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Author  |
Amirah M. Majid; Emma S. Spiro | ||||
| Title | Crisis in a Foreign Language: Emergency Services and Limited English Populations | Type | Conference Article | ||
| Year | 2016 | Publication | ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2016 |
| Volume | Issue | Pages | |||
| Keywords | Limited English Proficiency Populations; Policy; Social Media; Social Practices | ||||
| Abstract | Social media are increasingly used by emergency responders as part of the communication infrastructure during crisis. As such, it is important to understand how these new technologies offer opportunities and barriers to information access for population affected during crisis events. In particular, this project explores the extent to which Twitter is used to provide emergency-related information to vulnerable populations both during routine and crisis contexts. We look longitudinally, across four years, at the online information and communication behaviors of official emergency responders in the United States. Our results demonstrate a notable lack of cross-language crisis communication on social media. We discuss the practical implications of these results, and offer directions for future work and improvement of practices. | ||||
| Address | |||||
| Corporate Author | Thesis | ||||
| Publisher | Federal University of Rio de Janeiro | Place of Publication | Rio de Janeiro, Brasil | Editor | A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3423 | ISBN | 978-84-608-7984-44 | Medium | |
| Track | Ethical, Legal and Social Issues | Expedition | Conference | 13th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 1363 | |||
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