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Author (up) Jean-Luc Wybo pdf  isbn
  Title Improving resilience of organizations by increasing mutual knowledge of stakeholders Type Conference Article
  Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 540-546  
  Keywords Information systems; Risk management; Complex task; Crisis management; Emergency management; Mutual knowledge; Natural hazard; Organizational learning; Societies and institutions  
  Abstract Managing accidents and crisis is a complex task, which is achieved by a large number of stakeholders. In order to identify appropriate responses to risk-prone situations, a classification in two categories has been proposed: risks of damage and risks of crisis (Wybo 2004). Risks of damage correspond to emergency management procedures and plans. Risks of crisis correspond to situations that escape from planning because of the overflow of the organization. Resilience of organizations is defined as their ability to resist to chaos and to maintain the situation under control. From the analysis of a large number of emergencies and crises caused by industrial and natural hazards, we try to identify what conditions increase the resilience of organizations. They have in common to increase the mutual knowledge of stakeholders about their strategies and roles and about the development of the situation.  
  Address Ecole des Mines de Paris, France  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track STAKEHOLDER COORDINATION FOR CRISIS MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1108  
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