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	Author	Louis-Francis Pau; Peter Simonsen
	Title	Emergency messaging to general public via public wireless networks			Type	Conference Article
	Year	2008	Publication	Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2008
	Volume		Issue		Pages	3-11
	Keywords	Economic and social effects; Information systems; Wireless networks; Denmark; Emergency; Emergency situation; Emergency warnings; End user requirements; Mobile penetrations; Short messaging service; Sms; Message passing
	Abstract	Warnings to the broad population in an emergency situation, irrespective of location and condition, is a public policy responsibility. Public wireless networks offer now the opportunity to deliver emergency warnings in this way with explanations, because in many countries the mobile penetration rates and coverage are higher than any other access form. The paper summarizes the analysis of the selection process between Short messaging services (SMS) and Cell Broadcast (CB) messaging in the context of Denmark based on end user requirements, stakeholder roles and case-based analysis. It demonstrates the many technical, cost-benefit and other trade-offs needed in supporting the population now with a dependable and wide-spread technology. This research is the basis for a national policy.
	Address	Rotterdam School of Management and Copenhagen Business School, Netherlands; Accenture Denmark AS, Denmark
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Washington, DC	Editor	F. Fiedrich, B. Van de Walle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780615206974	Medium
	Track	Communication Systems and Technologies for Crisis and Disaster Response	Expedition		Conference	5th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	833
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	Author	Adam Flizikowski; Witold Holubowicz; Anna Stachowicz; Laura Hokkanen; Taina Kurki; Nina Päivinen; Thomas Delavallade
	Title	Social media in crisis management – The iSAR+ project survey			Type	Conference Article
	Year	2014	Publication	ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2014
	Volume		Issue		Pages	707-711
	Keywords	Disaster prevention; Information systems; Mobile telecommunication systems; Risk management; Citizens; Crisis management; Disaster relief; Social media; User requirements; Surveys
	Abstract	Social media together with still growing social media communities has become a powerful and promising solution in crisis and emergency management. Previous crisis events have proved that social media and mobile technologies used by citizens (widely) and public services (to some extent) have contributed to the post-crisis relief efforts. The iSAR+ EU FP7 project aims at providing solutions empowering citizens and PPDR (Public Protection and Disaster Relief) organizations in online and mobile communications for the purpose of crisis management especially in search and rescue operations. This paper presents the results of survey aiming at identification of preliminary end-user requirements in the close interworking with end-users across Europe.
	Address	University of Technology and Life Sciences Poland, Poland; ITTI Ltd., Poland; Emergency Services College, Finland; University of Eastern Finland, Finland; Thales, France
	Corporate Author				Thesis
	Publisher	The Pennsylvania State University	Place of Publication	University Park, PA	Editor	S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780692211946	Medium
	Track	Social Media in Crisis Response and Management	Expedition		Conference	11th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	499
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	Author	Beibei Hu; Jan Hidders; Philipp Cimiano
	Title	Towards context-based information delivery to police officers: A questionnaire-based requirements elicitation study			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Information systems; Law enforcement; Mobile agents; Requirements engineering; Surveys; Systems analysis; Context-aware systems; Context-based information; Crisis management; Crisis situations; Information requirement; Mobile users; Police officers; Requirements elicitation; Information management
	Abstract	In the area of information system design, the development of context-aware systems which can provide relevant information in a context-driven fashion to support mobile users in crisis management tasks represents a great challenge. Motivated by the fact that police officers are often overwhelmed by too much information, the goal of the MOSAIC project (a multi-officer system of agents for informed crisis control) is to support mobile police officers by a system which delivers contextualized information that is relevant to the task at hand. In order to elicit the information requirements of police officers who are involved in crisis situations, a questionnaire-based requirements elicitation study has been carried out in the context of the work described here. The results mainly shed light on the situation-specific information requirements of police officers in certain scenarios. The design requirements that follow from our study have clearly the potential to guide the design of context-based information delivery systems for users involved in critical situations such as the police officers we target. Our findings thus offer an important contribution to the field of information system design for crisis management.
	Address	Delft University of Technology, Netherlands; Semantic Computing Group, CITEC, Universität Bielefeld, Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Special Session: Response Information Systems Requirement Engineering and Evaluation	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	598
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	Author	Bo Andersson; Jonas Hedman
	Title	Issues in the development of a mobile based communication platform for the swedish police force and appointed security guards			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	181-187
	Keywords	Cellular telephones; Civil defense; Disasters; E-learning; Law enforcement; Management information systems; Mobile phones; Risk management; Standards; Communication platforms; Emergency management; Information systems development; Learning experiences; Legal requirements; Mobile-based; Multimedia messages; National standard; Interoperability
	Abstract	This paper presents the learning experiences from the development of a mobile-based communication platform, called OrdningsVaktsCentralen (OVC). OVC can be translated to Security Guard Central. OVC is designed to enable the Swedish Police Force (SPF) to comply with new legal requirements and enhance their collaboration with Appointed Security Guards (ASG). The focus of this paper is on the early phases of development; in particular on the specific technical issues such as interoperability and standards used in the development of mobile based systems. The learning experiences are as follows: firstly, when developing mobile based systems we suggest and recommend that the analysis phase should be enhanced and it should address the interoperability between mobile phones on one hand and operators on the other hand. Secondly, global and national standards, such as the MMS7 for sending multi-media messages, are not always standardized. It seems that operators and mobile phone manufacturers make minor alterations and interpretations of the standard and thereby some of the benefits found in standards disappear. Thirdly, mobile based communication platforms have a large potential for contributing to the field of emergency management information systems since they can be based on open and nationally accepted standards.
	Address	Department of Informatics, School of Management, Lund University, Sweden
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	COMMUNICATION CHALLENGES IN EMERGENCY RESPONSE	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	265
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	Author	Bruna Diirr; Vânia de Oliveira Neves; Marcus Vinícius Vasconcelos de Almeida Cunha; Ana Beatriz Kapps dos Reis; Jairo Francisco de Souza
	Title	Software Requirements for Disaster Management Systems			Type	Conference Article
	Year	2021	Publication	ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2021
	Volume		Issue		Pages	1042-1054
	Keywords	Software Requirements, Systematic Literature Mapping, Repository Mining, Disaster Management Systems
	Abstract	Disasters are a major global problem and a serious threat to sustainable development. In this context, the development of disaster management systems becomes a complex activity, both due to the unpredictability of the events to be treated and the difficulty in extracting or identifying these systems users' needs (requirements). This study aims to understand the requirements usually elicited for disaster management systems and how such requirements are identified. Thus, a systematic mapping of literature (SM) and an open-source repository mining (RM) were performed. Results bring benefits both to academics and practitioners, as detail several characteristics of disaster management systems that could assist these systems development and decision-making, besides providing inputs to guide further research.
	Address	Universidade Federal do Estado do Rio de Janeiro; Universidade Federal Fluminense; Universidade Federal de Juiz de Fora; Universidade Federal de Juiz de Fora; Federal University of Juiz de Fora
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-61-5	ISBN		Medium
	Track	Other	Expedition		Conference	18th International Conference on Information Systems for Crisis Response and Management
	Notes	bruna.diirr@uniriotec.br			Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2395
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	Author	Catherine Lowry Campbell; Bartel A. Van De Walle; Fadi P. Deek
	Title	Asynchronous negotiation and collaboration of software requirements for an emergency response information system: An empirical investigation			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	5-11
	Keywords	Groupware; Information systems; Requirements engineering; Software engineering; Asynchronous communication; Collaborative softwares; Emergency Response Information Systems; Negotiation support; Software requirements; Emergency services
	Abstract	Negotiation and collaboration during the requirements stage of the software engineering process are fundamental to developing successful software products. Groups of stakeholders work together to come to agreement on the most important requirements to be sent forward for implementation. Distributed software engineering is becoming the norm rather than the exception, yet the requirements elicitation and definition process is normally conducted face to face. This paper describes an empirical study to investigate the relationship between structured task and specified negotiation steps within an asynchronous environment. The results reveal that these structures can have a positive impact on solution quality but a negative impact on process satisfaction, although following a negotiation sequence and task structure can help asynchronous groups come to agreement faster. Details of the experimental procedures, statistical analysis, and discussion of the results of the experiment are presented, as are suggestions for improving this work and a plan for future research.
	Address	New Jersey Institute of Technology, United States; Tilburg University, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	INFORMATION SYSTEMS DESIGN	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	364
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	Author	Catherine Lowry Campbell; Fadi Deek; Murray Turoff; Bartel A. Van De Walle
	Title	Measuring consensus and conflict among stakeholders in emergency response information system requirements negotiations			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	121-126
	Keywords	Information systems; Requirements engineering; Asynchronous negotiations; Emergency Response Information Systems; Preference models; Software requirements; Stakeholder preferences; Emergency services
	Abstract	This paper introduces the experimental design we developed for the analysis of asynchronous negotiations among five different stakeholders as they work towards consensus on the functional system requirements that are needed for a common emergency response information system. We present three analytical preference models to measure the evolving consensus and conflict among the stakeholders as they modify their preferences during the negotiation. We illustrate the use of these techniques for obtaining a detailed understanding of the negotiation dynamics among the stakeholders. Â© Proceedings ISCRAM 2004.
	Address	Information Systems Department, New Jersey Institute of Technology, Newark NJ, United States; Department of Information Systems and Management, Tilburg University, Tilburg, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Stakeholders and Cooperation	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	87
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	Author	Erica Gralla; Jarrod Goentzel; Bartel Van de Walle
	Title	Understanding the information needs of field-based decision-makers in humanitarian response to sudden onset disasters			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	decision making; humanitarian response; information requirements
	Abstract	The development and spread of new technology and the internet has opened a new world of possibilities to gather data and create information in a crisis. However, it is not clear which information field managers require to make the best possible decisions. As a result, it is difficult for volunteers, technology developers, and others, to collect and analyze data that results in information that is accessible and actionable for decision makers. To understand the information requirements of humanitarian responders, a workshop was conducted, bringing together eighteen experienced humanitarian responders. The results of the workshop include preliminary frameworks for decisions and information requirements that are common during the initial phases of a sudden onset disaster. These frameworks will help volunteer and technical communities to understand the information field decision-makers require to make the best possible decisions.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Decision Support Systems	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1286
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	Author	Gesine Hofinger; Robert Zinke; Laura Künzer
	Title	Psychological requirements for crisis and emergency decision-support systems for public transport control centers			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Application programs; Artificial intelligence; Control rooms (power plants); Decision support systems; Employment; Information systems; Control center; Crisis management; Emergency situation; Industrial logistics; Production process; Public transportation; Requirements analysis; Software applications; Mass transportation
	Abstract	Control center staff is used to working with software applications for e.g. surveillance of production processes, for controlling and timing of industrial logistics, and for recording and filing incidents and actions. Yet, decision-support systems for emergency situations pose additional demands on employees in this domain. This paper reports first findings for psychological requirements for decision support systems in the rise of emergencies as identified in a federal German research project in the domain of public transportation. In control centers both the humans on duty who have to intervene during an emergency, and the technical system which provides decision-alternatives for supporting the action are considered. Based on findings of the project, psychological, technical and organizational requirements identified in interviews, observations, document analysis and additional relevant literature are generalized.
	Address	University of Jena, Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	User Centred Design Process for EMIS	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	588
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	Author	Glenn I. Hawe; Graham Coates; Duncan T. Wilson; Roger S. Crouch
	Title	Design decisions in the development of an agent-based simulation for large-scale emergency response			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Application programs; Information systems; Software agents; User interfaces; Virtual reality; Agent based simulation; Agent behavior; Application requirements; Design decisions; Emergency response; Geographical area; Large-scale emergency; Visual user interfaces; Emergency services
	Abstract	As part of ongoing research into optimizing the response to large-scale emergencies, an agent-based simulation (ABS) is being developed to evaluate different rescue plans in silico. During the development of this software, decisions regarding its design have been required in order to best satisfy the following specific application requirements: (1) the construction of a sufficiently detailed virtual environment, representing a real geographical area; (2) the programming of a wide variety of agent behaviors using a minimal amount of code; (3) the computational handling of the “large-scale” nature of the emergency; and (4) the presentation of a highly visual user interface, to encourage and facilitate use of the software by practitioners involved in the project. This paper discusses the decisions made in each of these areas, including the novel use of policy-based class design to efficiently program agents. Future developments planned for the software are also outlined.
	Address	School of Engineering and Computing Sciences, Durham University, Durham, United Kingdom
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Intelligent Systems	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	563
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	Author	Guruprasad Airy; Tracy Mullen; John Yen
	Title	Market based adaptive resource allocation for distributed rescue teams			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Information systems; Planning; Adaptive resource allocations; Combinatorial auction; Limited information; Multi agent; Multi-agent planning; Resource assignment; Resource requirements; System's performance; Resource allocation
	Abstract	The dynamic nature of real-world rescue scenarios (e.g., military, emergency first response, hurricane relief) requires constant reevaluation of resource assignments. New events can trigger additional resource requirements generating conflicts about how to reassign resources across tasks in an emerging crisis. Reallocation is further complicated as some resources are synergistic (i.e., helicopter and pilot) and many distributed rescue teams have limited information about other teams' status. We show how integrating a team-based multi-agent planning system with standard combinatorial auction methods to dynamically re-allocate resources can maximize overall rescue utility while providing for graceful managed degradation under conditions of extreme stress. The key innovation of our approach is that we explicitly provide a framework that incorporates the costs involved in dynamically switching resources from one task to another. We compare our system's performance against two other approaches.
	Address	Pennsylvania State University, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Intelligent Systems	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	259
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	Author	Jaco Appelman; Elisabeth A. M. Van De Kar; Mariëlle Hengst-Bruggeling; Josine Van De Ven; Paul Burghardt
	Title	A service elicitation process for crisis management technologies			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	352-361
	Keywords	Information systems; Requirements engineering; Crisis management; Design Methodology; Gss; Service elicitation; Technological applications; User groups; Design
	Abstract	New information technological applications, that aim to support better professional responses to incidents and crises' are being developed at an increasing rate. We observe in almost any disaster that actions by civilians also contribute substantially to alleviation of the effects of a crisis. We are largely unaware what crisis management services would be of use to civilians under these particular circumstances; just as it is difficult for users to specify requirements for services based on novel technologies. These insights guided the design of a service elicitation approach that can be repeatedly used for different user groups. In this paper we introduce a design methodology and discuss outcomes of a first test-session. We reflect in the conclusions on improvements to the design.
	Address	Delft University of Technology, Netherlands; Delft University of Technology and TNO, Netherlands; TNO and DECIS-lab, Netherlands; DECIS-lab, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	RESEARCH METHODS IN CRISIS DECISION MAKING	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	269
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	Author	Jan Martin Jansen; Bas Lijnse; Rinus Plasmeijer
	Title	Towards dynamic workflow support for crisis management			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Functional programming; Information systems; Management information systems; Work simplification; Crisis response operation; Crisis response systems; Dynamic workflow; Functional programming technique; ITask system; Process support technologies; Requirements discussion; Workflow management systems; Information management
	Abstract	Current process support technology for crisis management is often limited to either sharing of information or hard-coded process support through dedicated systems. Workflow management systems have the potential to improve crisis response operations by automating coordination aspects. Unfortunately most contemporary systems can only support static workflows, hence yielding inflexible support systems. Recent work on the use of functional programming techniques for workflow modeling has led to the development of the iTask system. It uses function combination to model dynamic data-driven processes and generates executable workflow support systems. Because of its focus on dynamic processes it appears promising for development of flexible crisis response systems. In this paper we present an initial discussion of the potential of the iTask system for crisis management applications. We give an overview of the iTask system, and discuss to what extent it meets the requirements of the crisis management domain.
	Address	Netherlands Defense Academy, Netherlands; Radboud University, Netherlands Defense Academy, Nijmegen, Netherlands; Radboud University, Nijmegen, Netherlands
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Open Track	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	619
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	Author	Jan Rudinsky; Ebba Thora Hvannberg
	Title	Consolidating requirements analysis models for a crisis management training simulator			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Consolidation; Information systems; Management information systems; Requirements engineering; Contextual design; Crisis incident types; Crisis management; Crisis management systems; Model consolidation; Requirements; Requirements analysis; Requirements elicitation; Simulators
	Abstract	This paper presents a requirements model of the activities of the response phase of a crisis management simulator. The model was constructed based on three types of incidents in three different countries, and it derives from extensive requirements elicitations in meetings, field visits and workshops with a broad range of stakeholders from multiple agencies. A second contribution of the paper is the application of work model consolidation and lessons learned therefrom. A third contribution of the paper is an analysis of the similarities and differences of three different crisis management systems in the transport sector in three different European countries.
	Address	University of Iceland, Iceland
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Command and Control Studies	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	897
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	Author	Jennifer Mathieu; Mark Pfaff; Gary L. Klein; Jill L. Drury; Michael Geodecke; John James; Paula Mahoney; Georgiy Bobashev
	Title	Tactical robust decision-making methodology: Effect of disease spread model fidelity on option awareness			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Computer simulation; Information systems; Agent-based model; Computational time; Courses of action; Equation models; Information technology systems; Integration requirements; Model and simulation; Operational environments; Decision making
	Abstract	We demonstrate a method of validating the utility of simpler, more agile models for supporting tactical robust decision making. The key is a focus on the decision space rather than the situation space in decision making under deep uncertainty. Whereas the situation space is characterized by facts about the operational environment, the decision space is characterized by a comparison of the options for action. To visualize the range of options available, we can use computer models to generate the distribution of plausible consequences for each decision option. If we can avoid needless detail in these models, we can save computational time and enable more tactical decision-making, which will in turn contribute to more efficient Information Technology systems. We show how simpler low fidelity, low precision models can be proved to be sufficient to support the decision maker. This is a pioneering application of exploratory modeling to address the human-computer integration requirements of tactical robust decision making.
	Address	MITRE Corporation, United States; Indiana University, Indianapolis, United States; RTI International, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Planning, Foresight and/or Risk Analysis	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	747
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	Author	Jozef Ristvej.; Tomas Lovecek; Katarína Kampova
	Title	ESEC portal as a tool for improvement of security focused studies			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Education process; Educational systems; Esec; In-process; Labor markets; Practical requirements; Quality of education; Security; Education
	Abstract	This article describes progress within a project approved by The Education, Audiovisual and Culture Executive Agency (EACEA) in period from 10/2009 until 10/2012. The EACEA is responsible for the management of certain parts of the EU's programmes in the fields of education, culture and audiovisual. The idea of the eSEC project originated from the social requirement to increase the quality of education in the field of Security. The fault of the current educational systems is common detachment of the taught theory form the real practical requirements. That is the reason why it is necessary to focus more on the way in which the participants of education process can be prepared for the challenges which emerges from the labor market, which competencies are required and how it would be possible to link the educational systems of various institutions most efficiently. Therefore, the aim of our project eSEC is to develop and increase the competencies of students, pedagogues and research personnel working in the field of security, but even the expert public within the EU and the world. To achieve these objectives, an electronic portal eSEC is in process of development. Â© 2012 ISCRAM.
	Address	University of Å½ilina, Slovakia
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Education and Training	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	195
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	Author	Kristine Steen-Tveit
	Title	Identifying Information Requirements for Improving the Common Operational Picture in Multi-Agency Operations			Type	Conference Article
	Year	2020	Publication	ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2020
	Volume		Issue		Pages	252-263
	Keywords	Situational Awareness, Common Operational Picture, Information Sharing, Common Information Requirements, Multi-Agency Emergency Operations.
	Abstract	While there exists a considerable body of literature on the importance of a common operational picture (COP) in multi-agency emergency operations, the COP concept itself still lacks a univocal definition. Despite the lack of consensus regarding the mechanisms underlying the COP, the literature implies a level of consistency in the focus on sharing critical information. Based on interviews with Norwegian emergency management stakeholders, this study investigates common information requirements for emergency management services and presents an example of a framework for structuring the sharing of critical information and building a COP. Termed 'the window report', this framework is used among emergency stakeholders in Norway and Sweden. The study identified eight common information requirement categories for managing extreme weather scenarios. With a focus on common information needs and a process for structured information sharing, future strategic emergency management planning might take a more holistic perspective on cross-sectoral operations than in current practice.
	Address	Centre for Integrated Emergency Management, University of Agder
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Amanda Hughes; Fiona McNeill; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-27-25	ISBN	2411-3411	Medium
	Track	Command & Control Studies	Expedition		Conference	17th International Conference on Information Systems for Crisis Response and Management
	Notes	kristine.steen-tveit@uia.no			Approved	no
	Call Number				Serial	2226
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	Author	Laura Montells; Susana Montero; Paloma Díaz; Ignacio Aedo; Jorge De Castro
	Title	SIGAME: Web-based System for resources management on emergencies			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	1-5
	Keywords	Information management; Information systems; Supply chains; Design Patterns; Disaster mitigation; National cooperation; Organizational diversity; Political implications; Requirements; User centered design methods; Web-based applications; World Wide Web
	Abstract	This paper describes SIGAME, a web-based application for national cooperation in case of disaster. The main motivation of SIGAME is to provide a quick, flexible, reliable, many-to-many, updated communication channel for improving and coordinating the response of assistance suppliers (located at several territories) when an emergency occurs. In order to make communication as efficient as possible and taking into account the organizational diversities of the suppliers, the political implication and the characteristics of the future users, a user centered design method for web-based interactive systems seems to be the best solution for attending the designer through the different phases and products of the design process. In particular, we will focus on the techniques used both to involve stakeholders in the design and to collect requirements.
	Address	Laboratorio DEI, Dpto de Informática Universidad Carlos III de Madrid, Spain; Dirección General de Protección Civil y Emergencias, Spain
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	Position and Research in Progress Papers	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	782
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	Author	Marc van den Homberg; Jannis Visser; Maarten van der Veen
	Title	Unpacking Data Preparedness from a humanitarian prioritization perspective: towards an assessment framework at subnational level			Type
	Year	2017	Publication	Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2017
	Volume		Issue		Pages	2-13
	Keywords	Data preparedness; humanitarian response; information requirements
	Abstract	All too often the collection as well as analysis of data for humanitarian response only starts once a disaster hits. This paper proposes a framework to assess Data Preparedness on five dimensions: Data Sets, Data Services and Tooling, Data Governance, Data Literacy, and Networked Organizations for Data. We demonstrate for one dimension, i.e. Data Sets, how it can be quantified. First step is to determine which Data Sets must be collected before a disaster strikes so that as many as possible decision-makers' information needs are covered. Subsequently, a Data Sets Preparedness Index can be calculated based on Completeness, Recency and Accuracy & Reliability. We tested the index for Malawi and The Philippines and show how it can be used to direct data collection and determine when data analysis for e.g. predicting severity becomes meaningful. The index can be modified for reporting on global policies such as the Sustainable Development Goals.
	Address	510.global, Netherlands Red Cross
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Albi, France	Editor	Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Population and Priority Needs in a Limited Access Crisis	Expedition		Conference	14th International Conference on Information Systems for Crisis Response And Management
	Notes				Approved	no
	Call Number				Serial	1995
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	Author	Martin Frassl; Michael Lichtenstern; Mohammed Khider; Michael Angermann
	Title	Developing a system for information management in disaster relief – Methodology and requirements			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Disasters; Information management; Information systems; Assessment; Civil protection; Disaster management; Requirements; Situation awareness; Disaster prevention
	Abstract	This paper discusses our ongoing work on a system for collecting, managing and distributing relevant information in disaster relief operations. It describes the background and conditions under which the system is being developed and employed. We present our methodology, the requirements and current functionality of the system and the lessons learned in exercises and training, involving a large number of international disaster management experts. We found that the viability of this kind of tool is determined by three main factors, namely reliability, usability and frugality. The system has gone through many prototype iterations and has matured towards becoming operational in a specific type of mission, i.e. assessment missions for large scale natural and man-made disasters. This paper aims at making a wider audience of disaster management experts aware of that system and the support it may provide to their work. Other researchers and developers may find our experience useful for creating systems in similar domains.
	Address	German Aerospace Center (DLR), Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Geo-Information Support	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	509
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	Author	Milica Stojmenovic; Cathy Dudek; Patrick Noonan; Bruce Tsuji; Devjani Sen; Gitte Lindgaard
	Title	Identifying user requirements for a CBRNE management system: A comparison of data analysis methods			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Artificial intelligence; Chemicals; Decision support systems; Information systems; Social networking (online); Biological; Content analysis; Explosive events; Observational method; Radiological; User requirements; Chemical analysis
	Abstract	The purpose of this paper was to identify an effective user-requirements data analysis method for informing the design of a Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) management decision support system. Data were collected from a large simulation involving medical, police, hazmat/firefighters and subjected to three different kinds of analysis methods: Social Network Analysis, Content Analysis, and Observational Analysis. While all three methods yielded valuable information, the observational method was by far the best for the present purpose.
	Address	Carleton University, Canada
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Command and Control Studies	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	977
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	Author	Norman Groner; Charles Jennings
	Title	Describing pipeline emergency response communications using situational awareness informational requirements and an informational flow analyses			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Communication; Information systems; Pipelines; Requirements engineering; Safety factor; Decomposition approach; Emergency communication; Emergency response; Emergency response plans; Failure modes and effects analysis; Information flow analysis; Information requirement; Situational awareness; Emergency services
	Abstract	The Christian Regenhard Center for Emergency Response Studies at John Jay College, CUNY, has begun work on developing best practices for hazardous material pipeline emergency response plans. The approach involves modeling a generic goal-based interagency emergency communications system using a two-step process. First, a situational awareness information requirements analysis will describe the informational requirements essential to an effective emergency response. The requirements analysis involves a goal decomposition approach where the information requirements are related to actionable decisions, goals and emergency response roles. Second, an information flow analysis will informational sources and means to provide required information. The same panel of experts will complete both analyses. Once the communications system is described, a separate Delphi group will use a failure modes and effects analysis (FMEA) to estimate the criticality of the components described in the situational awareness requirements and information flow analyses. Â© 2012 ISCRAM.
	Address	John Jay College of Criminal Justice, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	120
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	Author	Philipp Schwarz; Yan Wang; Stephan Lukosch; Heide Lukosch
	Title	Policy Gaming for Humanitarian Missions			Type	Conference Article
	Year	2017	Publication	Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2017
	Volume		Issue		Pages	814-823
	Keywords	simulation game; humanitarian aid; crisis management; requirements elicitation
	Abstract	Aid workers increasingly face risks when working in crisis regions. In order to improve effectiveness and safety of humanitarians, it is of great importance to provide a well thought out real-time socio-technical support. Thus, new policies and innovative technological solutions need to be developed and integrated into humanitarian workflows. For the requirements elicitation process to realize this aspiration, we employ a board game approach that confronts players with situations aid workers experience in the field. From the first game session, we learned that the game is a valuable tool. It raises awareness to important challenges and trade-offs that humanitarians face. In addition, it is an effective catalyst for initiating a discussion on which system requirements are needed. Future work will include an update of the board game as well as sessions with the target group of practitioners to inform the development of a socio-technical system for humanitarian aid work.
	Address	Delft University of Technology
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Albi, France	Editor	Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	New Technologies for Crisis Management	Expedition		Conference	14th International Conference on Information Systems for Crisis Response And Management
	Notes				Approved	no
	Call Number				Serial	2067
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	Author	Rui Chen; Thirumurugan Thiyagarajan; Raghav H. Rao; JinKyu LeeK.
	Title	Design of a FOSS system for flood disaster management			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Design; Disaster prevention; Floods; Open source software; Open systems; Disaster management; Disaster management informations; Flood disaster management; Foss; Information technology solutions; Management tasks; Open source system; System requirements; Disasters
	Abstract	In this paper we study how information technology solutions can be used when disasters strike. This research in progress focuses on flood disasters and it proposes the design for flood disaster management. To increase the utility of the disaster management information system, we follow the free and open source system (FOSS) concept. Informed by the management tasks of flood response, we elaborate the system requirements and key functionalities. The system has received preliminary evaluation by the domain experts and is currently under further development.
	Address	Ball State University, United States; State University of New York, Buffalo, United States; Oklahoma State University, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Special Session: Response Information Systems Requirement Engineering and Evaluation	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	391
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	Author	Starr Roxanne Hiltz; Amanda Hughes; Muhammad Imran; Linda Plotnick; Robert Power; Murray Turoff
	Title	Requirements for Software to Support the use of Social Media in Emergency Management: A Delphi Study			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Social media, emergency management, crisis informatics, software requirements, Delphi method
	Abstract	Social Media contain a wealth of information that could improve the situational awareness of Emergency Managers during a crisis, but many barriers stand in the way. These include information overload, making it impossible to deal with the flood of raw posts, and lack of trust in unverified crowdsourced data. The purpose of this project is to build a communications bridge between emergency responders and technologists who can provide the advances needed to realize social media?s full potential. We are employing a Delphi study survey design, which is a technique for exploring and developing consensus among a group of experts around a particular topic. Participants include emergency managers and technologists with experience in software to support the use of social media in crisis response, from many countries. The topics of the study are described and preliminary, partial results presented for Round 1 of the study, based on 33 responses.
	Address	NJIT, United States of America;Brigham Young U.;Qatar Computing Research Inst.;Commonwealth Scientific and Industrial Research Organisation, Australia
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1906
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