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Author |
Anthony Charles; Matthieu Lauras; Rolando Tomasini |
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Title |
Learning from previous humanitarian operations, a business process reengineering approach |
Type |
Conference Article |
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Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
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Keywords |
Chains; Information systems; Knowledge management; Supply chains; Technology transfer; Beneficial effects; Business process re-engineering; Enterprise modelling; Field application; Humanitarian logistics; Humanitarian operations; Political climate; Uncertainty and risks; Reengineering |
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Abstract |
Uncertainty and risks are part of humanitarians' daily routine. Most of the time, infrastructures are damaged or non-existent, the political climate is highly volatile, communication means are insufficient, and so on. Therefore, humanitarian organizations often have to find original methods to implement their supply chains. They may also face recurrent problems, that requires them to change the way they operate. And yet, as they lack the time and resources to reflect on the lessons learnt, most of their best practices and issues are neither captured nor communicated. The aim of the study is thus to propose a framework to capitalize humanitarians' knowledge and know-how, to analyze both gaps and best practices and learn from one operation to another. To this end, we propose a framework derived from traditional Enterprise Modelling tools, adapted to fit relief chains' specificities. Field applications are then given to illustrate our approach and its beneficial effects. |
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Université de Toulouse – Mines D'Albi CGI, France; INSEAD, France |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
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Language |
English |
Summary Language |
English |
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ISSN |
2411-3387 |
ISBN |
9789163347153 |
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Track |
Humanitarian Actions and Operations |
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Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Approved |
no |
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Call Number |
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Serial |
384 |
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Author |
Christian Iasio; Ingrid Canovas; Elie Chevillot-Miot; Tendry Randramialala |
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Title |
A New Approach to Structured Processing of Feedback for Discovering and Investigating Interconnections, Cascading Events and Disaster Chains |
Type |
Conference Article |
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Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
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Volume |
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Issue |
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Pages |
285-298 |
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Keywords |
Knowledge management; multiperspectivity; lessons learning; crisis management |
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Abstract |
Post-disaster information processing is relevant for the continuous improvement of operations and the reductionof risks. The current methodologies for post-disaster review suffer from several limitations, which reduce their use as a way of translating narrative in data for qualitative and quantitative analysis. Learning or effective knowledge sharing need a common formalism and method. Ontologies are the reference tool for structuring information in a “coded” data structure. Using the investigation of disaster management during the 2017 hurricane season in the French West Indies within the scope of the ANR “APRIL” project, this contribution introduces a methodology and a tool for providing a graphical representation of experiences for post-disaster review and lessons learning, based on a novel approach to case-based ontology development. |
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Address |
BRGM; LATTS – Université Gustave Eiffel,Marne la Vallée; Institut des Hautes Etudes du Ministère de l’Intérieur; BRGM |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
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Language |
English |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
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Track |
AI and Intelligent Systems for Crises and Risks |
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Conference |
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Notes |
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Approved |
no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
2418 |
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Author |
David Díez; Paloma Díaz; Ignacio Aedo |
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Title |
Virtual communities of practice: Design directions for technology-mediated collaboration in the early warning activity |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Keywords |
Design; Information systems; Virtual reality; Communities of Practice; Crisis management; Design guide; Early warning; Soft knowledge; Knowledge management |
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Abstract |
The performance of early warning activities involves the management of complex situations as uncertainty is common, information is frequently scattered and the number of stakeholders affected is large. In this context, the performance of early warning activities is distinguished by the significance of internalized experience as well as the generalized use of cultural knowledge, internalized domain knowledge and tacit knowledge. A suitable and well-known way to endorse the creation and exchange of this kind of knowledge -usually called soft knowledge- is the application of communities of practitioners. Based on the review of the communities of practice approach, its principles and rationale, this paper proposes a set of design guidelines aimed at addressing the technological design of technological platforms that support the creation, exchange and acquisition of soft knowledge for its application in early warning activities. |
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Computer Science Department, DEI Laboratory, Universidad Carlos III, Spain |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
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Track |
Poster Session |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
447 |
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Author |
Dennis J. King |
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Title |
Humanitarian knowledge management |
Type |
Conference Article |
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Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
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Volume |
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Issue |
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Pages |
291-295 |
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Keywords |
Information systems; Societies and institutions; Complex humanitarian emergencies; Crisis management; Humanitarian assistances; Natural disasters; Knowledge management |
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Abstract |
International complex humanitarian emergencies present numerous challenges to aid organizations trying to manage data, information and knowledge about the situation or event. Humanitarian aid organizations should be able to identify what critical information they need, where to find it, what are the major gaps, and how best to share, present and disseminate this information. These challenges can be addressed through improved knowledge management. The faster and more efficiently humanitarian aid organizations are able to identify, collect, distill, analyze and manage the vast corpus of what they need to know, the more effectively they can plan for and respond to natural disasters and complex emergencies and the more lives are potentially saved. |
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Address |
US Department, State Humanitarian Information Unit, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9076971099 |
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Track |
EARLY WARNING AND RESPONSE: SPECIAL SESSION |
Expedition |
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Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
653 |
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Author |
Dick Ooms; Willem-Jan van den Heuvel; Bartel Van de Walle |
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Title |
A Conceptual Framework for Civil-Military Interaction in Peace Support Operations |
Type |
Conference Article |
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Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
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Pages |
1003-1015 |
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Keywords |
Civil-Military Interaction (CMI), domain modeling, process model, knowledge management, case study. |
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Abstract |
In complex emergencies, civil and military organizations often find themselves being partners in an international effort aimed at peace keeping, humanitarian relief, and development support. Civil and military partners need to exchange information and to cooperate as required. This assumes effective and efficient Civil-Military Interaction (CMI). However, CMI research literature shows that, in practice, this is far from a reality. In particular, our research indicates that deficiencies in knowledge processes and knowledge management within international civil and military organizations contribute to the causes of ineffective and inefficient CMI. Our research aims to investigate the feasibility of developing technical solutions exploiting knowledge engineering, to support fieldworkers in overcoming these CMI problems. As a first step, this paper introduces a Conceptual Framework (CF) that captures reference models of the CMI domain. The CF has been developed to analyze CMI problems and underlying KM deficiencies. It is being illustrated, explored and validated using real-world case studies. |
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Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
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Track |
Open Track |
Expedition |
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Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
2172 |
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Author |
Duco N. Ferro; Jeroen M. Valk; Alfons H. Salden |
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Title |
A robust coalition formation framework for mobile surveillance incident management |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
479-488 |
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Keywords |
Artificial intelligence; Decision support systems; Knowledge management; Robustness (control systems); Security systems; Coalition formations; Coordination; Incident Management; Mobile surveillance; Reconfiguration; Scale-space; Network security |
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Abstract |
Given unexpected incidents on routes of guards that check security objects, like banks, one of the most challenging problems is still how to support improvisation by security personnel in taking decisions to prevent or resolve such incidents. Another as important associated problem is how a security company can naturally take advantage of its existing and novel knowledge about its organizational and ICT infrastructures, and the introduction of a decision support system to help leverage of improvisation by humans. To tackle all this, on the one hand we present a dynamic coalition formation framework that allows the (re)configurations of agents that are associated with joint tasks in situational contexts to be evaluated by appropriate value functions. On the other hand, we present a dynamic scale-space paradigm that allows a security company to distill ranked lists of robust context-dependent reconfigurations at critical scales. We highlight the merits of ASK-ASSIST as a solution to the problem of supporting human improvisation. |
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Address |
Almende B. V., Netherlands |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
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Track |
IMPR |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
489 |
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Author |
Elio Rich |
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Title |
Modeling risk dynamics in e-operations transitions |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
239-250 |
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Keywords |
Computer simulation; Drilling platforms; Knowledge management; Risks; E-operations; Group model building; Offshore oil platform; Oil platforms; Quantitative modeling; Simulation; Simulation demonstrate; System Dynamics; Information systems |
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Abstract |
Migrations to new modes of operation are perilous times for most organizations. For firms that routinely work in high-threat, high-reward situations, the risks of innovation are particularly challenging. This paper presents a systems-based approach to understanding these risks, drawing examples from one firm migrating to e-Operations for offshore oil platforms to increase profitability. The firm recently participated in two facilitated group model building exercises to examine the effects of the migration on the organization and resources needed to safely implement multiple changes over time. Based on these exercises, a simulation model of the timing and relative levels of risk, was developed. The results of the workshop and simulation demonstrate the effect of a combined qualitative and quantitative modeling approach to understanding complex problems. |
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Address |
Department of Information Technology Management, School of Business, University at Albany, 1400 Washington Avenue, Albany, NY 12222, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
SYSTEM DYNAMICS MODELING FOR EMERGENCY MANAGEMENT |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
877 |
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Author |
Gerd Van Den Eede; Bartel A. Van De Walle |
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Title |
Operational risk in incident management: A cross-fertilisation between ISCRAM and IT governance |
Type |
Conference Article |
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Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
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Volume |
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Issue |
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Pages |
53-60 |
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Keywords |
Artificial intelligence; Decision support systems; Group theory; Information systems; Knowledge management; Mapping; Cognitive mapping; Financial institution; Incident Management; Iscram; IT governance; Learning organisation; Normal Accidents Theory; Operational risks; Reliability theory |
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Abstract |
The objectives of the research reported by the authors in this paper are threefold. First, the authors want to fine-tune the rresearch methodology on risk identification based on cognitive mapping techniques and group decision support systems (GDSS) developed earlier (Rutkowski et al., 2005). Second, the authors want to determine how High Reliability Theory (HRT) – through the characteristics of High Reliability Organisations (HROs) – can be applied in the particular organisational context of an important economic sector like banking. Third, the authors want to inquire into how Information Systems for Crisis Response and Management can benefit from experiences gained in a mainstream context. More specifically, the use of the Information Technology Infrastructure Library (ITIL) methodology will be explored from the perspective of Incident Management as a sub-process of ICT management. |
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Address |
Vlekho Business School, Belgium; Tilburg University, Netherlands |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
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Track |
KNOWLEDGE MANAGEMENT |
Expedition |
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Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
228 |
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Author |
Ignacio Aedo; Paloma Díaz; Victor A. Bañuls; José H. Canós-Cerdá; Starr Roxanne Hiltz |
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Title |
Information technologies for emergency planning and training |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Issue |
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Pages |
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Keywords |
Information systems; Personnel training; Advanced interaction; Collaborative development; Document engineering; Emergency planning; Emergency plans; Emergency situation; Scenarios; Knowledge management |
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Abstract |
Crucial to improving the management of emergency situations is the definition of suitable Emergency Plans and training of participants in the application of such plans. In order to design a good Emergency Plan, experts from different areas need to work collaboratively to identify all the events and the relationships among such events. The main purpose of this project is to study different information technology techniques that can be used in the elaboration of and training for Emergency Plans, based on the use of scenarios. The use of such techniques will support collaborative development of Emergency Plans, the use of rich formats that provide different perspectives on a plan, the exportation and sharing of plans in order to increase their evolution and improvement, the instruction of participants, as well as better interaction, participation and exchange of knowledge. Key aspects of the plans for this recently begun project are described in this paper. |
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Address |
Universidad Carlos III de Madrid, Spain; Universidad Pablo Olavide, Spain; Universidad Politécnica de Valencia, Spain; New Jersey Institute of Technology, United States |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
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Track |
Planning and Foresight |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
256 |
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Author |
Irma Becerra-Fernandez; Weidong Xia; Arvind Gudi; Jose Rocha |
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Title |
Task characteristics, knowledge sharing and integration, and emergency management performance: Research agenda and challenges |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
88-92 |
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Keywords |
Coordination reactions; Disasters; Information systems; Knowledge management; Risk management; Emergency management; Emergency operations centers; Knowledge integration; Knowledge-sharing; Mediating roles; Multiple organizations; Task characteristics; Task complexity; Civil defense |
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Abstract |
Emergency management tasks are inherently complex and dynamic, requiring quick knowledge sharing and decision coordination among multiple organizations across different levels and locations. However, there is a general lack of understanding about how to describe and assess the complex and dynamic nature of emergency management tasks and how knowledge integration help managers improve emergency management task performance. This paper describes a research project that aims at (1) developing the concepts of task complexity and uncertainty of emergency management tasks and (2) testing the mediating role of knowledge sharing and knowledge integration between emergency management task characteristics and performance. The overall research agenda, approaches, challenges and the advantages of utilizing a virtual Emergency Operations Center (vEOC) for this line of research are discussed. |
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Address |
Florida International University, United States |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
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Track |
Virtual Systems for Emergency Management Simulation & Training |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
297 |
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Author |
Jonathan L. Barr; Annie M. Boek Peddicord; Russ Burtner; Heidi A. Mahy |
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Title |
Current domain challenges in the emergency response community |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Volume |
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Issue |
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Pages |
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Keywords |
Communication; Decision support systems; Information systems; Knowledge management; Data access; Decision supports; Domain challenges; Gap analysis; Information environment; Knowledge transfer; Resource management; Situational awareness; Emergency services |
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Abstract |
This paper describes the development of a framework targeted to technology providers to better understand the grand domain challenges of the emergency response and management community (EM). In developing this framework, Pacific Northwest National Laboratory (PNNL) researchers interviewed subject matter experts (SMEs) across the EM domain and corroborated these findings with current literature. We are presently examining relationships and dependencies within the framework. We anticipate that a thorough understanding of these gaps and dependencies will allow for a more informed approach to prioritizing research, developing tools, and applying technology to enhance performance in the EM community. |
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Address |
Pacific Northwest National Laboratory, United States |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
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Track |
Advanced Research Methods and Unconventional Results |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
288 |
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Author |
Jorge H. Roman; Linn Marks Collins; Ketan K. Mane; Mark L.B. Martinez; Carolyn E Dunford; James E. Powell Jr. |
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Title |
Reducing information overload in emergencies by detecting themes in web content |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
101-107 |
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Keywords |
Information retrieval; Information retrieval systems; Information systems; Internet; Knowledge management; Disaster response; Emergency information; Information overloads; Unstructured texts; Web content; Web crawl; Websites |
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Abstract |
Information on the Web has become increasingly important in disaster response. Yet much of this information is redundant. We are creating a suite of electronic knowledge management (eKM) tools that can be used to reduce by an order of magnitude the information that people need to read in order to gain and maintain awareness of web content during emergencies. In this paper, we describe research-in-progress on developing these tools and applying them to web content from organizations' websites and individuals' blogs. Results so far indicate that organizations' websites and individuals' blogs provide redundant coverage of general issues and that each provides additional information about specific issues. By using the tools we are developing, responders and victims will be able to quickly gather an overview of general issues derived from many websites, then learn more about specific issues by navigating to a few websites. |
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Address |
Los Alamos National Laboratory, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
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Track |
Methods for Mitigating Information Overload |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
888 |
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Author |
José H. Canós-Cerdá; Carmen Penadés; Carlos Solís; Marcos R. S. Borges; Manuel Llavador |
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Title |
Using spatial hypertext to visualize composite knowledge in emergency responses |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Volume |
|
Issue |
|
Pages |
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Keywords |
Hypertext systems; Information systems; Knowledge management; Management information systems; Risk management; Contextual information; Contextual knowledge; Emergency management systems; Emergency response; Emergency response plans; Knowledge frameworks; Spatial hypertext; Underground transportation systems; Emergency services |
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Abstract |
Having the right information at the right time is crucial to make decisions during emergency responses. To fulfill this requirement, emergency management systems must provide emergency managers with knowledge management and visualization tools. The goal is twofold: on one hand, to organize knowledge coming from different sources, mainly the emergency response plans (the formal knowledge) and the information extracted from the emergency development (the contextual knowledge); on the other hand, to enable effective access to information. Formal and contextual knowledge sets are mostly disjoint; however, there are cases in which a formal knowledge piece may be updated with some contextual information, constituting what we call the composite knowledge. In this paper, we extend a knowledge framework with the notion of composite knowledge, and use spatial hypertext to visualize this type of knowledge. We illustrate our proposal with a case study on accessing to information during an emergency response in an underground transportation system. |
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Address |
Dept. of Computer Science (DSIC), Universidad Politécnica de Valencia, Valencia, Spain; Lero, The Irish Software Engineering Research Centre, University of Limerick, Limerick, Ireland; Graduate Program in Informatics, Instituto de Matemática and NCE, Federal University of Rio de Janeiro, Rio de Janeiro, Brazil |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
|
Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Human-Computer Interaction |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
366 |
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Author |
Kathryn Toelken; Matthew W. Seeger; Allen Batteau |
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Title |
Learning and renewal following threat and crisis: The experience of a computer services firm in response to Y2K and 9/11 |
Type |
Conference Article |
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Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
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Volume |
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Issue |
|
Pages |
43-51 |
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Keywords |
Information systems; Computer services; Crisis; Learning process; Organizational learning; Renewal; Threat; Knowledge management |
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Abstract |
This paper reports on a research project in progress. This project is an investigation of the ways in which organizations learn in response to threats and crises. Considerable scholarship in organizational learning theory, renewal, and in organizational crisis suggests that the ability of organizations to learn and reconstitute themselves is a critical capacity for successfully responding to crises and threats. These learning processes are examined within the context of a global, Fortune 100 computer services firm and its response to the Y2K threat and the 9/11 crisis. |
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Address |
Department of Communication, Wayne State University, Detroit, MI 48201, United States |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
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ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
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Track |
KNOWLEDGE MANAGEMENT |
Expedition |
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Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
1008 |
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Author |
Magiswary Dorasamy; Murali Raman |
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Title |
Information systems to support disaster planning and response: Problem diagnosis and research gap analysis |
Type |
Conference Article |
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Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
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Volume |
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Issue |
|
Pages |
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Keywords |
Disasters; Information systems; Knowledge acquisition; Knowledge based systems; Action research; Design and implements; Disaster planning; Institutional contexts; Knowledge management system; Knowledge process; Security council; Success; Disaster prevention |
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Abstract |
There is significant gap in the literature and past research on Knowledge Management Systems (KMS) in the domain of disasters. This PhD research work is an action research to design and implement a web-based knowledge management system that aims to fill this theoretical gap in KMS for disasters and to improve the disaster planning and response efforts within an institutional context. The diagnostic stage results imply that the organisation can benefit from the implementation of an information system to support its disaster planning and response efforts. Current scenario at the State Crisis and Security Council (SCSC) in Malaysia revealed some real challenges pertaining to communication, coordination and knowledge processes between SCSC and its district level officers (DO). The proposition of this research is that a well-defined knowledge management system can successfully support disaster planning and response effort in organizations. |
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Address |
Multimedia University Malaysia, Malaysia |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
|
Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
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Track |
Planning and Foresight |
Expedition |
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Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
454 |
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Author |
Magiswary Dorasamy; Murali Raman; Maniam Kaliannan |
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Title |
Evaluating CEMAS in simulated environment to support disaster management challenges |
Type |
Conference Article |
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Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
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Volume |
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Issue |
|
Pages |
444-453 |
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Keywords |
Civil defense; Disaster prevention; Disasters; Knowledge based systems; Planning; Risk management; Disaster management; Emergency management; Emergency management systems; Evaluation results; Information system success; Knowledge management system; Prototype; Simulated environment; Management information systems |
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Abstract |
Researchers and emergency management system designers constantly find ways to produce suitable systems that have best fit between technology, and tasks. However, there is significant gap in the literature on designing information system that places greater emphasis on situational qualities. We posit that situational qualities are as important as information system success qualities such as system quality, information/knowledge quality and service quality. This research work aimed to fill this theoretical gap in designing IS for disaster management and to contribute towards guiding design decisions for future emergency management information systems development. A prototype system called CEMAS was designed and developed to support current challenges in disaster management. The underlying guiding theory for CEMAS was situational qualities interweaved within information system success factors in the form of knowledge management system. This paper presents the evaluation results of CEMAS in a simulated environment for flood. |
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Address |
Multimedia University, Malaysia; University of Nottingham, United Kingdom |
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Corporate Author |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
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Track |
Planning, Foresight and Risk Analysis |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
455 |
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Author |
Martin Smits; Bartel A. Van De Walle |
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Title |
A framework to evaluate how management games improve knowledge management effectiveness |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
605-614 |
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Keywords |
Industrial management; Information systems; Societies and institutions; KM effectiveness; Knowledge-intensive organizations; Management effectiveness; Management games; Organizational goals; Strategic resource; Sustainable competitive advantages; Theoretical framework; Knowledge management |
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Abstract |
Knowledge-intensive organizations realize that 'knowledge' is a strategic resource that gives them sustainable competitive advantage and helps them achieve long-term organizational goals. These organizations use knowledge management (KM) to encourage the creation and sharing of knowledge resulting in improvements in productivity, innovation, competitiveness, and relationships among people. This paper investigates what role management games play in knowledge-intensive organizations and how they can be used to improve KM effectiveness. We present a theoretical framework that allows answering the following question: 'How can management games be used to improve the effectiveness of KM in knowledge-intensive organizations'. |
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Address |
Tilburg University, Netherlands |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
EXPLORING KNOWLEDGE MANAGEMENT IN CRISIS RESPONSE |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
963 |
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Author |
Nadeera Ahagama; Raj Prasanna |
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Title |
Disaster Knowledge Transfer in Networks: Enablers and Barriers |
Type |
Conference Article |
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Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
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Volume |
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Issue |
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Pages |
110-122 |
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Keywords |
Disaster, Knowledge Transfer, networks, Knowledge Management models |
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Abstract |
Most countries are now establishing multi-stakeholder, multi-institutional networks and partnerships to respond to flood disasters. The paucity of research directed towards knowledge transfer in networks keeps some important research questions unanswered. These include (1) how the knowledge of a certain disaster management stakeholder (or a group) is transferred to other stakeholders during the disaster response, and (2) what are the barriers and enablers of knowledge transfer in multi-stakeholder environments. This article analyses knowledge transfer practices employed by a selected local government agency and a community group in Sri Lanka and reflects on the practices with the help of Hedlund's Knowledge Management Model (1994). The grounded theory analysis was used in this study to present the enablers and barriers of knowledge transfer in this context and the findings have a great potential to be used in future research towards developing knowledge management models specific to disaster response. |
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Address |
University of Colombo; Joint Centre for Disaster Research / Massey University |
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Corporate Author |
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Thesis |
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Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
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Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
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ISBN |
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Medium |
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Track |
Data Issues for Situation/Disaster Awareness |
Expedition |
|
Conference |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
1686 |
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Author |
Paulina Potemski; Nada Matta; Patrick Laclémence |
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Title |
Modelling Women's Living Conditions' in Violence using KM techniques |
Type |
Conference Article |
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Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
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Volume |
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Issue |
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Pages |
27-34 |
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Keywords |
Women Conditions Life, Violence, Integrism Women Recruitment, Knowledge Management, Living Condition's Improvement, Tradition. |
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Abstract |
According to the United Nations Secretary General, gender equality has advanced in recent decades we are leaving in unprecedented global efforts to advance on women' empowerment. For example, girls' access to education has improved, the rate of child marriage declined and progress was made in the area of sexual and reproductive health and reproductive rights, including fewer maternal deaths. Nevertheless, gender equality remains a persistent challenge for countries worldwide and the lack of such equality is a major obstacle to sustainable development (Golombok et al, 1994, UNSG report, 2017). There are various inequity factors women confront. Women are the population that suffers most from different forms of discrimination. All of them root women's inferiority, women's dependence and as a matter of consequence, create a vicious circle of a domination system. Domination systems of men over women are all the more pernicious and harsher when combined with extreme poverty, remote living areas and conflicts. We discuss in this paper the fact that women are the population which underlive most difficult living conditions especially when violence and tradition are combined. Modelling life conditions put on the main factors of this violence and its consequences. |
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Address |
ICD, University of Technologie of Troyes, Troyes, France; ICD, University of Technologie of Troyes, Troyes, France; ICD, University of Technologie of Troyes, Troyes, France |
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Corporate Author |
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Thesis |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
978-1-949373-27-3 |
ISBN |
2411-3389 |
Medium |
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Track |
AI Systems for Crisis and Risks |
Expedition |
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Conference |
17th International Conference on Information Systems for Crisis Response and Management |
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Notes |
paulina.potemski@utt.fr |
Approved |
no |
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Call Number |
|
Serial |
2204 |
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Author |
Samuel Otim |
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Title |
A case-based knowledge management system for disaster management: Fundamental concepts |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
598-604 |
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Keywords |
Decision support systems; Disaster prevention; Disasters; Knowledge acquisition; Knowledge based systems; Case-base reasonings; Case-based knowledge; Casebased reasonings (CBR); Disaster management; Disaster response; Early Warning System; Fundamental concepts; Knowledge management system; Emergency services |
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Abstract |
Computer-based knowledge management systems are vital for disaster detection, response planning, and management. These systems aid in early warning, and provide decision support for disaster response and recovery management. Managing past knowledge for reuse can expedite the process of disaster response and recovery management. While early warning systems predict some disasters with remarkable accuracy, there is a paucity of knowledge management systems for disaster response and management. This paper outlines a case-based reasoning (CBR) knowledge management system that in effect, is a model of human reasoning since it is based upon the idea that people frequently rely on previous problem-solving experiences when solving new problems. A CBR knowledge management system results in efficient and effective disaster response and management. |
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Address |
Department of Management, Clemson University, 101 Sirrine Hall, Clemson SC 29634, United States |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
EXPLORING KNOWLEDGE MANAGEMENT IN CRISIS RESPONSE |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
821 |
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Author |
Svend-Anjes Pahl; Thomas Thiel-Clemen |
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Title |
KIS – A crisis team information system |
Type |
Conference Article |
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Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
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Volume |
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Issue |
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Pages |
632-637 |
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Keywords |
Information systems; Knowledge management; Management information systems; Crisis management systems; Crisis team; Disaster assistance; Manage information; On demands; Ontology-based; Human resource management |
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Abstract |
Widespread crises require the deployment of a crisis team, to coordinate the disaster assistance. Because of their low frequency of occurrence and the extensive assignment of volunteers, often only less practical knowledge in managing widespread crises are available on demand. If such a crisis occurs, the gained knowledge must be quickly shared within the team. Current crisis management systems are designed to manage big amounts of situation facts, crisis teams based their work on. But very often these systems are not able to manage information about the linkage of these facts causing the problems. KIS is the first prototype of a crisis team information system, able to combine an ontology based data model for situation representation with the ability to forecast causal chained and spatially related problems derived on situation facts. KIS is able to store and manage this knowledge so that it can easily be shared with others. |
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Address |
Hamburg University of Applied Sciences, Germany |
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Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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Track |
Intelligent Systems |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
828 |
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Author |
Tim Murphy; Murray E. Jennex |
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Title |
Knowledge management systems developed for hurricane katrina response |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
615-624 |
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Keywords |
Hurricanes; Knowledge management; Emergency information; Government projects; Hurricane katrina; Katrina; Knowledge management system; Knowledge management tool; PeopleFinder; ShelterFinder; Knowledge based systems |
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Abstract |
This paper explores the use of knowledge management with emergency information systems. Two knowledge management systems that were utilized during Hurricane Katrina response are described and analyzed. The systems specified were developed by both federal agencies as well as grass root efforts without the support or mandate of government programs. These programs, although developed independently, were able to share data and interact in life saving capacities, transcending traditional geo-political boundaries. We conclude that emergency information systems are enhanced by incorporating knowledge management tools and concepts. |
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Address |
San Diego State University, United States |
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Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
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Track |
EXPLORING KNOWLEDGE MANAGEMENT IN CRISIS RESPONSE |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
800 |
|
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Author |
Zhou Sen; Bartel A. Van De Walle |
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|
Title |
How intellectual capital reduces stress on organizational decision-making performance: The mediating roles of task complexity and time pressure |
Type |
Conference Article |
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Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
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Volume |
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Issue |
|
Pages |
220-224 |
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Keywords |
Decision making; Information systems; Knowledge management; Decision-making performance; Intellectual capital; Mediating roles; Organizational decision making; Reduced complexity; Structural equation modeling; Task complexity; Time pressures; Behavioral research |
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Abstract |
Previous research claimed that organizational stress, due to task complexity and time pressure, leads to considerably negative effects on the decision-making performance of individuals and organizations. At the same time, intellectual capital (IC), in providing intangible internal and external organizational assets has a positive effect on organizational decision-making performance. This paper develops a structural equation model to analyze the relationships among IC, task complexity, time pressure and decision-making performance. Empirical data are collected from 374 participants, who are from universities, institutes, enterprises, government, with different occupations and expertise. We present two conclusions. First, IC consisting of internal capital, human capital and external capital leads to a reduced complexity of tasks and reduced time pressure and hence reduced organizational stress. Second, reduced organizational stress results in higher levels of performance for organizational decision-making. |
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Address |
Harbin Engineering University, China; Tilburg University, Netherlands |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
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Track |
Decision Support Systems |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Approved |
no |
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Call Number |
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Serial |
937 |
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