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Author (up) Starr Roxanne Hiltz; Amanda Hughes; Muhammad Imran; Linda Plotnick; Robert Power; Murray Turoff pdf 
  Title Requirements for Software to Support the use of Social Media in Emergency Management: A Delphi Study Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages 799-813  
  Keywords Social media; emergency management; crisis informatics; software requirements; Delphi method  
  Abstract Social Media contain a wealth of information that could improve the situational awareness of Emergency Managers during a crisis, but many barriers stand in the way. These include information overload, making it impossible to deal with the flood of raw posts, and lack of trust in unverified crowdsourced data. The purpose of this project is to build a communications bridge between emergency responders and technologists who can provide the advances needed to realize social media’s full potential. We are employing a Delphi study survey design, which is a technique for exploring and developing consensus among a group of experts around a particular topic. Participants include emergency managers and technologists with experience in software to support the use of social media in crisis response, from many countries. The topics of the study are described and preliminary, partial results presented for Round 1 of the study, based on 33 responses.  
  Address (1) NJIT, United States of America; (2) Brigham Young U.; (3) Qatar Computing Research Inst.; (4) Commonwealth Scientific and Industrial Research Organisation, Australia  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes roxanne.hiltz@gmail.com; Amanda_Hughes@byu.edu; mimran@hbku.edu.qa; linda.plotnick@gmail.com; robert.power@data61.csiro.au; murrayturoff@gmail.com Approved no  
  Call Number Serial 1762  
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