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Author |
Anouck Adrot; Samuel Auclair; Julien Coche; Audrey Fertier; Cécile Gracianne; Aurélie Montarnal |
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Title |
Using Social Media Data in Emergency Management: A Proposal for a Socio-technical Framework and a Systematic Literature Review |
Type |
Conference Article |
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Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
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Issue |
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Pages |
470-479 |
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Keywords |
data eco-system; data processing; social media; information management; information technology; emergency organization |
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Abstract |
Data represents an essential resource to the management of emergencies: organizations have been growingly investing in technologies and resources to lever data as an asset before, during, and after disasters and emergencies. However, research on data usage in emergency management remains fragmented, preventing practitioners and scholars from approaching data comprehensively. To address this gap, this research in progress consists of a systematic review of the literature in a two-steps approach: we first propose a socio-technical framework and use it in an exploratory mapping of the main topics covered by the literature. Our preliminary findings suggest that research on data usage primarily focuses on technological opportunities and affordances and, hence, lacks practical implementation aspects in organizations. The expected contribution is double. First, we contribute to a more comprehensive understanding of data usage in emergency management. Second, we propose future avenues for research on data and resilience. |
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Dauphine Recherches en Management; French Geological Survey BRGM; IMT Mines Albi; IMT Mines Albi; French Geological Survey BRGM; IMT Mines Albi |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
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Language |
English |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
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Track |
Data and Resilience: Opportunities and Challenges |
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Approved |
no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
2433 |
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Author |
Lucas Dorigueto; Carlos Brumatti; Erick Figueiredo; Jugurta Lisboa-Filho |
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Title |
A Framework for Landslide Information Management Systems Development |
Type |
Conference Article |
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Year |
2021 |
Publication |
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2021 |
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Volume |
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Issue |
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Pages |
515-526 |
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Keywords |
Disaster Information Management Systems, Landslide, Interoperability, Volunteered Geographic Information |
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Abstract |
Volunteered Geographic Information (VGI) integrated with Disaster Information Management Systems (DIMS) has great potential to assist managers and the community in times of emergency. However, there is little research focusing on integrating VGI with DIMS, in addition, there are a lack of use of standards of interoperability and emergency, which can impair interoperability and the quality of the information contained in these systems. This work presents a fully interoperable framework aimed at the construction of DIMS, which integrates official data and VGI through ISO and OGC standards, allowing managers and the community to work with official data and VGI in order to assist managers in decision making. To show the viability of the framework, a case study using data from the risk situation of dams located in the municipality of Barão de Cocais in Brazil was carried out. |
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Address |
Universidade Federal de Viçosa (UFV); Universidade Federal de Viçosa (UFV); Universidade Federal de Viçosa (UFV); Universidade Federal de Viçosa (UFV) |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
978-1-949373-61-5 |
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Medium |
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Track |
Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) |
Expedition |
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Conference |
18th International Conference on Information Systems for Crisis Response and Management |
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Notes |
lucas.dorigueto@ufv.br |
Approved |
no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
2352 |
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Author |
Andreas Lotter; Philipp John; Patricia Schütte; Florian Brauner; Frank Fiedrich |
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Title |
Field Observation of Parallel Working Coordination Groups and Command and Control Centres to Understand and Improve Inter-organizational Information Management – A Methodical Approach |
Type |
Conference Article |
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Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
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Volume |
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Issue |
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Pages |
303-314 |
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Keywords |
Information Management, Field Observation, Coordination Groups, Command and Control Centres, Risk and Crisis Management. |
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Abstract |
In emergency response, parallel working coordination groups and command and control centres are responsible to deal with complex events. A well-functioning exchange of information between organizations, officials and these coordination groups is the basis for an efficient risk management. This paper describes a methodical ap-proach for field observation to understand and improve the inter-organizational information management be-tween the involved partners. The method was tested within a practical approach and possible occurring problems during the observation were identified and solutions for these problems are provided. |
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Address |
University of Wuppertal, Germany; University of Wuppertal, Germany; University of Wuppertal, Germany; Kölner Verkehrs-Betriebe AG; University of Wuppertal, Germany |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
978-1-949373-27-30 |
ISBN |
2411-3416 |
Medium |
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Track |
Command & Control Studies |
Expedition |
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Conference |
17th International Conference on Information Systems for Crisis Response and Management |
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Notes |
lotter@uni-wuppertal.de |
Approved |
no |
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Call Number |
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Serial |
2231 |
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Author |
Marcus Dombois; Timo Bittner; Uwe Rüppel |
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Title |
Approaching the criticality of information for emergency response and control center operations |
Type |
Conference Article |
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Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
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Volume |
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Issue |
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Pages |
388-397 |
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Keywords |
Criticality analysis, information management, emergency services and procedures |
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Abstract |
Successful emergency response and control center operations rely on a great number of information sources. The importance of said information becomes immediately obvious if it is not available when required during an emergency situation. This can be described as the criticality of information, signifying a potential need for action to prepare for functional failures. The concept described in this paper approaches the criticality via an analysis that examines various combinations of information sources and situations in order to identify weaknesses and improve existing procedures. The proposed semi-quantitative assessment was developed taking several attributes and characteristics of criticality into account and afterwards conducted in close cooperation with emergency response institutions. |
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Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Title |
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Abbreviated Series Title |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
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Track |
Planning, Foresight and Risk Analysis |
Expedition |
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Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
2116 |
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Author |
Lauren Bateman; Erica Gralla |
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Title |
Evaluating Strategies for Intra-Organizational Information Management in Humanitarian Response |
Type |
Conference Article |
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Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
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Volume |
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Issue |
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Pages |
145-157 |
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Keywords |
information management, agent based model, humanitarian response |
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Abstract |
Information management is critical in humanitarian response, yet intra-organizational information management practices have not been well-studied. This paper evaluates several strategies for intra-organizational information management. An agent-based model represents the dynamics of information-gathering and -sharing, in order to examine the impact of each strategy on (1) the time required to acquire adequate information for decision-making and (2) the amount of excess information acquired in the process. The results show that holding regular information-sharing meetings significantly reduces the time to acquire adequate information, but does not reduce information overload; however, deploying an information management specialist reduces both time required and information overload. The results support recommendations for humanitarian organizations deciding how to improve their internal information management approaches. |
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Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
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Track |
Analytical Modeling and Simulation |
Expedition |
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Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
2096 |
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Author |
Andreas Lotter; Florian Brauner; Alexander Gabriel; Frank Fiedrich; Stefan Martini |
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Title |
New Decision-Support Framework for Strengthening Disaster Resilience in Cross-Border Areas |
Type |
Conference Article |
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Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
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Volume |
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Issue |
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Pages |
412-419 |
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Keywords |
Cross-border events; cross-border resilience; information management; interorganizational cooperation; disaster resilience |
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Abstract |
The improvement of disaster resilience in cross-border areas causes special challenges. Involved countries use different structures in their civil protection systems and have to work together facing more difficult conditions than in local incidents. Furthermore, in the past involved countries mainly worked individually and focused on the concerned areas in their territories regardless transnational activities. The project INCA will develop a resilience framework to support decision-makers. The framework will focus on information management, the implementation of volunteers and the needs of citizens who are receiving medical care. Therefore, a case study region on the German-French border was defined and a scenario-based approach will be used to investigate resilience opportunities through disaster collaboration. The tested scenario is a transnational long-lasting power-outage in the German-French region. |
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Address |
University of Wuppertal, Germany; TH Köln – University of Applied Sciences, Germany |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Protection Models For Complex Critical Infrastructures |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
2030 |
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Author |
Jennifer Lisa Chan; Gabriel Nam; Allison G. Marshall; Hemant Purohit |
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Title |
Trends in Humanitarian Health Information during 2010 Haiti Earthquake: Motivation for Curating Domain Knowledge Base |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
information management, health information, knowledge bases, curation |
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Abstract |
Health response plays a major role during disasters and information management plays a crucial role in situational awareness to adapt to evolving needs. Health organizations exchange information often through narrative-based documents called situation reports. Although situation reports are widely shared, they are an increasingly challenging information source from which to infer knowledge for situational awareness. This paper analyzed health information from traditional health reports using mixed methods during the aftermath of the 2010 Haiti Earthquake and provides insights into the patterns of what?s being said, how it?s being said, and trends over time. Opportunities lie ahead to analyze narrative documents at scale by combining human knowledge from qualitative coding with machine intelligence. In addition, developing unifying health domain ontologies representing diverse humanitarian health concepts will advance computational techniques to improve
the efficiency and accuracy of retrieving knowledge for improved situational awareness and potential decision
making during humanitarian health response. |
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Address |
Northwestern University, United States of America;University of Pennsylvania,United States of America;Temple University, United States of America;George Mason University, United States of America |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T11- Community Engagement & Healthcare Systems |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1930 |
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Author |
Gavin Treadgold; James Gunn; Paul Morton; Simon Chambers |
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Title |
Developing a regional approach and strategy for geographical information systems for emergency management |
Type |
Conference Article |
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Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
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Volume |
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Issue |
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Pages |
190-199 |
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Keywords |
Emergency management, geospatial information, information management, common operating picture, interoperability |
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Abstract |
This paper outlines practitioner work-in-progress in Canterbury, New Zealand, to develop a regional approach for geographical information systems (GIS) for emergency management. This is based upon recent events in Canterbury including earthquakes, floods, and fire; as well as New Zealand-wide work that is being done under the NZ GIS4EM banner. It introduces our approach, discusses a mind map that is being used to track desired data sets, plans to develop applications to support response functions in emergency operations centres, and the goal of using the common data sets as the basis of a common operating picture for Canterbury. Risks and issues associated with this work are highlighted, and then the draft strategy is introduced with desired outcomes and principles to achieve this goal. While initial work is primarily focused on GIS, the expectation is that the approach will be expanded to take a broader information management perspective in future. |
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Address |
Christchurch City Council; Environment Canterbury; Canterbury Civil Defence Emergency Management Group; Ministry of Civil Defence Emergency Management |
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Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
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Language |
English |
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Track |
Data Issues for Situation/Disaster Awareness |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1678 |
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Author |
Hossein Baharmand; Kees Boersma; Kenny Meesters; Femke Mulder; Jeroen Wolbers |
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Title |
A multidisciplinary perspective on supporting community disaster resilience in Nepal |
Type |
Conference Article |
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Year |
2016 |
Publication |
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2016 |
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Keywords |
Community Resilience; Multi-Disciplinary Research; Coordination; Humanitarian Logistics; Information Management |
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Abstract |
Fostering community resilience in the aftermath of a disaster constitutes a significant challenge and requires an adequate understanding of the community?s specific capabilities and vulnerabilities. We carried out a field study in Nepal as a multi-disciplinary research team that explored how the humanitarian response enabled community resilience after the devastating earthquakes. We explored three elements of resilience: persistence, adaptability and transformability by zooming in and out between the local community and humanitarian organizations operating at the national level. Our combined insights from three disciplines, social sciences, information management and logistics, show that humanitarian organizations operating in Nepal still primarily aimed to (re)build community resilience ?from above? instead of enabling communities to strengthen their own resilience in a bottom up way. In this paper we contend that fostering an inclusive and networked response has the potential to strengthen the adaptive capacity of humanitarian organizations and community groups and boost local resilience. |
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Publisher |
Federal University of Rio de Janeiro |
Place of Publication |
Rio de Janeiro, Brasil |
Editor |
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Abbreviated Series Title |
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Edition |
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ISSN |
2411-3388 |
ISBN |
978-84-608-7984-9 |
Medium |
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Track |
Community Engagement and Practitioner Studies |
Expedition |
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Conference |
13th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1404 |
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Author |
Christian Flachberger; Eduard Gringinger |
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Title |
Decision Support for Networked Crisis & Disaster Management ? A Comparison with the Air Traffic Management Domain |
Type |
Conference Article |
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Year |
2016 |
Publication |
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2016 |
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Pages |
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Keywords |
Networked Crisis Management; Crisis and Disaster Management; Collaboration; Information Sharing; Situation Awareness; Common Information Space; Air Traffic Management; System Wide Information Management |
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Abstract |
This paper is about European networked crisis and disaster management and how to achieve more intelligent decision support and better collaboration. Although collaboration processes are established, the underlying information management tools today don?t support integrated electronic information management in multi-organizational scenarios. This leads to a fragmentation of relevant information into pieces held by different stakeholders. Recently, the concept of the Common Information Space has been introduced as possible solution. This paper looks to the domain of Air Traffic Management where a similar problem was tackled by a concept called System Wide Information Management. The paper starts with describing the operational context, the unresolved needs, and the derived requirements. Experiences from the Air Traffic Management domain are gathered and compared with current solution concepts from the public safety domain. The paper concludes with lessons learned during the on-going development in the public safety domain. |
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Publisher |
Federal University of Rio de Janeiro |
Place of Publication |
Rio de Janeiro, Brasil |
Editor |
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3393 |
ISBN |
978-84-608-7984-14 |
Medium |
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Track |
Intelligent Decision Support in the Networked Society |
Expedition |
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Conference |
13th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1332 |
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Author |
Maike Kuhnert; Christian Wietfeld; Olivier Paterour; Alexander Georgiev; Katrina Petersen; Monika Büscher; Jens Pottebaum |
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Title |
Next Generation, Secure Cloud-based Pan-European Information System for Enhanced Disaster Awareness |
Type |
Conference Article |
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Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
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Issue |
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Pages |
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Keywords |
Common information space; information management; pan-European communication; secure cloud-based information sharing |
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Abstract |
Information management in disaster situations is challenging, yet critical for efficient response and recovery. Today information flows are difficult to establish, partial, redundant, overly complex or insecure, besides the interoperability between heterogeneous organisations is limited. This paper presents a novel system architecture that enables combining of several communication technologies in a secure manner. This supports creation of a pan-European ?Common Information Space? by rescue organizations that can enable more efficient and effective information management in disaster response. Moreover, this technology can be used for disaster preparedness (e.g., training, tutorials). The modular architecture is designed to consider future evolutions of technology by defining interfaces for the integration of new technologies and services. |
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Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
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Track |
Decision Support Systems |
Expedition |
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Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
yes |
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Call Number |
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Serial |
1282 |
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Author |
Olga Vybornova; Pierre-Alain Fonteyne; Jean-Luc Gala |
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Title |
Ontology-Based Knowledge Representation and Information Management in a Biological Light Fieldable Laboratory |
Type |
Conference Article |
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Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
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Pages |
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Keywords |
CBRN; crisis response; field diagnostics; field laboratory; infectious disease; information management; knowledge representation; molecular microbiology; Ontology; outbreak response |
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Abstract |
A comprehensive ontology has been developed to model the operational domain knowledge and provide information management for a light fieldable laboratory (LFL) performing molecular microbiological analyses. LFL is considered as a toolbox where all operational functions and tools used to execute these functions are incorporated into a single system. The ontology is used to facilitate the LFL mission preparation and management, to provide technical compatibility of sharable information between tools, and to align the terminology and definitions between tools while complying with standards, best practices and procedures. The LFL domain is a formalised and structured modelling the LFL concepts, procedures, functions, prescribing the necessary functions and delimiting those which are incompatible with the given mission or scenario. Such consistent logical modelling allows to efficiently plan and configure the LFL mission selecting only the necessary functions and tools from the whole collection and to activate them appropriately in due time. |
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Address |
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Corporate Author |
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Thesis |
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Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
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Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition |
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Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
yes |
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Call Number |
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Serial |
1263 |
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Author |
Ka-Ping Yee; Dieterich Lawson; Dominic König; Dale Zak |
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Title |
The tablecast data publishing protocol |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Volume |
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Issue |
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Pages |
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Keywords |
Acoustic streaming; Information management; Interoperability; Network protocols; Synchronization; Data collection; Data publishing; Format; Incremental updates; Multiple source; Publish/subscribe; Real time; Relational tables; Information systems |
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Abstract |
We describe an interoperability challenge that arose in Haiti, identify the parameters of a general problem in crisis data management, and present a protocol called Tablecast that is designed to address the problem. Tablecast enables crisis organizations to publish, share, and update tables of data in real time. It allows rows and columns of data to be merged from multiple sources, and its incremental update mechanism is designed to support offline editing and data collection. Tablecast uses a publish/subscribe model; the format is based on Atom and employs PubSubHubbub to distribute updates to subscribers. |
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Address |
Google, United States; Medic Mobile, United States; Sahana Foundation, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
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Track |
Interoperability and Standards |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1129 |
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Author |
Shuyan Xie; Markus Helfert |
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Title |
Towards an information architecture oriented framework for emergency response system |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Volume |
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Issue |
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Pages |
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Keywords |
Architecture; Information management; Information retrieval; Information science; Information systems; Management information systems; Risk management; Emergency management systems; Emergency response; Emergency response systems; Information architectures; Information sharing; Managerial aspects; Maturity model; Semantic descriptions; Emergency services |
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Abstract |
Emergency, situations characterized as high consequence, low probability, and short decision time, create a unique decision-making environment that must be conscientiously supported. Historically, one of the techniques business has used to improve complex processes is a maturity model. Organizations should create the capabilities to react to information sharing needs in advance, not react an ad hoc manner to the information crisis. Based on the IT-Capability Maturity Framework (IT-CMF), we detailed some aspects of this model from an information architectural perspective to examine a country wide emergency service. Although information system and information technology (ISIT) have been emphasized in emergency management system, architectural aspects- a structure emphasized semantic description however have been of limited considerations. We propose a framework to analyzing architectural aspects for information sharing that can help improve emergency response system. The framework is discussed and exemplified with a case study. We conclude that the proposed framework provides a deeper understanding of information in use from technical and managerial aspects during emergency response. Guideline for further improvement will be the focus in our future work. |
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Address |
Dublin City University, Ireland |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
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Track |
Interoperability and Standards |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
1114 |
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Author |
Gaia Trecarichi; Veronica Rizzi; Lorenzino Vaccari; Maurizio Marchese; Paolo Besana |
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Title |
Open Knowledge at work: Exploring centralized and decentralized information gathering in emergency contexts |
Type |
Conference Article |
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Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
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Volume |
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Issue |
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Pages |
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Keywords |
Information management; Information systems; Agent based; Crisis management; Interaction model; Knowledge-sharing; P2P network; Process coordination; Architecture |
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Abstract |
Real-world experience teaches us that to manage emergencies, efficient crisis response coordination is crucial. ICT infrastructures are effective in supporting the people involved in such contexts, by supporting effective ways of interaction. They also should provide innovative means of communication and information management. At present, centralized architectures are mostly used for this purpose; however, alternative infrastructures based on the use of distributed information sources, are currently being explored, studied and analyzed. This paper aims at investigating the capability of a novel approach (developed within the European project OpenKnowledge1) to support both centralized and decentralized architectures for information gathering. For this purpose, we developed an agent-based e-Response simulation environment fully integrated with the OpenKnowledge infrastructure and through which existing emergency plans are modelled and simulated. Preliminary results show the OpenKnowledge capability of supporting the two afore-mentioned architectures and, under ideal assumptions, a comparable performance in both cases. |
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Address |
University of Trento, Italy; University of Edinburgh, United Kingdom |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
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Track |
Intelligent Systems |
Expedition |
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Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
1016 |
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Author |
Louis-Marie Ngamassi Tchouakeu; Carleen Maitland; Andrea H. Tapia; Kang Zhao; Kartikeya Bajpai |
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Title |
Assessing humanitarian inter-organizational network effectiveness: The case of GlobalSympoNet |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Volume |
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Issue |
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Pages |
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Keywords |
Information management; Social networking (online); Inter-organizational network; Network structures; Organizational characteristics; Semi structured interviews; Information systems |
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Abstract |
This paper reports on research in progress. The objective of the study is to assess the effectiveness of multidimensional humanitarian inter-organizational networks. Especially, it investigates how organizational characteristics and network structure properties impact network effectiveness. To this end, the research develops a model of network effectiveness in the humanitarian field, using the case of GlobalSympoNet, a network of organizations/agencies engaged in humanitarian information management and exchange. Data for the research come from a series of three surveys and semi-structured interviews conducted among organizations/agencies members of GlobalSympoNet. Social network analyses are done using UCINET (Borgatti et al., 1999). Some preliminary results are presented here. |
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Address |
College of Information Sciences and Technology, Penn State University, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Humanitarian Challenges |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1000 |
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Author |
Louis-Marie Ngamassi Tchouakeu; Carleen Maitland; Andrea H. Tapia; Kartikeya Bajpai |
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Title |
Humanitarian organizational collaboration: Information technologies as necessary but not sufficient |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Volume |
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Issue |
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Pages |
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Keywords |
Information management; Information systems; Information technology; Collaboration decision; Collaborative process; Humanitarian relief; Interorganizational collaboration; Organizational collaboration; Semi structured interviews; Theoretical approach; Three categories; Societies and institutions |
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Abstract |
Organizations in the humanitarian relief field increasingly need to look outside their own boundaries and engage in a significant level of inter-organizational collaboration. In studying collaborative processes in the nonprofit context, researchers have used different theoretical approaches to investigate the motivations behind why organizations collaborate. Although these studies have contributed to shed some lights on these collaborative mechanisms, little is still known about the main factors that influence the decision of humanitarian organizations to engage into collaboration especially with regards to the implications of information technologies. In this paper, we explore factors for collaboration among members of the GlobalSympoNet, a network of organizations engaged in humanitarian information management. We analyze data collected through nineteen semi-structured interviews. We identified seven factors that could be grouped into three categories including structural, behavioral and organizational. Our findings also suggest that information technologies alone are not enough to motivate and maintain long lasting collaboration. |
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Address |
Penn State University, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
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Track |
Humanitarian Challenges |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
999 |
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Author |
Massimiliano Tarquini; Maurizio Morgano |
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Title |
Ethical challenges of participatory sensing for crisis information management |
Type |
Conference Article |
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Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
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Volume |
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Issue |
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Pages |
421-425 |
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Keywords |
Information management; Information systems; Mobile devices; Philosophical aspects; Search engines; Social networking (online); Virtual reality; Web services; Ethical problems; Open datum; Participatory Sensing; Real-time searches; Social search; Digital storage |
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Abstract |
“Participatory Sensing is an approach to data collection and interpretation in which individuals, acting alone or in groups, use their personal mobile devices and web services to systematically explore interesting aspects of their worlds ranging from health to culture.”[ http://www.mobilizingcs.org/about/participatory-sensing] Data from the physical world of sensors and the virtual world of social networks and Linked Data can be combined into interesting high-level information. Sensor data can assist in localized information retrieval by giving the search engine direct access to events happening locally in the real world. Participatory sensing enables individuals and communities to collect and share granular, accurate data about a particular area. This paper describes work in progress within the FP7 EU-funded project SMART project to develop a multimedia search engine over content and information streaming from both the physical world and the Internet. We will identify some ethical problems regarding the use and storage of such data. |
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Address |
S3Log, Italy |
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Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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Track |
Emergency Management Information Systems |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
995 |
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Author |
Andrea H. Tapia; Kathleen A. Moore; Nichloas J. Johnson |
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Title |
Beyond the trustworthy tweet: A deeper understanding of microblogged data use by disaster response and humanitarian relief organizations |
Type |
Conference Article |
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Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
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Volume |
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Issue |
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Pages |
770-779 |
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Keywords |
Disasters; Information management; Information systems; Societies and institutions; Humanitarian; Microblogging; Ngo; Relief; Trust; Twitter; Emergency services |
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Abstract |
In this paper we present findings from interviews conducted with representatives from large international disaster response organizations concerning their use of social media data in crisis response. We present findings in which the barriers to use by responding organizations have gone beyond simple discussions of trustworthiness to that of more operational issues rather than mere data quality. We argue that the landscape of the use of microblogged data in crisis response is varied, with pockets of use and acceptance among organizations. We found that microblogged data is useful to responders in situations where information is limited, such as at the beginning of an emergency response effort, and when the risks of ignoring an accurate response outweigh the risks of acting on an incorrect one. In some situations, such as search and rescue operations, microblogged data may never meet the standards of quality required. In others, such as resource and supply management, microblogging data could be useful as long as it is appropriately verified and classified. |
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Address |
College of Information Sciences and Technology, Penn State University, United States |
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Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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Track |
Social Media |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
993 |
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Author |
Jeannette N. Sutton; Emma S. Spiro; Sean M. Fitzhugh; Britta Johnson; Ben Gibson; Carter T. Butts |
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Title |
Terse message amplification in the Boston bombing response |
Type |
Conference Article |
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Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
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Volume |
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Issue |
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Pages |
612-621 |
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Keywords |
Information systems; Terrorism; Counter-terrorism operations; Criminal investigation; Improvised explosive devices; National incident management systems; Public information; Terse messaging; Twitter; Urban environments; Information management |
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Abstract |
On the morning of April 15, 2013, an Improvised Explosive Device (IED) was detonated near the finish line of the Boston Marathon, resulting in a large number of casualties. This generated a week-long response under the US National Incident Management System. In this paper, we examine online, terse messages broadcast by responding organizations and their amplification by other official entities via retransmission. Content analysis of official messages shows strong similarities with posting patterns previously observed in response to natural hazards, with the primary exception of themes related to the criminal investigation, suggesting a possible revision of guidelines for public information in light of the needs arising from extended counterterrorism operations undertaken in an urban environment. Network analysis demonstrates message posting and amplification were dominated by local actors, underscoring the importance of local readiness for management of official public information activities in the context of extremely high-profile events. |
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Address |
Trauma, Health and Hazards Center, University of Colorado, United States; Department of Sociology, University of California, United States; Department of Sociology, Institute for Mathematical Behavioral Sciences, University of California, United States |
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Corporate Author |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
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Track |
Social Media in Crisis Response and Management |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
|
Approved |
no |
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Call Number |
|
Serial |
986 |
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Author |
Min Song; Peishih Chang |
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Title |
Automatic extraction of abbreviation for emergency management websites |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
93-100 |
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Keywords |
Civil defense; Disasters; Extraction; Information systems; Risk management; Websites; Acronyms and abbreviations; Automatically generated; Emergency management; Emergency preparedness; Information structures; Text analysis; Training and education; Web Mining; Information management |
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Abstract |
In this paper we present a novel approach to reduce information proliferation and aid better information structure by automatically generating extraction of abbreviation for emergency management websites. 5.7 Giga Byte web data from 624 emergency management related web sites is collected and a list of acronyms is automatically generated by proposed system (AbbrevExtractor). Being the first attempt of applying abbreviation extraction to the field, this work is expected to provide comprehensive and timely information for emergency management communities in emergency preparedness, training and education. Future work is likely to involve more data collection and intelligent text analysis for dynamically maintaining and updating the list of acronyms and abbreviations. |
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Address |
New Jersey Institute of Technology, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
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Track |
Methods for Mitigating Information Overload |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
|
Approved |
no |
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Call Number |
|
Serial |
965 |
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Author |
Robert Soden; Nama Budhathoki; Leysia Palen |
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Title |
Resilience-building and the crisis informatics agenda: Lessons learned from open cities Kathmandu |
Type |
Conference Article |
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Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
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Volume |
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Issue |
|
Pages |
339-348 |
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Keywords |
Information management; Information systems; Action research; Crisis informatics; Geo-spatial data; Open datum; Openstreetmap; Participatory design; Resilience; Information science |
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Abstract |
Information systems that support crisis responders and disaster risk management efforts are complex sociotechnical phenomena comprised of human capacities and relationships, data and software tools. Research in crisis informatics has highlighted the ways in which emergent groups of digital volunteers, or volunteer technical communities, have mobilized during disaster events to support information management efforts. This paper describes an action research project to support the creation of an ex ante volunteer technical community from among the potentially affected population in Kathmandu, Nepal, one of the most seismically at-risk cities in the world. In exploring this case, we argue that projects that attempt to create local open data ecosystems can be valuable but require investment in their design, execution and on-going maintenance. |
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Address |
Computer Science, Project EPIC, University of Colorado Boulder, United States; Kathmandu Living Labs, Nepal |
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Corporate Author |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
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Track |
Humanitarian Information Systems |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
964 |
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Author |
Nancy Shank; Brian Sokol; Michelle Hayes; Cristina Vetrano |
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Title |
Human services data standards: Current progress and future vision in crisis response |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
352-361 |
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Keywords |
Air; Digital storage; Disaster prevention; Disasters; Information management; Information systems; Standards; Xml; Can; Data standards; Hmis; Homeless; Human services; Information and referral; Interoperability |
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Abstract |
Interorganizational coordination is crucial among human services providers responsible for responding to both personal and widespread crises. Too often, however, agencies providing disaster relief, shelter, and connection to other social service systems operate in information silos. Moreover, organizations that assist the same people may be duplicating services or ineffectively providing services to those in need. In the past, there has been no easy way for human service organizations to share information about clients, resources, and services. Over the last decade, distinct initiatives have begun to standardize data collection, storage, and transmission standards within human service domains. This paper describes several human services standards currently in use or under development in the United States and discusses how each support distinct, yet related, human service information management during disasters. The paper concludes with a call for the development of an overarching human services data interoperability standard. |
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Address |
University of Nebraska Public Policy Center, United States; Abt Assoc., Inc., United States; Cloudburst Group, United States; American Red Cross, United States |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
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Track |
Information Systems for Humanitarian Operations |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
943 |
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Author |
Frederik Schütte; Rubén Casado; Emilio Rubiera |
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Title |
Solving interoperability issues in cross border emergency operations |
Type |
Conference Article |
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Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
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Volume |
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Issue |
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Pages |
370-375 |
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Keywords |
Disasters; Information systems; Interoperability; Management information systems; Ontology; Risk management; Service oriented architecture (SOA); Web services; Cross-border; Emergency operations; International; Mediation; Soa; Information management |
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Abstract |
This paper describes the work that is being done within the EU research project DISASTER to solve interoperability issues in cross-border emergency operations by applying a technical solution that is able to create a common operational picture. To that end a twofold solution is proposed: The development of a common and modular ontology shared by all the stakeholders taking into account different countries cultural, linguistic and legal issues. And, from that point, bearing in mind that most legacy EMSs (Emergency Management Systems) rely on Service-Oriented-Architectures (SOA), the implementation of transparent SOA mediation algorithms compliant with current data formats and existing solutions. That way, a mediation solution is provided by the DISASTER Mediator, which plays the role of gateway for each EMS enabling a communication based in Web Services. In order to avoid a misunderstanding of shared information it is necessary to create a solution that offers more than a plain translation of terms but rather a concept mediation so the corresponding user is able to understand the situation in its own framework of reference. |
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AntwortING Ingenieurbüro PartG, Germany; Treelogic, Spain; Fundación CTIC, Spain |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
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Track |
Emergency Management Information Systems |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
928 |
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Author |
Isuru Samaraweera; Sheran Corera |
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Title |
Sahana victim registries: Effectively track disaster victims |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
17-32 |
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Keywords |
Disaster prevention; Information management; Children; Disaster management; Missing persons; Sahana; Victims; Disasters |
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Abstract |
“Disaster management” a key topic these days due to the enormous amount of disasters occurring all over the world tends to focus mainly on the individuals victimized as human lives and living conditions are in jeopardy. During such a disaster scenario there are many different volunteer organizations and volunteers willing to support victims but due to the lack of robust and reliable human computer systems developed for responding and managing disaster aftermaths the efficiency tends to suffer thus crushing down the volunteer efforts drastically. So developing an effective disaster management solution is vital and a computerized registry that captures and handles information on disaster victims can be called the heart of the system due to the significant bearing it has on human lives. Thus one could say that disaster victim registries have a higher significance in a disaster management context. Due to this reason, three such registries have been developed and integrated into the Sahana Disaster Management System namely the Disaster Victim Registry, Missing Person Registry and the Children Registry. |
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Address |
Lanka Software Foundation, Sri Lanka |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
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Track |
HOPS |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
906 |
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