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Author (up) Ana-Gabriela Núñez; Mª Carmen Penadés; José H. Canós pdf 
  Title QuEP: Building a Continuous Improvement of Emergency Plans Management Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Emergency Plans Management; Maturity Levels; Expert Evaluation  
  Abstract While different governments worldwide have published sets of recommendations-or even laws-for increasing preparedness, a reference framework to assess the level of compliance of organizations is still to come. For instance, emergency plans often remain stored in closets where they stay until some emergency or major legal change occurs. Consequently, achieving actual preparedness is difficult to assess. QuEP is a framework for the assessment and improvement of the management of emergency plans within organizations. It is inspired by the Total Quality Management strategy, and provides a hierarchy of emergency plan management maturity levels. The aim of QuEP is to guide organizations to assess and improve their emergency preparedness by following a set of principles, practices and techniques at the technical, human and strategic levels. In this paper, we show the model underlying the framework, and give details of the current framework evaluation processes.  
  Address  
  Corporate Author Thesis  
  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-608-7984-28 Medium  
  Track Planning, Foresight and Risk Analysis Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number ISCRAM @ idladmin @ Serial 1347  
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