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Author (up) Christoph Amelunxen; Janina Isabella Sander pdf 
  Title Information collection using process visualisation in the risk management concept for emergency response Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages 593-606  
  Keywords Pictogram-based process visualisation; risk management; risk identification; emergency response; CBRN  
  Abstract Security-critical processes of emergency response are part of a complex system of people, organisation and technology. They are often characterised by their own dynamics, interconnectedness and information deficits. In addition, a wide variety of stakeholders, some from different organisations, work together, each specialising in a specific area. In order to capture this (process-) knowledge in risk management, information from the experts is necessary. However, experts are difficult to access, often separated locally, cost-intensive and usually have little time (discussion-) capacity. A pictogram-based process visualisation was developed within the risk management concept. The method could be validated within a European project in an expert workshop. This was done using the example of a CBRN mass casualty incident. By using the methods presented, very good qualitative and quantitative results can be achieved from the perspectives of various organisations and their experts. The limited resource ”expert” is used optimally.  
  Address Paderborn University, Germany  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes amelunxen@cik.upb.de; jisander@mail.upb.de Approved no  
  Call Number Serial 1746  
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