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Author (up) Linda Plotnick; Starr Roxanne Hiltz; Sukeshini Grandhi; Julie Dugdale pdf 
  Title Real or Fake? User Behavior and Attitudes Related to Determining the Veracity of Social Media Posts Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 439-449  
  Keywords Social media, trustworthiness, fake news  
  Abstract Citizens and Emergency Managers need to be able to distinguish “fake” (untrue) news posts from real news posts on social media during disasters. This paper is based on an online survey conducted in 2018 that produced 341 responses from invitations distributed via email and through Facebook. It explores to what extent and how citizens generally assess whether postings are “true” or “fake,” and describes indicators of the trustworthiness of content that users would like. The mean response on a semantic differential scale measuring how frequently users attempt to verify the news trustworthiness (a scale from 1-never to 5-always) was 3.37. The most frequent message characteristics citizens’ use are grammar and the trustworthiness of the sender. Most respondents would find an indicator of trustworthiness helpful, with the most popular choice being a colored graphic. Limitations and implications for assessments of trustworthiness during disasters are discussed.  
  Address New Jersey Institute of Technology; Eastern Connecticut State University; New Jersey Institute of Technology; University of Grenoble  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Social Media and Community Engagement Supporting Resilience Building Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes roxannne.hiltz@gmail.com Approved no  
  Call Number Serial 1668  
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