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Author | Emma Hudson-Doyle; Douglas Paton; David Johnston | ||||
Title | Reflections on the communication of uncertainty: developing decision-relevant information | Type | Conference Article | ||
Year | 2018 | Publication | Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. | Abbreviated Journal | Iscram Ap 2018 |
Volume | Issue | Pages | 166-189 | ||
Keywords | Uncertainty, Communication, Decision-making, Participatory, Advice | ||||
Abstract | Successful emergency management decision-making during natural hazard events is fundamentally dependent upon individual and team situation awareness (i.e., how selection, interpretation, and understanding of available information defines the problem and identifies solutions) while operating under high time and risk pressures. The development and evolution of SA, and response effectiveness during a crisis, depends upon information and advice from external experts. This advice is characterised by stochastic (system variability) and epistemic (lack of knowledge) uncertainty, constraining decision-making and blocking or delaying action. How this uncertainty is communicated, and managed, varies throughout the phases of emergency management. Through this 'Insight' paper, we review how people cope with uncertainty, individual and team factors that affect uncertainty communication, and inter-agency methods to enhance communication. We propose communicators move from a one-way dissemination of advice, towards two-way and participatory approaches that identify decision-relevant uncertainty information needs pre-event, for communication efforts to focus on in-event. | ||||
Address | Joint Centre for Disaster Research / Massey University; Joint Centre for Disaster Research / Massey University; College of Health and Human Sciences, Charles Darwin University; GNS Science | ||||
Corporate Author | Thesis | ||||
Publisher | Massey Univeristy | Place of Publication | Albany, Auckland, New Zealand | Editor | Kristin Stock; Deborah Bunker |
Language | English | Summary Language | Original Title | ||
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | ISBN | Medium | |||
Track | Data Issues for Situation/Disaster Awareness | Expedition | Conference | ||
Notes | Approved | no | |||
Call Number | Serial | 1650 | |||
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