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Author Vivek Velivela; Chahat Raj; Muhammad Salman Tiwana; Raj Prasanna; Mahendra Samarawickrama; Mukesh Prasad pdf  isbn
openurl 
  Title The Effectiveness of Social Media Engagement Strategy on Disaster Fundraising Type Conference Article
  Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022  
  Volume Issue Pages 228-239  
  Keywords Social Media; Disaster Donations; Disasters; Facebook; Donor Advocacy  
  Abstract Social media has been a powerful tool and integral part of communication, especially during natural disasters. Social media platforms help nonprofits in effective disaster management by disseminating crucial information to various communities at the earliest. Besides spreading information to every corner of the world, various platforms incorporate many features that give access to host online fundraising events, process online donations, etc. The current literature lacks the theoretical structure investigating the correlation between social media engagement and crisis management. Large nonprofit organisations like the Australian Red Cross have upscaled their operations to help nearly 6,000 bushfire survivors through various grants and helped 21,563 people with psychological support and other assistance through their recovery program (Australian Red Cross, 2021). This paper considers the case of bushfires in Australia 2019-2020 to inspect the role of social media in escalating fundraising via analysing the donation data of the Australian Red Cross from October 2019 – March 2020 and analysing the level of public interaction with their Facebook page and its content in the same period.  
  Address University of Technology Sydney; University of Technology Sydney; University of Technology Sydney; Massey University; Australian Red Cross; University of Technology Sydney  
  Corporate Author Thesis  
  Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium  
  Track Open Track Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2496  
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Author Xiao Li; Julia Kotlarsky; Michael D. Myers pdf  isbn
openurl 
  Title Crowdsourcing and the COVID-19 Response in China: An Actor-Network Perspective Type Conference Article
  Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022  
  Volume Issue Pages 240-246  
  Keywords Disaster; Crowdsourcing; Actor-Network; Social Media  
  Abstract Crowdsourcing, serving as a distributed problem-solving and production model, can help in the response to a disaster. The current literature focuses on the flow of crowdsourced information, but the question of how crowdsourcing contributes to physical disaster workflows remains to be addressed. Based on a case study of China’s response to COVID-19, this research aims to explore the role of crowdsourcing stakeholders and how they acted to respond to the outbreak. Actor network theory is applied as the lens to elucidate the roles of different heterogeneous actors. The preliminary results indicate that socio-technical actors activated, absorbed, associated, and aligned with each other to combat the pandemic. We suggest ways to augment the actor network to address potential future outbreaks.  
  Address University of Auckland; University of Auckland; University of Auckland  
  Corporate Author Thesis  
  Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium  
  Track Social Media for Disaster Response Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2497  
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Author Robert Power; Bella Robinson; Mark Cameron pdf  isbn
openurl 
  Title Insights from a Decade of Twitter Monitoring for Emergency Management Type Conference Article
  Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022  
  Volume Issue Pages 247-257  
  Keywords Crisis Coordination; Disaster Management; Situation Awareness; Social Media; System Architecture; Twitter  
  Abstract The Emergency Situation Awareness (ESA) tool began as a research study into automated web text mining to support emergency management use cases. It started in late 2009 by investigating how people respond on Twitter to specific emergency events and we quickly realized that every emergency situation is different and preemptively defining keywords to search for content on Twitter beforehand would likely miss important information. So, in late September 2011 we established location-based searches with the aim of collecting all the tweets published in Australia and New Zealand. This was the beginning of over a decade of collecting and processing tweets to help emergency response agencies and crisis coordination centres use social media content as a new channel of information to support their work practices and to engage with the community impacted by emergency events. This journey has seen numerous challenges overcome to continuously maintain a tweet stream for an operational system. This experience allows us to derive insights into the changing use of Twitter over this time. In this paper we present some of the lessons we’ve learned from maintaining a Twitter monitoring system for emergency management use cases and we provide some insights into the changing nature of Twitter usage by users over this period.  
  Address CSIRO Data61; CSIRO Data61; CSIRO Data61  
  Corporate Author Thesis  
  Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium  
  Track Social Media for Disaster Response Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2498  
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Author Dilini Rajapaksha; Kacper Sokol; Jeffrey Chan; Flora Salim; Mukesh Prasad; Mahendra Samarawickrama pdf  isbn
openurl 
  Title Analysing Donors’ Behaviour in Non-profit Organisations for Disaster Resilience Type Conference Article
  Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022  
  Volume Issue Pages 258-267  
  Keywords Disaster Response; Social Media; Donors’ Behaviour; Australian Bushfires  
  Abstract With the advancement and proliferation of technology, non-profit organisations have embraced social media platforms to improve their operational capabilities through brand advocacy, among many other strategies. The effect of such social media campaigns on these institutions, however, remains largely underexplored, especially during disaster periods. This work introduces and applies a quantitative investigative framework to understand how social media influence the behaviour of donors and their usage of these platforms throughout (natural) disasters. More specifically, we explore how on-line engagement – as captured by Facebook interactions and Google search trends – corresponds to the donors’ behaviour during the catastrophic 2019–2020 Australian bushfire season. To discover this relationship, we analyse the record of donations made to the Australian Red Cross throughout this period. Our exploratory study reveals that social media campaigns are effective in encouraging on-line donations made via a dedicated website. We also compare this mode of giving to more regular, direct deposit gifting.  
  Address RMIT University; RMIT University; RMIT University; UNSW Sydney; University of Technology Sydney; Australian Red Cross  
  Corporate Author Thesis  
  Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium  
  Track Social Media for Disaster Response Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2499  
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Author Guillermo Romera Rodriguez pdf  isbn
openurl 
  Title Parler, Capitol Riots, Alt-Right and Radicalization in Social Media Type Conference Article
  Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022  
  Volume Issue Pages 268-277  
  Keywords Social Media; Parler; Sentiment Analysis; Alt-Right  
  Abstract Social media platforms have risen in popularity since their inception. These platforms have since then come to be at the forefront of controversies, from being accused of election interference to, more recently, disseminating fake news and campaigns to sway political behavior. One such episode took place on January 6 when a group of individuals stormed the United States Capitol, and the social media platform Parler came under scrutiny. The platform was accused of being a place for right-wing extremists and Trump supporters who claimed the 2020 election was fraudulent. Initial reports suggested these individuals used Parler to organize and call others to action. This paper explores the feasibility of using social media to detect alt-right radicalization and examines its possible relation to the Capitol Insurrection and Parler. Moreover, we examine if those events could have been detected and averted through the investigation of the platform.  
  Address Pennsylvania State University; Pennsylvania State University; Pennsylvania State University  
  Corporate Author Thesis  
  Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium  
  Track Social Media for Disaster Response Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2500  
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Author Yu, X.; Chen, J.; Liu, J. pdf  doi
isbn  openurl
  Title Examining the influence of social media on individual’s protective action taking during Covid-19 in China Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 295-308  
  Keywords Public Crisis; Social Mediated Crisis Communication Model; Risk Perception; Protective Action  
  Abstract In the context of COVID-19, this study utilizes the Social Mediated Crisis Communication Model (SMCC) and the Protective Action Decision Model (PADM) to investigate the relationship between social media users' protective actions and crisis information during public health crises in China. By constructing a structural equation model, this study aims to identify the influencing factors that affect social media users' personal’s cognitive, emotional, and behavioral reactions given crisis relevant information. Results findings are that warning information can significantly increase risk perception; emotional responses are not significantly affected by warning information and risk perception; risk perception has a negative impact on information gathering and sharing behavior; risk perception has a significant mediating effect on the relationship between information features and protective action.  
  Address University of International Business and Economics  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/HPVH6600 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2527  
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Author Long, Z.; McCreadiem, R.; Imran, M. pdf  doi
openurl 
  Title CrisisViT: A Robust Vision Transformer for Crisis Image Classification Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 309-319  
  Keywords Social Media Classification; Crisis Management; Deep Learning; Vision Transformers; Supervised Learning  
  Abstract In times of emergency, crisis response agencies need to quickly and accurately assess the situation on the ground in order to deploy relevant services and resources. However, authorities often have to make decisions based on limited information, as data on affected regions can be scarce until local response services can provide first-hand reports. Fortunately, the widespread availability of smartphones with high-quality cameras has made citizen journalism through social media a valuable source of information for crisis responders. However, analyzing the large volume of images posted by citizens requires more time and effort than is typically available. To address this issue, this paper proposes the use of state-of-the-art deep neural models for automatic image classification/tagging, specifically by adapting transformer-based architectures for crisis image classification (CrisisViT). We leverage the new Incidents1M crisis image dataset to develop a range of new transformer-based image classification models. Through experimentation over the standard Crisis image benchmark dataset, we demonstrate that the CrisisViT models significantly outperform previous approaches in emergency type, image relevance, humanitarian category, and damage severity classification. Additionally, we show that the new Incidents1M dataset can further augment the CrisisViT models resulting in an additional 1.25% absolute accuracy gain.  
  Address University of Glasgow  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/SDSM9194 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2528  
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Author Pereira, J.; Fidalgo, R.; Lotufo, R.; Nogueira, R. pdf  doi
openurl 
  Title Crisis Event Social Media Summarization with GPT-3 and Neural Reranking Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 371-384  
  Keywords Crisis Management; Social Media; Multi-Document Summarization; Query-Based Summarization.  
  Abstract Managing emergency events, such as natural disasters, requires management teams to have an up-to-date view of what is happening throughout the event. In this paper, we demonstrate how a method using a state-of-the-art open-sourced search engine and a large language model can generate accurate and comprehensive summaries by retrieving information from social media and online news sources. We evaluated our method on the TREC CrisisFACTS challenge dataset using automatic summarization metrics (e.g., Rouge-2 and BERTScore) and the manual evaluation performed by the challenge organizers. Our approach is the best in comprehensiveness despite presenting a high redundancy ratio in the generated summaries. In addition, since all pipeline components are few-shot, there is no need to collect training data, allowing us to deploy the system rapidly. Code is available at https://github.com/neuralmind-ai/visconde-crisis-summarization.  
  Address Centro de Inform´atica, Universidade Federal de Pernambuco; NeuralMind  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/JJYT4136 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2532  
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Author Rode-Hasinger, S.; Haberle, M.; Racek, D.; Kruspe, A.; Zhu Xiao Xiang pdf  doi
openurl 
  Title TweEvent: A dataset of Twitter messages about events in the Ukraine conflict Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 407-416  
  Keywords Conflict; Ukraine; Dataset; Social Media; NLP  
  Abstract Information about incidents within a conflict, e.g., shelling of an area of interest, is scattered amongst different data or media sources. For example, the ACLED dataset continuously documents local incidents recorded within the context of a specific conflict such as Russia’s war in Ukraine. However, these blocks of information might be incomplete. Therefore, it is useful to collect data from several sources to enrich the information pool of a certain incident. In this paper, we present a dataset of social media messages covering the same war events as those collected in the ACLED dataset. The information is extracted from automatically geocoded Twitter text data using state-of-the-art natural language processing methods based on large pre-trained language models (LMs). Our method can be applied to various textual data sources. Both the data as well as the approach can serve to help human analysts obtain a broader understanding of conflict events.  
  Address Technical University of Munich; Technical University of Munich; Ludwig-Maximilians-Universitat M¨unchen; Technische Hochschule N¨urnberg; Technical University of Munich  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/AIDF1102 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2535  
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Author St. Denis, L.A.; Hughes, A.L. pdf  doi
openurl 
  Title Use of Statistics in Disaster by Local Individuals: An Examination of Tweets during COVID-19 Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 449-458  
  Keywords Social Media; Statistics; COVID-19; Pandemic  
  Abstract We report on how individuals local to the US state of Colorado used statistics in tweets to make sense of the early stages of the COVID-19 pandemic. Tweets provided insight into how people interpreted statistical data, sometimes incorrectly, which has implications for crisis responders tasked with understanding public perceptions and providing accurate information. With widespread concerns about the accuracy and quality of online information, we show how monitoring public reactions to and uses of statistics on social media is important for improving crisis communication. Findings suggest that statistics can be a powerful tool for making sense of a crisis and coping with the stress and uncertainty of a global, rapidly evolving event like the COVID-19 pandemic. We conclude with broader implications for how crisis responders might improve their communications around statistics to the public, and suggestions for how this research might be expanded to look at other types of disasters.  
  Address CIRES, Earth Lab University of Colorado; Crisis Informatics Lab Brigham Young University  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/KBIJ7756 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2539  
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Author Nurollahian, S.; Talegaonkar, I.; Bell, A.Z.; Kogan, M. pdf  doi
openurl 
  Title Factors Affecting Public’s Engagement with Tweets by Authoritative Sources During Crisis Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 459-477  
  Keywords Crisis Informatics; Social Media; Public Engagement; Authoritative Sources; Topic Modeling  
  Abstract People increasingly use social media at the time of crisis, which produces a social media data deluge, where the public may find it difficult to locate trustworthy and credible information. Therefore, they often turn to authoritative sources: official individuals and organizations who are trusted to provide reliable information. It is then imperative that their credible messages reach and engage the widest possible audience, especially among those affected. In this study, we explore the role of metadata and linguistic factors in facilitating three types of engagement — retweets, replies, and favorites— with posts by authoritative sources. We find that many factors are similarly important across models (popularity, sociability, activity). However, some features are salient for only a specific type of engagement. We conclude by providing guidance to authoritative sources on how they may optimize specific types of engagement: retweets for information propagation, replies for in-depth sense-making, and favorites for cross-purpose visibility.  
  Address University of Utah; University of Utah; University of Utah; University of Utah  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track – Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/AVHJ5856 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2540  
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Author Wang, D.; Kogan, M. pdf  doi
isbn  openurl
  Title Resonance+: Augmenting Collective Attention to Find Information on Public Cognition and Perception of Risk Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 487-500  
  Keywords Crisis Informatics; Social Media Data; Word Embedding; Cognitive Process; Protective Action Decision Model  
  Abstract Microblogging platforms have been increasingly used by the public and crisis managers in crisis. The increasing volume of data has made such platforms more difficult for officials to find on-the-ground information and understand the public’s perception of the evolving risks. The crisis informatics literature has proposed various technological solutions to find relevant information from social media. However, the cognitive processes of the affected population and their subsequent responses, such as perceptions, emotional and behavioral responses, are still under-examined at scale. Yet, such information is important for gauging public perception of risks, an important task for PIOs and emergency managers. In this work, we leverage the noise-cutting power of collective attention and take cues from the Protective Action Decision Model, to propose a method that estimates shifts in collective attention with a special focus on the cognitive processes of those affected and their subsequent responses.  
  Address University of Utah, School of Computing; University of Utah, School of Computing  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes http://dx.doi.org/10.59297/IMVX7820 Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2542  
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Author Ramakrishnan, T.; Zou, L. pdf  openurl
  Title Investigating the Role of Digital Divide and Social Media Use (SMU) to Improve Disaster Resilience in Vulnerable Communities Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 1073-1073  
  Keywords Disaster Resilience; Social Media; Digital Divide; Vulnerable Communities  
  Abstract Disasters are unexpected large-scale events accompanied by trauma, death, and destruction. Disaster resilience varies by location and can be significantly improved through effective management. Real-time information describing the on-site impacts of disasters plays an important role in managing disasters. Social media provides a convenient platform where users in disaster-affected areas can access disaster information, report local damages, and ask for assistance. However, a widespread spatially uneven flow in online activities requesting for food, shelter, and medical assistance among people in disaster-affected areas through social media is seen during any disaster. Digital divide Influences social media use. Before probing the social media data for inspecting the affected population and prioritizing the relief operations, the social inequality in the social media use has to be considered. In this study, we examine the role of digital divide and its influence in social media use with aim of improving disaster resilience in vulnerable communities.  
  Address Prairie View A&M University, Prairie View, TX; Texas A&M University, College Station, TX  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Poster Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2593  
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Author Rahman, S.; Ramakrishnan, T.; Ngamassi, L. pdf  openurl
  Title Social Media Use for Disaster Management by Underserved Communities: A Uses and Gratification Theory Perspective Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 1074-1074  
  Keywords Disaster Management; Social Media; Undeserved Community; Uses and Gratification Theory  
  Abstract Social media has emerged as a useful disaster management tool. However, studies indicate that not all individuals are equally inclined towards using social media for managing disasters. Underserved communities have not been able to reap the benefits of social media for disaster management to its full potential. We draw on the Uses and Gratification Theory and the literature on disaster vulnerability of underserved communities to develop a conceptual model. In our poster, we make five propositions in order to examine the motivating factors for the underserved communities to use social media for disaster management.  
  Address Prairie View A&M University Prairie View, TX  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN ISBN Medium  
  Track Poster Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2594  
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Author Wang, D. pdf  isbn
openurl 
  Title Public Cognition and Perception on Social Media in Crisis Type Conference Article
  Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023  
  Volume Issue Pages 1081-1082  
  Keywords Crisis Informatics; Social Media Data; Risk Communication; Collective Attention; Risk Perception; Protective Action Decision Model, Word Embedding, BERTopic  
  Abstract Microblogging platforms have been increasingly used in crisis, facilitating more participatory communication between official response channels and affected communities. Despite the potential benefits, research has shown that disaster response organizations could not effectively utilize social media data due to data deluge (Knox 2022). To better understand the information needed for disaster response, we turn to the National Incident Management System Guidance for public information officers (PIOs) (NIMS Basic Guidance for PIOs 2020), the primary spokesperson for emergency management organizations. The guidance indicates that PIOs use social media for two major purposes, supporting their operational needs and gauging public perception of risk and incident response. To support the operational needs, the crisis informatics literature has heavily focused on information types supporting situational awareness, including serviceable, eyewitness or actionable information. However, the information representing public perception, such as people’s cognitive and perceptual processes in response to incidents, has been less addressed at scale. To bridge the gap between quantitative study in crisis informatics and information representing cognitive and perceptual processes and better support the task of PIOs, I focus on the study of people’s cognitive and perceptual processes on social media for my research. Cognitive and perceptual processes refer to the way that people pay attention to or process environmental inputs, including the mental activities of acquisition, processing or evaluation of environmental cues, social cues, and warnings. These processes reveal people’s perception of- and decision-making in response to potential threats. With this focus, I seek to answer the following research question: How could people’s cognitive and perceptual processes be inferred from their social media activities in crisis to benefit stakeholders in incident response? My interest in tracing this overall theme through a varied range of sub-tasks produces three more specific research questions: RQ1. How can information exposure and attention be operationalized to highlight cognitive and perceptual processes? RQ2. How do people’s perception of risk communications from stakeholders vary in crisis? RQ3. How could a principled and scalable pipeline be designed to identify people’s cognitive and affective perceptions on Twitter? I took cues from the Protective Action Decision Model (Lindell and Perry 2012) and leveraged baselines in the literature to address these research questions. To address the first research question, I proposed a metric that conceptualized and operationalized the predecision process. The proposed metric was incorporated into a pipeline and applied to two real-word events to recommend messages that represent the shift of collective attention of those locally affected with a specialized focus on cognitive and perceptual processes. To address the second research question, I went beyond the perception of risks to include perceptions of risk communications by stakeholders. I performed an empirical study of the relation between risk communications by stakeholders and different kinds of public perceptions (Lindell and Perry 2012). To address the third research question, I proposed a future work to provide benchmark coding schemes, datasets and models to quantitatively identify information representing cognitive and perceptual processes. I will leverage existing benchmark datasets in the literature (Olteanu et al. 2014; Imran et al. 2016; Alam et al. 2018; Zahra et al. 2020; Rudra et al. 2017; Mazloom et al. 2018; Purohit et al. 2018) and coding schemes in qualitative studies (Trumbo et al. 2016; Demuth et al. 2018) and create benchmark classification models.  
  Address University of Utah  
  Corporate Author Thesis  
  Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi  
  Language English Summary Language Original Title  
  Series Editor Hosssein Baharmand Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition 1  
  ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium  
  Track Doctoral Consortium Abstract Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2599  
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Author Anouck Adrot; Samuel Auclair; Julien Coche; Audrey Fertier; Cécile Gracianne; Aurélie Montarnal pdf  isbn
openurl 
  Title Using Social Media Data in Emergency Management: A Proposal for a Socio-technical Framework and a Systematic Literature Review Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 470-479  
  Keywords data eco-system; data processing; social media; information management; information technology; emergency organization  
  Abstract Data represents an essential resource to the management of emergencies: organizations have been growingly investing in technologies and resources to lever data as an asset before, during, and after disasters and emergencies. However, research on data usage in emergency management remains fragmented, preventing practitioners and scholars from approaching data comprehensively. To address this gap, this research in progress consists of a systematic review of the literature in a two-steps approach: we first propose a socio-technical framework and use it in an exploratory mapping of the main topics covered by the literature. Our preliminary findings suggest that research on data usage primarily focuses on technological opportunities and affordances and, hence, lacks practical implementation aspects in organizations. The expected contribution is double. First, we contribute to a more comprehensive understanding of data usage in emergency management. Second, we propose future avenues for research on data and resilience.  
  Address Dauphine Recherches en Management; French Geological Survey BRGM; IMT Mines Albi; IMT Mines Albi; French Geological Survey BRGM; IMT Mines Albi  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Data and Resilience: Opportunities and Challenges Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2433  
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Author Dario Salza; Edoardo Arnaudo; Giacomo Blanco; Claudio Rossi pdf  isbn
openurl 
  Title A 'Glocal' Approach for Real-time Emergency Event Detection in Twitter Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 570-583  
  Keywords Emergency; Event Detection; Social Media; Twitter; Incremental Clustering  
  Abstract Social media like Twitter offer not only an unprecedented amount of user-generated content covering developing emergencies but also act as a collector of news produced by heterogeneous sources, including big and small media companies as well as public authorities. However, this volume, velocity, and variety of data constitute the main value and, at the same time, the key challenge to implement and automatic detection and tracking of independent emergency events from the real-time stream of tweets. Leveraging online clustering and considering both textual and geographical features, we propose, implement, and evaluate an algorithm to automatically detect emergency events applying a ‘glocal’ approach, i.e., offering a global coverage while detecting events at local (municipality level) scale.  
  Address LINKS Foundation; LINKS Foundation; LINKS Foundation; LINKS Foundation  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2440  
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Author Pooneh Mousavi; Cody Buntain pdf  isbn
openurl 
  Title “Please Donate for the Affected”: Supporting Emergency Managers in Finding Volunteers and Donations in Twitter Across Disasters Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 605-622  
  Keywords social media; crisis in formatics; volunteers; donations; emergency support functions  
  Abstract Despite the outpouring of social support posted to social media channels in the aftermath of disaster, finding and managing content that can translate into community relief, donations, volunteering, or other recovery support is difficult due to the lack of sufficient annotated data around volunteerism. This paper outlines three experiments to alleviate these difficulties. First, we estimate to what degree volunteerism content from one crisis is transferable to another by evaluating the consistency of language in volunteer-and donation-related social media content across 78 disasters. Second it introduces methods for providing computational support in this emergency support function and developing semi-automated models for classifying volunteer-and donation-related social media content in new disaster events. Results show volunteer-and donation-related social media content is sufficiently similar across disasters and disaster types to warrant transferring models across disasters, and we evaluate simple resampling techniques for tuning these models. We then introduce and evaluate a weak-supervision approach to integrate domain knowledge from emergency response officers with machine learningmodelstoimproveclassification accuracy andacceleratethisemergencysupportinnewevents. This method helps to overcome the scarcity in data that we observe related to volunteer-and donation-related social media content.  
  Address University of Maryland, College Park; University of Maryland, College Park  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2442  
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Author Thomas Papadimos; Nick Pantelidis; Stelios Andreadis; Aristeidis Bozas; Ilias Gialampoukidis; Stefanos Vrochidis; Ioannis Kompatsiaris pdf  isbn
openurl 
  Title Real-time Alert Framework for Fire Incidents Using Multimodal Event Detection on Social Media Streams Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 623-635  
  Keywords Alert framework; social media; event detection; kernel density estimation; community detection  
  Abstract The frequency of wildfires is growing day by day due to vastly climate changes. Forest fires can have a severe impact on human lives and the environment, which can be minimised if the population has early and accurate warning mechanisms. To date, social media are able to contribute to early warning with the additional, crowd-sourced information they can provide to the emergency response workers during a crisis event. Nevertheless, the detection of real-world fire incidents using social media data, while filtering out the unavoidable noise, remains a challenging task. In this paper, we present an alert framework for the real-time detection of fire events and we propose a novel multimodal event detection model, which fuses both probabilistic and graph methodologies and is evaluated on the largest fires in Spain during 2019.  
  Address Centre for Research & Technology Hellas Information Technologies Institute Thessaloniki, Greece;Centre for Research & Technology Hellas Information Technologies Institute Thessaloniki, Greece;Centre for Research & Technology Hellas Information Technologie  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2443  
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Author Kiran Zahra; Rahul Deb Das; Frank O. Ostermann; Ross S. Purves pdf  isbn
openurl 
  Title Towards an Automated Information Extraction Model from Twitter Threads during Disasters Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 637-653  
  Keywords Social media threads; Text summarization; Disasters; Lexicons; Information extraction models; Word embeddings  
  Abstract Social media plays a vital role as a communication source during large-scale disasters. The unstructured and informal nature of such short individual posts makes it difficult to extract useful information, often due to a lack of additional context. The potential of social media threads– sequences of posts– has not been explored as a source of adding context and more information to the initiating post. In this research, we explored Twitter threads as an information source and developed an information extraction model capable of extracting relevant information from threads posted during disasters. We used a crowdsourcing platform to determine whether a thread adds more information to the initial tweet and defined disaster-related information present in these threads into six themes– event reporting, location, time, intensity, casualty and damage reports, and help calls. For these themes, we created the respective thematic lexicons from WordNet. Moreover, we developed and compared four information extraction models trained on GloVe, word2vec, bag-of-words, and thematic bag-of-words to extract and summarize the most critical information from the threads. Our results reveal that 70 percent of all threads add information to the initiating post for various disaster-related themes. Furthermore, the thematic bag-of-words information extraction model outperforms the other algorithms and models for preserving the highest number of disaster-related themes.  
  Address University of Zurich; University of Zurich, IBM; University of Twente; University of Zurich  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2444  
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Author Carlo Alberto Bono; Barbara Pernici; Jose Luis Fernandez-Marquez; Amudha Ravi Shankar; Mehmet Oguz Mülâyim; Edoardo Nemni pdf  isbn
openurl 
  Title TriggerCit: Early Flood Alerting using Twitter and Geolocation – A Comparison with Alternative Sources Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 674-686  
  Keywords Social Media; Disaster management; Early Alerting  
  Abstract Rapid impact assessment in the immediate aftermath of a natural disaster is essential to provide adequate information to international organisations, local authorities, and first responders. Social media can support emergency response with evidence-based content posted by citizens and organisations during ongoing events. In the paper, we propose TriggerCit: an early flood alerting tool with a multilanguage approach focused on timeliness and geolocation. The paper focuses on assessing the reliability of the approach as a triggering system, comparing it with alternative sources for alerts, and evaluating the quality and amount of complementary information gathered. Geolocated visual evidence extracted from Twitter by TriggerCit was analysed in two case studies on floods in Thailand and Nepal in 2021. The system respectively returned a large scale and a local scale alert, both in a timely manner and accompanied by a valid geographical description, while providing information complementary to existing disaster alert mechanisms.  
  Address Politecnico di Milano- DEIB;Politecnico di Milano- DEIB;University of Geneva;University of Geneva;Artificial Intelligence Research Institute (IIIA-CSIC); United Nations Satellite Centre (UNOSAT), United Nations Institute for Training and Research (UNITAR)  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2447  
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Author Nils Bourgon; Benamara Farah; Alda Mari; Véronique Moriceau; Gaetan Chevalier; Laurent Leygue; Yasmine Djadda pdf  isbn
openurl 
  Title Are Sudden Crises Making me Collapse? Measuring Transfer Learning Performances on Urgency Detection Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 701-709  
  Keywords Sudden crises; Transfer learning; Few-shot learning; Zero-shot learning; Social media content  
  Abstract This paper aims at measuring transfer learning performances across different types of crises related to sudden or unexpected events (like earthquakes, terror attacks, explosions, technological incidents) that cannot be foreseen by emergency services and on the occurrence of which they have virtually no control. Although sudden crises are present in most existing crisis datasets, as far as we are aware, no one studied their impact on classifiers performances when evaluated in an out-of-type scenario in which models are tested on a particular type of crisis unseen during training. Our contribution is threefold: (1) A new dataset of about 3,800 French tweets related to four sudden events that occurred in France annotated for both relatedness (i.e., useful vs. not useful for emergency responders) and urgency (i.e., not useful vs. urgent vs. not urgent), (2) A set of monotask and multitask zero-shot learning experiments to transfer knowledge across events and types, and finally, (3) Experiments involving few-shot learning to measure the amount of sudden events instances needed during training to guarantee good performances. When compared to a cross-event setting, our preliminary results are encouraging and show that transfer from predictable ecological crisis to sudden events is feasible and constitutes a first step towards real-time crisis management systems from social media content.  
  Address IRIT, Université de Toulouse, CNRS, Toulouse INP, UT3; IRIT, Université de Toulouse, CNRS, Toulouse INP, UT3; IJN, CNRS/ENS/EHESS PSL University; IRIT, Université de Toulouse, CNRS, Toulouse INP, UT3; DGSCGC SDAIRS; DGSCGC SDAIRS  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2449  
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Author Hafiz Budi Firmansyah; Jesus Cerquides; Jose Luis Fernandez-Marquez pdf  isbn
openurl 
  Title Ensemble Learning for the Classification of Social Media Data in Disaster Response Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 710-718  
  Keywords Ensemble learning; image classification; social media; disaster response  
  Abstract Social media generates large amounts of almost real-time data which has proven valuable in disaster response. Specially for providing information within the first 48 hours after a disaster occurs. However, this potential is poorly exploited in operational environments due to the challenges of curating social media data. This work builds on top of the latest research on automatic classification of social media content, proposing the use of ensemble learning to help in the classification of social media images for disaster response. Ensemble methods use multiple learning algorithms to obtain better predictive performance than could be obtained from any of the constituent learning algorithms alone. Experimental results show that ensemble learning is a valuable technology for the analysis of social media images for disaster response,and could potentially ease the integration of social media data within an operational environment.  
  Address Citizen Cyberlab, CUI, University of Geneva, Switzerland; Citizen Cyberlab, CUI, University of Geneva, Switzerland; IIIA-CSIC, Barcelona, Spain  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2450  
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Author Lucia Castro Herrera; Terje Gjøsæter pdf  isbn
openurl 
  Title Community Segmentation and Inclusive Social Media Listening Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 1012-1023  
  Keywords Inclusive Social Media Listening; Universal Design; Community Segmentation; Improvisation Strategies; Social Media Alignment  
  Abstract Social media analytics provide a generalized picture of situational awareness from the conversations happening among communities present in social media channels that are that are, or risk being affected by crises. The generalized nature of results from these analytics leaves underrepresented communities in the background. When considering social media analytics, concerns, sentiment, and needs are perceived as homogenous. However, offline, the community is diverse, often segmented by age group, occupation, or language, to name a few. Through our analysis of interviews from professionals using social media as a source of information in public service organizations, we argue that practitioners might not be perceiving this segmentation from the social media conversation. In addition, practitioners who are aware of this limitation, agree that there is room for improvement and resort to alternative mechanisms to understand, reach, and provide services to these communities in need. Thus, we analyze current perceptions and activities around segmentation and provide suggestions that could inform the design of social media analytics tools that support inclusive public services for all, including persons with disabilities and from other disadvantaged groups.  
  Address University of Agder  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Usability and Universal Design of ICT for Emergency Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2467  
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Author Zijun Long; Richard McCreadie pdf  isbn
openurl 
  Title Is Multi-Modal Data Key for Crisis Content Categorization on Social Media? Type Conference Article
  Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022  
  Volume Issue Pages 1068-1080  
  Keywords Social Media Classification; Multi-modal Learning; Crisis Management; Deep Learning, BERT; Supervised Learning  
  Abstract The user-base of social media platforms, like Twitter, has grown dramatically around the world over the last decade. As people post everything they experience on social media, large volumes of valuable multimedia content are being recorded online, which can be analysed to help for a range of tasks. Here we specifically focus on crisis response. The majority of prior works in this space focus on using machine learning to categorize single-modality content (e.g. text of the posts, or images shared), with few works jointly utilizing multiple modalities. Hence, in this paper, we examine to what extent integrating multiple modalities is important for crisis content categorization. In particular, we design a pipeline for multi-modal learning that fuses textual and visual inputs, leverages both, and then classifies that content based on the specified task. Through evaluation using the CrisisMMD dataset, we demonstrate that effective automatic labelling for this task is possible, with an average of 88.31% F1 performance across two significant tasks (relevance and humanitarian category classification). while also analysing cases that unimodal models and multi-modal models success and fail.  
  Address University of Glasgow; University of Glasgow  
  Corporate Author Thesis  
  Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium  
  Track Social Media for Crisis Management Expedition Conference  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2472  
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