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Author (up) Marion Lara Tan; Raj Prasanna; Kristin Stock; Emma Hudson-Doyle; Graham Leonard; David Johnston pdf  openurl
  Title Usability Factors Affecting the Continuance Intention of Disaster Apps Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 326-338  
  Keywords disaster apps, usability, continuance intention  
  Abstract Multiple disaster mobile applications (apps) already exist for public use; however, availability does not automatically translate to continued usage. Limited research has explored whether disaster apps are usable and whether the apps' usability affects users' intent for continued use. The paper presents a work-in-progress study that aims to test a usability-continuance intention model for the specific context of disaster apps. The study theorises seven usability factors that influence continued intention to use. An online usability survey was used to gather user experience data on disaster apps. Initial findings, through structural equational modelling, showed that five of the seven usability factors have a significant relationship to continuance intention. Although the relationships have different weights and directions, key influencers to users' intent to continue usage are app utility, app dependability, interface output, interface input, and interface graphics. The next step of the study will investigate the mediating effects of the factors and the moderating effects of users' experience and technological comfort.  
  Address Joint Centre for Disaster Research, Massey University; Joint Centre for Disaster Research, Massey University; Institute of Natural and Mathematical Sciences, Massey University; Joint Centre for Disaster Research, Massey University; GNS Science; Joint Centre for Disaster Research, Massey University; GNS Science  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN Medium  
  Track Human centred design for collaborative systems supporting 4Rs (Reduction, Readiness, Response and Recovery) Expedition Conference  
  Notes Approved no  
  Call Number Serial 1643  
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