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Author
Heather M. Fuchs
;
Norbert Steigenberger
;
Thomas Lübcke
Title
Intuition or deliberation ? How do professionals make decisions in action?
Type
Conference Article
Year
2015
Publication
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2015
Volume
Issue
Pages
Keywords
decision making
;
deliberation
;
dual processing
;
experts
;
intuition
Abstract
Despite intense research on decision-making in action, we still know little about when decision-makers rely on deliberate vs. intuitive decision-making in decision situations under complexity and uncertainty. This paper studies decision-making modes (deliberate vs. intuitive) in complex task environments contingent on perceived complexity, experience, and decision style preference. We find that relatively inexperienced decision-makers respond to increases in subjective complexity with an increase in deliberation and tend to follow their decision style preference. Experienced decision-makers are less guided by their decision preference and respond to increases in subjective complexity only minimally. Our paper contributes to a developing stream of research linking decision-making with intra-personal and environmental properties and fosters our understanding of the conditions under which decision-makers rely on intuitive vs. deliberate decision modes. In doing so, we go one step further towards a comprehensive theory of decision-making in action.
Address
Corporate Author
Thesis
Publisher
University of Agder (UiA)
Place of Publication
Kristiansand, Norway
Editor
L. Palen; M. Buscher; T. Comes; A. Hughes
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9788271177881
Medium
Track
Decision Support Systems
Expedition
Conference
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes
Approved
yes
Call Number
Serial
1291
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