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Abstract |
Natural disasters are destructive events, but can also give opportunities for learning in crisis management for organizational information technology (IT) functions. In their role as stewards of company data and IT, it is important that IT managers participate in crisis management activities. However, the role of IT managers in crisis management is not well understood, particularly in crisis response. An understanding on how IT managers lead during crisis situations, not only on how they prepare for these events, can help in devising recommendations and training that improves IT manager crisis response. |
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