in a similar scenario. Results show the cost and benefits of the CST implementation based on evaluations from learners, instructors and responsible managers. Participants had a positive attitude towards using virtual simulations, but the results also point to barriers regarding the suitable design of learning scenarios and implementation.
	Address	Western Norway University of Applied Sciences; Western Norway University of Applied Sciences
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-105	ISBN	2411-3491	Medium
	Track	Open Track	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	Cecilia.hammar.wijkmark@hvl.no			Approved	no
	Call Number				Serial	2306
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	Author	Changwon Son; Jukrin Moon; S. Camille Peres; Farzan Sasangohar
	Title	An Episode as a Trace of Resilient Performance in Multi-Agency Incident Management Systems			Type	Conference Article
	Year	2018	Publication	ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2018
	Volume		Issue		Pages	942-948
	Keywords	Resilience, Emergency, Incident Management, Episode Analysis
	Abstract	In order to cope with increasing complexity of catastrophic disasters, resilience is considered an essential capability of an incident management system (IMS). As resilience is manifested during systems operation, a naturalistic observational study was conducted to understand how resilient performance dynamically takes place in this domain. The study results were presented using the concept of episodes, each of which uncovers a trace of such resilient performance following an information input called an inject. The episode analysis also facilitated the identification of complex and dynamic interactions among human and technological agents to satisfy work demands, representing work-as-done (WAD) in large-scale emergency response operations.
	Address
	Corporate Author				Thesis
	Publisher	Rochester Institute of Technology	Place of Publication	Rochester, NY (USA)	Editor	Kees Boersma; Brian Tomaszeski
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-692-12760-5	Medium
	Track	Designing for Resilience	Expedition		Conference	ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	2166
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	Author	Tina Comes; Michael Hiete; Niek Wijngaards; Masja Kempen
	Title	Integrating scenario-based reasoning into multi-criteria decision analysis			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Decision support systems; Information systems; Chemical incidents; Crisis management; Decision supports; Environmental crisis; Multi-criteria decision analysis; Real-world scenario; Scenario-based; Uncertainties; Environmental management
	Abstract	Multi-criteria decision analysis (MCDA) is a technique for decision support which aims at providing transparent and coherent support for complex decision situations taking into account subjective preferences of the decision makers. However, MCDA does not foresee an analysis of multiple plausible future developments of a given situation. In contrast, scenario-based reasoning (SBR) is frequently used to assess future developments on the longer term. The ability to discuss multiple plausible future developments provides a rationale for strategic plans and actions. Nevertheless, SBR lacks an in-depth performance evaluation of the considered actions. This paper explores the integration of both techniques that combines their respective strengths as well as their application in environmental crisis management. The proposed methodology is illustrated by an environmental incident example. Future work is to conduct validations on the basis of real-world scenarios by public Dutch and Danish chemical incident crisis management authorities.
	Address	Institute for Industrial Production, Universität Karlsruhe (TH), Germany; Thales Research and Technology, D-CIS Lab, Netherlands
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Open Track	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	407
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	Author	Mark De Bruijne
	Title	Networked reliability: From monitoring to incident management			Type	Conference Article
	Year	2007	Publication	Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers	Abbreviated Journal	ISCRAM 2007
	Volume		Issue		Pages	385-393
	Keywords	Competition; Complex networks; Information systems; Societies and institutions; High reliability; High reliability organizations; Incident Management; Infrastructure industry; Real-time management; Service provisions; Technical systems; Western countries; Reliability
	Abstract	The environment of many HROs in modern, western countries have undergone dramatic changes in the last decades. They have changed from High Reliability Organizations (HROs) into High Reliability Networks (HRNs). In nearly all industries, the formerly vertically integrated, state-owned monopolies were 'unbundled' and in many segments, competition was introduced. Consequently, the services of modern-day large-scale technical systems are provided by networks of organizations. In-depth research in a number of infrastructure industries explored the consequences of these changes for the reliable provision of services in networks of organizations. In networks of organizations, reliability is increasingly achieved through 'real-time' management. This paper highlights three important consequences of these findings and provides some tentative conclusions about their effect on the design and use of Information Systems in complex, large-scale technical systems.
	Address	Delft University of Technology, Netherlands
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Delft	Editor	B. Van de Walle, P. Burghardt, K. Nieuwenhuis
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789054874171; 9789090218717	Medium
	Track	HRTP	Expedition		Conference	4th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	426
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	Author	Diana C. Arce Cuesta; Gilbert J. Huber; Jose Orlando Gomes; Paulo V. R. Carvalho
	Title	A Framework to Capture Incidents during Emergency Situations			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	contingency plans; emergency response; incidents, learning
	Abstract	Emergency organizations have contingency plans, which define responsibilities, resources, and actions to be performed in an emergency situation. However, unexpected incidents may arise and cause additional difficulty in the emergency control process. The knowledge that team members develop to deal with these incidents and keep the system ?functioning? improves resilience and response and is very valuable for such organizations. This research addresses the problem of how to capture the incidents and knowledge generated during the emergency response through a conceptual framework. The framework defines a structured process for preparation and capture of incidents during an emergency through direct observations, to assist in the capture and proper representation of the incidents to produce knowledge within other practitioners.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Planning, Foresight and Risk Analysis	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1320
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	Author	Anton Donner; Thomas Greiner-Mai; Christine Adler
	Title	Challenge patient dispatching in mass casualty incidents			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Hospital data processing; Data gathering; Efficient managements; Emergency calls; Emergency medical services; Information exchanges; Mass casualty incidents; Patient dispatching; Triage; Information systems
	Abstract	Efficient management of mass casualty incidents is complex, since regular emergency medical services structures have to be switched to a temporary “disaster mode” involving additional operational and tactical structures. Most of the relevant decisions have to be taken on-site in a provisional and chaotic environment. Data gathering about affected persons is one side of the coin; the other side is on-site patient dispatching requiring information exchange with the regular emergency call center and destination hospitals. In this paper we extend a previous conference contribution about the research project e-Triage to the aspect of patient data and on-site patient dispatching. Our considerations reflect the situation in Germany, which deserves from our point of view substantial harmonization. Â© 2012 ISCRAM.
	Address	DLR, Institute of Communications and Navigation, Germany; Euro-DMS Ltd, Germany; Ludwig-Maximilians-UniversitÃ¤t MÃ¼nchen, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Healthcare Crisis Management Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	100
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	Author	Duco N. Ferro; Jeroen M. Valk; Alfons H. Salden
	Title	A robust coalition formation framework for mobile surveillance incident management			Type	Conference Article
	Year	2007	Publication	Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers	Abbreviated Journal	ISCRAM 2007
	Volume		Issue		Pages	479-488
	Keywords	Artificial intelligence; Decision support systems; Knowledge management; Robustness (control systems); Security systems; Coalition formations; Coordination; Incident Management; Mobile surveillance; Reconfiguration; Scale-space; Network security
	Abstract	Given unexpected incidents on routes of guards that check security objects, like banks, one of the most challenging problems is still how to support improvisation by security personnel in taking decisions to prevent or resolve such incidents. Another as important associated problem is how a security company can naturally take advantage of its existing and novel knowledge about its organizational and ICT infrastructures, and the introduction of a decision support system to help leverage of improvisation by humans. To tackle all this, on the one hand we present a dynamic coalition formation framework that allows the (re)configurations of agents that are associated with joint tasks in situational contexts to be evaluated by appropriate value functions. On the other hand, we present a dynamic scale-space paradigm that allows a security company to distill ranked lists of robust context-dependent reconfigurations at critical scales. We highlight the merits of ASK-ASSIST as a solution to the problem of supporting human improvisation.
	Address	Almende B. V., Netherlands
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Delft	Editor	B. Van de Walle, P. Burghardt, K. Nieuwenhuis
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789054874171; 9789090218717	Medium
	Track	IMPR	Expedition		Conference	4th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	489
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	Author	Jerome A. Duval
	Title	WebEOC Resource Manager® a collaborative framework: Developing standard Resource Management processes for disaster relief			Type	Conference Article
	Year	2008	Publication	Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2008
	Volume		Issue		Pages	127
	Keywords	Disaster prevention; Information systems; Collaborative framework; Disaster relief; National incident management systems; Real-time data; Resource management process; Resource managers; Managers
	Abstract	I will demonstrate ESi's WebEOC Resource Manager® tool, which enables users to catalog and deploy resources in a manner that is compliant with FEMA's National Incident Management System (NIMS). The system is a proven and tested deployed in over 25 states throughout the U.S. The tool provides real-time data sharing in a collaborative and fast-paced environment.
	Address	Emergency Services Integrators (ESi), United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Washington, DC	Editor	F. Fiedrich, B. Van de Walle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780615206974	Medium
	Track	Communication Systems and Technologies for Crisis and Disaster Responses	Expedition		Conference	5th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	461
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	Author	Aslak Wegner Eide; Ida Maria Haugstveit; Ragnhild Halvorsrud; María Borén
	Title	Inter-organizational collaboration structures during emergency response: A case study			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	94-104
	Keywords	Communication; Complex networks; Information systems; Networks (circuits); Risk management; Chemical incidents; Emergency management; Emergency response; Interorganizational collaboration; Emergency services
	Abstract	This paper examines the problem of achieving efficient inter-organizational collaboration during emergency response. The authors interviewed 11 representatives from Norwegian emergency agencies and supporting organizations about a hypothetical scenario involving a large-scale chemical incident. The interviews resulted in the identification and categorization of more than 45 actors that would be involved in the response effort, clarification of the individual capabilities and knowledge those actors would possess, and descriptions of how they would interact and communicate with each other. The results illustrate the complexity and necessity of achieving inter-organizational collaboration by showing how capabilities and knowledge are distributed and communicated across different actors, and suggest that such communications are mainly verbal. Based on this, the paper discusses challenges and opportunities for improving inter-organizational collaboration in the future.
	Address	SINTEF ICT, Norway
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Coordination and Collaboration	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	470
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	Author	Gary Eifried
	Title	A model describing a response to a terrorism incident			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	125-127
	Keywords	Information systems; Military equipment; Models; Emergency response; Incident response; Information flows; Weapons of mass destructions; Wmd; Terrorism
	Abstract	Understanding how the response to an incident of terrorism involving a Weapons of Mass Destruction (WMD) transpires is essential to understanding the necessary flow of information within that response. A model describing incident response functions overlaid on a realistic timeline is presented.
	Address	EAI Corporation, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	POSTER SESSION	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	471
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	Author	Nils Ellebrecht; Konrad Feldmeier; Stefan Kaufmann
	Title	IT's about more than speed. The impact of IT on the management of mass casualty incidents in Germany			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	391-400
	Keywords	Information systems; Information technology; Emergency response; Large-scale exercise; Mass casualty incidents; Operational benefits; Organisational; Organisational change; Rescue operations; Triage; Emergency services
	Abstract	In the new millennium new technologies (should) play an ever more prominent role in the management of mass casualty incidents (MCI). Drawing on empirical data from a four-year research project (SOGRO), the article reflects on the impact of information technologies (IT) on the organisation of emergency response and on rescue services against the backdrop of broader organisational shifts and contemporary demands. Because IT strengthens a particular way of MCI management, it is firstly described as expressing and reifying specific considerations of emergency response experts. Secondly, the benefits of an IT-based emergency response are critically reviewed. IT collects and makes available data about the rescue operation. Thus, it makes a formerly blurred rescue operation transparent. Although its operational benefit remains vague for on-scene executives, the visualisation reduces uncertainties among them. Thirdly, the article points out the inherent logics of IT. Its implementation not only satisfies newly evolved information needs, but also increases the control density.
	Address	Department of Sociology, University of Freiburg, Germany
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	IT?s about more than speed. The impact of IT on the management of mass casualty incidents in Germany	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	473
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	Author	Christoph Endres; Andreas Wurz; Marcus Hoffmann; Alexander Behring
	Title	A task-based messaging approach to facilitate staff work			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Communication; Hardware; Assisting tools; Classification scheme; Collaboration; Incident Command (IC); Messages; State of the art; Task-based; User study; Information systems
	Abstract	A central part of the work in Incident Commands (ICs) deals with handling messages that contain relevant information. Classification schemes for messages can be exploited by command staff and assisting tools to support this work, given that a common understanding of the scheme is shared among participants. We present user studies on two such classifications, which imply some disagreement among participants. Interpretations of the studies and a revised scheme are presented. All users in our studies are highly trained experts and represent the state of the art in german IC work.
	Address	DFKI GmbH, Germany; Fire Department, Cologne, Germany; Fraunhofer IGD, Germany; TU, Darmstadt, Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Poster Session	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	474
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	Author	Erik Prytz; Anna-Maria Grönbäck; Krisjanis Steins; Craig Goolsby; Tobias Andersson Granberg; Carl-Oscar Jonson
	Title	Evaluating the Effect of Bleeding Control Kit Locations for a Mass Casualty Incident Using Discrete Event Simulation			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	167-178
	Keywords	Simulation, Mass Casualty Incident, Tourniquet, Stop the Bleed, Bleeding Control Kit Placement.
	Abstract	The purpose of this study was to develop a simulation model to evaluate bleeding control kit location strategies for a mass casualty incident scenario. Specifically, the event simulated was an explosion at a large sports arena. The model included a representation of the arena itself, simulated crowd movements following the detonation of an improvised explosive device, injuries and treatments, and different ways for immediate responders to help injured patients using tourniquets. The simulation model gave logically consistent results in the validation scenarios and the simulation outcomes were in line with the expected outcomes. The results of the different tourniquet location scenarios indicated that decentralized placement (more than one location) is better, easy access is important (between rather than at emergency exits) and that an increased number of available tourniquets will result in an increased number of survivors.
	Address	Department of Computer and Information Science, Linköping University; Linköping University; Department of Science and Technology, Linköping University; Uniformed Services University of the Health Sciences; Department of Science and Technology, Linköping University; Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-16	ISBN	2411-3402	Medium
	Track	Analytical Modeling and Simulation	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	Erik.prytz@liu.se			Approved	no
	Call Number				Serial	2217
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	Author	Stephen C. Fortier
	Title	Developing an incident response process model for chemical facilities			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	941-950
	Keywords	Chemical industry; Emergency services; Hazards; Human resource management; Information systems; Information technology; Requirements engineering; Risk management; Business process modelling; Chemical facility; Emergency management; Emergency response; Hazardous substances; Incident response; Chemical plants
	Abstract	This research project investigated the incident response mechanism used by the chemical industry for handling extremely hazardous chemicals. The mechanism was described as the policies, procedures, practices, tools, and methods used to conduct incident response. The results from the study determined what technologies, specifically software and information systems, could be utilized to improve the chemical facility incident response mechanism. The chemical industry is responsible for process safety management at all of its facilities, especially those that have off-site consequences in the event of an unplanned release. The processes and procedures of local, regional and national emergency responders have been studied thoroughly. An area of research that is lacking is the study of incident response policies and procedures within the boundaries of a chemical site. Results of the analysis determined that the chemical industry, in general, does not take advantage of available information technology when responding to unplanned releases.
	Address	George Washington University, United States
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Open Track	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	502
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	Author	Aygul Gabdulkhakova; Birgitta König-Ries; Dmitry Rizvanov
	Title	Rational resource allocation in mass casualty incidents – Adaptivity and efficiency			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Agents; Information systems; Semantics; Adaptivity; Allocation methods; Efficiency of the suggested approaches; Mass casualty incidents; Real-world; Resource usage; Semantic service; Theoretical evaluation; Resource allocation
	Abstract	Mass casualty incidents (MCI) are highly dynamic situations in which limited available resources need to be quickly and efficiently allocated. In this paper, we suggest considerable extensions to an allocation method that we presented in earlier work. The extensions address two major challenges: First, the need to balance real-world resource usage and second, the need to adapt to changing situations. Additionally, a theoretical evaluation of the efficiency of the suggested approach is described. Â© 2012 ISCRAM.
	Address	Institute of Computer Science, Friedrich-Schiller-University, Jena, Germany; Department of Computer Science and Robotics, Ufa State Aviation Technical University, Russian Federation
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Track Decision Support Methods for Complex Crises	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	41
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	Author	Aygul Gabdulkhakova; Birgitta König-Ries; Mareike Mähler; Yeliz Yildirim-Krannig; Fabian Wucholt
	Title	Identifying and supporting information needs in mass casualty incidents – An interdisciplinary approach			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Information systems; Semantics; Business communications; Computer scientists; Information demand; Information gathering; Mass casualty incidents; Semantic service; Sources of informations; Technical support; Information science
	Abstract	In mass casualty incidents (MCIs) different authorities and organizations with safety responsibilities (BOS) act in highly dynamic situations. BOS operating in MCI-scenarios have a large demand of different information. SpeedUp, a German government-funded research project, wants to support this information demand. From an IT-perspective, our basic concept is to model available resources (e.g., sources of information and communicative devices) as services and flexibly combine them to the information demand of the BOS. To achieve this, we have to know which kind of information is needed by whom and explore the structures, tasks and roles of the BOS involved. In this paper we employed an interdisciplinary and user – centered approach. It is the result of a close cooperation of two research groups: one from the Intercultural Business Communication (IWK) and one from the chair of computer sciences. While the IWK focused on identifying information needs via expert interviews and observations, the computer scientists were looking at the possibilities for technical support of these needs. Only both disciplines together can achieve viable solutions.
	Address	Institute of Computer Science, Friedrich-Schiller-University Jena, Germany; Intercultural Business Communication, Friedrich-Schiller-University Jena, Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	User Centred Design Process for EMIS	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	516
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	Author	Russell J. Graves
	Title	Key technologies for emergency response			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	133-138
	Keywords	Decision making; Information systems; Information technology; Societies and institutions; Application of information technologies; Co-ordinated control; Consequence management; Distributed operations; Emergency response; Incident Management; Multiple organizations; Terrorist incident; Emergency services
	Abstract	Emergency Response involves multiple organizations and teams, geographically distributed operations, and a high need for coordinated control and decision making. As incidents evolve, the number of involved organizations, the geographic distribution of involved entities, and the level and complexity of decision making all tend to grow. Information technology can contribute to managing these and related dimensions of an emergency. The work described in this paper is based on longstanding MITRE Corporation experience working with organizations that have severe and demanding requirements for managing complex, rapidly evolving situations, including military conflict, law enforcement engagements, natural disaster response, and terrorist incident response. Recently, we have conducted a series of detailed observations during emergency response exercises and planned events that resulted in identifying key elements for a successful application of information technologies during an emergency. Â© Proceedings ISCRAM 2004.
	Address	MITRE Corporation, 202 Burlington Road, Bedford, MA, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response ICT	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	119
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