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Author (up) Ana Gabriela Núñez Avila; Mª Carmen Penadés Gramage pdf 
  Title Towards an organization certified in emergency plans management Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages 559-565  
  Keywords Emergency Plans Management; Total Quality Management; Maturity Levels; Techniques; Certification  
  Abstract QuEP is a framework that guides organizations in assessing and improving their emergency plan management by following a set of principles, practices, and techniques at the dierent maturity levels established in the QuEP model. Its main objective is to be applied to real cases to discover the state of an organizationís emergency plan management and recommend techniques for improvement. In this paper, we describe the first application of QuEP as a prior step to its implementation and possible use in official certifications for emergency plans with a guarantee of quality. So, we have applied a real case in a UPV building towards the certification of the emergency plan management.  
  Address Universitat Politècnica de València, Spain  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes anunez@dsic.upv.es; mpenades@dsic.upv.es Approved no  
  Call Number Serial 1742  
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