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	Author	Humaira Waqas; Muhammad Imran
	Title	#CampFireMissing: An Analysis of Tweets About Missing and Found People From California Wildfires			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	social media, Twitter, missing and found people, California wildfires, disaster response
	Abstract	Several research studies have shown the importance of social media data for humanitarian aid. Among others, the issue of missing and lost people during disasters and emergencies is crucial for disaster managers. This work analyzes Twitter data from a recent wildfire event to determine its usefulness for the mitigation of the missing and found people issue. Data analysis performed using various filtering techniques, and trend analysis revealed that Twitter contains important information potentially useful for emergency managers and volunteers to tackle this issue. Many tweets were found containing full names, partial names, location information, and other vital clues which could be useful for finding missing people.
	Address	Qatar Computing Research Institute, Qatar
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1915
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	Author	Victor A. Bañuls Silvera; Rafael Cantueso Burguillos; Fernando Tejedor Panchón; Miguel Ramírez de la Huerga; Murray Turoff
	Title	A Delphi approach for the establishment of the fundamental principles of an Organizational Security System in Public Administration			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Delphi, Public Administration, Intentional Risks, Homeland Security, Resilience.
	Abstract	The aim of this work is defining fundamental principles of an Internal Security System in the presence of intentional risks in Public Administration. The relevance of this object of study has increased even more with the emergence of new terrorist groups and the proliferation of organized crime, which have been categorized as a maximum threat to Security by the government. This context has led to new regulations and legislation on Security matters at the national and international level to protect assets, people and the activity of the Administration itself. Despite the large number of regulations and relevance of this topic, there is not any study which defines in a comprehensive manner the requirements that a security system must have in the presence of intentional risks in Public Administration. The results of this work are intended to be a reference for the Public Administration, for the prevention and reaction to damage to people, property, and operation, intentionally caused by external agents, personnel themselves or users. These principles have been applied and validated through a Delphi process in the Administration of the Regional Government of Andalusia in which more than 40 security-related managers have participated.
	Address	Universidad Pablo de Olavide, Spain;Junta de Andalucía, Spain;MSIG Smart Management, Spain;New Jersey Institute of Technology, USA
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1938
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	Author	Linda Elmhadhbi; Mohamed-Hedi Karray; Bernard Archimède
	Title	A Modular Ontology for Semantically Enhanced Interoperability in Operational Disaster Response			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Semantic interoperability, modular ontology, upper-level ontology, mid-level ontology, disaster response
	Abstract	Up to now, the world has witnessed how inadequate communication capabilities can adversely affect disaster response efforts. There are various Emergency Responders (ERs) that potentially must work together towards a successful resolution of the disaster. However, the different terminologies and technical vocabularies that are being exchanged between the ERs may lead to a misunderstanding and lack of semantic integrity. Yet, understanding the semantics of the exchanged data is one of the major challenges. The purpose of this work is to define the complex knowledge of the ERs by proposing a common and modular ontology shared by all the stakeholders so as to come up with a common shared vocabulary in order to ensure semantic interoperability between ERs. In this paper, we present POLARISCO and we discuss how it was developed using Basic Formal Ontology as an upper-level ontology and Common Core Ontology as a mid-level ontology to define each module.
	Address	University of Toulouse, France
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T10- Knowledge, Semantics and AI for RISK and CRISIS management	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1960
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	Author	Duygu Pamukçu; Christopher William Zobel; Andrew Arnette
	Title	A New Data-Driven Approach to Measuring Hurricane Risk			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Risk, Severity, Natural hazard, Analytic methods
	Abstract	Improving disaster operations requires understanding and managing risk. This paper proposes a new data-driven approach for measuring the risk associated with a natural hazard, in support of developing more effective approaches for managing disaster operations. The paper focuses, in particular, on the issue of defining the inherent severity of a hazard event, independent of its impacts on human society, and concentrates on hurricanes as a specific type of natural hazard. After proposing a preliminary severity measure in the context of a hurricane, the paper discusses the issues associated with collecting empirical data to support its implementation. The approach is then illustrated by comparing the relative risk associated with two different locations in the state of North Carolina subject to the impacts of Hurricane Florence in 2018.
	Address	Virginia Tech, United States of America;University of Wyoming, United States of America
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T1- Analytical Modeling and Simulation	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1974
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	Author	Haya Aldossary; Graham Coates
	Title	A Preliminary Optimisation-based Approach to Coordinate the Response of Ambulances in Mass Casualty Incidents			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	MCIs, Optimization-based approach, Co-ordination, Emergency response.
	Abstract	Mass Casualty Incidents (MCIs) may occur with no notice and require a rapid response to manage the casualties and arrange their transportation to hospitals. MCIs may result in different numbers of casualties and fatalities. Further, response time can play a crucial role in reducing fatalities and protecting lives. This paper reports on a preliminary optimisation-based approach, termed MCIER, which has been developed to co-ordinate the response of ambulances to multiple MCIs. In this approach, a realistic representation of the road network is modelled for the geographical area of interest. Also, a Neighbourhood Search Algorithm (NSA) has been developed in order to find the optimum solution to the problem under consideration. A hypothetical case study of a MCI in Newcastle-upon-Tyne has been considered to investigate the effect on response time of the time of day, and day of week, on which the incident occurs.
	Address	Newcastle University, United Kingdom
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T1- Analytical Modeling and Simulation	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1952
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	Author	Prithviraj Dasgupta; Deepak Khazanchi
	Title	A Unified Approach Integrating Human Shared Mental Models with Intelligent Autonomous Team Formation for Crisis Management			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Crisis management team, intelligent autonomous system, coalition formation, shared mental model
	Abstract	Autonomous systems are being exceedingly used to assist humans in various crisis responses scenarios such as earthquakes and nuclear disasters. Because they operate in highly unstructured and uncertain environments, failures are an inherent part of such autonomous systems, and, techniques for making these systems robust to failures arising from computer hardware, software or communication malfunctions are already integrated into their design. However, an important aspect while designing such systems is often times overlooked: how to better coordinate and communicate across distributed, possibly diverse human teams who are working in cooperation with autonomous systems into the design of the autonomous system itself. Unfortunately, this results in limited adoption of autonomous systems in real-life crisis scenarios. In this working paper, we describe ongoing work that attempts to address this deficit by integrating research on shared mental models between humans with techniques for autonomous agent team formation in the context of search and rescue scenarios.
	Address	University of Nebraska Omaha, United States of America;Center for Integrated Emergency management (CIEM), University of Agder, Norway
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T10- Knowledge, Semantics and AI for RISK and CRISIS management	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1929
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	Author	Denis Barcaroli; Alex Coletti; Antonio De Nicola; Antonio Di Pietro; Luigi La Porta; Maurizio Pollino; Vittorio Rosato; Giordano Vicoli; Maria Luisa Villani
	Title	An Automatic Approach to Qualitative Risk Assessment in Metropolitan Areas			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Risk assessment, geographic information system, conceptual modeling, ontology, computational creativity
	Abstract	Risk assessment aims at improving prevention and preparedness phases of the crisis management lifecycle. Qualitative risk assessment of a system is important for risks identification and analysis by the various stakeholders and often requires multi-disciplinary knowledge. We present an automatic approach to qualitative risk assessment in metropolitan areas using semantic techniques. In particular, users are provided with a computational support to identify and prioritize by relevance risks of city services, through generation of semantic descriptions of risk situations. This approach is enabled by a software system consisting of: TERMINUS, a domain ontology representing city knowledge; WS-CREAM, a web service implementing risk identification and ranking functions; and CIPCast, a GIS-based Decision Support System with functions of risk forecast due to natural hazards. Finally we present the results of a preliminary validation of the generated risks concerning some points of interest in two different areas of the city of Rome.
	Address	ENEA, Italy;Booz Hallen Hamilton, United States
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T10- Knowledge, Semantics and AI for RISK and CRISIS management	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1886
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	Author	Kristine Steen-Tveit; Jaziar Radianti
	Title	Analysis of Common Operational Picture and Situational Awareness during Multiple Emergency Response Scenarios			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Full-scale drill, elicitation methods, situational awareness, common operational picture, information needs.
	Abstract	Disaster response operations require communication and coordination between agencies that seldom occurs in everyday workday situations. Furthermore, in such hybrid environments it is necessary to establish a common operational picture for the responders involved to support collaborative decision-making. The emergency responders must gain situational awareness, and this can further affect the quality of how they deal with the situation. Training in emergency situations is shown to be efficient for learning. In order to understand the complexity of working in unpredictable environments, an analysis of an audio-log from a large-scale drill was carried out. Moreover, this paper provides a definition of several categories for identifying the processes to establish situational awareness and a common operational picture among emergency responders. The analysis process revealed how the actors communicate and revealed an overall communication pattern.
	Address	University of Agder, Norway, Norway
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T2- Command and control studies	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1931
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	Author	Ana Rodríguez-Hoyos; José Estrada-Jiménez; David Rebollo-Monedero; Jordi Forné; Rubén Trapero Burgos; Antonio Álvarez Romero; Rodrigo Diaz Rodríguez
	Title	Anonymizing Cybersecurity Data in Critical Infrastructures: The CIPSEC Approach			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	privacy, critical infrastructures, data anonymization, CIPSEC, security logs
	Abstract	Cybersecurity logs are permanently generated by network devices to describe security incidents. With modern computing technology, such logs can be exploited to counter threats in real time or before they gain a foothold. To improve these capabilities, logs are usually shared with external entities. However, since cybersecurity logs might contain sensitive data, serious privacy concerns arise, even more when critical infrastructures (CI), handling strategic data, are involved. We propose a tool to protect privacy by anonymizing sensitive data included in cybersecurity logs. We implement anonymization mechanisms grouped through the definition of a privacy policy. We adapt said approach to the context of the EU project CIPSEC that builds a unified security framework to orchestrate security products, thus offering better protection to a group of CIs. Since this framework collects and processes security-related data from multiple devices of CIs, our work is devoted to protecting privacy by integrating our anonymization approach.
	Address	Universitat Politécnica de Catalunya (UPC), Barcelona, España;Escuela Politécnica Nacional (EPN), Quito, Ecuador;ATOS, Madrid, España
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T13 - Privacy Risk Management in Critical Infrastructures	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1934
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	Author	Hans C.A. Wienen; Faiza A. Bukhsh; Eelco Vriezekolk; Roel J. Wieringa
	Title	Applying Generic AcciMap to a DDOS Attack on a Western-European Telecom Operator			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Telecommunications, AcciMap, accident analysis, incident analysis
	Abstract	After a large incident on a telecommunications network, the operator typically executes an incident analysis to prevent future incidents. Research suggests that these analyses are done ad hoc, without a structured approach. In this paper, we conduct an investigation of a large incident according to the AcciMap method. We find that this method can be applied to telecommunications networks with a few small changes; we find that such a structured approach yields many more actionable recommendations than a more focused approach and we find that both the onset of an incident and the resolution phase merit their own analysis. We also find that such an analysis costs a lot of effort and we propose a more efficient approach to using this method. An unexpected outcome was that AcciMap may also be very useful for analyzing crisis organizations.
	Address	University of Twente, Netherlands, The;Agentschap Telecom, The Netherlands
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1925
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	Author	Meshal Alharbi; Graham Coates
	Title	Assessing Flood Recovery of Small Businesses using Agent-Based Modelling and Simulation			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	SMEs; agent-based modelling and simulation; flooding; short-term recovery; manufacturing and retail.
	Abstract	In developed countries, small and medium-sized enterprises (SMEs) represent the majority of all businesses, e.g. 99.9% in the UK. Given this significant proportion, any disruption to the operation of SMEs will have a negative impact on a nation?s economy. In the context of flooding, this paper reports on the use of agent-based modelling and simulation (ABMS) to assess SMEs immediate response and short-term recovery. In particular, it focuses on the interactions between manufacturing SMEs and mutual aid partners, and retail SMEs and companies specializing in refurbishing premises. Results show that a manufacturing SME with a mutual aid partner can reduce loss in production by approximately 6% over a 7 working day period. In relation to retail SMEs, those with employees able to be allocated to refurbish its premises recovered faster than SMEs employing a refurbishment company, potentially one day earlier.
	Address	Durham University, United Kingdom;Newcastle University, United Kingdom
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T1- Analytical Modeling and Simulation	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1920
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	Author	Sandra König; Stefan Schauer
	Title	Cascading Threats in Critical Infrastructures with Control Systems			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Cascading failures, industrial control systems, critical infrastructures, hybrid situational awareness
	Abstract	Critical infrastructures (CIs) increase in complexity due to numerous dependencies on other CIs but also due to the ongoing digitalization in the industry sector. This yields an increased risk of failure of a single CI as the overall systems gets very fragile and sensitive to errors Failure of a single component may affect large parts of an infrastructure due to cascading effects. One way to support functionality of a CI is the use of Industrial Control Systems (ICS) that allow monitoring remote sites and controlling processes. However, this is an additional source for threats as recent cyber-attacks have shown. Further, the additional information for such cyber systems is often not efficiently combined with existing information on the physical infrastructure. We here propose a method to combine these two sources of information in order to estimate the impact of a security incident on CIs, taking into account cascading effects of threats. An implementation of the model allows simulation of the dynamics inside a CI and yields a record of the status of each asset of the CI. The way the assets change their states illustrates the consequences of an incident on the entire CI. Visualization of the results provides an overview on the situation of the entire CI at a certain point of time and a sequence of such visualization over an entire period of time illustrates the changes over time. The results from this analysis may be used to support security officers in analyzing the current (hybrid) state of their CI in case of an incident and thus increase the hybrid situational awareness.
	Address	Austrian Institute of Technology, Austria
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T14 - Protecting Critical Infrastructures in Crisis Situations	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1932
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	Author	Basanta Chaulagain; Aman Shakya; Bhuwan Bhatt; Dip Kiran Pradhan Newar; Sanjeeb Prasad Panday; Rom Kant Pandey
	Title	Casualty Information Extraction and Analysis from News			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	casualty, information extraction, news articles, casualty data visualization
	Abstract	During unforeseen situations of crisis such as disasters and accidents we usually have to rely on local news reports for the latest updates on casualties. The information in such feeds is in unstructured text format, however, structured data is required for analysis and visualization. This paper presents a system for automatic extraction and visualization of casualty information from news articles. A prototype online system has been implemented and tested with local news feed of road accidents. The system extracts information regarding number of deaths, injuries, date, location, and vehicles involved using techniques like Named Entity Recognition, Semantic Role Labeling and Regular expressions. The entities were manually annotated and compared with the results obtained from the system. Initial results are promising with good accuracy overall. Moreover, the system maintains an online database of casualties and provides information visualization and filtering interfaces for analysis.
	Address	Dept. of Electronics and Computer Engineering, Pulchowk Campus, Institute of Engineering, Tribhuvan University, Nepal
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T10- Knowledge, Semantics and AI for RISK and CRISIS management	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1923
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	Author	Abbas Ganji; Tom Wilson; Sonia Saveli; Dharma Dailey; Mark Haselkorn
	Title	Cause and Effect: A Qualitative Analysis of Obstacles to Information Sharing During a Regional Disaster Exercise			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Information Sharing; Disaster Response; Qualitative Analysis; Collaboration; Coordination
	Abstract	After large-scale disasters, diverse partner agencies rely heavily on an information-sharing environment that supports collaborative work. In the U.S., this occurs under the Incident Command System (ICS), a structured organizational framework for coordinated action. We explore obstacles to information sharing and coordinationobserved at a county-level Emergency Operations Center (EOC) operating under ICS during the response phase of a large-scale regional disaster exercise. Textual observations collected in situ are analyzed for both the effect/manifestation and cause/source of barriers to information sharing. Two-thirds of barriers that manifest as computational issues are not caused by technology breakdowns, and a third caused by unclear processes manifest as computational issues. Overall, obstacles to collaborative work that appear to be related to computational issues are generally attributable to non-technical causes. This indicates that resources directed at improving collaborative management of disasters by enhancing technological capabilities are likely to be misdirected.
	Address	University of Washington, United States of America
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T2- Command and control studies	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1848
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	Author	Kevin Wesendrup; Nicola Rupp; Adam Widera; Bernd Hellingrath
	Title	Challenges and Trends of Data Management for Firefighting in Germany and the Netherlands			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Data management, challenges, trends, firefighting
	Abstract	For successful firefighting, information is key. In this work, a general overview of the current challenges and trends of data management for firefighting in Germany and the Netherlands are examined. This was accomplished by conducting a literature review to find out the current state-of-the-art in research. The results of the literature review are then compared with expert sentiments and gaps between research and practice are revealed. Through the review, six challenge categories are identified: cartographic data harmonization, IS standardization, information gathering from unstructured data, canonical bodies of knowledge, and data-driven firefighting support. The challenges and trends are discussed in the context of Germany and the Netherlands and significant differences are presented. Lastly, the gaps between research and practice are thoroughly analyzed and potentials for future work revealed.
	Address	University of Münster, Germany
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T15- Open Track	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1902
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	Author	Abbas Ganji; Negin Alimohammadi; Scott Miles
	Title	Challenges in Community Resilience Planning and Opportunities with Simulation Modeling			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Community resilience; human-centered design; interface design; simulation modeling; recovery planning
	Abstract	The importance of community resilience has become increasingly recognized in emergency management and post-disaster community well-being. To this end, three seismic resilience planning initiatives have been conducted in the U.S. in the last decade to envision the current state of community resilience. Experts who participated in these initiatives confronted challenges that must be addressed for future planning initiatives. We interviewed eighteen participants to learn about the community resilience planning process, its characteristics, and challenges. Conducting qualitative content analysis, we identify six main challenges to community resilience planning: complex network systems; interdependencies among built environment systems; inter-organizational collaboration; connections between the built environment and social systems; communications between built environment and social institutions? experts; and communication among decision-makers, social stakeholders, and community members. To overcome the identified challenges, we discuss the capability of human-centered simulation modeling as a combination of simulation modeling and human-centered design to facilitate community resilience planning.
	Address	University of Washington, United States of America
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1873
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	Author	Sandra König
	Title	Choosing Ways to Increase Resilience in Critical Infrastructures			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Resilience, critical infrastructure, optimization
	Abstract	Increasing resilience is a core interest in critical infrastructure (CI) protection that involves many challenges. It is necessary to agree on a common understanding of resilience and identify potential strategies to improve it. Once this is done, the question arises how to choose among these strategies. We propose to decide based on a game-theoretic framework that allows identification of optimal actions under various scenarios. This framework considers different threat scenarios as attacks to the CI and the identified strategies to improve resilience as defense strategies for the CI. Since the payoff of the game, namely the resilience of the CI, can hardly be measured with certainty we choose an extension of classical game theory that allows taking uncertainty into account and still finds provably optimal solutions. This approach is especially useful in a situation where we aim to optimize a quantity that is difficult to measure (such as resilience). The result of this analysis is two-fold: it identifies an optimal defense but also provides information about the resilience in the worst case. The approach is illustrated with a small example using a publicly available implementation.
	Address	Austrian Institute of Technology, Austria
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T14 - Protecting Critical Infrastructures in Crisis Situations	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1914
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	Author	Susanne Kubisch; Johanna Stötzer; Sina Keller; María Bull; Andreas Braun
	Title	Combining a social science approach and GIS-based simulation to analyse evacuation in natural disasters: A case study in the Chilean community of Talcahuano			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Interdisciplinary approach, case study, evacuation, tsunami, recommendations disaster risk management
	Abstract	In rapid-onset disasters the time needed for evacuation is crucial. Aside from the behaviour of the population, the road network plays a fundamental role. It serves as a medium to reach a safe area. This study analyses the entire evacuation process, from decision-making up to the arrival at an evacuation zone by combining standardised questionnaires and GIS-based simulation. Based on a case study in the Chilean community of Talcahuano, an event-based past scenario and a hypothetical future scenario is investigated, integrating the affected population in the research process. The main problem identified in past evacuations has been time delay due to congestions, which also is evident in the results of the hypothetical future scenario. A result which supports evacuation by foot. This paper argues that a combination of scientific methods is essential for analysing evacuation and to reduce the risk due to time delay, critical route and transport medium choice.
	Address	Karlsruhe Institute of Technology, Germany;Universidad Católica de la Santísima Concepción, Chile
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1877
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	Author	Fiona Jennet McNeill; Diana Bental; Jeremy Bryan; Paolo Missier; Jannetta S. Steyn; Tom Kumar
	Title	Communication in Emergency Management through Data Integration and Trust: an introduction to the CEM-DIT system			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	provenance, data matching, data integration, semantic web systems, decision support
	Abstract	This paper discusses the development of the CEM-DIT (Communication in Emergency Management through Data Integration and Trust) system, which allows decision makers in crises to send out automated data requests to multiple heterogeneous and potentially unknown sources and interactively determine how reliable, relevant and trustworthy the responses are. We describe the underlying technology, which is based partially on data integration and matching, and partly on utilisation of provenance data. We describe our cooperation with the Urban Observatory (UO), which allows us to develop the system in collaboration with developers of the kind of crisis-relevant data which the system is designed for. The system is currently in development, and we describe which parts are fully implemented and which are currently being developed.
	Address	Heriot-Watt University, Scotland;Coventry University, United Kingdom;Newcastle University, United Kingdom
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T5- Intelligent and Semantic Web Systems	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1961
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	Author	Peter Berggren; Molly Lundberg; Joeri van Laere; Björn J E Johansson
	Title	Community resilience towards disruptions in the payment system			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Community resilience, customer perspective, payment system, crisis management
	Abstract	This paper presents a study where nine Swedish citizens were interviewed about their concerns and expectations, from a customer perspective, in relation to a 10 day disruption in the payment system. The purpose of the study was to understand the customer?s perspective in order to provide input to the development of a simulation environment. This simulation environment aims at allowing different stakeholders to experience how a disruption in the payment system affects the local community and thereby create understanding of how resilience is built and affected. The research questions were: What do customers expect to get access to? When? What are customers prepared for? How does this differ among different customer groups? The results indicate some understanding of how such a crisis affects the local community and what the informants expects to happen. The respondents represented a diversity of socio-economic backgrounds from rural and urban parts of the municipality.
	Address	Linköping University, Sweden;Skövde University
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T11- Community Engagement & Healthcare Systems	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1937
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	Author	Fedor Vitiugin; Carlos Castillo
	Title	Comparison of Social Media in English and Russian During Emergencies and Mass Convergence Events			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Social Media, Crisis Informatics, Twitter, Information Extraction.
	Abstract	Twitter is used for spreading information during crisis events. In this paper, we first retrieve event-related information posted in English and Russian during six disasters and sports events that received wide media coverage in both languages, using an adaptive information filtering method for automating the collection of about 100 000 messages. We then compare the contents of these messages in terms of 17 informational and linguistic features using a difference in differences approach. Our results suggest that posts in each language are focused on different types of information. For instance, almost 50% of the popular people mentioned in these messages appear exclusively in either the English messages or the Russian messages, but not both. Our results also suggest differences in the adoption of platform mechanics during crises between Russian-speaking and English-speaking users. This has important implications for data collection during crises, which is almost always focused on a single language.
	Address	Independent;Universitat Pompeu Fabra
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	1916
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	Author	Amanda Langer; Marc-André Kaufhold; Elena Maria Runft; Christian Reuter; Margarita Grinko; Volkmar Pipek
	Title	Counter Narratives in Social Media: An Empirical Study on Combat and Prevention of Terrorism			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Counter Narratives, Online Campaign, Social Media, Terrorism, Radicalisation
	Abstract	With the increase of terrorist attacks and spreading extremism worldwide, countermeasures advance as well. Often social media is used for recruitment and radicalization of susceptible target groups. Counter narratives are trying to disclose the illusion created by radical and extremist groups through a purposive and educational counter statement, and to initiate a rethinking in the affected individuals via thought-provoking impulses and advice. This exploratory study investigates counter narrative campaigns with regard to their fight and prevention against terrorism in social media. Posts with strong emotions and a personal reference to affected individuals achieved the highest impact and most reactions from the target group. Furthermore, our results illustrate that the impact of a counter narrative campaign cannot be measured solely according to the reaction rate to their postings and that further analysis steps are therefore necessary for the final evaluation of the campaigns.
	Address	University of Siegen, Institute for Information Systems, Germany;Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC), Germany
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1861
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	Author	Firoj Alam; Ferda Ofli; Muhammad Imran
	Title	CrisisDPS: Crisis Data Processing Services			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Social media, humanitarian data processing, text classification, application programming interfaces, data processing services
	Abstract	Over the last few years, extensive research has been conducted to develop technologies to support humanitarian aid tasks. However, many technologies are still limited as they require both manual and automatic approaches, and more importantly, are not ready to be integrated into the disaster response workflows. To tackle this limitation, we develop automatic data processing services that are freely and publicly available, and made to be simple, efficient, and accessible to non-experts. Our services take textual messages (e.g., tweets, Facebook posts, SMS) as input to determine (i) which disaster type the message belongs to, (ii) whether it is informative or not, and (iii) what type of humanitarian information it conveys. We built our services upon machine learning classifiers that are obtained from large-scale comparative experiments utilizing both classical and deep learning algorithms. Our services outperform state-of-the-art publicly available tools in terms of classification accuracy.
	Address	Qatar Computing Research Institute, Qatar
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1891
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	Author	Kathleen Ann Moore
	Title	Dark Web, Black Markets: The Utility of Dark in Disaster Recovery Research			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Deep Web, Dark Web, Surface Web, Black Markets, Crisis Response, Crisis Management
	Abstract	Black markets that develop after disaster events have potential to disrupt recovery efforts, and the Dark Web is the perfect facilitator of these markets. Lack of knowledge about the Dark Web: how to access it, how to safely, efficiently navigate the space, and prevailing myths about its dangers likely lead to this deficiency of research. To date, this area is a critically unexplored area of the Internet in the crisis research literature. This work examines this area of the Internet for utility and insight relevant to crisis managers. A pilot study on Puerto Rico in the months following Hurricane Maria reveals possible indicators of the development of black markets for prescription drugs, food, and water, which can impact long-term recovery and reconstruction efforts when these items are diverted from legal supply chains. As more people adopt this hidden part of the Internet, researchers and managers must do more to pay attention to activities that occur in this space.
	Address	James Madison University, United States of America
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T15- Open Track	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1918
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	Author	Ingo J. Timm; Bernhard Hess; Fabian Lorig
	Title	Data Acquisition for ad-hoc Evacuation Simulations of Public Buildings			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Evacuation of Public Buildings, Data Fusion, Data Aggregation, Crowd Simulation, Social Simulation
	Abstract	Crowd simulation is suitable to evaluate evacuation strategies but its validity strongly depends on the quality of input data. The acquisition of adequate input data is particularly challenging when simulating the evacuation of public buildings such as universities. As they are publicly accessible, the exact number of persons on site is unknown. Yet, to investigate specific emergency situations by means of simulation, e.g. amok or fire, information is required about distribution and amount of people within the building at a specific point of time. Due to data privacy, public buildings do not implement access control. However, data artifacts are available in various information systems, e.g., wifi data, room administration. Our hypothesis is, that the acquisition and fusion of such data artifacts is sufficient to enable data-based ad-hoc simulation of evacuation scenarios as decision support for the operations management. To this end, we introduce a procedure for the situation-dependent collection fusion of simulation input data. Furthermore, a case study is provided to demonstrate the feasibility of the approach.
	Address	Trier University, Germany
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T5- Intelligent and Semantic Web Systems	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1949
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