| |
Record |
Links |
|
Author  |
Benedikt Ley; Volkmar Pipek; Christian Reuter; Torben Wiedenhöefer |
|
| |
Title |
Supporting inter-organizational situation assessment in crisis management |
Type |
Conference Article |
| |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
|
| |
Volume |
|
Issue |
|
Pages |
|
|
| |
Keywords |
Decision making; Information dissemination; Information technology; Collaboration; Crisis management; Ethnography; Improvisation; Situation assessment; Information systems |
|
| |
Abstract |
To assess current situation properly is crucial for effective decision-making in crisis management. However, gathering accurate information from incidence sites and providing appropriate support for assessment practices faces several challenges. The unique information demands of each crisis situation, the information availability or inter-organizational problems and obstacles to information exchange are important factors that need to be considered in designing ICT. In this contribution we present results from an empirical study about decision-making practices in scenarios of medium to large power outages in Germany. We focused on the needs and practices on information exchange at the level of inter-organizational cooperation. We examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material reflects particularly conditions and challenges in current situation assessment practices, and we were able to derive design requirements for an inter-organizational situation assessment client as a complementary tool for existing crisis management infrastructures. © 2012 ISCRAM. |
|
| |
Address |
Institute for Information Systems, University of Siegen, Hoelderlinstr. 3, 57076 Siegen, Germany |
|
| |
Corporate Author |
|
Thesis |
|
|
| |
Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
|
| |
Language |
English |
Summary Language |
English |
Original Title |
|
|
| |
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
| |
Series Volume |
|
Series Issue |
|
Edition |
|
|
| |
ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
|
| |
Track |
Inter-Organizational Exercises and Operations |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
| |
Notes |
|
Approved |
no |
|
| |
Call Number |
|
Serial |
154 |
|
| Share this record to Facebook |
