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Author |
Gitte Lindgaard; Devjani Sen; Milica Stojmenovic; Sonny Lundahl; Patrick Noonan; Cathy Dudek; Bruce Tsuji; Donn MacMillan; Peter Seguin |
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Title |
Deriving user requirements for a CBRNE support system |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Keywords |
Information systems; Law enforcement; Probes; CBRNE event; Cognitive ethnographies; Distributed cognition; First responders; Team situation awareness; Human resource management |
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Abstract |
When an adverse event escalates into a criminal investigation, it becomes very difficult to control and combine information into a manageable format. The PROBE project addresses this problem by developing two generations of working prototypes capable of undergoing live field tests and evaluation by a wide-ranging community of CBRNE (Chemical, Biological, Radiological, Nuclear, Explosives) responders. The paper reports the derivation of preliminary user requirements for PROBE based on interviews and observations of a large-scale simulated CBRNE exercise. Five Human-Computer Interaction (HCI) researchers shadowed specialists representing different responder agencies (Emergency Medical Services, police, hazardous materials expert) during the three-hour exercise. Relying on cognitive ethnography, a variant of the concept of distributed cognition, video and audio recordings were merged with notes taken during the exercise and used to derive the preliminary user requirements. The study showed that these could be extracted from a relatively small set of behaviors and different types of utterances made by the active participants in the exercise. The paper concludes with a take-away message for researchers wishing to observe CBRNE exercises in which the command post event management team is collocated. |
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Address |
Carleton University, Ottawa, Canada; Amita Corporation, Ottawa, Canada |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Edition |
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ISSN |
2411-3387 |
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Track |
Human-Computer Interaction |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
708 |
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Author |
Lisette De Koning; Lottie Kuijt-Evers; Nicolet Theunissen; Richelle Van Rijk; Huis In 't Veld, M. |
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Title |
Multidisciplinary cooperation in crisis management teams: A tool to improve team situation awareness |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Issue |
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Pages |
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Keywords |
Information systems; Competencies; Cooperation; Crisis management; Multi-disciplinary teams; Network-centric; Team situation awareness; Human resource management |
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Abstract |
When a crisis occurs, people from different organizations, on different hierarchical levels have to deal with unexpected situations that require coordinated effort. The goal of this research is to improve multidisciplinary cooperation for crisis management teams. We developed a tool, the Multi-mono guide, which helps team members to share information at the right time, with the right person, in the right way. A pre-test post-test intervention experiment was conducted with 8 professional teams to evaluate the effect of the tool on individual competencies, team situation awareness and process satisfaction. The experimental group was more satisfied with the meetings and about the way they shared information. Participants reported that the Multi-mono guide makes them aware of sharing information. We didn't find significant differences for individual competencies and team situation awareness. This is may be because the teams that participated were very experienced. Participants did find the Multi-mono guide useful for trainees. |
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Address |
TNO, Netherlands |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
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Track |
Education and Training |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
434 |
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Author |
Peter Berggren; Björn J.E. Johansson; Nicoletta Baroutsi; Isabelle Turcotte; Sébastien Tremblay |
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Title |
Assessing team focused behaviors in emergency response teams using the shared priorities measure |
Type |
Conference Article |
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Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
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Volume |
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Issue |
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Pages |
130-134 |
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Keywords |
Coherent scattering; Deforestation; Experiments; Information systems; Railroad cars; Method development; Microworld; Performance assessment; Shared priorities; Team behavior; Team situation awareness; Emergency services; Information Retrieval; Rails |
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Abstract |
The purpose of this work in progress paper is to report on the method development of the Shared Priorities measure to include content analysis, as a way of gaining a deeper understanding of team work in crisis/emergency response. An experiment is reported where the performance of six trained teams is compared with the performance of six non-trained teams. The experiment was performed using an emergency response microworld simulation with a forest fire scenario. Dependent measures were simulation performance, the Crew Awareness Rating Scale (CARS), and content analysis. Trained teams performed better and scored higher on measures of team behaviors. |
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Address |
Swedish Defence Research Agency, Sweden; Linköping University, Sweden; Laval University, Canada |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
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Track |
Command and Control Studies |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
309 |
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Author |
Yasir Javed; Tony Norris |
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Title |
Computerized system to enhance situation awareness: Key challenges associated with the design, evaluation, and extension of a prototype |
Type |
Conference Article |
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Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
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Volume |
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Issue |
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Pages |
951-961 |
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Keywords |
Design; Information systems; Risk management; Tsunamis; Computer-based system; Computerized systems; Emergency management; Production environments; Saver; Simulated experiments; Situation awareness; Team situation awareness; Human resource management |
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Abstract |
Successful decision making and task execution in emergency management require appropriate levels of situation awareness (SA). This paper proposes an ontology-based model for the design of a computer-based system, Situation Aware Vigilant Emergency Reasoner (SAVER) that supports the individual, shared and team SA of managers in emergency situations. SAVER is evaluated in simulated experiments that demonstrate the improvements in SA performance. The paper provides a complete description of the SAVER design, implementation, evaluation and its proposed extension from a proof-of-concept to a production environment. |
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Address |
Department of Management Sciences, Institute of Information Technology, COMSATS, Abbottabad, Pakistan; Institute of Information and Mathematical Sciences, Massey University, Auckland, New Zealand |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
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Track |
Open Track |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
623 |
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Author |
Yasir Javed; Tony Norris; David Johnston |
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Title |
Evaluating SAVER: Measuring shared and team situation awareness of emergency decision makers |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Volume |
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Issue |
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Pages |
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Keywords |
Decision making; Information systems; Systems analysis; Decision performance; Emergency; Large-scale emergency; Optimal decision making; Research interests; Safety and efficiencies; Situation awareness; Team situation awareness; Human resource management |
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Abstract |
Large scale emergencies are usually responded to by a team of emergency managers or a number of sub teams for safety and efficiency. Team coordination has attracted considerable research interest, especially from the cognitive, human factors, and ergonomic aspects because shared situation awareness (SSA) and team situation awareness (TSA) of team members are critical for optimal decision making. This paper describes the development of an information system (SAVER) based on SSA and TSA oriented systems design. Validation and evaluation of the implemented design show that decision performance is improved by the SAVER system. © 2012 ISCRAM. |
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Address |
Institute of Information and Mathematical Sciences, Massey University, Auckland, New Zealand; Joint Center of Disaster Research, Massey University, Wellington, New Zealand |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
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Track |
Early Warning and Expert Systems for Disaster Management |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
135 |
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Author |
Yasir Javed; Tony Norris; David Johnston |
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Title |
Ontology-based inference to enhance team situation awareness in emergency management |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Volume |
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Issue |
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Pages |
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Keywords |
Decision making; Information systems; Ontology; Risk management; Semantics; Context; Cooperative tasks; Emergency; Emergency management; Emergency situation; Semantic technologies; Situation awareness; Team situation awareness; Human resource management |
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Abstract |
In this paper, we propose the use of an ontology-based and semantic technologies approach to improving shared situation awareness amongst teams dealing with emergency situations. We have also identified that shared and team situation awareness tends to be viewed only in terms of cooperative task completion and so we have tried to describe their important relationship with team decision making. The applicability of our approaches is demonstrated by a case study of mass evacuation in the case of a tsunami event. We show how ontology can be used to represent context-based situations and how the axioms and rules can improve team situation awareness. |
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Address |
Institute of Information and Mathematical Sciences, Massey University, Auckland, New Zealand; Joint Center of Disaster Research, Massey University, Wellington, New Zealand |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
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Track |
Analytical Information Systems |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
621 |
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