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Author (up) Shane Errol Halse; Andrea Tapia; Anna Squicciarini; Cornelia Caragea pdf  isbn
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  Title Tweet Factors Influencing Trust and Usefulness During Both Man-Made and Natural Disasters Type Conference Article
  Year 2016 Publication ISCRAM 2016 Conference Proceedings 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016  
  Volume Issue Pages  
  Keywords Twitter; Sandy; Hurricane; Boston Bombing; Trust; Usefulness  
  Abstract To this date, research on crisis informatics has focused on the detection of trust in Twitter data through the use of message structure, sentiment, propagation and author. Little research has examined the usefulness of these messages in the crisis response domain. Toward detecting useful messages in case of crisis, in this paper, we characterize tweets, which are perceived useful or trustworthy, and determine their main features. Our analysis is carried out on two datasets (one natural and one man made) gathered from Twitter concerning hurricane Sandy in 2012 and the Boston Bombing 2013. The results indicate that there is a high correlation and similar factors (support for the victims, informational data, use of humor and type of emotion used) influencing trustworthiness and usefulness for both disaster types. This could have impacts on how messages from social media data are analyzed for use in crisis response.  
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  Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium  
  Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1403  
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