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Author (up) Maryam Shahbazi; Christian Ehnis; Majid Shahbazi; Deborah Bunker pdf 
  Title Tweeting from the Shadows: Social Media Convergence Behaviour During the 2017 Iran-Iraq Earthquake Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 416-427  
  Keywords Social Media Crisis Communication, Convergence Behaviour, Earthquake, Natural Disaster  
  Abstract Official policies, socioeconomic and demographic factors influence how individuals cope with, and respond to natural disasters. Understanding the impact of these factors in social media crisis communications studies is difficult. This paper focuses on convergence behaviour during social media crisis communication in an environment where the access to commercial social media platforms is highly restricted. This study is designed as a case which analyses 41,745 Tweets communicated during an earthquake event and for the two weeks after. This research aims to understand how different communities use social media services for communication during extreme events. The content of the Tweets shows users’ attitudes toward government policies as well as the social difficulties of ethnic groups reflecting on the use of social media in crises communication. The results indicate a “political effect” on this online crisis communication. This behaviour was not expected and has been underreported in the current body of knowledge.  
  Address The University of Sydney; The University of Sydney; Azad University; The University of Sydney  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Social Media and Community Engagement Supporting Resilience Building Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes christian.ehnis@sydney.edu.au Approved no  
  Call Number Serial 1685  
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