|
Record |
Links |
|
Author  |
Willem Van Santen; Catholijn M. Jonker; Niek Wijngaards |

|
|
Title |
Crisis decision making through a shared integrative negotiation mental model |
Type |
Conference Article |
|
Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
Information systems; Social sciences; Control structure; Crisis management; Mental model; Multi agencies; Negotiation; Negotiation process; Political context; Shared mental model; Decision making |
|
|
Abstract |
Decision making during crises takes place in (multi-agency) teams, in a bureaucratic political context. As a result, the common notion that during crises decision making should be done in line with a Command & Control structure is invalid. This paper shows that the best way for crisis decision making teams in a bureaucratic political context is to follow an integrative negotiation approach as the shared mental model of decision making. This conclusion is based on an analysis of crisis decision making by teams in a bureaucratic political context. First of all this explains why in a bureaucratic political context the Command & Control adage does not hold. Secondly, this paper motivates why crisis decision making in such context can be seen as a negotiation process. Further analysis of the given context shows that an assertive and cooperative approach suits crisis decision making best. |
|
|
Address |
TU Delft, Peak and Valley, Netherlands; TU Delft, Netherlands; Thales Research and Technology Netherlands, D-CIS Lab, Netherlands |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
|
|
|
Track |
Collaboration and Social Networking |
Expedition |
|
Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
1045 |
|
Share this record to Facebook |