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Record |
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Author  |
Starr Roxanne Hiltz; Jane Kushma; Linda Plotnick |
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Title |
Use of Social Media by U.S. Public Sector Emergency Managers: Barriers and Wish Lists |
Type |
Conference Article |
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Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings ? 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
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Volume |
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Issue |
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Pages |
602-611 |
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Keywords |
Social media, emergency management, Twitter, Facebook |
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Abstract |
Semi-structured interviews were conducted with U.S. public sector emergency managers to probe barriers to use of social media and reactions to possible software enhancements to support such use. The three most frequently described barriers were lack of personnel time to work on use of social media, lack of policies and guidelines for its use, and concern about the trustworthiness of pulled data. The most popular of the possible technological enhancements described for Twitter are filtering by category of user/contributor, and display of posts on a GIS system with a map-based display. |
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Address |
NJIT, Newark NJ, United States; Jacksonville State U., AL, United States |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
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Track |
Social Media in Crisis Response and Management |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1171 |
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