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Author |
Roser Beneito-Montagut; Susan Anson; Duncan Shaw; Christopher Brewster |
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Title |
Governmental social media use for emergency communication |
Type |
Conference Article |
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Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
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Volume |
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Issue |
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Pages |
828-833 |
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Keywords |
Civil defense; Disasters; Information systems; Risk management; Emergency communication; Emergency management; Governmental agency; Information flows; Institutional resilience; Social media; Web 2.0 tools; Societies and institutions |
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Abstract |
The possibility of crowdsourced information, multi-geographical and multi-organisational information flows during emergencies and crises provided by web 2.0 tools are providing emergency management centres with new communication challenges and opportunities. Building on the existing emergency management and social media literature, this article explores how institutions are using and adopting social media for emergency communication. By examining the drivers and barriers of social media adoption in two European governmental agencies dealing with emergencies, the paper aims to establish a framework to examine whether and how institutional resilience could be improved. |
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Address |
Aston Business School, United Kingdom; Warwick Business School, United Kingdom |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
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Track |
Social Media |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
302 |
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Author |
George H. Bressler; Murray E. Jennex; Eric G. Frost |
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Title |
X24 Mexico: Stronger together |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Pages |
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Keywords |
Scheduling; Crisis response; Disaster scenario; Eastern Europe; Self-organize; Social media; Southern California; Web 2.0 tools; Work in progress; Information systems |
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Abstract |
Can populations self-organize a crisis response? This is a work in progress report on Exercise 24, X24, Mexico, a follow up to the first two exercises, X24 and X24 Europe The X24 exercises used a variety of free and low-cost social media and web 2.0 tools to organize, plan, and manage local and international expertise and organizations in the response to a preset disaster scenario. The first X24 focused on Southern California, while the second X24, X24 Europe, focused on the Balkan area of Eastern Europe. These exercises involved over 12,500 participants for X24 while X24 Europe had over 49,000 participants. This paper presents an overview of the recently completed X24 Mexico exercise, as well as the preliminary results. © 2012 ISCRAM. |
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Address |
San Diego State University, United States |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
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Track |
Open Track |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
84 |
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