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Author Adam Flizikowski, Marcin Przybyszewski; Anna Stachowicz; Tomasz Olejniczak; Rafael Renk pdf  isbn
openurl 
  Title Text Analysis Tool TWeet lOcator – TAT2 Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings – 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords AIDA; Crisis Management; iSAR+; location of Twitter messages; social media  
  Abstract Information about location and geographical coordinates in particular, may be very important during a crisis event, especially for search and rescue operations – but currently geo-tagged tweets are extremely rare. Improved capabilities of capturing additional location from Twitter (up to 4 times improvement) are crucial for response efforts given a vast amount of messages exchanged during a crisis event. That is why authors have designed a tool (Text Analysis TWeet lOcator – TAT2) that relies on existing open source text analysis tools with additional services to provide additional hints about people location. Validation process, complementing experimentation and test results, included involvement of end-users (i.e. Public Protection and Disaster Relief services and citizens during a realistic crisis exercise showcase. In addition, the integration of TAT2 with external tools has also been validated.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings – 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1227  
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Author Alan Aipe; Asif Ekbal; Mukuntha NS; Sadao Kurohashi pdf  isbn
openurl 
  Title Linguistic Feature Assisted Deep Learning Approach towards Multi-label Classification of Crisis Related Tweets Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 705-717  
  Keywords Deep learning, Multi-label classification, Social media, Crisis response  
  Abstract Micro-blogging site like Twitter, over the last decade, has evolved into a proactive communication channel during mass convergence and emergency events, especially in crisis stricken scenarios. Extracting multiple levels of information associated with the overwhelming amount of social media data generated during such situations remains a great challenge to disaster-affected communities and professional emergency responders. These valuable data, segregated into different informative categories, can be leveraged by the government agencies, humanitarian communities as well as citizens to bring about faster response in areas of necessity. In this paper, we address the above scenario by developing a deep Convolutional Neural Network (CNN) for multi-label classification of crisis related tweets.We augment deep CNN by several linguistic features extracted from Tweet, and investigate their usage in classification. Evaluation on a benchmark dataset show that our proposed approach attains the state-of-the-art performance.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2144  
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Author Amanda L. Hughes; Leysia Palen; Jeannette N. Sutton; Sophia B. Liu; Sara Vieweg pdf  isbn
openurl 
  Title Site-seeing in disaster: An examination of on-line social convergence Type Conference Article
  Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008  
  Volume Issue Pages 324-333  
  Keywords Information systems; Websites; Computer-mediated communication; Convergence; Convergent behavior; Crisis informatics; Disaster response; Online behavior; Social media; Disasters  
  Abstract On-line websites and applications are increasingly playing a role in disaster response and recovery. Yet with the wide variety of on-line grassroots activities that occur in such situations, it can be difficult to make sense of them. In this paper, we describe on-line behavior as socially convergent activity, interpreting it within existing sociological understandings of behavior in disaster events. We discuss seven types of convergent behavior and give examples of on-line activities for each type. By seeing these activities as an essential part of the disaster social arena, we can begin to think about how to support socially convergent phenomena in new and creative ways.  
  Address ConnectivIT Lab, Natural Hazards Center, University of Colorado, Boulder, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780615206974 Medium  
  Track Research Methods in ISCRAM Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 605  
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Author Amanda Langer; Marc-André Kaufhold; Elena Maria Runft; Christian Reuter; Margarita Grinko; Volkmar Pipek pdf  isbn
openurl 
  Title Counter Narratives in Social Media: An Empirical Study on Combat and Prevention of Terrorism Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Counter Narratives, Online Campaign, Social Media, Terrorism, Radicalisation  
  Abstract With the increase of terrorist attacks and spreading extremism worldwide, countermeasures advance as well. Often

social media is used for recruitment and radicalization of susceptible target groups. Counter narratives are trying

to disclose the illusion created by radical and extremist groups through a purposive and educational counter

statement, and to initiate a rethinking in the affected individuals via thought-provoking impulses and advice. This

exploratory study investigates counter narrative campaigns with regard to their fight and prevention against

terrorism in social media. Posts with strong emotions and a personal reference to affected individuals achieved

the highest impact and most reactions from the target group. Furthermore, our results illustrate that the impact of

a counter narrative campaign cannot be measured solely according to the reaction rate to their postings and that

further analysis steps are therefore necessary for the final evaluation of the campaigns.
 
  Address University of Siegen, Institute for Information Systems, Germany;Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC), Germany  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1861  
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Author Amirah M. Majid; Emma S. Spiro pdf  isbn
openurl 
  Title Crisis in a Foreign Language: Emergency Services and Limited English Populations Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings – 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Limited English Proficiency Populations; Policy; Social Media; Social Practices  
  Abstract Social media are increasingly used by emergency responders as part of the communication infrastructure during crisis. As such, it is important to understand how these new technologies offer opportunities and barriers to information access for population affected during crisis events. In particular, this project explores the extent to which Twitter is used to provide emergency-related information to vulnerable populations both during routine and crisis contexts. We look longitudinally, across four years, at the online information and communication behaviors of official emergency responders in the United States. Our results demonstrate a notable lack of cross-language crisis communication on social media. We discuss the practical implications of these results, and offer directions for future work and improvement of practices.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3423 ISBN 978-84-608-7984-44 Medium  
  Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1363  
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Author Andrea Kavanaugh; Steven D. Sheetz; Riham Hassan; Seungwon Yang; Hicham G. Elmongui; Edward A. Fox; Mohamed Magdy; Donald J. Shoemaker pdf  isbn
openurl 
  Title Between a rock and a cell phone: Communication and information technology use during the 2011 Egyptian uprising Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Cellular telephones; Information systems; Mobile phones; Contextual factors; Information technology use; Innovation diffusion; Innovation diffusion theory; Middle East; Opinion leaders; Social media; Social media datum; Social networking (online)  
  Abstract Many observers heralded the use of social media during recent political uprisings in the Middle East even dubbing Iran's post election protests a “Twitter Revolution”. We seek to put into perspective the use of social media in Egypt during the mass political demonstrations in 2011. We draw on innovation diffusion theory to argue that these media could have had an impact beyond their low adoption rates due to other factors related to demographics and social networks. We supplement our social media data analysis with survey data we collected in June 2011 from an opportunity sample of Egyptian youth. We conclude that in addition to the contextual factors noted above, the individuals within Egypt who used Twitter during the uprising have the characteristics of opinion leaders. These findings contribute to knowledge regarding the role of opinion leaders and social media, especially Twitter, during violent political demonstrations. © 2012 ISCRAM.  
  Address Virginia Tech, Blacksburg, VA 24061, United States; Arab Academy for Science and Technology, Cairo, Egypt; Alexandria University, Alexandria, Egypt  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 138  
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Author Andrés Moreno; Philip Garrison; Karthik Bhat pdf  openurl
  Title WhatsApp for Monitoring and Response during Critical Events: Aggie in the Ghana 2016 Election Type Conference Article
  Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017  
  Volume Issue Pages 645-655  
  Keywords social media analysis; election monitoring; crisis prevention; WhatsApp; Ghana; mobile instant messaging  
  Abstract Mobile Instant Messaging platforms like WhatsApp are becoming increasingly popular. They have expanded access to digital text, audio, picture, and video messaging. Integrating them into existing crisis monitoring and response platforms and workflows can help reach a wider population. This paper describes a first attempt to integrate WhatsApp into Aggie, a social media aggregating and monitoring platform. We report on the deployment of this integration during Ghana's 2016 election, along with Twitter, Facebook, and RSS. The WhatsApp messages collected by Aggie during the election improved the eectiveness of the monitoring eorts. Thanks to these messages, more incidents were found and escalated to the Electoral Commission and security forces. From interviews with people involved in monitoring and response, we found that the WhatsApp integration helped their coordination and monitoring activities.  
  Address United Nations University Institute for Computing and Society  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management  
  Notes Approved no  
  Call Number Serial 2052  
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Author Andrew J. Hampton; Shreyansh Bhatt; Alan Smith; Jeremy Brunn; Hemant Purohit; Valerie L. Shalin; John M. Flach; Amit P. Sheth pdf  openurl
  Title Constructing Synthetic Social Media Stimuli for an Emergency Preparedness Functional Exercise Type Conference Article
  Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017  
  Volume Issue Pages 181-189  
  Keywords Social media; emergency preparedness; synthetic microblog corpus; disaster response training  
  Abstract This paper details the creation of a massive (over 32,000 messages) artificially constructed 'Twitter' microblog stream for a regional emergency preparedness functional exercise. By combining microblog conversion, manual production, and a control set, we created a web-based information stream providing valid, misleading, and irrelevant information to public information officers (PIOs) representing hospitals, fire departments, the local Red Cross, and city and county government officials. Addressing the challenges in constructing this corpus constitutes an important step in providing experimental evidence that complements observational study, necessary for designing effective social media tools for the emergency response setting. Preliminary results in the context of an emergency preparedness exercise suggest how social media can participate in the work practice of a PIO concerning the assessment of the disaster and the dissemination of information within the emergency response organization and to the public.  
  Address University of Memphis; Wright State University; George Mason University  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management  
  Notes Approved no  
  Call Number Serial 2010  
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Author Anna Kruspe pdf  isbn
openurl 
  Title Detecting Novelty in Social Media Messages During Emerging Crisis Events Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 860-871  
  Keywords Social media; Clustering; Novelty; Embeddings  
  Abstract Social media can be a highly valuable source of information during disasters. A crisis' development over time is of particular interest here, as social media messages can convey unfolding events in near-real time. Previous approaches for the automatic detection of information in such messages have focused on a static analysis, not taking temporal changes and already-known information into account. In this paper, we present a novel method for detecting new topics in incoming Twitter messages (tweets) conditional upon previously found related tweets. We do this by first extracting latent representations of each tweet using pre-trained sentence embedding models. Then, Infinite Mixture modeling is used to dynamically cluster these embeddings anew with each incoming tweet. Once a cluster reaches a minimum number of members, it is considered to be a new topic. We validate our approach on the TREC Incident Streams 2019A data set.  
  Address German Aerospace Center (DLR), Jena, Germany  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-76 ISBN 2411-3462 Medium  
  Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes anna.kruspe@dlr.de Approved no  
  Call Number Serial 2277  
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Author Anna Kruspe; Jens Kersten; Friederike Klan pdf  isbn
openurl 
  Title Detecting event-related tweets by example using few-shot models Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Social media, Twitter, Relevance, Keywords, Hashtags, Few-shot models, One-class classification  
  Abstract Social media sources can be helpful in crisis situations, but discovering relevant messages is not trivial. Methods

have so far focused on universal detection models for all kinds of crises or for certain crisis types (e.g. floods).

Event-specific models could implement a more focused search area, but collecting data and training new models for

a crisis that is already in progress is costly and may take too much time for a prompt response. As a compromise,

manually collecting a small amount of example messages is feasible. Few-shot models can generalize to unseen

classes with such a small handful of examples, and do not need be trained anew for each event. We show how

these models can be used to detect crisis-relevant tweets during new events with just 10 to 100 examples and

counterexamples. We also propose a new type of few-shot model that does not require counterexamples.
 
  Address German Aerospace Center (DLR), Germany  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1911  
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Author Apoorva Chauhan; Amanda Lee Hughes pdf  isbn
openurl 
  Title Facebook and Twitter Adoption by Hurricane Sandy-affected Police and Fire Departments Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings – 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords crisis informatics; Disaster; Emergency; social media  
  Abstract We report initial findings around the Facebook and Twitter adoption trends of 840 fire and police departments affected by Hurricane Sandy. The data show that adoption increased during the time period directly surrounding Hurricane Sandy. Despite this increase, the creation of new online accounts since that time has been declining and overall adoption rates seem to be stabilizing. Lastly, the data report Facebook to be significantly more popular than Twitter as a form of online communication for these fire and police departments.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings – 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1233  
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Author Apoorva Chauhan; Amanda Lee Hughes pdf  isbn
openurl 
  Title Online Mentioning Behavior during Hurricane Sandy: References, Recommendations, and Rebroadcasts Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings – 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Crisis Informatics; Social Media; Emergency Management  
  Abstract Large-scale crisis events require coordination between the many responding stakeholders to provide timely, relevant, and accurate information to the affected public. In this paper, we examine how social media can support these coordinated public information efforts. This research considers how emergency responders mentioned different organizations, institutions, and individuals by examining the social media communications of police and fire departments during Hurricane Sandy. We find that these departments use mentions to reference other sources of information, recommend credible information and sources, and rebroadcast information. These mentions offer insight into how emergency responders fit within a broader crisis information network and the types of entities that responders trust and recommend to provide information to the public.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1390  
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Author Apoorva Chauhan; Amanda Lee Hughes pdf  isbn
openurl 
  Title Social Media Resources Named after a Crisis Event Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 573-583  
  Keywords Crisis Informatics, Crisis Named Resources, Social Media  
  Abstract Crisis Named Resources (CNRs) are the social media accounts and pages named after a crisis event. CNRs typically appear spontaneously after an event as places for information exchange. They are easy to find when searching for information about the event. Yet in most cases, it is unclear who manages these resources. Thus, it is important to understand what kinds of information they provide and what role they play in a response. This paper describes a study of Facebook and Twitter CNRs around the 2016 Fort McMurray wildfire. We report on CNR lifecycles, and their relevance to the event. Based on the information provided by these resources, we categorize them into 8 categories: donations, fundraisers, prayers, reactions, reports, needs and offers, stories, and unrelated. We also report on the most popular CNR on both Facebook and Twitter. We conclude by discussing the role of CNRs and the need for future investigation.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2132  
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Author Arjen Schmidt; Jeroen Wolbers; Kees Boersma; Julie Ferguson; Peter Groenwegen pdf  isbn
openurl 
  Title Are you Ready2Help? Dilemmas in organizing citizen response to disaster Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings – 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Citizen Response; Social Media; Net-Centric Coordination; Command And Control  
  Abstract Over the last decade, the disaster response landscape is increasingly complemented by voluntary citizen initiatives on digital platforms. These developments have opened up opportunities for response agencies and NGOs to organize local community involvement. In this paper we focus on the question how citizen involvement can be proactively organized toward disaster relief and what kind of dilemmas may arise in this process. We studied Ready2Help, an online platform developed by the Dutch Red Cross. Bringing together 36.000 volunteers, the platform plays a significant role in addressing the current refugee crisis. In our analysis we demonstrate the platform’s potential, but also note a tension between control and cooperation. Our results indicate that, in contrast to their initial objective, during the crisis the Red Cross falls back on principles of control to organize citizen response efforts. We end by discussing our future research agenda aimed at bridging formal and emergent citizen responses.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Community Engagement and Practitioner Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 1411  
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Author Henrik Artman; Joel Brynielsson; Björn J.E. Johansson; Jiri Trnka pdf  isbn
openurl 
  Title Dialogical emergency management and strategic awareness in emergency communication Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Civil defense; Communication; Disasters; Information systems; Risk management; Screening; Dialogue; Emergency communication; Emergency information; Emergency management; Emergency response; Information strategy; Social media; Strategic awareness; Emergency services  
  Abstract This paper introduces two concepts-dialogical emergency management and strategic awareness-as means to use and understand the content of social media for the purpose of emergency communication. Dialogical emergency management denotes that the emergency management organizations follow what people publish in various social media on emergencies and ongoing emergency response, and then adjust their information strategies in a way that matches the expectations and needs for emergency information of the public. The concept of strategic awareness suggests that it is essential to have an understanding of the receiver (public) of emergency information but also to have an understanding of the receivers' idea about the emergency and emergency response. Hence, the notion of strategic awareness incorporates structured awareness of how people interpret, value, and reacts on communication based on what they think about the sender's (emergency management organization's) actual intentions and motives.  
  Address Swedish Defence Research Agency, SE-164 90 Stockholm, Sweden  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Early Warning and Alert Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 273  
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Author Zahra Ashktorab; Christopher Brown; Manojit Nandi; Aron Culotta pdf  isbn
openurl 
  Title Tweedr: Mining twitter to inform disaster response Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 354-358  
  Keywords Data mining; Disaster prevention; Disasters; Extraction; Filtration; Information systems; Social networking (online); Classification methods; Disaster response; Extraction phase; Logistic regressions; Natural disasters; Social media; Specific information; Text mining; Emergency services  
  Abstract In this paper, we introduce Tweedr, a Twitter-mining tool that extracts actionable information for disaster relief workers during natural disasters. The Tweedr pipeline consists of three main parts: classification, clustering and extraction. In the classification phase, we use a variety of classification methods (sLDA, SVM, and logistic regression) to identify tweets reporting damage or casualties. In the clustering phase, we use filters to merge tweets that are similar to one another; and finally, in the extraction phase, we extract tokens and phrases that report specific information about different classes of infrastructure damage, damage types, and casualties. We empirically validate our approach with tweets collected from 12 different crises in the United States since 2006.  
  Address University of Maryland, College Park, United States; University of Texas, Austin, United States; Carnegie Mellon University, United States; Illinois Institute of Technology, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Humanitarian Information Systems Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 275  
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Author Oleg Aulov; Adam Price; Milton Halem pdf  isbn
openurl 
  Title AsonMaps: A platform for aggregation visualization and analysis of disaster related human sensor network observations Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 802-806  
  Keywords Data visualization; Disaster prevention; Disasters; Information systems; Population statistics; Sensor networks; Visualization; Citizen science; Crowdsourcing; Disaster management; Human sensor networks; Situational awareness; Social media datum; Emergency services  
  Abstract In this paper, we describe AsonMaps, a platform for collection, aggregation, visualization and analysis of near real-time, geolocated quantifiable information from a variety of heterogeneous social media outlets in order to provide emergency responders and other coordinating federal agencies not only with the means of listening to the affected population, but also to be able to incorporate this data into geophysical and probabilistic disaster forecast models that guide their response actions. Hurricane Sandy disaster is examined as a use-case scenario discussing the different types of quantifiable information that can be extracted from Instagram and Twitter.  
  Address University of Maryland Baltimore County, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Visual Analytics for Crisis Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 280  
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Author Roser Beneito-Montagut; Susan Anson; Duncan Shaw; Christopher Brewster pdf  isbn
openurl 
  Title Governmental social media use for emergency communication Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 828-833  
  Keywords Civil defense; Disasters; Information systems; Risk management; Emergency communication; Emergency management; Governmental agency; Information flows; Institutional resilience; Social media; Web 2.0 tools; Societies and institutions  
  Abstract The possibility of crowdsourced information, multi-geographical and multi-organisational information flows during emergencies and crises provided by web 2.0 tools are providing emergency management centres with new communication challenges and opportunities. Building on the existing emergency management and social media literature, this article explores how institutions are using and adopting social media for emergency communication. By examining the drivers and barriers of social media adoption in two European governmental agencies dealing with emergencies, the paper aims to establish a framework to examine whether and how institutional resilience could be improved.  
  Address Aston Business School, United Kingdom; Warwick Business School, United Kingdom  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 302  
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Author Bjørn Erik Munkvold; Mats Flaten; Robin P. Nguyen pdf  isbn
openurl 
  Title Volunteers’ Perceptions of the Use of Social Media in Emergency Management Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings – 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords Emergency Management; monitoring; social media; volunteers; VOST  
  Abstract The paper presents the results of interviews with representatives from Norwegian emergency management volunteer organizations on their current use of social media and their perception of the potential for extended use of social media in their operations. Our study shows that social media is currently mainly used for information to the public and for internal communication. The informants expressed some reluctance towards the concept of virtual operations support teams, and using social media to collect information from the public. Yet, based on the possible benefits reported in the literature from studies of early adopters of digital volunteer groups, we argue in this paper for establishing a similar service at the regional level in Norway that can support the local volunteer organizations.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Practitioner Cases and Practitioner-Centered Research Expedition Conference ISCRAM 2015 Conference Proceedings – 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1265  
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Author Jesse Blum; Genovefa Kefalidou; Robert Houghton; Martin Flintham; Unna Arunachalam; Murray Goulden pdf  isbn
openurl 
  Title Majority report: Citizen empowerment through collaborative sensemaking Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 767-771  
  Keywords Digital storage; Citizen engagements; Collaborative sensemaking; Crisis informatics; Emergency responders; Narrative; Sensemaking; Sensemaking activities; Social media; Information systems  
  Abstract In the past crisis sensemaking activities have primarily been controlled by professional emergency responders and the media. Social media, however, has the potential to see a shift towards more grassroots and ad hoc citizen engagement. This paper sets out our vision and our progress in implementation of a new online platform called 'Majority Report', which aims to empower citizen sensemaking activities around crisis events. The concept is to facilitate citizen volunteers to draw together a range of digital media (photographs, Tweets, videos, etc.) to present stories of crisis events, and thus demarcate arguments about different understandings in terms of the temporal ordering of event narrative components and their relations to each other. Through collaborative usages of the platform, accounts may be improved by others, and variants may be presented and compared to challenge existing assumptions and beliefs.  
  Address Horizon Digital Economy Research, University of Nottingham, United Kingdom  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 330  
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Author Bonny Roos; Kim van Buul-Besseling; Jan-Willem Streefkerk; Martijn Neef pdf  isbn
openurl 
  Title Recover Faster from Disaster: Success Factors for a Crowdsourcing Platform Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings – 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords crowdsourcing; Disaster recovery; psychological factors; social media; success factor model  
  Abstract In this paper, we present a model that identifies seven success factors for the development of crowdsourcing platforms for disaster recovery. This model integrates two existing theories. The first theory focuses on success factors of crowdsourcing initiatives in general. The second theory states how disaster relief operations can improve when they take the psychological components of resilience into account. By merging the core principles of these two theories and adding additional knowledge gained from literature study, we constructed an integrated success factor model for use in the development of crowdsourcing applications for disaster recovery. An initial validation of the success factor model was conducted within a case study on a crowdsourcing platform for disaster recovery which is currently being developed. Conclusions are drawn with regards to the applicability of the model to guide development of crowdsourcing platforms for disaster recovery.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Community Engagement Expedition Conference ISCRAM 2015 Conference Proceedings – 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1271  
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Author George H. Bressler; Murray E. Jennex; Eric G. Frost pdf  isbn
openurl 
  Title X24 Mexico: Stronger together Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Scheduling; Crisis response; Disaster scenario; Eastern Europe; Self-organize; Social media; Southern California; Web 2.0 tools; Work in progress; Information systems  
  Abstract Can populations self-organize a crisis response? This is a work in progress report on Exercise 24, X24, Mexico, a follow up to the first two exercises, X24 and X24 Europe The X24 exercises used a variety of free and low-cost social media and web 2.0 tools to organize, plan, and manage local and international expertise and organizations in the response to a preset disaster scenario. The first X24 focused on Southern California, while the second X24, X24 Europe, focused on the Balkan area of Eastern Europe. These exercises involved over 12,500 participants for X24 while X24 Europe had over 49,000 participants. This paper presents an overview of the recently completed X24 Mexico exercise, as well as the preliminary results. © 2012 ISCRAM.  
  Address San Diego State University, United States  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Open Track Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 84  
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Author Briony Gray; Mark J. Weal; David Martin pdf  openurl
  Title Social Media during a Sustained Period of Crisis: The Case of the UK Storms Type Conference Article
  Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017  
  Volume Issue Pages 633-644  
  Keywords Social media; disaster management; conceptual framework; emergency coordination; information overload  
  Abstract This paper analyses the social media communications surrounding the 2015 – 2016 series of winter storms in the UK. Three storms were selected for analysis over a sustained period of time; these were storms Desmond, Eva and Frank which made landfall within quick succession of one another. In this case study we examine communications relating to multiple hazards which include flooding, evacuation and weather warnings using mainstream media content such as news stories, and online content such as Twitter data. Using a mixed method approach of content analysis combined with the application of a conceptual framework, we present (i.) the network of emergency responders managing events, (ii.) an analysis of crisis communications over time, and (iii.) highlight the barriers posed to effective social media communications during multi-hazard disasters. We conclude by assessing how these barriers may be lessened during prolonged periods of crisis.  
  Address University of Southampton  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN Medium  
  Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2051  
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Author Briony Gray; Mark Weal; David Martin pdf  isbn
openurl 
  Title Building Resilience in Small Island Developing States: Social Media during the 2017 Atlantic Hurricane Season Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 469-479  
  Keywords Social Media, Hurricanes, Resiliency, Community Engagement, SIDS  
  Abstract There are growing concerns that future Atlantic hurricane seasons will be severe and unpredictable due to underlying factors such as climate change. The 2017 season may offer a range of lessons, especially to small island developing states (SIDS), who are looking to build community resilience and heighten community engagement to cope with disaster. While many SIDS utilise a range of media and technology for these purposes, there has been a recent uptake in the use of social media, which may have further potential to support their goals. This paper scopes the use and users of social media in the case of Antigua and Barbuda during the 2017 Atlantic hurricane season. Through a series of qualitative interviews it explains the role that social media currently has, and concludes with suggestions for its improvement in future seasons that are contextualized over the disaster lifecycle phases.  
  Address University of Southampton; University of Southampton; University of Southampton  
  Corporate Author