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Author (up) Muriel Dufour pdf  isbn
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  Title Inter-organizational Resource Coordination between NGOs in emergency responses Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords Coordination; IT; NGO; Processes; Resources  
  Abstract Resource coordination between NGOs is crucial to have efficient emergency responses. Information Systems (IS) are a tool facilitating resource transfers, information exchanges, and resource coordination between organizations. They cannot be efficient if they are not adapted to fundamental problems of crisis management and specifically to resource coordination processes. This paper explores the operational aspect of resource transfer processes, the intensity of resource coordination between NGOs, and the characteristics an IS, as a support to those processes, must have to improve the resource coordination. Sixty-five in-depth interviews, documentation, and on-site observations in Chile with 13 NGOs chosen for their diversity allowed identifying different categories of processes. A mixed-transformative approach being used, intensity scores were assigned to processes and global scores were calculated for NGOs, based on their processes. A brief discussion follows on how information systems should be adapted to help these processes to increase coordination intensity.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Understanding Collaborative Work Practices Expedition Conference ISCRAM 2015 Conference Proceedings 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1256  
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