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Author
Willem J. Muhren
;
Gerd Van Den Eede
;
Bartel A. Van De Walle
Title
Sensemaking as a methodology for ISCRAM research: Information processing in an ongoing crisis
Type
Conference Article
Year
2008
Publication
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2008
Volume
Issue
Pages
315-323
Keywords
Hardware
;
Humanitarian relief
;
Interpretive case studies
;
IS design
;
Ongoing crisis
;
research methods
;
Sensemaking
;
Information systems
Abstract
This paper attempts to reveal the “black box” of information processing activities by relying on Sensemaking as a methodology and as the object of research. In particular, this research aims at studying intuitive information processing activities in ongoing crisis situations, one of the most extreme contexts in which discontinuity is the rule and continuity the exception. The authors argue that this Sensemaking approach offers valuable insights for the design of information systems for crisis response and management (ISCRAM). This paper describes an interpretive case study methodology as it was applied to discover Sensemaking episodes in the daily work of humanitarian relief actors in the ongoing crisis of the Democratic Republic of Congo.
Address
Tilburg University, Netherlands; University College Brussels, Belgium
Corporate Author
Thesis
Publisher
Information Systems for Crisis Response and Management, ISCRAM
Place of Publication
Washington, DC
Editor
F. Fiedrich, B. Van de Walle
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9780615206974
Medium
Track
Research Methods in ISCRAM
Expedition
Conference
5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
172
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