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Author
Jean-Luc Wybo
Title
Improving resilience of organizations by increasing mutual knowledge of stakeholders
Type
Conference Article
Year
2006
Publication
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2006
Volume
Issue
Pages
540-546
Keywords
Information systems
;
Risk management
;
Complex task
;
Crisis management
;
Emergency management
;
Mutual knowledge
;
Natural hazard
;
Organizational learning
;
Societies and institutions
Abstract
Managing accidents and crisis is a complex task, which is achieved by a large number of stakeholders. In order to identify appropriate responses to risk-prone situations, a classification in two categories has been proposed: risks of damage and risks of crisis (Wybo 2004). Risks of damage correspond to emergency management procedures and plans. Risks of crisis correspond to situations that escape from planning because of the overflow of the organization. Resilience of organizations is defined as their ability to resist to chaos and to maintain the situation under control. From the analysis of a large number of emergencies and crises caused by industrial and natural hazards, we try to identify what conditions increase the resilience of organizations. They have in common to increase the mutual knowledge of stakeholders about their strategies and roles and about the development of the situation.
Address
Ecole des Mines de Paris, France
Corporate Author
Thesis
Publisher
Royal Flemish Academy of Belgium
Place of Publication
Newark, NJ
Editor
B. Van de Walle, M. Turoff
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9090206019; 9789090206011
Medium
Track
STAKEHOLDER COORDINATION FOR CRISIS MANAGEMENT
Expedition
Conference
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
1108
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