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Author (up) Changwon Son; Jukrin Moon; S. Camille Peres; Farzan Sasangohar pdf 
  Title An Episode as a Trace of Resilient Performance in Multi-Agency Incident Management Systems Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 942-948  
  Keywords Resilience; Emergency; Incident Management; Episode Analysis  
  Abstract In order to cope with increasing complexity of catastrophic disasters, resilience is considered an essential capability of an incident management system (IMS). As resilience is manifested during systems operation, a naturalistic observational study was conducted to understand how resilient performance dynamically takes place in this domain. The study results were presented using the concept of episodes, each of which uncovers a trace of such resilient performance following an information input called an inject. The episode analysis also facilitated the identification of complex and dynamic interactions among human and technological agents to satisfy work demands, representing work-as-done (WAD) in large-scale emergency response operations.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Designing for Resilience Expedition Conference ISCRAM 2018 Conference Proceedings 15th International Conference on Information Systems for Crisis Response and Management  
  Notes coralx@tamu.edu Approved no  
  Call Number Serial 1614  
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